I have a new telephone company since yesterday, the problem is that my IPhone 4 is blocked so I can't make any phone calls neither receive them

I have a new telephone company since yesterday, the problem is that I can't make phone calls or receive them.  Maybe my IPhone 4 is blocked.

Did you get a new unactivated micro-SIM card from your new carrier or one that was already activated?
Regardless, if your iPhone is officially unlocked you need to contact the new carrier.

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  • My boyfriend knew my apple id and my password and when we broke up he changed it and he changed my alternate e-mail address so i cannot restore it. The problem is that my iPhone activation is linked to iCloud. What can i do? I have old pass and e-mai

    My boyfriend knew my apple id and my password and when we broke up he changed it and he changed my alternate e-mail address so i cannot restore it. The problem is that my iPhone activation is linked to iCloud. What can i do? I have old password and old alternate e-mail.

    Take it and its purchase receipt to a physical Apple Store and/or click here and contact Apple's Account Security team.
    (124839)

  • HT1918 Hi Mrs Gideon ,i just wanna tell you my Bank said i don't have nothing wrong with my card so I think the problem is with my iPhone! So I you can help me and how I'm gonna do to be refund for my money they take on my account( the 9 differents type o

    Hi Mrs Gideon ,i just wanna tell you my Bank said i don't have nothing wrong with my card so I think the problem is with my iPhone! So I you can help me and how I'm gonna do to be refund for my money they take on my account( the 9 differents type of 5.96$

    I don't know who 'Mrs Gideon' is, but we are fellow users here on these forums, you're not talking to iTunes Support nor Apple.
    If you have previously contacted support then you can use the same method that you used last time, and, if you have a case number, include that as well
    iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page

  • I can't make phone calls or receive them, texts take about 20 mins to send if they send at all, this started happening at noon, 3 1/2 hours ago.. i turned on my old iphone last night, if that might have anything to do with it.. i need help, i talked to th

    i guess i mentioned everything in the question..

    Hi tecknik!
    I'm so sorry for any trouble with calls and messages! I know how important it is to have a properly working phone. Which iPhone do you have? Please reset the network settings: settings/general/reset/reset network settings. Once that is done, please monitor the device and see if that corrects the issue. What is your zip code?
    I'm anxioud to get to the bottom of this for you!
    ChristinaB_VZW
    VZW Support
    Follow us on Twitter @VZWSupport

  • TS4079 Siri used to work fine when making mobile calls in Ecuador until yesterday, when the administration of Ecuador added an aditional number in all mobile numbers existing in Ecuador. Since then Siri is unable to make any mobile calls with any new numb

    Siri used to work fine when making mobile calls in Ecuador until yesterday, when the administration of Ecuador added an aditional number in all mobile numbers existing in Ecuador. Since then Siri is unable to make any mobile calls with any new number.Help
    I`ve tried restarting, rebooting, nothing works.
    The interesting thing is that SIRI can call to previous mobile numbers (without the new digit) obviously not connecting , and, can call to any other numbers as an office or home number. So the problem is the new digit in the mobile number

    Ecuador has added an extra digit to mobile phone numbers but apple wont accept 10 digit phone numbers so we cant use facetime or apple IM or verify our new phone numbers. ( and Siri won't work either!) I have contacted apple support online but can't request a call back as the apple system says our new phone numbers are invalid. I am going to phone them tomorrow and you should complain too at http://www.apple.com/support/contact/.  . The more people that bring this to their attention the faster it will get fixed

  • I have a new generation Product (Red) 64GB iPod Touch...about 2 days ago my apps just stopped updating, any suggestions?

    I have a new generation Product (Red) 64GB iPod Touch...about 2 days ago my apps just stopped updating, any suggestions?

    Try:
    - Reset the iOS device. Nothing will be lost
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - go to Settings>iTunes and App Store and sign out and sign back in.
    - Reset all settings      
    Go to Settings > General > Reset and tap Reset All Settings.
    All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
    - Restore from backup. See:                                 
    iOS: How to back up                                                                
    - Restore to factory settings/new iOS device.             
    If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
    Apple Retail Store - Genius Bar                                      

  • I allowed Apple updates about two weeks ago and now Safari is way too slow.  I have tried using Airport and Ethernet and the problem is the same.  Yesterday, I updgraded to Safari 5.1 and the problem is now worse.  Any solutions?

    I allowed Apple updates about two weeks ago and now Safari is way too slow.   I have tried using Airport and Ethernet and the problem is the same.  Yesterday, I upgraded to Safari 5.1 and now the problem is worse.  Any solutions?

