I have a Os X Lion 10.7.4 software. i tried to update the software but it says,"None of the selected items could be installed,an unexpected error occurs."

it keeps telling me this whenever i try to click the "sofware update". it downloads,and thereafter turns into the grey screen but gives me ,"non of the selected updates could be installed."

Two things you can try.
- Sign out of the App Store (in the Store menu)
- Quit the App Store
- In Finder - Go>Go to folder... (or Apple-shift-G)
- Paste in the following "~/Library/Caches/ "
- It will take you to a folder. Delete com.apple.appstore
- Launch the App Store and test
Try resetting the App Store.
Reset Learned from Old Toad

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Hi have just purchased iphone 4s . my itunes on my mac is currently 10.4 . 10.5 is needed for the new iphone but when i download it and click on install the itunes about still says 10.4 . have tried to update through itunes but it says there is no softwar

hi have just purchased iphone 4s . my itunes on my mac is currently 10.4 . 10.5 is needed for the new iphone but when i download it and click on install the itunes about still says 10.4 . have tried to update through itunes but it says there is no software available for me . please help . mr frustrated

If your computer is running an OS X prior to Snow Leopard 10.6,
the answer (if it is an Intel-based Mac; not old PowerPC model)
would be to buy the retail Snow Leopard 10.6 DVD from Apple
for about $20, and install it. Then update that to 10.6.8 by using
the installed Snow Leopard online to get Combo Update v1.1 for
Snow Leopard 10.6.8. After that is installed & updated, run the
system's Software Update again, to see what else is available to
that system.
Later systems can then be looked into at Mac App Store, once
the computer is running Snow Leopard 10.6.8.
And if your computer is a Power PC (G4/G5, etc) and has no
Core2Duo kind of CPU -- See "About this Mac" in apple menu
to disclose the general info about your Mac. Also you can see
even more by clicking on "More Info" when looking in there...
If it isn't an Intel-based Mac, it can't run a system past 10.5.8.
Hopefully this helps.
Good luck & happy computing!

I have an MacBook Pro 10.6, using disk utility I tried to verify my disk, but it came up with the message, please use your start up disk, I tried this, starting the computer up and pressing C, but it ejected the disk, the same thing happened while I runni

I have an MacBook Pro 10.6, using disk utility I tried to verify my disk, but it came up with the message, please use your start up disk, I tried this, starting the computer up and pressing C, but it ejected the disk, the same thing happened while I running the computer. Is the hard drive damaged as laptop doesn't seem to recognize the start up disk ? If so, I presume I will have to put in a new one.
There haven't been any problems with the computer, apart from a sticky curser,I have run a permissions programme from disk utility, there were a lot of different ones, but it seem to be able to fix them.
Any comments or ideas ?
Thank you in anticipation.

First backup your users files off the machine to a external storage drive (not TimeMachine!)
Most commonly used backup methods
Next to startup from the disk, have it inserted, hold c or option/alt (wired or built in keyboard) and then boot the computer and or select the disk when it appears and click the arrow.
Disk Utility is under the Utilities menu on the second screen.
Step by Step to fix your Mac
If you used the wrong 10.6 disk, it will spit it out or have issues, use the one that came with that machine or if it's defective, call Apple for a new one.

I'm trying to update my iPad but it says I don't have enough available storage. But I have more than enough can anyone tell me what the problem is?

I'm trying to update my iPad but it says I don't have enough available storage. But I have more than enough can anyone tell me what the problem is?

Well, we can't as we don't know what you consider as "more than enough". The built is quite heavy (like it can be 800mb) then it needs to be extracted to be installed before everything unneeded gets deleted...

HT2905 Most all of my 1700 songs have been duplicated in iTunes. I have downloaded the instructions how to delete the duplicates but it says "sort by the date you added" and i have no column that says that. I am running windows xp.

Most all of my 1700 songs have been duplicated in iTunes. I have downloaded the instructions how to delete the duplicates but it says "sort by the date you added" and i have no column that says that. I am running windows xp.

Apple's official advice is here... HT2905 - How to find and remove duplicate items in your iTunes library. It is a manual process and the article fails to explain some of the potential pitfalls.
Use Shift > View > Show Exact Duplicate Items to display duplicates as this is normally a more useful selection. You need to manually select all but one of each group to remove. Sorting the list by Date Added may make it easier to select the appropriate tracks, however this works best when performed immediately after the dupes have been created. If you have multiple entries in iTunes connected to the same file on the hard drive then don't send to the recycle bin.
Use my DeDuper script if you're not sure, don't want to do it by hand, or want to preserve ratings, play counts and playlist membership. See this thread for background and please take note of the warning to backup your library before deduping.
(If you don't see the menu bar press ALT to show it temporarily or CTRL+B to keep it displayed)
tt2

Trying to update 14.2 but it says I have to close photoshop exe

Trying to update 14.2 but it says i have to close photoshopcc exe

Please verify in task manager if the process is still running. If yes then end it and then try to update again.
Regards,
Ashutosh

I have the IPhone4 and I have tried to update to IOS but it says there is something wrong with the phone?

I keep trying to update but a little box pops up and says it wont allow me. Also before i try to update it says to transfer my apps on to Itunes, how can i do that!? Please help.

Syncing your phone should transfer everything where it needs to go.
What exactly is the error message you get? You may need to restore the phone before updating.
First be sure you have synced and there is a backup. To be sure there is a backup, you can right-click on the iPhone in the left navigation under Devices and select "Backup"
Second, click "Restore" and follow the prompts
Third, select the most recent backup from which to restore the phone.
Fourth, sync the phone.
Fifth, try updating again.
Good luck!

