I have a new PC laptop with Windows 7 and Office 2010. I have an Airport Extreme, and installed Bonjour on my laptop. Bonjour "sees" my printer. When I try to print, the printer lights up -- but doesn't print. anyone have an idea? Thanks Gregg

I have a new PC laptop with Windows 7 and Office 2010. I have an Airport Extreme, and installed Bonjour on my laptop. Bonjour "sees" my printer. When I try to print, the printer lights up -- but doesn't print. anyone have an idea? Thanks Gregg

Hi Kelly,
As someone who has to print from my Mac to a networked printer at home all the time, I can certainly understand how frustrating it must be to have that fail to perform as expected. Let's see if we can get you up and running.
I would suggest that you troubleshoot using the steps in this article -
OS X Yosemite: Printing troubleshooting
Start with the section titled Check the network.
Thanks for using Apple Support Communities.
Sincerely,
Brett L 

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