I have a Photosmart C6180 the printer driver keeps deleting from my computer which has Vista

The driver keeps deleting from time to time I have Vista business installed, also the driver goes offline on its own can anyone help?

Hi,
The driver will most likely go offline or disappear due to connectivity problems.
I assume it is connected through the network, please clarify other wise.
Try installing the patch below which meant to improve the connectivity and check for any progress:
http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=mp-69585-1&cc=us&dlc=en&lc=en&...
If there is no improvement, try checking your network condition by using the HP Home Network Diagnostics Utility below:
http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=mp-96434-1&cc=us&dlc=en&lc=en&...
Please let me know of any change,
Shlomi
Say thanks by clicking the Kudos thumb up in the post.
If my post resolve your problem please mark it as an Accepted Solution

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