I have a new Officejet Pro 8600 and I'm trying to print name tags (Avery)

I'm trying to print name tags (Avery), but the printer keeps telling me I have the wrong size paper in the tray.  I'm working from Word in Windows 7, selected the appropriate template and even changed the page size to 4.5x11, but it will not print.

This document may help:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01824353&cc=us&dlc=en&lc=en&product=4323659&tmp...
If it was me, I would also check Avery website, and maybe MS Office (Word) website for possible answers, if that document above did not solve it.
007OHMSS
I was a support engineer for HP.
If the advice resolved the situation, please mark it as a solution. Thank you.

Similar Messages

  • OCR with HP Officejet Pro 8600 Plus e-All-in-One Printer - N911g

    Hello:  I have the "HP Officejet Pro 8600 Plus e-All-in-One Printer model N911g" and read in the manual that it comes with Optical Character Recognition (OCR) software.  I can't find any OCR software on the accompanying optial disk "HP Officejet pro 8600 series, Windows XP, VIsta, 7, 8 version 28.8".
    I'm using an HP Pavilion dv7 laptop running Windows 7 Home Premium ver 6.1.7601 Service Pack 1 build 7601.  
    I found an entry in All Programs called I.R.I.S. registration but can't figure out what to do with it.  Any help is appreciated.
    Thanks,
    John

    Hi,
    It's an option during the installtion process. Please try the following Utility:
       http://ftp.hp.com/pub/softlib/software12/COL29914/HU-135728-1/hpusetup.exe
    Regards.
    BH
    **Click the KUDOS thumb up on the left to say 'Thanks'**
    Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

  • HP Officejet Pro 8600 Plus e-All-in-One Printer - N911g can not define a custom size paper.

    HP Officejet Pro 8600 Plus e-All-in-One Printer - N911g can not define a custom size paper.  I would like to have a custom size to work with a card making program.

    Can you help me out?
    I have an HP Officejet Pro 8600 N911a
    When I try to print to a custom print size (2.75" x 6" in my case), I get the same error everyone else is reporting: "Paper detected does not match paper size or type selected. Make sure the paper size or type is correct to continue the job."
    I am currently trying to print using Microsoft Word for Mac 2011 version 14.4.5, but I have the same problem with printing from Adobe Reader 9.8.5 or Preview 8.0.
    I am running OS X Yosemite 10.10.
    My printer's firmware is "up to date" as of 28-Aug-2014.
    This is what I did:
    1. Open System Preferences from the Apple menu.
    2. Click on the Printers & Scanners icon.
    3. Click on the + sign under the list of printers to add a printer
    4. Click on IP
    5. Enter my IP address in the Address field (verified as "valid and complete host name or address")
    6. Ignore Protocol field (default is Line Printer Daemon - LPD)
    7. Ignore Queue field (default is blank for default queue)
    8. Ignore Name field (default is IP address)
    9. Ignore Location field (default is blank)
    10. Under the Use dropdown menu, I select "Select Software"
    11. HP Deskjet 9800 is not an option.
    I searched for 9800, but there is no HP printer with that number in the options.
    I tried selecting "HP DeskJet 980C - Gutenprint v5.2.3" to see if that would work, but I received the same error message as above. I tried selecting other random HP printers, but so far I've had no luck.
    I've been googling about for a way to manually add a printer driver to this "Select Software" list, but I've found nothing (apparently, no one else wants to do this). I did not find a driver download for the HP DeskJet 9800 for OS X Yosemite 10.10 on the Drivers & Software section of the hp.com website.
    Additional details on settings for Microsoft Word for Mac 2011 version 14.4.5:
    Selected File > Page Setup from menu
    Under the Paper Size drop down menu, I selected manage custom size.
    - Click + to add a paper size
    - Enter "2.75" in width and "6 in" height in the paper size fields.
    - Enter "0 in" as the User Defined Non-Printable Area for top, left, right and bottom.
    - Double-clicked Untiled in the custom size list and rename the size as Receipt
    - Click OK to return to the Page Setup dialog box
    Under Settings: Page Attributes:
    - Format for "HP Officejet Pro 8600"
    - Paper size: Receipt
    - Orientation: "tall/portrait"
    - Scale: 100%
    - Click OK
    Select Format > Document and set all page margins to 0.25"
    Thank you. 

