I have a problem  but  first i need my serial number where  is it on a mac book pro

i have somehow uninstalled my  word and excel.   microsoft said you had to help me.  but first i cannot find my serial # for my mac book pro

Microsoft said the people on the Airport forum (who are 100% volunteers) had to help you??

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    I'll type in a website.. and it will take 15-20 seconds to start..
    Start time: 17:51:37 12/02/14
    Model Identifier: MacBookPro11,3
    System Version: OS X 10.10.1 (14B25)
    Kernel Version: Darwin 14.0.0
    Time since boot: 14 days 3:02
    USB
       My Passport 07B8 (Western Digital Technologies, Inc.)
    Diagnostic reports
       2014-11-13 QuickLookSatellite crash x2
       2014-11-21 com.apple.WebKit.Plugin.64 crash
    Log
       Nov 30 21:32:39 PM notification timeout (pid 345, Adobe CEF Helper)
       Nov 30 21:32:39 PM notification timeout (pid 99018, CEPHtmlEngine)
       Nov 30 21:32:39 PM notification timeout (pid 99019, CEPHtmlEngine He)
       Dec  1 09:09:03 [[0xffffff802bfa4000]  OpCode 0x0C01 (Set Event Mask) from: kernel_task (0)  Synchronous  status: 0x00 (kIOReturnSuccess) state: 2 (BUSY) timeout: 5000] Bluetooth warning: An HCI Req timeout occurred.
       Dec  1 09:52:03 PM notification timeout (pid 266, Creative Cloud)
       Dec  1 09:52:03 PM notification timeout (pid 346, Adobe CEF Helper)
       Dec  1 09:52:03 PM notification timeout (pid 345, Adobe CEF Helper)
       Dec  1 10:04:37 process WindowServer[114] caught causing excessive wakeups. Observed wakeups rate (per sec): 170; Maximum permitted wakeups rate (per sec): 150; Observation period: 300 seconds; Task lifetime number of wakeups: 12755007
       Dec  1 10:31:08 ALF: ifnet_get_address_list_family error 12
       Dec  1 10:59:17 process Meeting Center[2921] caught causing excessive wakeups. Observed wakeups rate (per sec): 647; Maximum permitted wakeups rate (per sec): 150; Observation period: 300 seconds; Task lifetime number of wakeups: 45104
       Dec  1 12:24:35 process com.apple.WebKit[4567] caught causing excessive wakeups. Observed wakeups rate (per sec): 297; Maximum permitted wakeups rate (per sec): 150; Observation period: 300 seconds; Task lifetime number of wakeups: 76962
       Dec  1 14:31:01 process com.apple.WebKit[7400] caught causing excessive wakeups. Observed wakeups rate (per sec): 397; Maximum permitted wakeups rate (per sec): 150; Observation period: 300 seconds; Task lifetime number of wakeups: 53188
       Dec  1 14:43:52 process com.apple.WebKit[7400] caught causing excessive wakeups. Observed wakeups rate (per sec): 224; Maximum permitted wakeups rate (per sec): 150; Observation period: 300 seconds; Task lifetime number of wakeups: 150084
       Dec  1 14:47:34 process com.apple.WebKit[7400] caught causing excessive wakeups. Observed wakeups rate (per sec): 332; Maximum permitted wakeups rate (per sec): 150; Observation period: 300 seconds; Task lifetime number of wakeups: 222103
       Dec  1 15:03:29 process com.apple.WebKit[7400] caught causing excessive wakeups. Observed wakeups rate (per sec): 214; Maximum permitted wakeups rate (per sec): 150; Observation period: 300 seconds; Task lifetime number of wakeups: 370572
       Dec  1 16:38:03 SIOCPROTODETACH_IN6: utun2 error=6
       Dec  1 16:38:08 SIOCPROTODETACH_IN6: utun2 error=6
       Dec  1 20:08:30 jnl: disk3s2: replay_journal: from: 112328704 to: 113115136 (joffset 0x3a38000)
       Dec  1 20:08:30 jnl: disk3s2: journal replay done.
       Dec  1 20:27:11 com.adobe.acc.AdobeCreativeCloud.75292.UUID: Service exited with abnormal code: 5
       Dec  2 08:23:00 process com.apple.WebKit[11891] caught causing excessive wakeups. Observed wakeups rate (per sec): 161; Maximum permitted wakeups rate (per sec): 150; Observation period: 300 seconds; Task lifetime number of wakeups: 527508
       Dec  2 09:29:37 firefox (map: 0xffffff80317c5960) triggered DYLD shared region unnest for map: 0xffffff80317c5960, region 0x7fff9ae00000->0x7fff9b000000. While not abnormal for debuggers, this increases system memory footprint until the target exits.
