I have a notebook envy m7-k111dx and the hard drive went bad
i have a notebook envy m7-k111dx and the hard drive went bad and need to order a recovery disk from HP going through the web site to order it all it does is take me through circles
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Please use the HP Recovery Media you previously created to return the computer to a factory like state. If you didn't create your HP Recovery Media when you first setup your computer, please contact official HP support in your region / country, via the HP Worldwide Support Portal, to see if HP Recovery Media is available for your computer.
If you have any further questions, please don't hesitate to ask.
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Similar Messages
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Help would be appreciated
DenholOliver wrote:
Forgot to say the computer will not start up and goes to a white screen.
It's related to your hard drive failure.
White screen means the EFI partition isn't loading and it's the first partition on the drive to load up, EFI contains the gray boot screen.
See this
My computer is not working, is my personal data lost? -
I have an older macbook pro and the hard drive is starting to go (making loud noises). i tried to back up to an external hard drive (my passport essential se) using time machine and the computer keeps shutting down. the same thing happens when just trying to save my pictures from iphoto to a flash drive. suggestions to complete backup please?
Sounds like you'll need to access that drive while it is not booted. You need to replace it anyway, so do that, then one way or another (ext enclusure, et), access it and copy files.
If you keep trying to boot it, you might kill it for good and not get your files, so just swap it out first. -
My computer crashed and the hard drive is no longer. I have purchased a new laptop but now have no access to my old itunes library. My laptop has created a new itunes account with NOTHING in it?? My Itouch has everything loaded but it wont sync with this itunes account....HELP
- Transfer iTunes purchases:
iTunes Store: Transferring purchases from your iOS device or iPod to a computer
- Transfer other music by using a third-party program like one of those discussed here:
newer copy
- Connect the iPod to the computer and make a backup by right clicking on the iPod under Devices in iTunes and select Back Up
- Restore the iPod from that backup
Note that the iPod backup that iTunes makes does not included synced media like apps and music. -
I have an older iMac 5,1 and the disc drive no longer works. I was hoping that I could the Apple USB super drive as a replacement, but the info on the super drive page says compatible with iMac 2012 or later. Does anyone know why it would not work for me?
A reply to similar question (Q & As , in product page Apple Store) says:
"...dissable the internal reader hardware from devices setup. Then plug the external usb superdrive and that's it." Answered by Enrique T from Lima Oct 25 2013.
If you can locate an external Apple USB 'Air" superdrive for earlier model MacBook Air, that should work. The newer one for the Air is the same as for iMac, now.
You may be able to use other brands of external USB optical drive with your older intel-based iMac, as some of them function capably. A few should also be able to see system discs or other bootable utilities on DVD.
Hopefully this helps.
Good luck & happy computing! -
Can I have access to all my imported music and movies in iTunes even though my external hard drive went bad with the acutal files, if i purchase iCloud through iTunes.
You say "ripped" music. That is not stored on iCloud unless you subscribe to Match. As for iTunes Store purchases:
Downloading (using iOS or computer) past purchases from the App Store, iBookstore, and iTunes Store - http://support.apple.com/kb/ht2519 - enabled with iTunes 10.3 and newer; not all media formats are available in all countries (see: iTunes in the Cloud and iTunes Match Availability by Country - http://support.apple.com/kb/HT5085); apps, books (not audiobooks), music, t.v. shows, and movies (some - not all studios have permitted this). Downloading previously purchased movies and TV shows requires iTunes 10.6 or later. Discontinued items not available. For items not included in the iCloud list (e.g., ringtones, audiobooks), or locations or computer systems where iCloud is not (yet?) available, you only get one download per fee paid. Apple notes it is your responsibility to back up your purchases.
Select the iTunes Store on the left side of iTunes.
Click on Purchased on the right side under Quick Links.
You can re-download your available previous purchases.
Of course if you had a backup of your files you would have been back up adn running iTunes by the time you read all this. -
I have a pc that is one year old and the hard drive is crashing we use it only for quick books to run our small business I would like to buy a macmini and install the OS from the pc to the apple product i will not use the pc after, can i use the OS off the pc or do I have to purchase another?
I think you can get Windows 7 for around $99. Install the 64bit version as the 32bit version will not be able to use all your new computer's ram if you have more than about 3.5gb.
Back up your quick books data now before the old hard drive dies. You can copy your data over to your new installation of Windows and quick books.
By the way, there is quick books for Mac http://quickbooks.intuit.com/mac/?sc=BNR-000-COR-quickbooks&priorityCode=4902000 000&cid=ppc_google_QB-Intuit-Core-Brand-Mac_quick-books-for-mac_exact&site=&ad_i d=9347918288&raw_keyword=quick%20books%20for%20mac
So you may not need to install Windows at all. -
My macbook pro hard drive went bad and i bought a new one and installed it. Now i have the old corrupted hard drive in my hand and i am looking to recover my files from it, any suggestions please? too bad i never backed them up.
After you have installed the OSX on the new HDD in your MBP, install the old HDD in an enclosure and connect it to your MBP via USB. Then try to drag and drop your data to the new HDD.
If this proves unsuccessful, you may look for data recovery software on the Internet. There will be free trails to see if it will work or not. If the trial suggests that it will work, then you will have to purchase the software.