    I can't stand peremptory affirmations like "Nothing is wrong with Safari".
    Thousands of users can't be wrong (see the discussions).
    If I read you the right way, it's never software' fault, it's the user who's the culprit.
    Amazing!
    In this very case, the fact is we can't give to "christinefromfonthill" a good solution because weren't sitting in front of her Mac.
    You give her a good advice which could, perhaps, lead to an improvement.
    But must also admit that Safari is a very slow browser compared to Firefox or Chrome.
    And you can't ignore all the problems which arose when upgrading to Lion and were related to the new build and specs of Safari 5.1.
    The best example is the apparition of "garbage type" (use of Last Resort font) when reading numerous sites. This never occured before and is the direct consequence of Safari compliance to Web Open Type. This standard prohibits the use of Type 1 Postscript Fonts and is the reason why so many people are in trouble.
    I use a Mac for more than 25 years.
    I am a very "clean" user who hates the bells and whistles of third party.
    My Mac is always up-to-date and despite all my Mac loving care, I run into some problems.
    Imagine the nightmare which can occurs for the vulgum pecus who isn't, by definition, a power user aware of all the requirements for running a System in optimal conditions.
    May be Safari is one step in advance on its time but lambda users are paying the price for it.

  • Please help. At work we have netgear and tplink. Since I updated my mini iPad and iPhone 4S with ios 7 and wifi drops all the time.

    Please help. At work we have netgear and tplink. Since I updated my mini iPad and iPhone 4S with ios 7wifi drops all the time.  What is the problem?

    Try this  - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.) No data/files will be erased. http://support.apple.com/kb/ht1430
    Some things to try first:
    1. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
    2. Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
    3. Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
    4. Go into your router security settings and change from WEP to WPA with AES.
    5.  Renew IP Address: (especially if you are drooping internet connection)
        •    Launch Settings app
        •    Tap on Wi-Fi
        •    Tap on the blue arrow of the Wi-Fi network that you connect to from the list
        •    In the window that opens, tap on the Renew Lease button
    6. Potential Quick Fixes When Your iPad Won’t Connect to Your Wifi Network
    http://ipadinsight.com/ipad-tips-tricks/potential-quick-fixes-when-your-ipad-won t-connect-to-your-wifi-network/
    ~~~~~~~~~~~~~~~~~~~~~~~~~
    Fix WiFi Issue for iOS 7
    http://ipadnerds.com/fix-wifi-issue-ios-7/
    iOS 6 Wifi Problems/Fixes
    Wi-Fi Fix for iOS 6
    https://discussions.apple.com/thread/4823738?tstart=240
    How To: Workaround iPad Wi-Fi Issues
    http://www.theipadfan.com/workaround-ipad-wifi-issues/
    Another Fix For iOS 6 WiFi Problems
    http://tabletcrunch.com/2012/10/27/fix-ios-6-wifi-problems-ssid/
    Wifi Doesn't Connect After Waking From Sleep - Sometimes increasing screen brightness prevents the failure to reconnect after waking from sleep. According to Apple, “If brightness is at lowest level, increase it by moving the slider to the right and set auto brightness to off.”
    Fix For iOS 6 WiFi Problems?
    http://tabletcrunch.com/2012/09/27/fix-ios-6-wifi-problems/
    Did iOS 6 Screw Your Wi-Fi? Here’s How to Fix It
    http://gizmodo.com/5944761/does-ios-6-have-a-wi+fi-bug
    How To Fix Wi-Fi Connectivity Issue After Upgrading To iOS 6
    http://www.iphonehacks.com/2012/09/fix-wi-fi-connectivity-issue-after-upgrading- to-ios-6.html
    iOS 6 iPad 3 wi-fi "connection fix" for netgear router
    http://www.youtube.com/watch?v=XsWS4ha-dn0
    Apple's iOS 6 Wi-Fi problems
    http://www.zdnet.com/apples-ios-6-wi-fi-problems-linger-on-7000004799/
    ~~~~~~~~~~~~~~~~~~~~~~~
    iPad: Issues connecting to Wi-Fi networks
    http://support.apple.com/kb/ts3304
    How to Boost Your Wi-Fi Signal
    http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Boost-Your-Wi-Fi-Signal.h Mt
    Troubleshooting a Weak Wi-Fi Signal
    http://ipad.about.com/od/iPad_Troubleshooting/a/Troubleshooting-A-Weak-Wi-Fi-Sig nal.htm
    How to Fix a Poor Wi-Fi Signal on Your iPad
    http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Fix-A-Poor-Wi-Fi-Signal-O n-Your-iPad.htm
    iOS Troubleshooting Wi-Fi networks and connections  http://support.apple.com/kb/TS1398
    iPad: Issues connecting to Wi-Fi networks  http://support.apple.com/kb/ts3304
    WiFi Connecting/Troubleshooting http://www.apple.com/support/ipad/wifi/
    How to Fix: My iPad Won't Connect to WiFi
    http://ipad.about.com/od/iPad_Troubleshooting/ss/How-To-Fix-My-Ipad-Wont-Connect -To-Wi-Fi.htm
    iOS: Connecting to the Internet http://support.apple.com/kb/HT1695
    iOS: Recommended settings for Wi-Fi routers and access points  http://support.apple.com/kb/HT4199
    How to Quickly Fix iPad 3 Wi-Fi Reception Problems
    http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
    iPad Wi-Fi Problems: Comprehensive List of Fixes
    http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
    Connect iPad to Wi-Fi (with troubleshooting info)
    http://thehowto.wikidot.com/wifi-connect-ipad
    10 Ways to Boost Your Wireless Signal
    http://www.pcmag.com/article2/0,2817,2372811,00.asp
    Fix iPad Wifi Connection and Signal Issues  http://www.youtube.com/watch?v=uwWtIG5jUxE
    Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
    How To Fix iPhone, iPad, iPod Touch Wi-Fi Connectivity Issue http://tinyurl.com/7nvxbmz
    Unable to Connect After iOS Update - saw this solution on another post.
    https://discussions.apple.com/thread/4010130
    Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
    Some Wi-Fi losses may stem from a problematic interaction between Wi-Fi and cellular data connections. Numerous users have found that turning off Cellular Data in Settings gets their Wi-Fi working again.
    You may have many apps open which can possibly cause the slowdown and possibly the loss of wifi. In iOS 4-6 double tap your Home button & at the bottom of the screen you will see the icons of all open apps. Close those you are not using by pressing on an icon until all icons wiggle - then tap the minus sign. For iOS 7 users, there’s an easy way to see which apps are open in order to close them. By double-tapping the home button on your iPhone or iPad, the new multitasking feature in iOS 7 shows full page previews of all your open apps. Simply scroll horizontally to see all your apps, and close the apps with a simple flick towards the top of the screen.
    Wi-Fi or Bluetooth settings grayed out or dim
    http://support.apple.com/kb/TS1559
    ~~~~~~~~~~~~~~~
    If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
     Cheers, Tom

