I have a new pc--nano not recognized

Hi there.  I have anew PC, installed itunes and it detects that there is a device, but does not identify it.  It's an older nano..not sure what generation.  I tried uninstalling, reinstalling, unplugging and replugging my device.

Hi Betty,
If you are having issues with your iPod not being recognized by iTunes, you may find the following article helpful:
Apple Support: iPod not recognized in My Computer and in iTunes for Windows
http://support.apple.com/kb/ts1369
Regards,
- Brenden

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    TechNet Subscriber Support
    If you are
    TechNet Subscription
    user and have any feedback on our support quality, please send your feedback
    here.
    Cataleya Li
    TechNet Community Support

  • 6th Gen Nano not recognized

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    Hello Diablo6vct,
    After reviewing your post, I have located an article that can help in this situation. It contains a number of troubleshooting steps and helpful advice concerning device recognition issues:
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