I have a photography month to month membership, but I'd like to switch to the educator membership, how can I do so? I didn't use my school email address to start this membership.

I didn't register using my school email address. I would like to switch to the educator complete plan, Is this possible?

Hi Susan,
It would be a two-step process.
First you have to cancel your current subscription.
Next sign-up for Creative Cloud Student and Educators subscription. In this case you can register your .edu email as your new Adobe ID.
The link @NedMurphy added, has a good step-by-step in it for cancelling your current month-by-month subscription.
Once that is done, you can go ahead and apply for the Student / Educator subscription. If you want to check the eligibility requirements follow the following link: Student software discounts, student eligibility | Adobe
Cari

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