  • Does the upgrade to ios 8.1 really took so long? since yesterday the status is "Update Requested".

    does the upgrade to ios 8.1 really took so long? since yesterday the status is "Update Requested".

    I have the same problem. Software Update sits for many hours, stating "Update Requested..." Gear spins slowly, but it reaches no conclusion. Tried restarting phone several times.

  • I can't update my apps, I think that the problem is that I've change my password from my ID Apple but  they have not change from the telephone configuration. Any idea?

    I can't update my apps, I think that the problem is that I've change my password from my ID Apple but  they have not change from the telephone configuration. Any idea? Thanks

    Hi skippy2012trev,
    Welcome to the Apple Support Communities!
    I understand that you updated your Apple Id and password but now you are being prompted for the old information in iCloud. You are on the right track by changing the Apple ID back to the previous email address temporarily so that you can sign out. You should not need to verify the email address. After you edit the Apple ID back to the old email address and then sign out of iCloud on your iPhone, edit the Apple ID back to the address you would currently like to use. There is no need to change the password again, only the email address, unless you prefer to update the password again.
    If you're asked for the password to your previous Apple ID when signing out of iCloud - Apple Support
    Change your Apple ID temporarily
    If signing out and back in to iMessage or FaceTime didn't help, try these steps:
    Change your Apple ID to the Apple ID you used previously. You shouldn't need to verify the email address.
    Tap Settings > iCloud. Complete these steps only if the Find My [Device] setting is turned on:
    Scroll down and tap Sign Out, then tap Sign Out to confirm. If you're using iOS 7 or earlier, tap Delete Account, then tap Delete to confirm.
    Tap Keep on My [Device] or Delete from My [Device]. In either case, your data remains in iCloud and will be updated on your device when you sign in to iCloud again.
    Enter the password for your previous Apple ID.
    Change your Apple ID to the new email address that you want to use. You'll need to verify the email address.
    Return to Settings > iCloud and sign in with your new Apple ID.
    Cheers,
    Joe

  • HT1222 I have a new MacBook Pro and running Windows 7 on that side with Parallels.  My Windows side keeps locking up.  Help

    I have a new MacBook Pro and running Windows 7 on that side with Parallels.  My Windows side keeps locking up.  Help

