I have a printer failure that I cannot get past
Error reads like this: These solutions have been repeated several times over the last few hours....I am ready to throw this through the window. I have had nothing but problems with MY PRINTER< you know the one I purchased with cash and I do not want someone telling me where I HAVE TO PURCHASE MY INK, AND IF I DO NOT PURCHASE A CERTAIN KIND FROM A CERTAIN PLACE FOR AN OUTRAGEOUS PRICE, THEN I GET THESE MESSAGES THAT WILL NOT GO AWAY. THIS HAS HAPPENED OVER 25 TIMES IN THE PAST YEAR. I AM SO DONE WITH THIS STUFF. SO DONE WITH IT. Printer FailureThere is a problem with the printer or ink system. Turn printer off, then on again. If problem persists, contact HP. (This did not work) Solution 1-Reset the product. Turn off the product, then unplug the power cord. Plug the power cord back in and then press the ON button to turn the product on. (This did not work) Solution 2-Contact HP Support. Write down the error code provided in the message (there is none), and then contact HP Support. Go to www.hp.com/support This is the second time I have had this happen in the last 10 days. I uninstalled and reinstalled the printer 10 days ago and it was working fine. The for no reason tried to use it about midnight last night and have been working every since then trying to just be able to print a simple 2 page document.I purchased this printer with cash. I DO NOT buy your ink because it is too expensive and you should not be able to make this printer NOT work because I get my ink someplace else. It is MY PRINTER and if I want to put food color in it and use that for ink, it is mine and I should be able to do that. (of course I am not stupid enough to do such a thing, but that is not the point). I have had this same nightmare over and over and over again every since making the purchase a little over 2 years ago or so.So, this error is on 3 different screens and I press DONE and it takes me back to first screen and starts over again. The software says it is installed and ready. The whole thing from my laptop back to the printer looks solid, as if it will work like a dream (which is what I am doing). I have had no sleep, I am disabled, caring for a disabled dog to boot.Hey, I need this error message off this thing so I can print this document and get it ready to mail before the mailman run this morning.I am not a seasoned printer/computer guru. I know very little about any of it. I struggle with this one item over and over and over again. I am tired of this whole thing and ready to get my hammers out and take care of it. Need help now. Thanks. I have already taken a chill pill, so you can imagine how excitable I woudl be otherwise.
New system has 90 days of Apple phone support, which you may want to use. Phone numbers are here.
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