I have a new printer and can't get it to print. ink installed properly. any ideas?

Please help me. I have a new printer set up today and it doesn't print. It is wireless and drivers installed correctly as is the inks x 2. It says printing alignment page but nothing comes out. Any suggestions for me? Thanks kindly,
Sue

Try to perform a HARD RESET on the printer first. Unplug the power cord from the printer, and leave it out for 30 seconds. Plug it back in, see if it aligns and finishes the job.
After alignment, try to print a test page from the printer or make a copy. This job is to make sure that the HARDWARE of the printer is working correctly.
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