I have a photography plan but not sure it includes Lightroom. I tried to download it yesterday got the icon but it would not open up. I do have Lightroom 5.7 prior to my Photo Plan

I tried to download Lightroom CC yesterday and got the icon but when I tried to open it up nothing happened. Does that mean that I do not have Lightroom covered in my Photo Plan?

If your iPad is running iOS 5 or higher, iCloud would be listed in Settings. If you are signed into an iCloud account your iCloud ID would be listed in Settings>iCloud.

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HT1420 Just tried to download and install latest Itunes update and it would not load correctly. Keep getting a warning that file MSVCR80.dll is missing. I have reinstalled Itunes but did not correct. I have a PC with Windows XP. Itunes ran great prior to

Just tried to download and install latest ITunes update and it would not finish update. I aborted the update and then my ITunes will not open. I keep getting and error stating that file MSVCR80.dll not found. I reinstalled my original ITune file but this did not clear this error. Any ideas.

Click here and follow the instructions. You may need to completely remove and reinstall iTunes and all related components, or run the process multiple times; this won't normally affect its library, but that should be backed up anyway.
(99732)

I am running an Apple imac G-5 with OS 10.5.8. I am getting the message that my version of Safari is no longer working. I downloaded a newer version of Safari and I got the message that it would not work with my OS 10.5.8. Does any one have a suggest

I am running an Apple imac G-5 with OS 10.5.8. Processor: 2 GHz. Memory: 2 GB DDR SDRAM. I am getting the message that my version of Safari is no longer working. I downloaded a newer version of Safari and I got the message that it would not work with my OS 10.5.8. Does any one have a suggest

Your post somehow found its way to a little-viewed forum for an obsolete Apple productivity program. I have asked the Hosts to move you to a more active and appropriate forum for your product.

I live in Spain, but am an English speaker. I tried to download some apps from the English shop, but am told I cannot do that. Now I do not know how to switch back to the Spanish store ? I can not even update my existing Apps. I went to Settings' but cann

I tried to download some Apps from the English shop but am apparently not allowed to do that. I am prompted to switch back to the Spanish shop.
Unfortunately I do not remember how to do that. I cannot even update my existing Apps. I cannot find anything in Settings to get back to the
Spanish store. help!!!
Bambi

Settings > Stores (or iTunes and App Store) > Apple ID > View Apple ID > enter password > Country/Region

I have tried to download bust a marble. the icon shows up but the game won't run.

I have downloaded "bust a marble" from the apple apps; the icon shows up but the game will not load or play.

You should try restarting your iPod by holding the lock button until a "slide to power off" bar appears at the top, slide then trun it back on by holding the lock button until the apple logo appears. If this doesn't work then try to download it on iTunes and then sync it to your iPod.
Hope this helps
=p

I tried to download games and now the icons are stuck in waiting. I have an Ipad 2.

On my ipad2 I tried to download games from app store. The apps are stuck in waiting mode and not installing. I have downloaded other apps after this happened and the newer apps are working fine.

check your itunes download queue. I had 18 items stuck and it did not try to download anything before I cleared that. I had the same problem with apps stuck in waiting and had tried reboot and deleting the app and retry but what finally solved the issue was clearing the iTunes download queue.
Good luck everyone.

I am trying to download streaming video off the internet and I am not sure of what I am doing. Can someone Help?

I get the video going and it looks like it automatically says it is downloading two files. After clicking around a few times on some things I may have as many as five copies running at once. I am just trying to save the video to a file so that I can burn it to a DVD later.

most likely the video you are trying to watch is using flash and flash is not supported on the ipad.
the browser will make no difference. best thing is to write to the site ctv.ca suggesting they offer a html5 version of their site for the millions of ipad users around the world.

How can I put logic 9 onto my new ssd, will it not allow me as i ONLY get three download of it (using the logic studio from disc, not from the app store)

I am upgrading my curent hdd for ssd so my computer will in theory be brand new...how can i get my logic 9 back? will it let me re install it as it will thin its a new computer!? Help please!

Hi,
So, working on the basis you have a Mac Pro, and you've installed your SSD. Clone your main drive (Startup Disk).
Once you've done that, go to
System Preferences>Startup Disk and select the SSD.
You now have a faster boot up and quicker system and also an internal back up, so if it didn't work you just go back to using the original Startup disk.
All the best,
Joe

I am trying to download an app for my iphone but it does not load the store

Hi
I am trying to download an app from the store, but when i go to do a search for it, the phone just stops searching. Please help

Hi Robertfrom Denver.
Did you try the solution given, and if yes, did it work?
I have done several "attempted downloads, and see the full file download, typically taking 30 minutes to complete, and then something goes wrong.
I am happy to suspend AV and FW software, but would like to know if it is a good fix or not first?
HelenfromBroughton Astley

I have $10.60 in my ITunes account. Wanted to buy a book fo $9.99 but it says I don't have enough. Not sure why this is happening...is there tax on the books?

I have $10.60 in my ITunes account. I tried to download a bok for $9.99 but keep getting the message that I have insufficient funds for purchase and am redirected to the billing page. Not sure why this is happening....is there tax on the books?

