I have a Photoshop CC subscription but I cannot see it in "My products and services"

I have a Photoshop CC subscription but I cannot see it in "My products and services".
I tried to follow http://helpx.adobe.com/x-productkb/global/find-serial-number.html , but that DOES NOT HELP.
Thanks.

Hi ytwong,
I am Email ing you an link which you have already recieved in mail when your was placed & approved. By using that link you got in the mail or that I will Email you, you will be guided appropriately.
You have an active subscription.
Kind Regards,
Rajshree

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    Il giorno 16/mag/2014, alle ore 19:12, SG... <[email protected]> ha scritto:
    I have dowloaded Photoshop + Lightroom (subscription) but no serial number have been provided for Photoshop CC so I cannot access the product. Please help
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