I have a problelm- I am planning on buying a new iMac in March. I would like to everything in my old iMac. The problem is that I believe I have malware in my old iMac. Is there a way to transfer the material to the new iMac without the malware?

How can I transfer material from my old imac to a new imac without ransferring malware or viruses?

Download and run Etrecheck.  Copy and paste the results into your reply. It's a diagnostic tool that was developed by one of the most respected users here in the ASC to help identify the more obvious culprits.

Similar Messages

  • Is there a way to transfer photos from a ipad to storage without a computer

    I will be travelling oversea's and will use my ipad mini (with 30gb free space) to store photos from the SD memory cards from my camera. The ipad will be used to edit the photo's whilst travelling.  As I will be shooting in RAW the photos will take up a considerable amount of memory (800 photos per 64gb)  Is there a way to transfer the photos to the ipad to edit and then save all the photo's to an external portable hard drive or cloud to free up the space on the ipad mini for more photos to be transferred for editing.

    How to move content between devices
    http://youtu.be/Uyt2IaQruY0
    http://www.sandisk.com/products/wireless/flash-drive/

  • Is there a way to transfer app store updates to another account without losing saved data?

    I am using xcode at my company and unfortunately it was installed using a personal account (this person no longer works here). I need to update xcode but I can't lose all the connected devices and archives stored. Is there a way to update xcode using a new company account? I've searched online and all I could find was to fully uninstall it and reinstall it but that would imply losing all the data, I'm looking for a way to keep the data. Any help is greatly appreciated

    http://www.apple.com/support/mac/app-store/contact/

  • Imac intel I have a problemI have a problelm- I am planning on buying a new iMac in March. I would like to everything in my old iMac. The problem is that I believe I have malware in my old iMac. Is there a way to transfer the material to the new iMac

