I have a new Mac Pro. it was shipped with a 2TB drive and a 500G SSD. After 3 weeks, the machine can no longer see the SSD.

The disk utility cannot see it either. Sometimes I reboot and it is there. other times it is not.

Take it in for service. It's under warranty.

Similar Messages

HT5172 I have a new Mac pro.... when I plugged in PNY stick drive in the USB port a message came up that said that it was consuming two much power to remove the stick drive... what is this all about. ????

I have a new Mac pro.... when I plugged in PNY stick drive in the USB port a message came up that said that it was consuming two much power to remove the stick drive... what is this all about. ????

Try a SMC reset:
http://support.apple.com/kb/HT3964
Follow directions for a battery you should not remove yourself.

I have a new mac pro can, and was checking settings. I gave a user 'no access' who I didn't recognize, and loast all access to my computer.... Won't even reboot! Can anyone suggest anything?

I have a new mac pro 'can', and was checking settings. I gave a user who I didn't recognize 'no access', and lost all access to my computer immediately. Tried to change access back, but I was totally locked out (even as the admin). It won't even reboot! I thought it might have been back when I gave Adobe access (when they had their Cloud fiasco and my machine kept crashing with Premiere). Can anyone suggest anything?
MacPro 2013, 6-Core, 3.5 Ghz, 32 gigs of Ram, latestt update for Maverick
Thanks!

Reset the SMC and PRAM
Intel-based Macs: Resetting the System Management Controller (SMC)
About NVRAM and PRAM
If you purchased it within 90 days yo have free telephone support from Apple
Complimentary Support (USA)
- Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar

HT1727 i bought some ringtones on my iPhone, later on i sync my iphone to my old computer now i have a new mac pro desktop and i only have 2 ringtones on my phone but not the rest of them how can i get them back without having to pay for them again?

i bought some ringtones on my iPhone, later on i sync my iphone to my old computer now i have a new mac pro desktop and i only have 2 ringtones on my phone but not the rest of them how can i get them back without having to pay for them again?

If you bought them on your iPad then you will need to connect your iPad to your computer's iTunes and do File > Devices > Transfer Purchases to copy them over to the Tones part of your computer's iTunes library and you can then sync them to your iPhone - ringtones are a one-time only download, so you won't be able to redownload them directly on your phone.

I have a new Mac Pro computer and have migrated my files from my older computer to the new computer. In trying to open a Lightroom catalog on an external hard drive I keep on getting the message "lightroom cannot use the catalog named " " because it is

I have a new Mac Pro computer and have migrated my files from my older computer to the new computer. In trying to open a Lightroom catalog on an external hard drive I keep on getting the message "lightroom cannot use the catalog named " " because it is not writable and cannot be opened. I have fixed all the "permissions" and yet it will still not open. How do I fix this?

Hello Forum Members,
I figured it out. You have to select the actual logo of the Lightroom catalog and then click on "get info" and allow what ever your new user name to "read and write". That worked!
Henri Silberman

I have a new Mac Pro. I want to use my old Mac Pro as a storage drive for photos and old documents, linked to my new Mac Pro. How do I set up the old computer?

I have a new Mac Pro. I want to use my old Mac Pro as a storage drive for photos and old documents, linked to my new Mac Pro. How do I set up the old computer? Both computers have OS X10.9.3. Currently they are connected by a Firewire 800 cable.

You certainly could keep the old Mac Pro in Firewire mode (hold down the T key on its keyboard as you boot) to show its drives on the new MP. This is basically as fast as putting the drives into a Firewire enclosure.
Or you could boot it normally and share its files over the network using the Sharing panel of System Preferences. If you turn on both File and Screen Sharing, you don't even need to have a monitor attached - you can do all administration using screen sharing. However, this method requires that you open all files over the network, which will be slower than the direct-connect method above, and may also not work with all applications.
Matt

I have a new mac pro and can't get a side scroll bar. What can I do to get this?

I have a new mac pro and can't get a side scroll bar. How can I get this?

