I have a officejet j4580 all in one printer

I have  a problem with my printer. keeps telling me i have a paper jam i have looked the printer over and over and i cant see any paper in it. i have ininstalled and reinstalled didnt help. i put paper in it and press the ok button the paper comes out crinkled.

can you put both the cartridges in and try
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  • I have a officejet j4580 all-in-one and i have lost the cd how can i set up my laptop?

    i have a officejet j4580 all-in-one and i have lost the cd how can i set up my laptop?
    This question was solved.
    View Solution.

    Hi justine28,
    Click on the link below to download the software and drivers for your printer.
    HP Officejet J4580 All-in-One Printer Drivers - Select your operating system
    I am an HP employee.
    Say Thanks by clicking the Kudos Star in the post that helped you.
    Please mark the post that solves your problem as "Accepted Solution"

  • HP OFFICEJET J4580 ALL IN ONE PRINTER

    I AM STAYING AT MY DAUGHTERS WITH MY LAPTOP, AND NEED TO KNOW HOW TO INSTALL HER HP OFFICEJET J5480 ALL IN ONE PRINTER, SO I CAN PRINT WITHOUT  HAVING TO E-MAILING TO MYSELF, AND THEN PRINTING OFF THE E-MAIL..I DON'T KNOW A LOT ABOUT COMPUTERS OR PRINTERS, SO PLEASE MAKE ANSWER AS BASIC AS POSSIBLE

    Hello HOWIERD. I understand you would like assistance on installing the printer on your daughter's computer. HP contains this website which will assist you with installing the printer: http://www8.hp.com/ca/en/support-topics/printer-installation/install-download-printer-drivers.html
    Please let me know if you found this useful or not. If you require further assistance, I will do my best to assist you.
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    I worked on behalf of HP.

  • HP OfficeJet J4580 All-in-one printing issue

    Dear Sir or Madam,
    Two years ago I purchased this all-in-one deskjet and for the first year it operated perfectly, both over usb and connected to my Airport wireless router. For the last year, however, I have been unable to get it to print correctly. Although it does print, the page misses multiple lines of printing. What I mean is that, for example, the bottom or top half of an entire line of words will not print, and the problem reoccurs multiple times on the page. It does not appear to occur regularly, and seems to be caused by the the black cartridge only.
    Because the printer is no longer under warranty I have attempted to troubleshoot the problem myself. I have replaced both print cartridges with new HP branded media. I have run the clear cartridges utility and have cleaned the cartridge carriage contacts/ cartridge contacts using a Q-Tip with distilled water. I have also removed the black cartridge for two hours and turned it upside down as recommended. The problem does not occur in the copy or fax function - but does occur with wireless and usb-connected printing. The test page prints correctly.

    First solution is to do a partial reset.
    http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00720603&cc=us&lc=en&dlc=en
    If this doesn't bring the solution!
    perform a re-install of the printer.
    if this doesn't help - you could do a re-install with an alterantive  driver , of the 990C.
    ( this driver is standard available in windows software!)
    add printer and use/pick the driver of the 990C.
    I work for HP but posts and replies are my own.

  • I have a officejet j4680 All-In-One printer. I cannot get the black ink cartridge to stay in place

    The black ink cartridge will not stay in place it keeps popping out when I place the color ink cartridge first. When I take the color cartridge out and put the black ink cartridge in it stays.
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    Make sure it is a genuine HP cartridge.  Take it out and clean the contact on the cartridge and in the printer.  Try again.
    Say thanks by clicking the Kudos Thumbs Up to the right in the post.
    If my post resolved your problem, please mark it as an Accepted Solution ...
    I worked for HP but now I'm retired!

  • I have a hp officejet j4580 all in one

    i have a hp officejet j4580 all in one printer. it keeps telling me i have a paper jam. i have looked over the printer dont see any paper in it . when i press the ok button the paper comes out crinkles.

    Hi jparr89,
    Check out the following document below.
    http://h10025.www1.hp.com/ewfrf/wc/document?docnam​e=c01368841
    I am an HP employee.
    Say Thanks by clicking the Kudos Star in the post that helped you.
    Please mark the post that solves your problem as "Accepted Solution"

  • Hp officejet j4580 all-in-one won't print from the internet.

    My officejet j4580 all-in-one printer won't print anything I try to print off the internet, nor from microsoft word.  I tried reinstalling, but it gets stuck at 94%, and it took almost 3 hours to get to that point.  What can I do?  My operating system is microsoft vista.
    This question was solved.
    View Solution.