    Problem description:
    Slow processing, spinning beachball appears often
    EtreCheck version: 2.1.6 (109)
    Report generated January 19, 2015 at 6:15:38 PM PST
    Download EtreCheck from http://etresoft.com/etrecheck
    Click the [Support] links for help with non-Apple products.
    Click the [Details] links for more information about that line.
    Click the [Adware] links for help removing adware.
    Hardware Information: ℹ️
        iMac (24-inch Mid 2007) (Verified)
        iMac - model: iMac7,1
        1 2.4 GHz Intel Core 2 Duo CPU: 2-core
        4 GB RAM Upgradeable
            BANK 0/DIMM0
                2 GB DDR2 SDRAM 667 MHz ok
            BANK 1/DIMM1
                2 GB DDR2 SDRAM 667 MHz ok
        Bluetooth: Old - Handoff/Airdrop2 not supported
        Wireless:  en1: 802.11 a/b/g/n
    Video Information: ℹ️
        ATI,RadeonHD2600 - VRAM: 256 MB
            iMac 1024 x 640
    System Software: ℹ️
        OS X 10.10.1 (14B25) - Time since boot: 0:26:10
    Disk Information: ℹ️
        TOSHIBA DT01ACA100 disk0 : (1 TB)
            EFI (disk0s1) <not mounted> : 210 MB
            Macintosh HD (disk0s2) / : 999.35 GB (438.93 GB free)
            Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
    USB Information: ℹ️
        Apple Inc. iPod
        Apple, Inc. Keyboard Hub
            Logitech USB Trackball
            Apple, Inc Apple Keyboard
        Apple Inc. iPhone
        Apple Inc. Built-in iSight
        Apple Inc. Bluetooth USB Host Controller
        Apple Computer, Inc. IR Receiver
    Gatekeeper: ℹ️
        Anywhere
    Kernel Extensions: ℹ️
            /Library/Extensions
        [loaded]    com.sophos.kext.sav (9.2.50 - SDK 10.8) [Support]
        [loaded]    com.sophos.nke.swi (9.2.50 - SDK 10.8) [Support]
            /Library/StartupItems/ArcanaStartupSound/Resources
        [not loaded]    arcana.PRAM (6.1) [Support]
            /System/Library/Extensions
        [not loaded]    com.SAC.driver.SACPeripheralDeviceType05_539S (1.3.0d1) [Support]
        [not loaded]    com.flipvideo.IOUSBCameraMassStorage (1.0.0) [Support]
        [not loaded]    com.taoeffect.ispy.kext (2.0.1) [Support]
    Startup Items: ℹ️
        ArcanaStartupSound: Path: /Library/StartupItems/ArcanaStartupSound
        Startup items are obsolete in OS X Yosemite
    Problem System Launch Agents: ℹ️
        [invalid?]    com.paragon.NTFS.notify.plist [Support]
    Launch Agents: ℹ️
        [loaded]    com.divx.dms.agent.plist [Support]
        [loaded]    com.divx.update.agent.plist [Support]
        [invalid?]    com.epson.Epson_Low_Ink_Reminder.launcher.plist [Support]
        [invalid?]    com.epson.esua.launcher.plist [Support]
        [invalid?]    com.epson.eventmanager.agent.plist [Support]
        [running]    com.flipvideo.FlipShare.AutoRun.plist [Support]
        [loaded]    com.google.keystone.agent.plist [Support]
        [not loaded]    com.maintain.LogOut.plist [Support]
        [not loaded]    com.maintain.PurgeInactiveMemory.plist [Support]
        [not loaded]    com.maintain.Restart.plist [Support]
        [not loaded]    com.maintain.ShutDown.plist [Support]
        [not loaded]    com.maintain.Sleep.plist [Support]
        [running]    com.maintain.SystemEvents.plist [Support]
        [running]    com.micromat.TechToolProAgent.plist [Support]
        [loaded]    com.oracle.java.Java-Updater.plist [Support]
        [running]    com.sophos.uiserver.plist [Support]
        [running]    net.culater.SIMBL.Agent.plist [Support]
        [loaded]    org.macosforge.xquartz.startx.plist [Support]
    Launch Daemons: ℹ️
        [loaded]    com.adobe.fpsaud.plist [Support]
        [running]    com.backblaze.bzserv.plist [Support]
        [loaded]    com.barebones.authd.plist [Support]
        [loaded]    com.google.keystone.daemon.plist [Support]
        [not loaded]    com.maintain.AutoLoginUserScreenLocked.plist [Support]
        [not loaded]    com.maintain.CocktailScheduler.plist [Support]
        [not loaded]    com.maintain.HideSpotlightMenuBarIcon.plist [Support]
        [running]    com.micromat.TechToolProDaemon.plist [Support]
        [loaded]    com.microsoft.office.licensing.helper.plist [Support]
        [loaded]    com.oracle.java.Helper-Tool.plist [Support]
        [loaded]    com.oracle.java.JavaUpdateHelper.plist [Support]
        [loaded]    com.prosofteng.DriveGenius.locum.plist [Support]
        [running]    com.sophos.common.servicemanager.plist [Support]
        [loaded]    com.taoeffect.ispyd.plist [Support]
        [loaded]    org.macosforge.xquartz.privileged_startx.plist [Support]
    User Launch Agents: ℹ️
        [invalid?]    com.adobe.ARM.[...].plist [Support]
        [invalid?]    com.adobe.ARM.[...].plist [Support]
        [loaded]    com.adobe.ARM.[...].plist [Support]
        [running]    com.backblaze.bzbmenu.plist [Support]
        [running]    com.cnet.ttengine.plist [Support]
        [invalid?]    com.freenet.startup.plist [Support]
        [running]    com.prosofteng.DGMonitor.plist [Support]
        [running]    com.spotify.webhelper.plist [Support]
        [invalid?]    com.veoh.webplayer.startup.plist [Support]
        [invalid?]    jp.co.canon.Inkjet_Extended_Survey_Agent.plist [Support]
    User Login Items: ℹ️
        iTunesHelper    Application  (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
