I have a paid "Adobe Export PDF, Annual" subscription, so why can't I convert a Word Document to PDF? It keeps asking me to do an upgrade.

Does the Adobe Export PDF Annual subscription not include converting Word docs to PDF?

Hi ethanw41133789,
Please message me your email id so that i can check your subscription details.
Regards,
Rahul

Similar Messages

  • I have subscribed to Adobe Export PDF for one year and paid the fee per my credit card.  I just received an sms to inform me of the amount of R230.61 was deducted today by Adobe Systems Software. I did not request to renew for another year.

    I have subscribed to Adobe Export PDF for one year and paid the fee per my credit card.  I just received an sms to inform me of the amount of R230.61 was deducted today by Adobe Systems Software.  If you have charged for another year, please cancel that service and refund me as I did not request renewal for another year.  I don't find this service very useful as documents converted to Word is not really usable when trying to do changes and amendments to the document. 
    Please confirm.
    Regards
    Esther Grove
    082-334-6786
    Email: [email protected]@

    Hi,
    I have cancelled your Export PDF subscription for the order no.AD001162465AP..
    Your refund no.is 66181102.
    You will get the refund in 7 business days.
    Regards,
    Florence

  • Hello, is there a way to redact a word or item from a pdf using adobe pro X the same way you can if you convert a word doc using pro X on a pc?

    hello, is there a way to redact a word or item from a pdf using adobe pro X the same way you can if you convert a word doc using pro X on a pc?

    If the document is not a scanned image or protected from editing then you should be able to edit it. I would have to guess you have a scan and when you converted to Word, you ran OCR (Optical Character Recognition) on it converting the scanned image to live text.
    This is the forum for the free Adobe Reader which can not edit or redact.

  • Once I convert pdf to WORD, why can't I edit the WORD document?

    Once i convert PDF to WORD, why can't i edit the WORD document?

    Hi sophtex,
    Kindly refer this FAQ:Can't edit converted Word or Excel file
    Please let me know for further assistance.
    Regards,
    Florence

  • In acrobat 9 why can it never create a word document from a pdf correctly?

    So I have acrobat 9 and because I have lots of issues with editing PDFs in it I occasionally need to convert the pdf into a word to help with the editing.  However it never even comes remotely close to converting it correctly. I mean it is not even close.  and the PDF are very simple, no graphs no pics just text. Very frustrating/.

    GIGO.
    If the PDF's "under the hood" build is good then good stuff is exported.
    If the PDF's "under the hood" build is garbage then garbage is exported.
    Using a PDF creation process that actually has full compliance with the ISO Standard for PDF (ISO 32000-1) is a prerequisite for "Good stuff In".
    Some (but not most) PDF producers do this. Adobe's "do it".
    As well if such a PDF is a well-formed Tagged PDF then export is pleasingly good.
    The design function of "Tagged" PDF is two-fold.
    (1) Support Accessible PDF
    (2) Support export of PDF page content.
    Such export can be achieved by Acrobat 8 Pro, Acrobat 3D, Acrobat 9 Pro, Acrobat 9 Pro Extended, Acrobat X Pro and Acrobat XI Pro.
    Have done it / do it with these.
    Not meaning to be unpleasant here but the problem is with the PDF you have and not Acrobat.
    Be well...

  • Why can´t I save a Word Document into a PDF File?

    I used to write a document in word and then save it as a PDF, now I can´t why? Please give me a clue
    Antonio Portilla

    Make sure you are using Acrobat and not the free Adobe Reader
    If Acrobat is installed, but Word does not include the PDF addons, then run a reinstall/repair of word

  • I would like to cancel my order, order no: AD001440537EU. Products ordered: Adobe Export PDF, Annual.

    I would like to cancel my order, order no: AD00144537EU. Products ordered: Adobe Export PDF, Annual. What do I have to do?
    Regards,
    Lányi Péter Pálné (Mrs)

    You are at the wrong forum; this is the Reader one. In any case, this may be helpful: Cancel your membership or subscription | Acrobat.com online services

  • I would like to cancel my annual subscription to Adobe Export PDF.

    My name is Paula Vivona and I would like to cancel my annual subscription to Adobe Export PDF.  It was very useful to me in my senior year of college.  I have graduated and no longer need the service.  Thank you so much.

    Hi pvivona,
    I have cancelled your subscription, and set the refund process in motion.
    Your refund no.is 66202407.
    Regards,
    Florence

  • I want to cancel my annual subscription of Adobe export pdf please

    i want to cancel my annual subscription of Adobe export pdf please

    Hi,
    I have cancelled your subscription for the order no.AD001518087EU.
    Your refund no.is 66178533.
    You will get the refund in 7 business days.
    Regards,
    Florence

  • Please cancel my annual subscription to Adobe Export PDF

    Please cancel my annual subscription to Adobe Export PDF, none of the links of your website allow me to do this.
    Thank you in advance.