  • New OfficeJet Pro 8600 will not print

    I just got a new OfficeJet Pro 8600 a little over a week ago and have it setup on my wireless network. The first few days it worked fine, but as of yesterday I haven't been able to print anything. The computer says it's printing, but the printer isn't doing anything. I've checked my wireless status and it says that it's connected. How do I fix this or what do I do? Thanks!

    Hi there, take a look a the suggestions given here. Work through them in the order presented and post back if you're still having issues http://www.hp.com/global/us/en/wireless/troubleshooting.html
    All the best.
    If my reply helped you, feel free to click on the Kudos button (hover over the "thumbs up").
    If my reply solved your problem please click on the Accepted Solution button so other Forum users may benefit from viewing the post.
    I am an HP employee.

  • Where to load photo paper on my new Officejet Pro 8600

    I just set up a new Officejet Pro 8600 e-Print All-in-One Printer. The salesman told me that photo paper is loaded in the tray on the top of the printer. I tried that and have been unable to get the printer to use that paper, it goes to the paper tray on the bottom of the machine. When I placed the photo paper there, the printer would not load the photo paper and displayed an "out of paper" message. I would like to print an 8x10 photo. I am using Windows 7 and have tried printing from both Windows Media and Adobe Photoshop Elements 9, both in 64-bit. Any help available will be greatly appreciated. I am trying to print from an emailed photo of my husband's mentor, who passed away last week. Please help me.

    Hi,
    My suggestion: Use HP Photo Creators, this software is tailored to use on HP printers. Here is how, from page #26 of its manual, one point to note: point #4.
    Load cards and photo paper
    To load cards and photo paper Use these instructions to load photo paper.
    1. Pull out Tray 1.
    2. Insert the media print-side down in the center of the tray. Make sure the stack of media aligns with the line on the width guide, and is not higher than the paper stack line on the guide.
    3. Slide the media guides in the tray to adjust them for the media size that you have loaded, and then reinsert the tray.
    4. Pull out the extension on the output tray.
    Regards.
    BH
    **Click the KUDOS thumb up on the left to say 'Thanks'**
    Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

  • I have a HP Officejet Pro 8600 model snprc 1101-01

    I have a HP Officejet Pro 8600 model snprc 1101-01 and I put in my disc to download it to my new laptop and it stated that it could not do so because I didn't have xp vista or 7. I have an 8. It also mentioned 32 bit. Can I get some help? I need to install it on a Toshiba  with 8.1

    Hi,
    Welcome to the HP Support Forum. I hope you enjoy your experience!
    Drivers can be downloaded from this site:
    http://h10025.www1.hp.com/ewfrf/wc/searchResults?product=3434447&tmp_qt=win+8.1+driver&tmp_product=H...
    I hope this helps!
    Natalie
    Although I am an HP employee, I am speaking for myself and not for HP.
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos Thumbs Up" to say “Thanks” for helping!

  • OfficeJet Pro 8600+ and Inkjet Printable BD-R

    Hello All,
    I have an OfficeJet Pro 8600+ and bought some Inkjet Printable BD-R by HP. I can't figure out a way to print on these disks from the printer I have. I don't see how the disc can be pulled from the standard paper tray as that requires the flexibility of paper to make the bends along the normal path. Is there some secret door I can't find?
    I really just bought the discs for the storage and discovered the inkjet capability after I bought them. So it's not a big deal, but I'd like to take advantage of this and overcome the hazard of my crappy handwriting on discs.  :^)
    Steve
    This question was solved.
    View Solution.

