I have a picture on my iPad that I don't know where it came from and I don't know how it got there. How can I find out.

I have a picture on my iPad that I don't know where it came from don't know who it is and don't know how it got there. How do I find out how it got there?

Where are you seeing this picture?
Its really tough for another user to tell you where the picture came from ...email attachment? ...screen shot?....saved from the Internet?
It had to be something that you or someone else did on your iPad for this picture to appear - some user action had to be involved.

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I have a photo album called "My photos" and i dont know where it came from and i dont know how to delete it

I have a photo album called "My Photos" and i dont know where it came from and i dont know how to delete it.

Did you synch it from your computer?

Four straight lines have appeared on my screen, top to bottom. Any idea where the came from, and can they be removed? These all come within the past few days.

Four straight lines have appeared on my screen, top to bottom. Any idea where the came from, and can they be removed? These all come within the past few days.

It's most likely the Display going out on a few lines, but can be Graphic card related, which model & display?

I have home videos on my ipad that are no longer on my windows 7 pc and i need them back on my computer so that I can email them out (can't share from that program on ipad), how do i get them back on my pc?

I have home videos on my ipad that are no longer on my windows 7 pc and i need them back on my computer so that I can email them out (can't share from that program on ipad), how do i get them back on my pc?

Hey JennaPickle,
If you want to get your personal vidoes off your iPad and onto your computer, follow the steps in this document:
iOS: Importing personal photos and videos from iOS devices to your computer
http://support.apple.com/kb/HT4083
Take care,
Delgadoh

I have a symbol that has appeared on my iphone 4s top right just left off the bluetooth sign, it's an arrow on a circle with a padlock in the middle any idea where it came from and what it is

i have a symbol that has appeared on my iphone 4s top right just left off the bluetooth sign, it's an arrow on a circle with a padlock in the middle any idea where it came from and what it is

That's the portrait orientation lock (keeps the screen from rotating to landscape mode). To turn it off, double-tap the home button, swipe the list at the bottom to the right, then tap the left-most icon (to the left of the music controls).

I have an icon thats appeared in finder ..i don't know where its come from and what its for. It doesn't respond in any way when I click it.How do I get rid of it?

I have an icon thats appeared in finder ..i don't know where its come from and what its for. It doesn't respond in any way when I click it.How do I get rid of it?

I can't select it .. I click on it and nothing happens. The only thing I seem to be able to do is a two fingered click which brings up a context menu for the side bar preferences..but unfortunately this icon does not appear in the list.

I have a virus on my iPad that sends out bogus emails to everyone in my contact list. I don't know where it came from (email, apps not from iTunes, etc) but it sits somewhere on my iPad. Does anyone know of a scanning app that will find and eliminate it?

I have a virus on my iPad that sends out bogus emails (no subj and an URL that goes nowhere) to everyone in my contact list. I don't know how it got on my machine (email, non-iTunes apps, etc.) Does any one know of a scanning app that can find this virus and eliminate it? I have an iPad version 3 (WIFI) with 6.0.2 IOS. This scanner should be capable of running on my iPhone as well -- just in case it made it to to my other IOS machine. Thanks for your help! Steve

The chances that it's a virus on your iPad or iPhone is very slim. Who is your mail provider? it's far more likely that your address has been spoofed and it's your mail service that has been compromised not your iDevice. I know my Yahoo mail was hacked and people in my address book received spam mails that I didn't send.
have you changed the address on your e-mail account?

I have a new plugin showing up: z 4.6.7.5 Does anyone know exactly where it came from and what it is used for?

I disabled plugin "z 4.6.7.5" because I have no idea where it came from. I have noticed no ill effects, so far.

I don't know how it got there, but dwarvenhut is correct—it's an extension that doesn't seem to do anything, and it uses a non-existent component (components/f8bd48d8.dll in my case).
To delete it from the extensions list, delete the folder in the Program Files\Mozilla Firefox\extensions directory; mine was called "{39fdc2ab-b323-a8a8-a497-763ced813cae}".

I downloaded itunes on my new laptop and in my library was a bunch of music. Some of the things listed are things that I have bought in the past, but none of it is clickable or playable. I dont know where they came from, or how to make them playable.

I used to have itunes on other computers, but had to download it on my laptop. I havent had itunes in years. When i finished downloaded it, in my library is a bunch of music...but they are gray and i cannot click on anything. I dont know how to fix this.

Media is only where the user puts it.
Installing iTunes does not and has never caused media to magically appear on the computer.
Copy the ENTIRE iTunes folder from the old computer (or backup of the old computer) to the new computer.