    Hi Florence,
    Yes you can please cancel it.
    Thank you.
    Regards,
    Céline
    Le 27 oct. 2014 à 12:42, Adobe Forums <[email protected]> a écrit :
    You have been mentioned
    by florencejohn in Re: Please cancel my annual subscription to Adobe Export PDF in Adobe Community - View florencejohn's reference to you
    Hi celineb34,
    I checked your account,your Export PDF service renewal date was 24 Oct,2014.
    If you do not wish to continue then I can cancel it for you.
    Regards,
    Florence
    Participate in the conversation by replying to this email
    To stop receiving these messages whenever you are mentioned, go to your preferences and disable notifications for direct social actions.

  • Cancel my annual subscription to Adobe Export PDF

    Hi,
    I want to cancel my annual subcription to Adobe Export PDF, order number no
    AD009552847.
    I try to do it via your web but it's really not easy and cannot find answer
    to my request.
    I try to find a phone number to can talk to somebody.
    But cannot talk to anybody.
    Can you answer me back in 48 hours if not I will ask to my credit card
    company to refuse the payment.
    You suppose to refund the annual subcription at any time but it's so
    complicated so you think that we will let do it, but not me.
    Let me know ASAP. If not, I will sent news on any social network and it will
    be a very bad publicity for you.
    So I wait your reply very quickly.
    Regards,
    Gisele Desmarais

    Hi Florence,
    Yes you can please cancel it.
    Thank you.
    Regards,
    Céline
    Le 27 oct. 2014 à 12:42, Adobe Forums <[email protected]> a écrit :
    You have been mentioned
    by florencejohn in Re: Please cancel my annual subscription to Adobe Export PDF in Adobe Community - View florencejohn's reference to you
    Hi celineb34,
    I checked your account,your Export PDF service renewal date was 24 Oct,2014.
    If you do not wish to continue then I can cancel it for you.
    Regards,
    Florence
    Participate in the conversation by replying to this email
    To stop receiving these messages whenever you are mentioned, go to your preferences and disable notifications for direct social actions.

  • I just purchased Adobe Export PDF, but I still cannot convert my .pdf document to Ms. Word.  I have a PC

    Hello, someone please help me.  I don't know why on line tech support is unavailable.
    I just purchased Adobe Export PDF in an attempt to be able to export documents from .pdf to Ms. Word.  I have a PC.  When I open the document in .pdf my name appears in the top right hand corner.  When I click on it and select export to Ms. Word, I get nothing.  Can someone instruct me on how to do this?

    Hi dorisw,
    Are you trying to export your files via Reader or the ExportPDF web interface at https://cloud.acrobat.com?
    If you're using the web interface, please clear the browser cache, and then log back in to the URL I supplied above. Then, you can follow the steps in this document to convert your files: Getting Started with ExportPDF | Adobe Community
    Let us know how it goes!
    Best,
    Sara

  • I have adobe export PDF since a few months but since yesterday I can't export my PDF documents to word ! can you tell me how to do it again?

    I have adobe export PDF since a few months but since yesterday I can't export my PDF documents to word ! can you tell me how to do it again?

    Hi ceop,
    It seems earlier you were able to use it.
    It is not clear why you are facing this issue now.
    You can try it with another pdf file,It might be possible that there is some issue with your pdf file.
    Regards,
    Florence

  • I purchased the Adobe Export pdf 10 hours ago and have not received the e-mail to confirm my address and password, then I can't use it!

    I purchased the Adobe Export pdf 10 hours ago and have not received the e-mail to confirm my address and password, then I can't use it!
    The e-mail address is correct and I've consulted the inbox and the  trashbox without result. And I don't know how to contact the seller Adobe...

    Hi Jose,
    After checking your account, I see that you purchased an ExportPDF subscription back in June (under the same email address that you use here in the forums). There are no other subscriptions under that email address.
    But, you should be able to log in to https://cloud.acrobat.com using this email address and your password. If not, please let us know.
    Best,
    Sara

  • Paid for export PDF, worked for a while, but now tells me i only have free service so won't convert document

    Paid for export PDF, worked for a while, but now tells me i only have free service so won't convert document

    Hi dmkelec,
    I did not find your account under the given email id.
    Can you provide me the email id associated with your subscription that would be helpful.
    Regards,
    Florence

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