    You should be able to get the CS3 programs installed and running on the new pc since CS3 is spec-ed for Windows 7 Service Pack 1.  Downloading the programs does not require a serial number.  You can find them here:  Download CS3 products  but you will need the serial number to activate the programs.  You might be able to find that thru your Adobe account online.
    You will not be able to install the CS5 Mac version on a PC and you won't be able to trade it to a PC version either due to it being an older version.  Trades are allowed only for the latest version (CS6)

  • It's so annoying!! I have created a new Apple ID but after I click verify it just goes back to the previous page!!! It''s really frustrating I have tried for more than 4H, and the problem is not about the apple ID. I can download apps with the apple ID, w

    It's so annoying!! I have created a new Apple ID but after I click verify it just goes back to the previous page!!! It''s really frustrating I have tried for more than 4H, and the problem is not about the apple ID. I can download apps with the apple ID, which means IMessage is the problem! I restarted my iPad, I logged in and out of the apple ID in the store, AND YET IT STILL WON'T WORK, PLEASE HELP!

    Hi Vmanfromusa!
    It sounds like you are having an issue with activating your iMessage app on your iPad. An article outlining some troubleshooting steps for this issue can be found here:
    iOS: Troubleshooting FaceTime and iMessage activation
    http://support.apple.com/kb/ts4268
    Thanks for using the Apple Support Communities. Have a good one!
    -Braden

  • I have a new macbook pro.  I'm seeing my wife's iphone contacts on my icloud.  I can't figure out how to get my iphone contacts synced up with my new macbook and get rid of her contacts.  Suggestions?

    I have a new macbook pro.  I'm seeing my wife's iphone contacts on my icloud.  I've done everything I know to do to make sure my apple id is correct and has my information.  I can't figure out how to remove her contacts and add my iphone contacts to the cloud or my macbook pro.  Any suggestions?  Thanks.

    You should also ask this in the MacBook Pro forum. This is the forum for the 13” white and black plastic MacBooks that were discontinued in 2010. You should also post this question there to increase your chances of getting an answer.
    https://discussions.apple.com/community/notebooks/macbook_pro

  • I had a repair done on my MacBook Pro and had to have a new hard drive installed. The Apple Auth Repair Shop then updated the OS from 10.6.8 to 10.7.5. Now my iPhoto v 9.2.3 will not open and it sounds like it will not work with this OS. Can you plea

    I had a repair done on my MacBook Pro and had to have a new hard drive installed. The Apple Auth Repair Shop then updated the OS from 10.6.8 to 10.7.5. Now my iPhoto v 9.2.3 will not open and it sounds like it will not work with this OS. Can you please advise?

    You may need many other updates to retain compatibility with Lion. I suggest you reinstall Snow Leopard. Unfortunately, you will need to erase the drive first. Be sure to backup your data if you haven't done so already.
    Clean Install of Snow Leopard
    Be sure to make a backup first because the following procedure will erase
    the drive and everything on it.
         1. Boot the computer using the Snow Leopard Installer Disc or the Disc 1 that came
             with your computer.  Insert the disc into the optical drive and restart the computer.
             After the chime press and hold down the  "C" key.  Release the key when you see
             a small spinning gear appear below the dark gray Apple logo.
         2. After the installer loads select your language and click on the Continue
             button. When the menu bar appears select Disk Utility from the Utilities menu.
             After DU loads select the hard drive entry from the left side list (mfgr.'s ID and drive
             size.)  Click on the Partition tab in the DU main window.  Set the number of
             partitions to one (1) from the Partitions drop down menu, click on Options button
             and select GUID, click on OK, then set the format type to MacOS Extended
             (Journaled, if supported), then click on the Apply button.
         3. When the formatting has completed quit DU and return to the installer.  Proceed
             with the OS X installation and follow the directions included with the installer.
         4. When the installation has completed your computer will Restart into the Setup
             Assistant. After you finish Setup Assistant will complete the installation after which
             you will be running a fresh install of OS X.  You can now begin the update process
             by opening Software Update and installing all recommended updates to bring your
             installation current.
    Download and install Mac OS X 10.6.8 Update Combo v1.1.

  • I have a mac book pro.  Yesterday the mail app failed to open.  I have tried to open it fomr the dock and the application folder but nothing happens.  Does anyone have any suggestions to get it to work?

    I have a mac book pro.  Yesterday the mail app failed to open.  I have tried to open it from the dock and the application folder but nothing happens.  Does anyone have any suggestions to get it to work?

    You don't need iDVD unless you are going to make DVDs. If you are just trying to share files, iDVD won't help you at all.
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