I have a new printer which behaves OK except it will not print directly from a web site accessed via Firefox. We do not have this problem if accessed via another browser. Suggestions?

New printer is Brother MFCJ615W. OS is XP. Computer is quite old Dell. Printer also refuses to print pictures from .jpg files - but the fact that I can print direct from web sites accessed via another browser suggests some of the problem is with Firefox. I asked this a few days ago and got an email reply giving me a link to click on - but this only produced an error message.

I think I solved the wifi connection problem, just by switching off completely the router! sounds trivial, but in this case it worked!!!
the funny behaviour of the trackpad/cursor still persists. any suggestion???
thanks again

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I cannot print directly from a web site. Print OK using other browser.

I have a new printer - Brother MFCJ615W. Prints fine from normal files but does not accept print instruction from my PC (XP operating system). I prefer to use Firefox as my default browser but I am finding that the print function works OK if I use Avant Browser. What is going wrong??

Nobody can help you. You have not provided any proper technical information like system info, what printer, what settings etc.. You need to do a lot better before people can even begin to guess and help you.
Mylenium

I WANT TO RESTORE MY IPOD TOUCH AND SET IT TO NEW IPOD WHICH ERASES ALL DATA ,BUT WILL IT DELETE ALL MY PURCHASED APPS AND IF THEY GOT DELETE WOULD I HAVE TO PAY FOR THEM AGAIN???

PLEASE REPLY.......THANKS

Hi...
No... help here > Downloading past purchases from the App Store, iBookstore, and iTunes Store
Make sure you use the same Apple ID used for the original purchases.

My iMac was stolen in a robbery - no files via iCloud (long story). I have a new iMac which is set up and being used - how do I recover old iMac files from what looks like back-up files showing on my Time Capsule (also being used for this new iMac)?

My iMac was stolen - but I think there's a backup on my Time Capsule (which wasn't stolen). I have a new iMac which I've been using normally; I didn't use the 'Restore from...' option at the start because I thought the Time Capsule had nothing on it. So how do I now recover files from the Time Machine? I can see various back-ups on the Time Capsule, from various machines - laptops, etc. - but it's not letting me open any of them to see what they contain. Does anyone know how I access this information?

Use migration assistant.
See http://pondini.org/OSX/MigrateLion.html
Although this is only up to Mountain Lion it is still relevant to Mavericks.. only expect Mavericks to kick and buck a lot more.

My old iPad 2 is updated to ios 7.1.2 but I have a new 4 which is only compatible with 7.0.4 from setup. How can I backup my account to the new iPad with this incompatibility?

My old iPad 2 is updated to ios 7.1.2 but I have a new 4 which is only compatible with 7.0.4 from setup. How can I backup my account to the new iPad with this incompatibility?

What you need to do is temporarily set up your new 4. Just long enough to update the operating system. Then you can erase all content and settings - which puts it back to its out of box state, then set it up again, this time restoring it from the backup of your two.
So, using the same Apple ID on both - just to keep things easy - set up your 4. Just basically choose 'set up as new' to activate it, then immediately update the iOS to 7.1.2.
then erase all content and settings, which puts it back to 'llike new'...but the operating system will not reset, it'll remain 7.1.2
Then set it up again, this time choosing to 'restore from the backup' of your 2 and your 4 will be a near clone of your two.

I received a .pdf document as an attachment to an Entourage Email. It refuse to print on my HP4050N printer which is otherwise performing as advertised. Printing fron the desktop, Adobe 9.4.4 nor Preview won't work. I have a PowerPC G5, OS 10.4.11.

I received a .pdf document as an attachment to an Entourage Email. It refuse to print on my HP4050N printer which is otherwise performing as advertised. Printing fron the desktop, Adobe 9.4.4 nor Preview won't work. I have a PowerPC G5, OS 10.4.11.

I think the file has somehow been corrupted. Can you have the person that sent it to you send another copy?
 Cheers, Tom

I have my new music which i downloaded in my itunes library but when i go to move it to my iphone music folder it wont move and a red circle appears?

i have my new music which i downloaded in my itunes library but when i go to move it to my iphone music folder it wont move and a red circle appears? i have tried all different copy and paste but it still doesnt work

Drag and drop only works if "Manually manage music" is selected on the summary tab in iTunes.
Instead, use the Music tab and playlists to manage what content is on the device as described in the User's Guide.

I have changed by service provider and have a new number which i use on Iphone 5. The number shown on Facetime and Imessage is still the old one. How do i update it

I have changed by service provider and have a new number which i use on Iphone 5. The number shown on Facetime and Imessage is still the old one. How do i update it

Deregister your old phone from here if you regsitered it
https://supportprofile.apple.com

HT201210 I upgraded from iPhone 3G to 4S a few days ago. I choose the option to restore from my last 3G backup. It worked fine but I just realized that I do not have the new apps which come with the 4S. What should I do? Thanks for any help. Léo

I upgraded from iPhone 3G to 4S a few days ago. When setting up the new 4S, I choose to restore my last 3G backup. It started by updating the OS to version 5.1 (9B179) then restored my apps and setting. Everything went well except that I realized I do not have the new apps which come with the 4S, like FaceTime, HD video and Siri.
What should I do to correct this?
Thank you in advance for any help on this.