    Hi,
    Here are a couple of things to try.  I would first start with downloading and running the Print Diagnostic Utility.  IF this doesn't clear it up, then try the document on Problems printing from the internet.
    Print Diagnostic Utility
    Problems Printing from the Internet
    See if either of these help.
    Say Thanks by clicking the Kudos Star in the post that helped you. Please mark the post that solves your problem as Accepted Solution.
    I am employed by HP

  • HP OfficeJet 6500A all in one Printer . No European size envelopes apart from C6 on the printer.

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    Hi jspin3,
    I'd like to help.  For now, I would hold off on the uninstall and reinstall.  Can you answer some questions?
    Is the printer connected by USB, Ethernet or wireless?
    Do you get any error messages?
    Does a blank page come out or do no pages come out when you try to print from the computer?
    If you put a document face down on the scanner glass, are you able to make a photocopy?
    Can you estimate the ink levels, in percent full for each cartridge, by looking at the printer ink gauge?  Click Here 
    If you print a  Self Test Report,  do all of the colors print?
    Also, remember a click on the Kudos star to the left is a quick "Thanks" for a helpful post.
    Please select the "Accept as Solution" button on the post that best answers your question.
    I appreciate your input ! ___________________________________ _____
    Thank You,
    Rich
    Expert

  • Computer was updated to windows 7. my hp officejet j4580 all in one will no longer copy or fax.

    computer was updated to windows 7. my hp officejet j4580 all in one will no longer copy or fax.  Never figured out how to scan.  Will print from computer.  Warranty expired.  Anyone have same issues?  Know how to fix?  Deleted and reinstalled copier still didn't help.  THANKS

    you need these:
    http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=mp-77751-1&cc=us&dlc=en&lc=en&...
    http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=mp-77039-1&cc=us&dlc=en&lc=en&...
    Although I am working on behalf of HP, I am speaking for myself and not for HP.
    Love Kudos! If you feel my post has helped you please click the White Kudos! Star just below my name : )
    If you feel my answer has fixed your problem please click 'Mark As Solution' and make it easier for others to find help quickly : )
    Happy Troubleshooting : )

  • I have an HP Officejet 7210 all in one printer, have loaded Printer Pro to IPad, get successful test pages in the Print Pro App but can't print emails (or anything). error message is No AirPrinter found.  How can I get connected?

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    Welcome to Apple Support Communities.
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    Once installed, Printer Pro appears in the "Open In..." list on your device. This lets you print documents from Mail, Safari, ReaddleDocs and many other applications on your iPad that supports this function.
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  • I have 1 HP Officejet J6480 All-in-one printer, when I print a page off of the net, it only prints o

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    Call and/or check HP Support website for updated drivers.  You can also check KB Articles:  http://support.apple.com/kb/HT3669 Printer and scanner software available for download
    and http://support.apple.com/kb/PH14141 OS X Mavericks: Reset the printing system
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  • HP Officejet 4500 All-in-One Printer - G510g installation windows 8.1 64bit

    After operating a HP Officejet 4500 All-in-One Printer - G510g  from both an old Windows XP notebook and from an ASUS Windows 8, 64bit laptop, subsequently updated to 8.1; I'm now trying to install it to run from a Toshiba Satellite NB10T-A notebook Windows 8.1 64bit, but without success.
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    Please advise how I can install the scan options of this equipment and confirm that the machine is compatible with windows 8.1 64bit.
    Thank you
    This question was solved.
    View Solution.

    Hello @monc , welcome to the HP forums!
    I read through your post about how you cannot scan on your Windows 8.1 computer as the driver and software doesn't seem to be completing successfully on your system. However, you have been able to install the printer and its functioning fine on other computers.
    I would suggest checking the Control Panel to see if there are any printer files to uninstall: Uninstalling the Printer Software  
    Restart the PC afterwards
    Perform a Clean Boot
    Restart the PC again
    Download and install the printer again:  HP Officejet Full Feature Software and Driver
    If you see any error messages or codes during the installation process, make note of the exact problem or error and post me back a screen shot or the details.
    Good luck
    R a i n b o w 7000I work on behalf of HP
    Click the “Kudos Thumbs Up" at the bottom of this post to say
    “Thanks” for helping!
    Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

  • HP Officejet J4680 All-in-One printer is ghosted and renamed "HP Officejet J4680 Series (Copy 1)?