    Hi,
    You need an attachemnt which your printer does not have and it is not designed to accepte it to be able print on CD's, DV's, BD's ..
    Regards.
    BH
    **Click the KUDOS thumb up on the left to say 'Thanks'**
    Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

  • Where do scanned documents go I have a hp officejet pro 8600 plus

    Where do scanned documents go?  I scan from the printer to the computer, it says it was scanned and sent but to where? how do you scan into an email?

    When you scan to PC they go to your Documents folder. Mine saves in a  folder in Documents named Scans, or possibly Scanned documents. I am using a new machine which has not received any scanned files so I can't remember the exact name but it is usually easy to identify once you open up your Documents folder.
    To scan to email you will need to use the printer software installed on the PC to set it up.The document here should help:
    http://support.hp.com/us-en/product/HP-Officejet-Pro-8600-Plus-e-All-in-One-Printer-series---N911/43...
    ******Clicking the Thumbs-Up button is a way to say -Thanks!.******
    **Click Accept as Solution on a Reply that solves your issue to help others**

  • I would like to use my HP officejet pro 8600 and HP officejet pro 8100 for printing envelopes

    I would like to use my HP officejet pro 8600 and HP officejet pro 8100 for printing envelopes.

    Hi there cv4928,
    Could you provide the community with a little more information to help narrow troubleshooting? What operating system are we using and what application will we be printing from?
    You can say thanks by clicking the Kudos Star in my post. If my post resolves your problem, please mark it as Accepted Solution so others can benefit too.

  • HT1727 i bought some ringtones on my iPhone, later on i sync my iphone to my old computer now i have a new mac pro desktop and i only have 2 ringtones on my phone but not the rest of them how can i get them back without having to pay for them again?

    i bought some ringtones on my iPhone, later on i sync my iphone to my old computer now i have a new mac pro desktop and i only have 2 ringtones on my phone but not the rest of them how can i get them back without having to pay for them again?

    If you bought them on your iPad then you will need to connect your iPad to your computer's iTunes and do File > Devices > Transfer Purchases to copy them over to the Tones part of your computer's iTunes library and you can then sync them to your iPhone - ringtones are a one-time only download, so you won't be able to redownload them directly on your phone.

  • I  have a new Mac Pro computer and have migrated my files from my older computer to the new computer. In trying to open a Lightroom catalog on an external hard drive  I keep on getting the message "lightroom cannot use the catalog named " " because it is

    I  have a new Mac Pro computer and have migrated my files from my older computer to the new computer. In trying to open a Lightroom catalog on an external hard drive  I keep on getting the message "lightroom cannot use the catalog named " " because it is  not writable and cannot be opened. I have fixed all the "permissions" and yet it will still not open. How do I fix this?

    Hello Forum Members,
    I figured it out. You have to select  the actual logo of the Lightroom catalog and then click on  "get info" and allow what ever your new user name to "read and write". That worked!
    Henri Silberman

  • I have a new mac pro can, and was checking settings. I gave a user 'no access' who I didn't recognize, and loast all access to my computer.... Won't even reboot!  Can anyone suggest anything?

    I have a new mac pro 'can', and was checking settings. I gave a user who I didn't recognize 'no access', and lost all access to my computer immediately. Tried to change access back, but I was totally locked out (even as the admin). It won't even reboot!  I thought it might have been back when I gave Adobe access (when they had their Cloud fiasco and my machine kept crashing with Premiere). Can anyone suggest anything?
    MacPro 2013, 6-Core, 3.5 Ghz, 32 gigs of Ram, latestt update for Maverick
    Thanks!

    Reset the SMC and PRAM
    Intel-based Macs: Resetting the System Management Controller (SMC)
    About NVRAM and PRAM
    If you purchased it within 90 days yo have free telephone support from Apple
    Complimentary Support (USA)
    - Make an appointment at the Genius Bar of an Apple store.
      Apple Retail Store - Genius Bar

  • I have a new macBook Pro 15 and need to purchase best, easiest usb for backup - help please

    I have a new MacBook Pro 15" and need to purchase the easiest, cost-effective USB for backup.  I have never done a backup and don't know what to buy.  Thanks much from an obvious novice.

