I have a photosmart c309 premium fax series. my problem is that it wont print any color.
I have replaced the printhead with a new one. replaced all cartridges with new hp cartridges still no luck. this is really getting terrible since I have spent so much money on this. I have had it just over a year, and of course the warranty is done on it.
citytocity,
You may want to try a hard reset if you haven't already.
Here are the steps below provided by bassergitz on this post.
Hard Reset – While printer is powered ON, pull
the power cord from the printer then from the
wall. After 30 seconds reconnect power to wall
and printer. This will trigger a ‘dirty power up’
and restore the printer to a known good
condition (if it is possible). No user settings are
lost with a ‘hard reset’.
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I'm a printer tech with HP.
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If I helped you at all it would be great if you clicked the blue kudos star!
If I solved your post please mark it as solved to help others.
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