    Printer Model, Notebook or Desktop Model Number: HP Officejet J4680 All-in-One Printer
    Operating System (including service pack revision): Windows 7 64-bit Home Premium Service Pack 1
    Error messages: None
    Recent hardware or software changes made to the system: None
    Problem Description: HP Officejet J4680 All-in-One printer is ghosted and renamed "HP Officejet J4680 Series (Copy 1) and a new printer appeared: HPD8D625 (Officejet J4680 series).  I don’t know how this all came about or why?
    I used the HP HPD8D625 for a while but it took a long time to began to print and only buffered a small amount. I went back to my stand by printer, but know my wife want to use the wireless network to do her printing, so I have to fix it.
    Connection Method: Wireless
    Diagnostic Summary
    Troubleshooting performed: Yes
    First Wireless Network Report:
    Everything: Passed
    Signal Strength: Excellent
    Other networks detected matching your network name (SSID): No
    Configuration Summary
    Network Name: Correct
    IP Address: Correct
    Config Source: DHCP
    Communication Mode: Infrastructure
    Authentication Type: WPA-PSK
    Encryption: Automatic (AES or TKIP)
    Second Wireless Network Report:
    Network Name: Was different
    Of course that disrupted the whole report.

    BH
    Thanks for responding. What I did today was hard wire the printer to computer. then was able to get my original printer icon back and it was set as the default printer. I deleted the other icons, they were ghosted  and I didn't what to use them. the one was a online printer going back to HP. Now I have to got my son to fix the remaining problem I have, with my messing around I somehow change the Network Name on the printer. He is a computer eng working on high tech cameras and also is the administrator of my machine. He has me locked out of administrative rights and for good reason, I wrecked a couple computers and when he built this one for me that was the rule. There is a little info that I don't have to finalize the last step in changing the Network Name back. I have run the printer from the printer control panel and it did find the correct Network and Network Name but is seemed like that is far as I could go. So I'm not that far from completing this project.
    LH

  • HP Officejet 4630 all-in-one printer Cancels Print in Middle of Job

    Hi,
    I recently bought an HP Officejet 4630 all-in-one printer, and it automatically cancels jobs in the middle of printing. The computer I am using is an HP Envy dv7 with 64-bit Windows 8, and I am printing over a wireless network connection. My computer receives an error that HP Officejet 4630 series couldn't complete print and the printer simply says canceling. I have tried all the steps in the troubleshooting sections, both for printing issues and network connections. I've uninstalled and reinstalled the software multiple times, I've established a manual IP, and everything else, but nothing seems to work. It also seems to have the issue when using HP ePrint. It happens in all sorts of programs and formats such as word, pdf, and html. Unfortunately, I did not receive a USB cord, so I can't see if that will fix the problem at all. Hopefully somebody can help me with this, otherwise it's obvious that there's a problem with the actual printer I got and I'm going to have to get something else.
    Thanks
    This question was solved.
    View Solution.

    This is how I fixed it:
    Find out what the IP address is that your printer is using. 
    Then go to control panel and click on "View Devices and Printers".
    Look for your printer an right click.
    Click "Printer Properties" and a new screen will open.
    Along the top you will see some tabs. Click the one that says "Ports"
    Click "Add Port"
    Highlight "Standard TCP/IP Port" by clicking on it, then click "New Port".  A new screen will open.
    Click "Next"
    Type in the IP Address of your printer and click "Next"
    Your computer should find your printer.
    Click "Apply" and your printer should work correctly.

  • HP Officejet J4550 All-in-one printer Unable to print pages/photos from system request !

    I have an HP Officejet J4550 All-in-one printer that I had set p when I bought my new Acer system with Windows 7 installed and had no problem from the beginning to set-up the installation and have it running as My Default printer and has worked fine up until now ; when all of a sudden the system ;when I go to print a page/photo brings up the set-up - shows the printer as Default and then when I run PRINT...there is No page/photo printed out ? I have tried to run the Diagonistic software and shows the printer as Default and No problems and yet still delivers No Print out ? My system has had All up-dates automatically installed up till this point ...So I not being a Techie  ,do not know what or where to look for help to resolve the issue next ? Anyone able to tell me what to look for to do or how to resolve the issue or do I need to just Un-install the printer and Re-set it up again ?? I have tried to look at all places on HP ;but it does not even show my older HP Officejet -J4550 - All-in One Printer ? Just keeps referring to HP Officejet -4550 ?  Loooking for any answers ! Thank Yopu ,JS

    Hi jspin3,
    I'd like to help.  For now, I would hold off on the uninstall and reinstall.  Can you answer some questions?
    Is the printer connected by USB, Ethernet or wireless?
    Do you get any error messages?
    Does a blank page come out or do no pages come out when you try to print from the computer?
    If you put a document face down on the scanner glass, are you able to make a photocopy?
    Can you estimate the ink levels, in percent full for each cartridge, by looking at the printer ink gauge?  Click Here 
    If you print a  Self Test Report,  do all of the colors print?
    Also, remember a click on the Kudos star to the left is a quick "Thanks" for a helpful post.
    Please select the "Accept as Solution" button on the post that best answers your question.
    I appreciate your input ! ___________________________________ _____
    Thank You,
    Rich
    Expert

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