I have a Pages file that I created on my iPad that I used iCloud to store. There are no backups anywhere of this file. The file is stuck on updating on iCloud and on the iPad the file is inaccessible. There is a black bar over it which greys the file out.
I have a Pages file that I used my iPad to create. iCloud backed this file up to its server. The problem is that my iPad somehow locked itself. I had to restore it, the file was lost on the iPad, and when I went back to iCloud to retrieve the file it said it was Updating. The file is showing on my iPad, but it is greyed out with a black bar across the bottom of it. I have been working on this file for months, and I am not about to lose it! Please can someone tell me how I can get my file to download at least to my iMac.
This file has worked perfectly in the past, and what I didn't realise when the iPad was locked down was that the Airplane Mode was on, to save battery. If that had been on it would have synced it again.
Can anyone help me? I'm supposed to be sending this file (completed) off to a company in three days.
Thanks
On the iPad tap Settings > iCloud
Toggle Documents & Data off then back on then restart your iPad.
Hold the On/Off Sleep/Wake button down until the red slider appears. Slide your finger across the slider to turn off iPhone. To turn iPhone back on, press and hold the On/Off Sleep/Wake button until the Apple logo appears.
On the iMac open System Preferences > iCloud
Deselect the box next to Documents & Data then reselect it then restart your iMac.
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