The scroll bar is now set to appear automatically when you start scrolling with a trackpad or scroll wheel mouse. If you are using an mouse without a scrolling device, you should change a setting.
In System Preferences, click General, and in the Show Scroll Bars section, click the option for how you want it to work. If you want to see them all the time click "Always."

HT1209 I have a music collection on my iPod (160GB Classic). I have that collection on my old Mac Book. Now I have a new Mac Pro and want to transfer the collection to the new Mac Pro, is that doable?

I have a music collection on my iPod (160GB Classic). I have that collection on my old Mac Book. Now I have a new Mac Pro and want to transfer the collection to the new Mac Pro, is that doable?

Thanks roaminggnome. Can I do that transfer wirelessly or do I have to get a large jump drive to copy and transfer. I presume that I cannot use my iPod right?

Should I buy airport express, extreme or time capsule? I have my new Mac Pro. 2 iPhones, 2 iPads , and grandchildren who come with their devices. I live in a two-level house.

Should I buy airport express, extreme or time capsule? I have my new Mac Pro. 2 iPhones, 2 iPads , and grandchildren who come with their devices. I live in a two-level house.

A Time Capsule is an AirPort Extreme with a built in hard drive to allow your Mac(s) to back up automatically, so it's a logical choice if you need a wireless router and back up capabilities for your Macs
The AIrPort Extreme has a bit better antenna arrangement than an AirPort Express, so it would be a good choice for a two level house.
Depending on the location of the "main" wireless router, you may find that you still need to add an extender or two in other parts of the house for full, fast wireless coverage. The AirPort Express is a good choice for this duty.
To compare the 3 Apple devices, see this Apple support document:
Compare Apple Wi-Fi base stations AirPort Express AirPort Extreme Time Capsule

HT1386 I have a new Macbook pro. I downloaded all previous Itunes purchases and then sync my IPhone. The New song that I purchased today appear on the IPhone however it will not play. How do I fix the issue with my IPhone?

I have a new Macbook pro. I downloaded all previous Itunes purchases and then sync my IPhone. The New songs that I purchased today appear on the IPhone however it will not play. How do I fix the issue with my IPhone?

Hey Etti101,
I'd start off your troubleshooting process by deleting and redownloading the songs:
If iTunes in the Cloud is available in your country, try the following steps to resolve the issue:
Delete the purchased song that is exhibiting the problem from your iTunes library.
Click on the Purchased link in the iTunes Store to view your previously purchased music.
Download your previously purchased song from this list.
via: Songs in iTunes may not play back completely
http://support.apple.com/kb/TS4357
Regards,
Delgadoh

I have a new Macbook Pro. Had just selected link via safari and the compuuter locked-up. It won't turn off...don't seem to have an option (no contol,alt,delete like PC). How do I unlock/reboot?

I have a new Macbook Pro. Had just selected search via Safari and computer locked-up. How do I unlock/reboot? On/off doesn't do anything...no cont/alt/delete option like PC, no easy battery removal available. What's the secret?

Hold down Option Command Escape at the same time... from the drop down Menu choose Force Quit Safari.
Or,
Click the Apple menu icon top left in your screen. From the drop down menu click Force Quit.

Need to boot new macbook pro (yosemite 10.10) with an external drive (snow leopard 10.6.8)

need to boot a new macbook pro (yosemite 10.10) with an external drive (snow leopard 10.6.8). Toshiba canvio 1TB, USB 3.0. Have formatted it for mac already. Actually works when chosen as the "boot drive" on my 2009? macpro desktop with snow leopard 10.6.8. OS. I still need to work from FCP 7.0.3 as we have many projects from the past that must be "re-edited" from time to time. The macbook pro sees the drive from the systems preferences as a "boot drive" but nothing happens when it is selected. Have also tried from start up, holding option key until drives appear for boot. Will only go as far as the grey screen with apple logo when selecting external drive.

