I have a Photoshop CC subscription but I cannot see it in "My products and services"
I have a Photoshop CC subscription but I cannot see it in "My products and services".
I tried to follow http://helpx.adobe.com/x-productkb/global/find-serial-number.html , but that DOES NOT HELP.
Thanks.
Hi ytwong,
I am Email ing you an link which you have already recieved in mail when your was placed & approved. By using that link you got in the mail or that I will Email you, you will be guided appropriately.
You have an active subscription.
Kind Regards,
Rajshree
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I have dowloaded Photoshop + Lightroom (subscription) but no serial number have been provided for Photoshop CC so I cannot access the product. Please help
Thank you Steve. Will do it straight away.
We can can continue talking this evening, no prob.
Rgds
Marco
Il giorno 16/mag/2014, alle ore 19:12, SG... <[email protected]> ha scritto:
I have dowloaded Photoshop + Lightroom (subscription) but no serial number have been provided for Photoshop CC so I cannot access the product. Please help
created by SG... in Photoshop General Discussion - View the full discussion
Hi,
When did you make the purchase? Can you try signing out of the CC desktop app, and then signing back in?
I'll see if I can get direct support sent your way as well. How much longer are you available for this evening? We can communicate directly as well if you prefer.
regards,
steve
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I have paid for my subscription but it is asking me to pay again and won't let me do anything?
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We have a separate forum for ExportPDF - please post your question there -- http://forums.adobe.com/community/exportpdf
Or contact Customer Support for ExportPDF - http://helpx.adobe.com/contact.html?product=export-pdf
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I have all set in iCloud, but I cannot see calendars or contacts on iCloud. What should I do?
Hello JãoJão,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
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Mario -
I have the latest photoshop cc 2014, but i dont see perspective warp in it, does anyone have an idea why
As you can see, its in Dutch, please comment
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I just purchased Adobe Photoshop Elements 13 but my PC is not recognizing my CDRom and I cannot download the program. I tried copying the files on the program disc to my hard drive but get a message the installer will not work. I have the redemption code and serial numbers. Can I download the program online somewhere? If I download a trial version for instance will it allow me to enter my serial number and use it for the full program?
Downloads available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4 | CS3
Acrobat: XI, X | 9,8 | 9 standard
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Contribute: CS5 | CS4, CS3
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hello
I have install photoshop CS4 ( 11)
but when I try to install last updates it show me am message ( Adobe Photoshop CS4 not installed ) ?!
but its installed and I use it ><
see AttachmentPlease do not use the post title to post the entire question (no offense, it just makes the forum look ugly). As for your question - you really did install it? I mean with serial and install disc? If so, the update would work, because it would find the proper install info. That not being the case, there are a few things that may be wrong:
- due to you language settings, the installer cannot find the folder because it has a different name (though on Vista, that shouldn't be an issue)
- at some point, you used the CS4 Clean Utility/ Script to remove install info
- you are using a pirated copy that you may have bought on eBay or elsewhere that has a modified installer to circumvent licensing
- you are using an unlicensed version a "friend" gave you and that never was installed, but merely copied to the harddrive
That pretty much covers the immediate options, now it's up to you to tell us, which one may apply. Assuming, we are talking about perfectly legit software, re-installing it from the original media should take care of the problem. For illegal software, you should understand, that you are utterly on your own and nobody will help you, much less on the forums of the company producing the software.
Mylenium -
I have Photoshop 12, installed online. My computer crashed and was repaired, but Photoshop was not restored. I see it in my products, along with the serial number/activation key, but no download is available. How do I re-download my product?
Unfortunately, only Adobe customer service can assist you with your issue. These are user forums; you are not addressing Adobe here.
Click on the link below, and after that click on "Still need Help? Contact us."
Then on the next page, click Chat.
There is also a phone option. 1 (800) 833-6687
http://helpx.adobe.com/contact.html?step=PHXS_downloading-installing-setting-up_licensing- activation -
I updated photoshop cc but I cannot see the updates when I launch photoshop? I have restarted the computer and that still doesn't help.
Installing the "Update" installs a totally new version. The old version of Photoshop CC is still installed. It is likely you are running the old version.
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I have bought creative cloud subscription but it will not download app onto y desktop
i have bought creative cloud subscription but it will not download app onto my desktop.
Can anyone help me?We cannot know. Even calling your post would be an exaggeration/ understatement, depending on how you want to see it. We need hard technical facts - operating system, computer specs, what is the exact error/ problem and so on.
Mylenium -
I am trying to get Photoshop CC subscription but the system rejects my request due to my country (Panama), what should I do to get the membership?
generally you need 1.90gb
what you can do is back up your phone to your computer before doing the update, just as a precaution. -
I have purchased photoshop cs6 upgrade, but no link for download is provided by adobe
i have purchased photoshop cs6 upgrade, but no link for download is provided by adobe
the lady of adobe told me to download photoshop cs6 extention and then activate it, but i failed to activate, cause i haven;t bought extention, i bought upgrade version
it is an urgent, i need to use my product
please offer me the link to download my purchased product
my e-mail is [removed]You can download photoshop cs6 and other cs6 software from : http://prodesigntools.com/adobe-cs6-direct-download-links.html
Please follow the Very Important Instruction given on the page before clicking the link to download.
After downloding the software use Serial number / Adobe ID to activate the software. -
I already have a acrobat pro subscription but instead of giving my the download button it gives me the subscribe now button
Hi paulp,
I've checked your account. It looks as though you purchased Acrobat outright (versus getting a subscription). Is that not what you thought you purchased?
That order is currently processing, but once it goes through, you should get a confirmation email from Adobe with instructions for downloading your software. If you're logged on to http://cloud.acrobat.com/acrobat, then that page would be prompting you to subscribe (since you don't have a subscription).
Best,
Sara
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