    Look at these two links to OWC products.  Note that one is for enclosures only so an appropriate HDD would have to be added.  This at least should give you an idea of what is available.
    http://eshop.macsales.com/shop/USB2/OWC_Express
    http://eshop.macsales.com/shop/firewire/on-the-go
    Ciao.

  • HP Officejet Pro 8600 Plus e-All-in-One Printer N911g wont send SD imapges to computer

    HP Officejet 8600 pro Plus  N911g  model # snprc-1101-01
    I insert an SD card full of photos into the built in card reader - but have no option to send the photos to a file on my computer. Does this product only print but not send to a computer?  I need to edit the photos before printing.

    Hi @Rodney88,
    Welcome to the HP Forums!
    I understand that your HP Officejet Pro 8600 Plus e-All-in-One Printer N911g wont send SD imapges to computer, and I am happy to help!
    According to your printer's user guide found at this website, HP Officejet Pro 8600 Plus e-All-in-One Printer - N911g User guides, as well as this guide, Printing From a Memory Card or USB Flash Drive. This printer only supports printing from SD cards.
    In order to transfer the files to your computer, you will need an SD Card reader for your computer.
    Hope this clears things up for you, and have a good day!  
    RnRMusicMan
    I work on behalf of HP
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos Thumbs Up" to say “Thanks” for helping!

  • Officejet Pro 8600 plus: trouble with double sided printing

    I have just installed Officejet Pro 8600 plus. My iMac is running on OS X 10.9.2
    I want to print a double sided brochure. And I have succeeded. However, the printing on one side of the paper is upside down.
    To achieve this:
    Print <Copies & Pages <Layout - turn on two-sided - long edge binding
    Layout direction is greyed out
    How can I fix this please

    Hello xxzz,
    Welcome to the HP Forums.
    I see that the flip on long edge option is greyed out for you when you try to print double sided. I will try to help you with this.
    Usually if an option is greyed out, it indicates that the software wasn't installed completely or correctly. That or the printer isn't capable of the task. Knowing that this printer is able to duplex, it could be a problem with the software/drivers.
    Try the following.
    Uninstall the software.
    Reset the print system.
    Verify/Repair disk permissions
    Re-install the software - software download
    Test to see if you're now able to choose the options.
    Let me know how things go, thank you for posting on the HP Forums.
    I worked on behalf of HP.

Maybe you are looking for

  • Imac 27" - installed Snow Leopard from macbook pro - just get grey apple

    I have a friends imac he bought second hand and it starts okay but the mouse moves but the click is unresponsive. I wiped it via firewire target mode and installed snow leopard.... all that happens is I get as far as the grey apple screen.... I check

  • EBS, package

    Hi: How to move a package to production? What i did was copy the contents of the package from the dev to a file then run this file in production, correct? The developer said i should copy. What does that mean? Thx, QAQA

  • Upload IT1002 description auto break lines

    Hello, I am using LSMW to upload IT1002 - description. Below is free text I need to transfer. "Develop, manage and implement all Brand research projects requiring support and leadership. <br>Specifically manage research requirements arising from pre-

  • Oracle B2B Data not getting encrypted

    Hi, We have to demo S/MIME encryption using Oracle B2B as part of our POC for SFTP on EDI Generic protocol. We are facing issues with it. The configuration used for S/MIME encryption on B2B is as follows: Protocol:EDI EDIFACT over Generic Exchange Me

  • Loading config files

    Is there a "standard" way to load config files? I remember reading something about ResourceBundler or something to that effect, but can't find that thread now. Essentially i don't want to have to put "../../conf/myconf.xml" in my code. I also believe