        Speech Startup    UNKNOWN  (missing value)
        SpeechSynthesisServer    Application  (/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks /SpeechSynthesis.framework/Versions/A/SpeechSynthesisServer.app)
        LibreOffice    Application  (/Users/[redacted]/Desktop/CATEGORIES/Shrunk Apps/Applications/LibreOffice.app)
        CFAgent    Application Hidden (/Applications/Clickfree/CFAgent.app)
        SacReminder    Application Hidden (/Applications/Clickfree/HDDV2USB3/SacReminder.app)
    Internet Plug-ins: ℹ️
        AdobePDFViewerNPAPI: Version: 11.0.07 - SDK 10.6 [Support]
        Flash Player: Version: 16.0.0.257 - SDK 10.6 [Support]
        EPPEX Plugin: Version: 3.0.5.0 [Support]
        DivX Web Player: Version: 3.2.4.1250 - SDK 10.6 [Support]
        AdobePDFViewer: Version: 9.0.0 [Support]
        googletalkbrowserplugin: Version: 5.38.6.0 - SDK 10.8 [Support]
        Blog Torrent Safari Plugin 0.1: Version: Unknown
        iPhotoPhotocast: Version: 7.0
        PepperFlashPlayer: Version: 16.0.0.280 - SDK 10.6 [Support]
        Blog Torrent Mozilla Plugin 0.1: Version: Unknown [Support]
        DirectorShockwave: Version: 12.0.7r148 - SDK 10.6 [Support]
        PDF Browser Plugin: Version: 2.4.4 - SDK 10.6 [Support]
        FlashPlayer-10.6: Version: 16.0.0.257 - SDK 10.6 [Support]
        QuickTime Plugin: Version: 7.7.3
        Silverlight: Version: 5.1.30514.0 - SDK 10.6 [Support]
        OVSHelper: Version: 1.1 [Support]
        Google Earth Web Plug-in: Version: 6.1 [Support]
        Default Browser: Version: 600 - SDK 10.10
        Flip4Mac WMV Plugin: Version: 2.4.4.2 [Support]
        o1dbrowserplugin: Version: 5.38.6.0 - SDK 10.8 [Support]
        SharePointBrowserPlugin: Version: 14.1.2 [Support]
        JavaAppletPlugin: Version: Java 8 Update 25 Check version
    User internet Plug-ins: ℹ️
        ContentManager: Version: Unknown
        RocketEngine: Version: Unknown
        UploadManager: Version: Unknown
    Safari Extensions: ℹ️
        Ixquick HTTPS [Installed]
        SlickSavings [Cached]
        Amazon Shopping Assistant [Cached] Adware! [Remove]
        1-ClickWeather [Installed]
        Blur (Formerly DoNotTrackMe) [Installed]
        Translate [Installed]
        Cuss Off [Installed]
        1Password [Installed]
        AdBlock [Installed]
        My eBay Manager [Installed]
        WOT [Installed]
        Ebay Shopping Assistant [Cached] Adware! [Remove]
        searchExt-1 [Cached]
        clea.nr Videos [Installed]
        Searchme [Cached] Adware! [Remove]
        StartPage HTTPS [Installed]
        OpenIE [Installed]
        TrafficLight [Installed]
    3rd Party Preference Panes: ℹ️
        3ivx MPEG-4  [Support]
        Backblaze Backup  [Support]
        TechTracker  [Support]
        Flash Player  [Support]
        Flip4Mac WMV  [Support]
        Java  [Support]
        MacFUSE  [Support]
        NTFS-3G  [Support]
        Perian  [Support]
        TechTool Protection  [Support]
    Time Machine: ℹ️
        Skip System Files: YES - System files not being backed up
        Mobile backups: ON
        Auto backup: NO - Auto backup turned off
        Volumes being backed up:
            Macintosh HD: Disk size: 999.35 GB Disk used: 560.42 GB
        Destinations:
            Time Machine Backups [Local]
            Total size: 2.00 TB
            Total number of backups: 1
            Oldest backup: 2011-07-24 19:05:58 +0000
            Last backup: 2011-07-24 19:05:58 +0000
            Size of backup disk: Adequate
                Backup size 2.00 TB > (Disk used 560.42 GB X 3)
    Top Processes by CPU: ℹ️
            16%    WindowServer
             9%    bztransmit
             4%    bzfilelist
             2%    launchd
             1%    Dock
    Top Processes by Memory: ℹ️
        472 MB    seamonkey
        258 MB    bztransmit
        236 MB    iTunes
        172 MB    SophosScanD
        172 MB    InterCheck
    Virtual Memory Information: ℹ️
        307 MB    Free RAM
        1.99 GB    Active RAM
        1.43 GB    Inactive RAM
        509 MB    Wired RAM
        7.53 GB    Page-ins
        1 MB    Page-outs
    Diagnostics Information: ℹ️
        Jan 19, 2015, 05:51:46 PM    Self test - passed
        Jan 19, 2015, 08:52:23 AM    /Users/[redacted]/Library/Logs/DiagnosticReports/plugin-container_2015-01-19-08 5223_[redacted].crash
        Jan 18, 2015, 09:55:42 PM    /Library/Logs/DiagnosticReports/FindSystemFiles_2015-01-18-215542_[redacted].cr ash
        Jan 18, 2015, 07:56:59 PM    /Library/Logs/DiagnosticReports/iTunes_2015-01-18-195659_[redacted].cpu_resourc e.diag [Details]
        Jan 18, 2015, 03:41:05 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/plugin-container_2015-01-18-15 4105_[redacted].crash
        Jan 18, 2015, 11:37:22 AM    /Library/Logs/DiagnosticReports/DesktopServicesHelper_2015-01-18-113722_[redact ed].cpu_resource.diag [Details]
        Jan 17, 2015, 11:20:23 PM    /Library/Logs/DiagnosticReports/iTunes_2015-01-17-232023_[redacted].cpu_resourc e.diag [Details]
        Jan 17, 2015, 10:55:28 PM    /Library/Logs/DiagnosticReports/FindSystemFiles_2015-01-17-225528_[redacted].cr ash
        Jan 17, 2015, 10:28:17 AM    /Users/[redacted]/Library/Logs/DiagnosticReports/iTunes_2015-01-17-102817_[reda cted].crash

