I have a notebook envy m7-k111dx and the hard drive went bad

i have a notebook envy m7-k111dx and the hard drive went bad and need to order a recovery disk from HP going through the web site to order it all it does is take me through circles
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Please use the HP Recovery Media you previously created to return the computer to a factory like state. If you didn't create your HP Recovery Media when you first setup your computer, please contact official HP support in your region / country, via the HP Worldwide Support Portal, to see if HP Recovery Media is available for your computer.
If you have any further questions, please don't hesitate to ask.
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Frank
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HP 15t-j100 (on loan from HP)
HP 13 Split x2 (on loan from HP)
HP Slate8 Pro (on loan from HP)
HP a1632x - Windows 7, 4GB RAM, AMD Radeon HD 6450
HP p6130y - Windows 7, 8GB RAM, AMD Radeon HD 6450
HP p6320y - Windows 7, 8GB RAM, NVIDIA GT 240
HP p7-1026 - Windows 7, 6GB RAM, AMD Radeon HD 6450
HP p6787c - Windows 7, 8GB RAM, NVIDIA GT 240

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