The last resort is a professional data recovery service that will offer NO guarantees and charge a lot of money.
As you now can appreciate, backups eliminate such predicaments.
Ciao. -
I have a pc running vista and the hard drive crashed how can i transfer my songs from Ipod nano 5th gen to my new hard drive and into itunes
Right click on your device in the device list and choose "transfer purchses" to copy all music bought in iTunes to your new iTunes library.
For all other media you'll have to use 3rd party software, examples are mentioned in this thread:
http://discussions.apple.com/thread.jspa?threadID=2013615&tstart=0 -
My hard drive went bad and I lost a lot of purchased items from the iTunes store. I want to re-download them but can not. They still show up on my purchased items. How do I solve this?
Update to iTunes 10.3.1
After you have finished, you can re download your iTunes purchases without having to re purchase.
iTunes 10.3.1
" Download Previous Purchases. Download your past music purchases again at no additional cost. Your purchases are available in the iTunes Store on your Mac or in the iTunes app on your iPhone, iPad, or iPod touch. Previous purchases may be unavailable if they are no longer on the iTunes Store."
"Available on iTunes in the U.S. and Canada only. Title availability is subject to change."
From here. http://www.apple.com/itunes/ -
Help! I got rid of my old PC and the hard drive was destroyed. I forgot to deauthorize it in Itunes and now I can't access a lot of the songs in my library because it says too many computers have been authorized to play the music. IS there anywy I can deauthorize now, after the fact??
Deauthorize all computers
To deauthorize all your computers, follow these steps:
Click to open your account in iTunes (you may need to sign in with your Apple ID), or follow these steps:
Open iTunes and click iTunes Store.
Click Sign In and enter your Apple ID.
Click your Apple ID and select Account.
Click Deauthorize All.
NOTE: Apple limits the Deauthorize All option to once every 12 months. -
My macbook pro crashed and the hard drive was replaced. How do I restore my backup pre- 9.6 iphoto library to the 9.6.1 iphoto library? They look completely different. When I look at my backed-up iphoto library folder I see lots of files and folders: ALbumData.xml, Attachments folder, etc. The 9.6.1 iphoto library doesn't appear to be a folder at all. Help!
iPhoto 6 and earlier libraries were regular folders with the kind of files your reporting. With the advent of iPhoto 7 the library folder was changed to a package similar to the application packages but have essentially the same files and folders inside. There's no reason to have access to the inside of the iPhoto Library so Apple changed them to packages.
Do you have a backup copy of the iPhoto Library from before the HD crash. If so restore it to the Pictures folder in your Home folder. If you previous version of iPhoto was iPhoto 7 or earlier download and run the iPhoto Library Upgrader 1.1 on your library before trying to open it with iPhoto 9.6.1. -
I had a one month old Mac book pro and the hard drive fried! I was down loading a friends wedding pictures when it stopped working and started heating up. I plugged it in and turned it off as it was making a clicking noise. When I turned it back on the was a grey box with a question mark and nothing else. When I took my memory card out the pictures were gone. I took it back to best buy where I bought it and they said it was dead, needed a new hard drive and all my info is lost! Is there any way to get back those irreplaceable wedding pictures?
There are some data recovery programs (software). I would look into that for the images on the card. When files are deleted, the files are still there, just the headers are removed. That being said, a format of the card or new files written to the card can overwrite deleted files.
The physical hard drive could be thousands of dollars to forensically save, with no guarantee. -
My Macbook starts up, shows the screen saver, then immediately goes to sleep. I tap the spacebar, it comes back for a second, shows the tool bar and the hard drive icon then immediately "goes to sleep". This can go on forever, on, sleep, on, sleep. I can only see the screen for maybe 3-5 seconds; not enough time to do anything. Someone did step on it, so I don't know if the problem is with screen or ??
Thanks!Hello, Juniorjr2.
Thank you for visiting Apple Support Communities.
This sounds like screen curtain may be enabled. Screen curtain is a feature that allows display privacy. To disable screen curtain while VoiceOver is enabled, you can three finger triple tap the screen to disable this feature. You may need to press the home button once in order to process these steps. If you wish to disable VoiceOver, see the link in the article below.
iOS: Configuring accessibility features
http://support.apple.com/kb/HT5018
If the issue persists, try reaching out to us here.
Cheers,
Jason H. -
I have a power mac, the hard drive is struggling, I have a new hard drive ready to install, after I pull the old one and put the new one it's place and place the old one in the next slot ready to transfer data....how do I start this next step. Do I down load OS, and go to utililities...please just a step by step after hard drives in position.
Hi Susan, you must have a Mac Pro, Powermacs cannot run 10.6.x
Anyway, once you Install the new drive, you likely must Format it...
How to format your disks...
http://www.kenstone.net/fcp_homepage/partitioning_tiger.html
(To Install OSX on an IntelMac the Drive it needs the GUID Partitioning scheme mentioned at the bottom.)
Thanks to Pondini, Formatting, Partitioning, Verifying, and Repairing Disks...
http://web.me.com/pondini/AppleTips/DU.html
Then Install the OS & on first boot of the new install, after a step or two, avail yourself of Migration Assistant & Migrate everything.
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