    I agree with John. Some of the worst things you have installed are:
    Un-install Sophos.
    Sophos Un-install
    SIMBL is a sytem hack. Try removing it.
    SIMBL Uninstall
    SIMBL Uninstall (2)     See solution posted by Linc Davis .
    Un-install Tech Tool Pro, Maintain, Drive Genius, and CNET using the developer's un-install instructions.

  • My IPad shows my old iTunes login for ICloud. I cannot remember the old password - is there a way I can retrieve it or reset ICloud login without it ?

    I updated my ITunes ID and password, but my IPad2 keeps prompting me to backup on ICloud with the former ID/password.  Support says to delete the current ICloud account, but I am prompted for the former password to do this. I cannot remember the former password nor find a way to retrieve it. How do I either change the ICloud login ID prompt or retrieve the former ID password ?

    Hello alljnii,
    Thank you for the details of the issue you are experiencing with your iPad 2.  I recommend resetting the password for your old Apple ID to resolve this issue.
    You can reset a forgotten Apple ID or iCloud password by going to the following link:
    Apple - iForgot
    https://iforgot.apple.com
    If you have a rescue email setup for your Apple ID, the reset password email will be sent there and not your Apple ID email address:
    When you provide a rescue email address, all future security emails, such as password resets from iForgot, will be sent to the address provided.
    Rescue email address and how to reset Apple ID security questions
    http://support.apple.com/kb/HT5312
    You might want to check your other email accounts for the password reset email, including their Spam folders. If you continue to have issues, please contact our Account Security Team:
    Apple ID: Contacting Apple for help with Apple ID account security
    http://support.apple.com/kb/HT5699
    Thank you for using Apple Support Communities.
    Best,
    Sheila M.

  • Is there a way to transfer my music from 4s to 5s without access to itunes on a computer.

    I am upgrading from the Iphone 4s to the 5S today.
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    I do not have access to itunes on a computer and I dont want to lose all my music when I upgrade.
    I cannot install Itunes Match as I dont have access to itunes on a computer.
    I just want to be sure I wont lose all my music when I upgrade. I dont have any cd's that I have transferred to itunes so all have been purchased direct.
    thanks in advance for the help

    See:
    https://discussions.apple.com/message/11857427#11857427

  • Would like to make a SD card with my favorite pics on it to play in a digital photo frame. Is there a way to do this?

    I would like to make an SD card with my favorite pics on it for playing in a digital photo frame. Anybody know how to do this or is it not possible?