Yes, there is applicable tax charged on all purchases.

HT4847 I'm new to iPhone and iCloud... I have lots of pics on my iPhone but only some appear on my iPad, they're in Camera Roll on the phone but random ones only have come into Photos on the iPad - can anyone help? Thanks!

I'm new to iPhone and iCloud... I have lots of pics on my iPhone but only some appear on my iPad, they're in Camera Roll on the phone but random ones only have come into Photos on the iPad - can anyone help? Thanks!

Welcome to the Apple Community.
Photostream when enabled will only add photos from the camera roll that were taken post photostream activation. (Photostream does not currently share video)
Photostream only syncs photos over Wi-Fi, make sure you are connected to Wi-Fi to begin with.
Photostream only syncs when the camera app is closed, ensure it is closed.
Photostream only syncs when the battery is above 20%, try recharging the device
Try disabling photo stream on your device (settings > iCloud), restarting your device and then re-enabling photo stream.

Have made a rebbot from Time Machine, and now I lack a lot of pictures. Can see icons, but not enlarge them. Especially pictures where 2009 is included in the date is missing? When I set up my desktop, I can find some of the pictures. Where do They hide,

Missing Pictures.
Have made a rebbot from Time Machine, and now I lack a lot of pictures. Can see icons, but not enlarge them. Especially pictures where 2009 is included in the date is missing?
When I set up my desktop, I can find some of the pictures. Where do They hide, and what shall I do.
Have made back up, but unfortunately a little too late. What to do?
MacBook Pro 15 "late 2008, Processor 2.53 Ghz Intel Core 2 Duo, Graphics NVIDIA GeForce 9400M 256 MB, Software Mac OS X 10.7.4 Lion (11E53).

1. You did not get an error message telling you that your iPhoto library was getting full. You got a message telling you that your HD was getting full, right?
OS X needs about 10 gigs of hard drive space for normal OS operations - things like virtual memory, temporary files and so on.
Without this space your Mac will slow down as the OS hunts for space on the disk, files will be fragmented, also slowing things down, apps will crash and the risk of data corruption - that is damage to your files, photos, music - increases exponentially.
Your first priority is to make more space on that HD. Nothing else can be done until you do.
Purchase an external HD and move your Photos and Music to it. Both iPhoto and iTunes can run perfectly well with the Library on an external disk.
Your Library has been damaged from being run on an overfull disk.
How much free space on it now?

HT204266 I downloaded AirPlayIt yesterday from the app store. It was on my iPad yesterday. Today, however, the app icon does not appear on my home screen. When I go into apps it is there but it doesn't have an "Open" choice. There is only a cloud with

I downloaded AirPlayIt yesterday from the app store. It was on my iPad yesterday. Today, however, the app icon does not appear on my home screen. When I go into apps it is there but it doesn't have an "Open" choice. There is only a cloud with an arrow pointing down. When I click on the app it pops up but there is no open button. How can I remove it? Tapping it won't work as it isn't on my home screen.

You'll have to contact the developer about this. Apple doesn't make this app;

I have another computer that a virus may have taken over and I cannot log into it anymore. I just downloaded Itunes on a new computer but most of my songs are not on there. Is there a way to still access or find those songs? Remotely or another way? I

I have another computer that a virus may have taken over and I cannot log into it anymore. I just downloaded Itunes on a new computer but most of my songs are not on there. Is there a way to still access or find those songs? Remotely or another way? Or do I need to take it to a tech to get my files off of my hard drive?

Edit > Preferences > Store check Music under Automatic Downloads.
Open the iTunes Store from left hand column, then select Purchasedfrom the column on the right, click the Not In My Library button and select the tunes you want to download again.
That said, you seem to be under a misapprehension as to how iTunes works, or at least how it has worked in the past. It has, until recently, been up to you take care of your purchases once they have been downloaded. You had a one-time download which you were reminded to back up. With the recent change to this policy you can at least download your store purchases again, but having a personal backup of your iTunes store purchases, stuff purchased elsewhere and files ripped from your CDs will still be preferable to gathering all the stuff together again in the event of a disaster.
For a backup strategy see this User Tip.
tt2

Firefox plays video, but no sound. when I type about:plugins in location bar, it shows the firefox default plugin is not enabled. When I look at my plugins, it says it is enabled. I have uninstalled 3.6 and re-installed with the same result.

firefox plays video, but no sound. when I type about:plugins in location bar, it shows the firefox default plugin is not enabled. When I look at my plugins, it says it is enabled. I have uninstalled 3.6 and re-installed with the same result. Why do I have no sound. Computer plays I-tunes and all other sounds, just no web browser sounds.

Glad you seem to have sorted things out.
The warning about the warranty is light hearted, I think at one stage it warned "here be dragons" but also intended to make us think as it warns that making changes may produce problems.

I have a photography plan but not sure it includes Lightroom. I tried to download it yesterday got the icon but it would not open up. I do have Lightroom 5.7 prior to my Photo Plan

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