I have a new MacBook Pro and every time I open Safari it locks up???

I have a new MacBook Pro and every time I open Safari it locks up???

Okay, then you have made a whole bunch of trouble for yourself. First, download and run this:
Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6
and then you can manually remove as many bits of PSE as you can find. Not only the application itself, but also in hard drive>library>application support>adobe. And go to your username>library>preferences and delete everything there pertaining to PSE. That library is hidden. To see it, click the Go menu in the Finder and hold down the Option key and it will appear below the little house for your user account.
Then go here to download the installer and install it from scratch. You can never move an installed copy of PSE (except for the app store version):
Download Photoshop Elements products | 9, 8, 7

Similar Messages

  • I bought a new MacBook Pro and every time  I open Adobe Photoshop Elements 9 quit unexpectedly.

    Has any one had trouble opening Photoshop Elements 9 with the new MacBook Pro?

    Okay, then you have made a whole bunch of trouble for yourself. First, download and run this:
    Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6
    and then you can manually remove as many bits of PSE as you can find. Not only the application itself, but also in hard drive>library>application support>adobe. And go to your username>library>preferences and delete everything there pertaining to PSE. That library is hidden. To see it, click the Go menu in the Finder and hold down the Option key and it will appear below the little house for your user account.
    Then go here to download the installer and install it from scratch. You can never move an installed copy of PSE (except for the app store version):
    Download Photoshop Elements products | 9, 8, 7

  • I have a New MacBook Pro and am unable to open Word docx.  What do I do?

    I have a new macbook pro and can't convert any windows docx, xlsx, etc files

    You need Office 2011. What version do you have installed? If the MB is new it did not come with Office pre-installed unless you purchased it along with the computer.

  • I have a new macbook pro and just made a video on imovie and it asked me to put it on idvd but there is no idvd listed as an option. How can I get idvd?

    I have a new macbook pro and just made a video on imovie and it asked me to put it on idvd but there is no idvd listed as an option. How can i get idvd. it doesn't seem available

    Since Apple has stopped supporting and offering iDVD you'll need to purchase the iLIfe 11 disk from a 3rd party retailer like Amazon.com: iLife 11 which will include iDVD 7. 
    OT

  • Hello everyone!  i have a new macbook pro and i want to download aperture.  my app store says it is already installed (on my old macbook pro).  how do i install aperture from the app store in this instance please?

    hello everyone!  i have a new macbook pro and i want to download aperture.  my app store says it is already installed (on my old macbook pro).  how do i install aperture from the app store in this instance please?

    Are yoy sure that Apeture is not in the Applications folder of the new system? If it is move it to the trash and the App Store will let you download Aperture from it.
    You will need to make sure you use the same Apple ID you used to purchase it in the past.
    regards

  • I have a new Macbook pro and can't recall the password I used with my Time capsule - How can I (ideally) retrieve or possibly change the time capsule password?

    I have a new Macbook pro and can't recall the password I used with my Time capsule - How can I (ideally) retrieve or possibly change the time capsule password?

    Remember security on a TC is an illusion.
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  • I have a new macbook pro and an LG w2361v monitor.  The max resolution the mac is allowing me to set is 1400x1050, why can't I get to the max resolution the monitor can accept (1900x1080)

    I have a new macbook pro and an LG w2361v monitor.  The max resolution the mac is allowing me to set is 1400x1050, why can't I get to the max resolution the monitor can accept (1900x1080)?  I know that the monitor is able to accept this resolution but It can't seem to find it.  Is it something to do with the new thunderbolt port? or the fact that I'm utilizing the VGA adaptor?  I could go HDMI if that works better.

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    VGA runs out of steam after a while.

  • Well I have a new macbook pro and there is a software update available and after i update it, it keeps asking for the same thing to update over and over again! What can be done?

    Well I have a new macbook pro and there is a software update available and after i update it, it keeps asking for the same thing to update over and over again! What can be done?

    The App Store version sometimes gives problems. As you can't install 10.8.4 from the App Store, download and install the Combo edition > http://support.apple.com/kb/DL1659?viewlocale=en_US&locale=en_US This edition will work and will update OS X to the most recent version, in that case, 10.8.4

  • I have a new macbook pro and want to purchase adobe photoshop.   How can I do that with apple retina display compatibility?

    I have a new macbook pro and want to purchase adobe photoshop.   How can I do that with apple retina display compatibility?  Does anyone use photoshop on your mac?