    Sure - read teh Digital Frame manual for the specs on how the photos need to to be formatted and then expor tthem to a desktop folder using those paramters and mount the card to the desktop with a card reader and drag the folder to the card
    LN

  • Is there a way to transfer non itunes purchased music from your ipod to your itunes?

    I have lost all non purchased music on my itunes but still have it on my devices. Is there a way to transfer it back to my itunes from my devices?

    You need a third-party program like one of those discussed here:
    Copy music from Ipod to new computer...: Apple Support Communities

  • I got a new computer recently and don't have my old laptop, which has all of the songs in my Itunes on it. I have all of the songs on my iPod touch, is there a way to transfer them to my new computer without having the old one?

    I would like to get the music from my iPod touch onto my new laptop (which a PC), but I am affraid that if I plug in my iPod then I will lose all of my music. Is there a way to transfer the music from my iPod to my new laptop without losing songs?

    If you do not have access to the iTunes Library on your Old computer... or its Backup...
    See these 2 Links...
    Syncing to a New Computer...
    https://discussions.apple.com/docs/DOC-3141
    Recovering your iTunes library from your iPod or iOS device
    https://discussions.apple.com/docs/DOC-3991
    If you do have access... See Here...
    iTunes: How to move your music to a new computer
    Or...
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    Full Details Here  >  http://support.apple.com/kb/HT1751
    An Added Bonus is that you will have a Backup of iTunes.

  • Can I use my IMac OS 10.4 (old) to set up a wifi router, such as Airport Base, so I can have a wifi connection for the iPhone I plan to buy?  My IMac is not wifi capable.

    Can I use my several-years-old IMac OS 10.4 to set up a wireless router, such as Aiport Base, so I can have wifi for the iPhone I plan to buy.  My IMac is not wife capable. 

    Yes, Airport Express Base Station connected to your Mac by ethernet will work as a bridge. Or you can connect the AE directly to your router/modem by ethernet if it's a non-wi-fi router and it will act as a relay for that.

  • We just bought a new imac (OS 10.6.8) and I want to transfer my ipod apps from my old computer is there a way to do this

    we just bought a new imac (OS 10.6.8) and I want to transfer my ipod apps from my old computer is there a way to do this?

    Copy your entire itunes folder from the old computer to the new one.

  • I have an old ipod (5th gen) and I downloaded itunes to my toshiba computer. It says my ipod was formatted by mcintosh and must be restored before i can use on windows. is there a way to transfer my music? ty

    I have an old ipod (5th gen) and I downloaded itunes to my toshiba computer. It says my ipod was formatted by mcintosh and must be restored before i can use on windows. is there a way to transfer my music? ty

    Not without installing additional software on your computer.  The problem is that your Windows PC cannot read the Mac's disk format.  If the iPod was previously used on a Mac, its storage uses the Mac's disk format.  The Restore process reformats the iPod's disk for use with Windows, but this erases its current content.
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    http://www.mediafour.com/products/macdrive
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    So, you may be able to do it by first making the iPod's disk readable on a Windows PC, and then using a method (that is not iTunes) to transfer its song files to your computer's drive.  After the song files are on your computer, you can add them to the iTunes library.

  • I backed up my iphone 4 before updating to my iphone 5 and it restored to default settings. As a result, i have lost all my photos. Is there ant way to reverse the back up as I have a 2 month old baby and desperatly want to retrieve my photos :-(

    I backed up my iphone 4 before updating to my iphone 5 and it restored to default settings. As a result, I have lost all my photos. Is there any way to reverse the back up as I have a 2 month old baby and desperatly want to retrieve my photos :-(

    Pictures are designed to be copied off the device regularly as would be done with any digital camera.  There is no logical reason why anyone would fail to do this with supposedly important pictures.
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  • I want to download an app, but i can't because i have forgotten my security questions.  Is there a way to change them without needing the old ones?

    I want to download an app, but i can't because i have forgotten my security questions.  Is there a way to change them without needing the old ones?

    You need to ask Apple to reset your security questions; ways of contacting them include phoning AppleCare and asking for the Account Security team, clicking here and picking a method for your country, and filling out and submitting this form.
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