I have a one year membership and had to purchase a new computer. What do I need to do to switch?
I've purchased a new computer and need to download Adobe on the new one. I am currently on a one year membership plan. It's not up for renewal for another 2 months. What do I need to do?
sign out of your cc app on your old computer (unless you want it on both) and install the cc app on your new computer, https://creative.adobe.com/
Similar Messages
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I have a creative cloud membership. I just purchased a new computer. How do I download it to the new computer?
If you have already installed the CC software before, you just repeat the same process for the new machine.
Download/install the desktop application, sign in, install the subscription application(s).
Creative Cloud Help / Download, install, update, or uninstall apps
https://helpx.adobe.com/creative-cloud/help/install-apps.html
Creative Cloud Help / Creative Cloud for desktop
https://helpx.adobe.com/creative-cloud/help/creative-cloud-desktop.html
Creative Cloud Help / Sign out, Sign in | Creative Cloud desktop app
http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
Creative Cloud Help / Install, update, or uninstall apps
http://helpx.adobe.com/creative-cloud/help/install-apps.html
Installing Creative Cloud Apps
http://tv.adobe.com/watch/cs6-creative-cloud-feature-tour-for-video/installing-desktop-app s-from-creative-cloud/ -
My desktop crashed and I purchased a new one. I backed up my music on an external hard drive, an iphone and ipad. I don't know how to get my music onto my new desktop.
A PC cannot read a Mac formatted drive without using special software (MacDrive).
iTunes: How to move [or copy] your music to a new computer [or another drive] - http://support.apple.com/kb/HT4527
Macworld - How to transfer iTunes libraries between PC and Mac - http://www.macworld.com/article/46248/2005/08/shiftitunes.html
Move an iTunes library from a Windows PC to a Mac - http://www.macworld.com/article/1146958/move_itunes_windows_mac.html -
i have a 2nd gen shuffle. i had to get a new computer and downloaded V11. my itunes works but i CANNOT sync to my shuffle. any ideas????
The latest iTunes may hide the sidebar by default. To show the sidebar, from the iTunes menu bar, under View, select Show Sidebar.
With the sidebar visible on the left side of the iTunes window, when you connect the shuffle, does it appear in the sidebar, under DEVICES?
Since this is a 2nd gen shuffle, are you using the original USB cable that came with the shuffle, with the mini-dock at the shuffle end? A USB cable that is for the 3rd or 4th gen shuffle will not work; the connector is different. -
I cannot locate my cs6 redemption code and I just purchased a new computer because my old one doesn't work anymore. How can I get my photoshop on this computer? All my other products are registerd with a serial number
The activation servers for CS and CS2 stopped working and were taken down. You'll need to take a look at this link for your issue: https://helpx.adobe.com/x-productkb/policy-pricing/creative-suite-2-activation-end-life.ht ml
Benjamin -
My system recently crashed and I had to purchase a new computer. How do I relink my files to iTunes on my new system?
File- add to library/add folder to library.
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Premature expiry of one-year membership and unable update payment details
My VISA Debit card payment used to be successful 3-4 months back. It's been failing ever since. I have upgraded my card and want to update my payment details. However, the one year membership on my account reads 'expired' even though it has been only 6 months since I purchased.
contact adobe support,
https://helpx.adobe.com/contact.html -
I paid for a one year membership and after a month my software notices me that trial is over
I bought a one year membership for Photoshop CC and Lightrrom and even though I received an e-mail that confirms my payment, after a month I cannot use these software because 'I have to renew my membership'.
When I try costumer service, I cannot call or chat to solve this issue.Log out of your Cloud account... Restart your computer... Log in to your paid Cloud account
-Sign in help http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html -
I no longer have access to the school email when I purchased my mac a few years ago. I recently purchases new computer and want to deactivate photoshop on the old computer and reactivate it on the new computer.
if you have it installed on windows, you can use belarc advisor to recover your serial number.
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I had to purchase a new computer. My Photoshop serial number does work on my new computer.
I ha t to purchase a new computer with Windows 8.0. Now my PHOTOSHOP serial number does work on the new computer how do I fix this problem?
Hello James,
I am sorry, but CS3 is not compatible with Windows 8.
Creative Suite 3 has been released Early 2007 and Windows 8 has been released Mid 2012.
When Windows 8 came out, we had just released our Creative Suite 6.
CS3 under Windows 8 may be installed, activated and used, that may happened for some customers, but we know due to the difference of the files system of these 2 products that it is unstable.
You could downgrade your operating system to Windows Vista or Windows 7 to have the CS3 working.
There is also an option to purchase a first-year discounted version of the new Adobe Creative Cloud membership due to your ownership of the CS3.
If you wish to have more information, please go to https://creative.adobe.com/plans
Thank you.
Arnaud. -
I have a silver Apple TV. I just purchased a new PC with Windows 7 on it. Now my apple tv won't communicate with the new PC. Is there any way to fix this or will it only work with systems up to Windows Vista?? Please help.
I seem to be stalking you tonight AC
Or vice versa ;-)
I'm actually quite peeved about all this iCloud stuff, shafting of MobileMe members with no clarity about long term availability of features many pay for above and beyond e-mail/contacts/calendars (my family pack renewed a couple of weeks ago, this is just like the .Mac transition debacle), US only rollouts of redownloading music purchases to iTunes (like the AppleTV global content apartheid we see), continual need to upgrade to latest hardware to run iOS 4/5, older pre Core 2 Duo machine unable to run Lion.......there's a pattern and I'm getting rather fed up with Apple dumping support for things.
Oh and while I'm at it how about the situation that those who've purchased using multiple Apple IDs cannot use the Cloud for more than one ID at a time, and changing disables the ability to change back for 90 days - I'm not one but there are many users who have more than one ID because they've changed e-mail addresses or have devices used by more than one family member.
With all the hoo-hah surrounding Sony getting hacked, I'm not honestly sure I want my stuff in the Cloud for Apple or anyone else to peruse.
AC -
So I just recently got a new computer. The only problem is that my iphone has been connected to my sisters computer for a year and i want my phone to be on my computer. I tried to back my iphone up to my computer and it deleted everything i had on my phone. I must not have done it right. Can someone explain how i can do it without it deleting everything on my phone?
Copy the ENTIRE iTunes folder and any pictures being synced from the old computer to the new computer.
If syncing contacts and calendars to the computer, copy them as well.
On the new computer, simply sync. iTunes may wipe the device but as everything is now on the new computer it is a no e issue. Simply setup syncing as desired.
Honestly though, I've moved my ENTIRE iTunes folder between my laptop and desktop multiple times and never had an issue syncing. -
All I need is advice on how to register a new computer for using old material and material that was only half downloaded.
iTunes Store: Authorize or deauthorize your Mac or PC - http://support.apple.com/kb/HT1420 - and another helpful post: https://discussions.apple.com/message/17828050
iTunes application window (not Finder or a browser) > menus at top > Store menu > drag down to Authorize This Computer. (In earlier versions of iTunes access this option from the Advanced menu). Step-by-step instructions - https://discussions.apple.com/message/16569470
Image of where this is in iTunes 11: https://discussions.apple.com/message/20585561 -
cant copy paste my Q so;... omg this is killing me LOL
Download and install it from http://helpx.adobe.com/photoshop-elements/kb/photoshop-elements-7-8-9-downloads.html then use your serial number to activate it.
If you don't use it anymore on your old computer, deactivate it there before installing on the new one. -
nun
CC desktop lists applications as "Up to Date" when not installed
http://helpx.adobe.com/creative-cloud/kb/aam-lists-removed-apps-date.html
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