Try using a virtual machine.
Parallels
VirtualBox
VM Fusion
Snow Leopard server for use with the above. Call 1-800-692-7753 and order part number MC588Z/A. Cost is $19.99 + sales tax and shipping.
Virtual Machine for 10.7/10.8

Keeping getting an error with-in the App Store. Error 100 saying that my payment can't be received at the time. I updated to Mountain Lion to download the new Logic Pro X. Now left with now recording software and it's not letting me buy the new one.

Keeping getting an error with-in the App Store. Error 100 saying that my payment can't be received at the time. I updated to Mountain Lion to download the new Logic Pro X. Now left with now recording software and it's not letting me buy the new one.
iMac, OS X Mountain Lion (10.8.4), trying to get Logic Pro X

Hello jst84,
The following article may be helpful in getting your purchase to complete.
Mac App Store: "An unknown error occurred (100)" when purchasing
http://support.apple.com/kb/TS3637
Cheers,
Allen

When I synced my phone with my mac, the music that I had in my phone got transferred to my mac. 140 songs to be exact, however I can no longer see the songs on my phone, only the purchased album I have appears. How can I get the songs I had back?

When I synced my phone with my mac, the music that I had in my phone got transferred to my mac. 140 songs to be exact, however I can no longer see the songs on my phone, only the purchased album I have appears. How can I get the songs I had back?

Connect your phone to computer, and sync like this. Check the boxes for the playlists, artists, albums you want to sync. Then click Apply. If you have enough space on your phone, you can choose Entire music library.

I have a new time capsule (replace my old time capsule). I want to erase my old one. My computer does not see the old one anymore, how do I connect it (the old TC is not connected to modem)

I have a new time capsule (replace my old time capsule). I want to erase my old one. My computer does not see the old one anymore, how do I connect it (the old TC is not connected to modem). I want to erase it and then use it as either a second hard drive (sired/sirelesly?) or as a hard drive/bridge. So,
1. why doesn't my cmputer see the old TC
2 once i have solved that, how do I erase the old one
3. Can I use the old one as a supplemental hard drive
     a. wired?
     b. wirelessly?
4. Can I use the old one as a range extender?
I know .. a lot of questions but I would appreciate any help.
Thanks

sgetraer wrote:
I have a new time capsule (replace my old time capsule). I want to erase my old one. My computer does not see the old one anymore, how do I connect it (the old TC is not connected to modem). I want to erase it and then use it as either a second hard drive (sired/sirelesly?) or as a hard drive/bridge. So,
1. why doesn't my cmputer see the old TC
2 once i have solved that, how do I erase the old one
3. Can I use the old one as a supplemental hard drive
     a. wired?
     b. wirelessly?
4. Can I use the old one as a range extender?
I know .. a lot of questions but I would appreciate any help.
Thanks
1. Because it is either the same IP as the new one or hidden by being plugged in as a second router.
To access it, isolate one computer from the existing network and plug it directly by ethernet to a lan port of the TC. Use the erase function in the TC to remove all the content of the hard disk.
Then go to the internet tab, connection sharing and select off bridged. You can then reconnect the TC to the network.. and the computer as well. The TC will act as bridged device.. getting IP from the main router and should then appear correctly in Airport utility.
2. I covered in 1. But you just go in airport utility manual setup. disk, and you will see the erase function. You can also set it to bridge and leave the erase until you put it back in the network.. but be careful you erase the right one.
3. You can use the old TC via wired or wireless.. although I would always stick to wired connection if possible. Speed on wireless is 10x worse than wired.
Also note the reliability goes down dramatically after 2 years.. a series 1 3 years old or more is ebay fodder unless you want to repair it. Do not trust vital data to it.. when it dies you will have issues recovering it.
4. Yes, all apple routers will function as wireless extenders. when you do that the ethernet ports turn off so it becomes a purely wireless device.. strange apple decision on what you want to use your TC for.

I have a new Mac Pro. it was shipped with a 2TB drive and a 500G SSD. After 3 weeks, the machine can no longer see the SSD.

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