HT201412 i have tried to update my apps but it says i don;t have enough money in my account which i find unusual concidering the apps are free what is the problem

i don;t understand why safari is not taking my updates one of them is free the other i purchased and yet i have tried to download free apps but it just goes to my account and says i don;t have enough money in account the thing is its a free app what has that to do with my account and i do have enough money so what is the problem i am over this

You can keep both, just enter the one you want to use on your phone by going to Settings>Store>Apple ID, tap the ID shown, sign out, sign back in with the other ID. Otherwise you'll have to keep using the ID tied to your credit card. You can contact iTunes store support here: http://www.apple.com/emea/support/itunes/contact.html to ask them what minimum balance is required to download free apps.

I sent my 17inch mac pro to apple to install a new hard drive and my mountain lion was not on it when i got it back, using the same apple id i tried to re download it but it says i have to pay

i sent my 17inch mac pro to apple to install a new hard drive and my mountain lion was not on it when i got it back, using the same apple id i tried to re download it but it says i have to pay

never mind i got it by going into my account and veiwing hidden items and there it was

HT5460 Do I have to buy the OS X Mountain Lion in order to update my software, or i can update my software without having to but that app in the app store in my mac?

Do I have to buy the OS X Mountain Lion in order to update my software, or i can update my software without having to but that app in the app store in my mac? Since the directions says: 1)Click on "About this mac" 2)Click on Software Updates 3)Download OS X Mountain Lion from the Mac App Store.
So Im scared that I update my software and then it says that I have to have to download the OS X Mountain Lion from the Mac App Store in order to finish my update.
Thankyou

You need to buy it.
(86213)

I am trying to update my macbook from osx10.6.8 to the free update but it says it can't update my computer even though it fits the standards. Any one have this problem?

I am trying to update my macbook osx 10.6.8 to the free update and it says it cant update it. Anyone else have this problem and if so have you found a solution?

The point in reference, regarding an offer of something 'free' could be any kind of upgrade to software, a newer version of browser, an adobe flash player, a supported version of OS X from the Mac App Store, etc. With an Apple ID one can access the online stores from OS X 10.6.8.
So, one has to be specific, and also detail the computer configuration and specifications so as to help confirm what kind(s) of upgrade may actually work with the hardware vintage of the computer. The Model number, build series year, is it an Early, Mid, or Late (year) model?
These factor in hardware differences and what kinds of OS X version or other software may or may not work in the computer. Also, an upgrade of RAM may be needed for some software upgrade or system upgrade, to work correctly. While your computer may be unable to upgrade to Mavericks 10.9.2.
If too old, it may do OK with Mountain Lion 10.8.5, or maybe Lion 10.7.5. Some users with an older Mac prefer 10.6.8 if it works well and they have applications that run on there; older applications may not run on Mavericks 10.9.2... Or maybe the Mac won't like it. Make a backup before upgrades.
•Mac OS X Support:
http://www.apple.com/support/osx/
•Apple - Support - OS X - Upgrade:
http://www.apple.com/support/osx/upgrade/
There's a lot of information available in Support pages.
Good luck & happy computing!

I have tried to download an app but it says that i need 10.8 or later on my macbook air i have checked for software update but none i am on 10.7.5

i have tried to download an app but it says that i need 10.8 or later on my macbook air i have checked for software update but none i am on 10.7.5 the app is pocket planes HELP PLZ
i would really apprechiate it
thank you very much
Josh Stainsby
[email protected]

http://www.apple.com/osx/specs If your Mac is supported, open App Store, make a backup and purchase Mountain Lion. See if your programs are compatible > http://www.roaringapps.com

I have a macbook pro, and am trying to update my software. I recently bought an iphone 5, and my software is to out of date to sync my phone with itunes. I currently am running 10.5.8 and I need to update to atleast 10.6.8. Just wondering if I need to pur

I have a macbook pro, and am trying to update my software. I recently bought an iphone 5, and my software is to out of date to sync my phone with itunes. I currently am running 10.5.8 and I need to update to atleast 10.6.8. Just wondering if I need to purchase it from apple or if there is an easy/free way to update it.

you need to purchase it: http://store.apple.com/us/product/MC573Z/A/mac-os-x-106-snow-leopard. It is only on a disk, not in download form.

Hello all .. i have a big problem in my ipad version 5.1.1 that is when i connect the ipad with my computer the i tunes give me this message ( itunes couldnt connect to this ipad .an unknown error occurred (0xE8000012).) how i can solve this problem pleas

hello all .. i have a big problem in my ipad version 5.1.1 that is when i connect the ipad with my computer the i tunes give me this message ( itunes couldnt connect to this ipad .an unknown error occurred (0xE8000012).) how i can solve this problem please
and this is an pic for the problem

There is some troubleshooting for 0xE8 error codes on this page : http://support.apple.com/kb/TS3221 - you could see if anything on that page fixes it

HT201317 Photos from my iphone and ipad are going into my photo stream on the devices but aren't going into the folder on my windows PC. They used to but they suddenly stopped. Has anyone else had this same problem?. I have checked all settings and they a

Photos from my iphone and ipad are going into my photo stream on the devices but aren't going into the folder on my windows PC. They used to but they suddenly stopped. Has anyone else had this same problem?. I have checked all settings and they appear OK

Hi AP_In_Surbiton,
I am really sorry that you have had so much trouble getting your Caller ID up and going. I'll be happy to help you out with this and get it working for you.
Could you drop me in an email please? Use the 'contact us' form in my forum profile under the 'about me' section. You can find it by clicking on my username.
Thx
Craig
BTCare Community Mod
If we have asked you to email us with your details, please make sure you are logged in to the forum, otherwise you will not be able to see our ‘Contact Us’ link within our profiles.
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I have a Os X Lion 10.7.4 software. i tried to update the software but it says,"None of the selected items could be installed,an unexpected error occurs."

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