Ah, FaceTime is not an app, either. It's accessed by tapping the FaceTime button when you are in the contacts app and have selected a contact. This can also be done from the Phone app under the Contacts tab, or during a call, you can switch to FaceTime.
Let me know what other apps/features you are missing.

I have a new ipad which needs itunes 10.7 or later to download my music onto it... but my ipad is not compatible with this as it is too old... can i use itunes with this ipad and apple laptop?

I have a new ipad which needs itunes 10.7 or later to download my music onto it... but my apple laptop is not compatible with this as it is too old... can i use itunes with this ipad and apple laptop?

To use itunes 10.7 you need to have Snow Leopard operating system installed
These are the system requirements
System Requirements:
Mac computer with an Intel processor
1GB of memory
5GB of available disk space
DVD drive for installation
Some features require a compatible internet service provider: fees may apply.
If you can run Snow Leopard you need to purchase it
http://store.apple.com/us/product/MC573/mac-os-x-106-snow-leopard

I recently updated my computer to 10.6 and now I can't get my printer MX340 (canon ) to work. I have installed the new drivers both from Canon's website and from an earlier post directly from apples website. I would surely appreciate some help with this.

I recently updated my computer to 10.6 and now I can't get my printer MX340 (canon ) to work. I have installed the new drivers both from Canon's website and from an earlier post directly from apples website. I would surely appreciate some help with this.

Try what Terence Devlin posted in this topic:
Terence Devlin
Apr 14, 2015 11:21 AM
Re: Is Iphoto gone ? i want it back!
in response to Johannes666
Recommended
Go to the App Store and check out the Purchases List. If iPhoto is there then it will be v9.6.1
If it is there, then drag your existing iPhoto app (not the library, just the app) to the trash
Install the App from the App Store.
Sometimes iPhoto is not visible on the Purchases List. it may be hidden. See this article for details on how to unhide it.
http://support.apple.com/kb/HT4928
One question often asked: Will I lose my Photos if I reinstall?
iPhoto the application and the iPhoto Library are two different parts of the iPhoto programme. So, reinstalling the app should not affect the Library. BUT you should always have a back up before doing this kind of work. Always.

I had photoshop elements 8 installed on my previous computer and it did not work properly when it came to sizing photos for a website I was adding to. I now have a new computer which runs windows 7. Is it worth installing it again on my new computer?

I had photoshop elements 8 installed on my previous computer and it did not work properly when it came to sizing photos for a website I was adding to. I now have a new computer which runs windows 7. Is it worth installing photoshop elements 8 again on my new computer or will it be a waste of time?

I have PSEv.8 on my computer running WINDOWS 7. It works perfectly..
Perhaps you need help with saving files for web use.. Will be pleased to assist you when you get everything set up.

I have a new logic board and fce is asking for my serial number from packaging , which has long gone- help?

final cut express
I have a new logic board and fce is asking for my serial number from packaging , which has long gone- help?

Without the serial number your FCE disc is useless and nobody here can help.
Your only chance, if you have the receipt or can prove your purchase is to contact Apple and hope they may be able to help.

I am buying a new macbookpro which comes with Lion. Lion has Quicktime X. Logic Studio comes with Quicktime Pro 7. Do I have to download Quicktime 7, or will Logic Studio work fine with the Quicktime X player? Will there be a Quicktime Pro X soon?

I am buying a new macbookpro which comes with Lion. Lion has Quicktime X. Logic Studio comes with Quicktime Pro 7. Do I have to download Quicktime 7, or will Logic Studio work fine with the Quicktime X player? Will there be a Quicktime Pro X soon?

your new lion-machine should have quicktime 7, too. if it doesn't, and if it doesn't show up after you migrated your stuff from you old machine you can always reinstall it from the logic dvd's, it's part of logic. my recommendation is to always use quicktime 7, since it's got many features that are absent in quicktime x. quicktime x is nothing but a polished video player. in quicktime 7 (pro, comes with logic) you can even do edits and paste your music onto video files. i use it all the time, especially since logic 64bit doesn't export to video anymore.

Got to end of trial period for Adobe reader XI and cannot revert back to old version or install another version b/c it says I have a newer more functional version, so now I've got no reader at all and cannot fix. Any ideas how to overcome this?.

Got to end of trial period for Adobe reader XI and cannot revert back to old version or install another version b/c it says I have a newer more functional version, so now I've got no reader at all and cannot fix. Any ideas how to overcome this?.

YOu need to be clear about the products you are using, so we can help you. In particular there is no trial of Adobe Reader, it is free and keeps running. Sounds like you are using some versions of Acrobat - which?
YOu must properly uninstall the trial, don't just delete files or you may get a mess impossible to recover.

I have a new printer which behaves OK except it will not print directly from a web site accessed via Firefox. We do not have this problem if accessed via another browser. Suggestions?

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