    Adobe is moving from the purchase of a license for their software to the renting of it. I'm old school so I'd prefer a perpetual license. But you already have a subscription to Illustrator so I guess it'd be advisable to look into whether expanding the subscription to include other software will save you some money. Also I remember something about Adobe adding features to its Cloud version which aren't also added to the licensed version and a different way of handling updates and upgrades. Indeed, Adobe states that CS 6 has reached the end of the road. So if you're going to stay with Adobe, you may very well be stuck.
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  • I have a new macbook pro and want to transfer my Mail autofill from my old mac. Never used Time Machine or Migration Assistant -- looks complicated. Any easy way to do this?

    I have a new macbook pro and want to transfer my Mail autofill from my old mac. Never used Time Machine or Migration Assistant -- looks complicated. Any easy way to do this?

    caitlinfromcambridge wrote:
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    If you get stuck post back!

  • I have a new macbook pro and I want to reinstall my adobe creative suite 5.5

    I have a new macbook pro and I want to reinstall my adobe creative suite 5.5. How to process?

    Hi philipperahm,
    If you do not have the download/DVD for CS 5.5 then you may download it from the direct link: http://prodesigntools.com/adobe-cs5-5-direct-download-links.html, enter your serial key to activate the software.
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    Regards,
    Romit Sinha

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    I have a new Macbook Pro and an old Canon ip Pixma 8500. I have downloaded the software from Canon but my printer settings will still not register it. Looks like I can print a colour calendar but not a letter!

    Use the trackpad to scroll, thats what it was designed for. The scroll bars automatically disappear when not being used and will appear if you scroll up or down using the trackpad.
    This is a user-to-user forum and most people will post on here if they have problems. You very rarely get people posting to say there update went smooth. The fact is the vast majority of Mountain Lion users will not be experiencing any major problems with the OS, or maybe with apps which are not compatible, but thats hardly Apple's fault if developers don't update their apps.

  • I have a new MacBook Pro, and existing iPad 2 and iphone.

    I have a new MacBook Pro, and existing ipad 2 and iphone 4s. icloud was already set up on the iphone and ipad, and it is now set up on the MacBook Pro.  However, when I make an entry in one device, it does not populate the other two devices.  Also, all my podcasts and music did not populate itunes in the computer.  What am I missing?

    Could you please confirm what it is you are making an entry in, that isn't syncing (address book, iCal etc)
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  • I have a new Macbook Pro and it will not

    I have a new macbook pro, and I recently tried to reboot from my Leopard Install DVD. Everytime it starts up I get he freezing process screen and have to hold the start button to restart the system. I cannot fix the hard drive because the computer won't boot up.
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    I am using the Snow Leopard DVD to try to boot up. It crashs with the screen I told you about. I tried using the option key and it shows the DVD, but once I select it, it starts to boot and then crashes. Is this a problem because I have upgraded my os from the Apple update icon?
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  • I have a new Macbook pro and need to run some Windows software, it appears "Parallel" should work well from what I've have read. Will I have any issues or problems accessing and printing from various printers on my Windows 7 network within Parallel?

    I have a new Macbook pro and need to run some Windows software, it appears "Parallel" should work well from what I've have read. Will I have any issues or problems accessing and printing from various printers on my Windows 7 network within Parallel? Is Parallel in fact the best way to go?

    First, back up all data immediately, as your boot drive might be failing.
    There are a few other possible causes of generalized slow performance that you can rule out easily.
    Reset the System Management Controller.
    If you have many image or video files on the Desktop with preview icons, move them to another folder.
    If applicable, uncheck all boxes in the iCloud preference pane.
    Disconnect all non-essential wired peripherals and remove aftermarket expansion cards, if any.
    Check your keychains in Keychain Access for excessively duplicated items.
    If you have more than one user account, you must be logged in as an administrator to carry out this step.
    Launch the Console application in the same way you launched Activity Monitor. Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
    View ▹ Show Log List
    from the menu bar.
    Select the 50 or so most recent entries in the log. Copy them to the Clipboard (command-C). Paste into a reply to this message (command-V). You're looking for entries at the end of the log, not at the beginning.
    When posting a log extract, be selective. Don't post more than is requested.
    Please do not indiscriminately dump thousands of lines from the log into this discussion.
    Important: Some personal information, such as your name, may appear in the log. Anonymize before posting. That should be easy to do if your extract is not too long.

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