A popup that wants to scan and I don't know where it came from

Every day when I come back to my desktop when I had the computer on "sleep" it has this pop up about how I should scan my computer for viruses. " Pro optimizer" or something like that wants to do the scan. Should I scan with an unknown scan pop up? I use "avast" for security.

You have a fake anti-virus virus (impersonates an anti-virus program to try to scam you out of credit card information, steal personal data, etc.)
You should either take your computer to reputable local shop (no big box stores), or try to remove the virus on your own. [[Troubleshoot Firefox issues caused by malware]] is a good place to start.

I have a new iMac OSX Mavericks. My user name for Apple apps is wrong but I can't change it. I don't know where it came from.

How can I change the Apple ID that seems to have come with my new computer??? It will not go away even though I have gone to accounts and checked out what is there. It is right in the Accounts but what can I do to change it on my computer? I can not download any upgrades. Thank you.

Going to my account did not work because it's the right information. When I have trouble is when I'm trying to sign in for upgrades. There are some letters in the "sign in" box that will not go away...and I can not put the right sign in in that space. Which means that I can not upgrade Pages or any of the rest of the apps that came (free) with this new computer.

How can i find out EAN number of my ipad

Dear Apple experts
I have a quite old ipad and would like to sell it. Is there any way to find out the EAN number so that I can get all specifications of this IPAD?
Thanks

Here's a list of all iPad specs.
http://www.everymac.com/systems/apple/ipad/index-ipad-specs.html
 Cheers, Tom

I have very thin, colored lines running vertical on my desktop monitor screen. I don't know where they come from or how to get rid of them. I started with one and now have three. Can anyone give me some insight about what to do in getting rid of them?

I have very thin, colored lines that have shown up on my IMac monitor screen. I don't know where they came from or how to get rid of them. I'm concerned now because I started with one and now have three. Does any know why this occurs or how to get rid of them?

I got an address from Applecare, although I can't place my hand on it right now. I didn't bother persuing the letter route myself as I didn't expect much. I know that the location was Cork, Ireland though as that where the UK Applecare is based as far as I'm aware. The best thing to do is to call Applecare (if it's free) and discuss the issue. State that you are not happy wit the fact that you will have to pay to have the problem resolved especiiay if it is an ongoing problem that has not been resolved. I ended up speaking to a senior manager of the Applecare team who then proceeded to tell me about mailing in my grievence to customer services division or something like that.
If I can find the address I may post it if I'm allowed.
In the case of age, Schools usually have a 5-year life-cycle as they tend to be used differently than consumer machines, i.e. being used constantly on a daily basis for at least 12 hours with no break. you would expect issues to appear after a few years, but I expect problems that arise through defects to be resolved and stay resolved. As I mentioned we had machines for around 2 years before the lines appeared and sent them to be repaired. I'm happy with that. What I am unhappy about is the fact that the problem has reappeared exactly in the same way and now I'm left with around 7 machines that I either pay loads to repair or, the more likely replace the machines with newer ones since the age is now big enough to warrant the replacement.
Sorry for the lengthy moan, but these are the reasons I purchased Apple ahrdware in the first place to avoid the "not our problem" stance some PC vendors usually take, similar to the Dell monitors thread mentioned in here somewhere.

I just updated my pages and now it won't load. This is on my iPad. The first version which has the latest version it can have 5.1 or something like that. I am trying to open a document and am worried that if I uninstall and reinstall I will lose all my do

I just updated my pages and now it won't load. This is on my iPad. The first version which has the latest version it can have 5.1 or something like that. I am trying to open a document and am worried that if I uninstall and reinstall I will lose all my documents

I just uninstalled it and am waiting for it to reinstall. I sincerely hope that I have not lost everything that I worked on so hard. Now that mobile me is gone, I have not been able to go between devices to transfer things. I was merely trying to take a document I had worked on and open it in pages, but it said my version was too old. When I updated, it wouldn't load. Now I cannot do anything. I hope that the reinstall fixes it without losing everything. Please advise!!! Yes, I am in panic mode.

Photos on iPad and iPhone as Events that i have already deleted in iPhoto and can't find out how to delete?!

Photos on iPad and iPhone as Events that i have already deleted in iPhoto and can't find out how to delete?!

I had an album on my iPad that didn't have a delete option. I was able to finally remove everything by connecting the iPad to iTunes and going to the Photos tab. Select sync photos. It will ask you if you want to replace all photo on iPad with sync photos. Apply the setting and then un-sync photo again. It will then remove all photos on iPad starting with a clean slate.
Be sure to backup all your photos before doing this. Hope that helps.

I have a picture on my iPad that I don't know where it came from and I don't know how it got there. How can I find out.

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