       Dec  2 10:04:39 SIOCPROTODETACH_IN6: utun2 error=6
       Dec  2 10:04:44 SIOCPROTODETACH_IN6: utun2 error=6
       Dec  2 16:42:24 process com.apple.WebKit[26151] caught causing excessive wakeups. Observed wakeups rate (per sec): 153; Maximum permitted wakeups rate (per sec): 150; Observation period: 300 seconds; Task lifetime number of wakeups: 45002
    Swap (MiB): 41556
    Activity
       Net: 210 in, 20 out (KiB/s)
    Memory: kernel_task (UID 0) is using 1632 MB
    kexts
       com.cisco.kext.acsock (1.1.0)
       com.wdc.driver.USB.64.10.9 (1.0.1)
    Daemons
       com.cisco.anyconnect.vpnagentd
       com.oracle.java.JavaUpdateHelper
       com.apple.installer.osmessagetracing
       com.microsoft.office.licensing.helper
       com.google.keystone.daemon
       com.wdc.WDSmartWareService
       com.oracle.java.Helper-Tool
       com.adobe.fpsaud
       com.wdc.SmartwareDriveService
    Agents
       com.adobe.AdobeCreativeCloud
       com.zimbra.desktop
       com.citrix.ServiceRecords
       com.google.keystone.system.agent
       com.apple.photostream-agent
       com.genieo.completer.download
       com.genieo.completer.update
       com.cisco.anyconnect.gui
       com.citrix.ReceiverHelper
       com.citrix.AuthManager_Mac
       com.citrix.FMDAgent.14800.UUID
       com.oracle.java.Java-Updater
       com.fiplab.MailTabProHelper
       com.adobe.PDApp.AAMUpdatesNotifier.74724.UUID
       com.citrixonline.GoToMeeting.G2MUpdate
       com.apple.AirPortBaseStationAgent
       com.microsoft.SyncServicesAgent
    Startup items
       /System/Library/StartupItems/ciscod/ciscod
       /System/Library/StartupItems/ciscod/StartupParameters.plist
    Bundles
       /System/Library/Extensions/hp_fax_io.kext
       - com.hp.kext.hp-fax-io
       /System/Library/Extensions/hp_Inkjet1_io_enabler.kext
       - com.hp.print.hpio.Inkjet1.kext
       /System/Library/Extensions/hp_Inkjet4_io_enabler.kext
       - com.hp.print.hpio.Inkjet4.kext
       /System/Library/Extensions/hp_Inkjet8_io_enabler.kext
       - com.hp.print.hpio.inkjet8.kext
       /System/Library/Extensions/JMicronATA.kext
       - com.jmicron.JMicronATA
       /System/Library/Extensions/WD1394_64_109HPDriver.kext
       - com.wdc.driver.1394.64.10.9
       /System/Library/Extensions/WDUSB_64_109HPDriver.kext
       - com.wdc.driver.USB.64.10.9
       /Library/Extensions/hp_io_printerclassdriver_enabler.kext
       - com.hp.hpio.hp-io-printerclassdriver-enabler
       /Library/Internet Plug-Ins/AdobeAAMDetect.plugin
       - com.AdobeAAMDetectLib.AdobeAAMDetect
       /Library/Internet Plug-Ins/CitrixICAClientPlugIn.plugin
       - com.citrix.citrixicaclientplugIn
       /Library/Internet Plug-Ins/Flash Player.plugin
       - N/A
       /Library/Internet Plug-Ins/googletalkbrowserplugin.plugin
       - com.google.googletalkbrowserplugin
       /Library/Internet Plug-Ins/JavaAppletPlugin.plugin
       - com.oracle.java.JavaAppletPlugin
       /Library/Internet Plug-Ins/npg.plugin
       - npg.graphon.com
       /Library/Internet Plug-Ins/o1dbrowserplugin.plugin
       - com.google.o1dbrowserplugin
       /Library/Internet Plug-Ins/SharePointBrowserPlugin.plugin
       - com.microsoft.sharepoint.browserplugin
       /Library/Internet Plug-Ins/SharePointWebKitPlugin.webplugin
       - com.microsoft.sharepoint.webkitplugin
       /Library/Internet Plug-Ins/Silverlight.plugin
       - com.microsoft.SilverlightPlugin
       /Library/Internet Plug-Ins/SlingPlayer.plugin
       - com.slingmedia.slingplayer.plugin.nspapi
       /Library/PreferencePanes/Flash Player.prefPane
       - com.adobe.flashplayerpreferences
       /Library/PreferencePanes/FMDSysPrefPane.prefPane
       - Citrix.FMDSysPrefPane
       /Library/PreferencePanes/JavaControlPanel.prefPane
       - com.oracle.java.JavaControlPanel
       /Library/PreferencePanes/WDQuickViewPrefsPane.prefPane
       - com.westerndigital.quickview.prefpanel
       /Library/PreferencePanes/Zimbra.prefPane
       - com.zimbra.prefpanel
       /Library/ScriptingAdditions/Adobe Unit Types.osax
       - N/A
       Library/Address Book Plug-Ins/SkypeABDialer.bundle
       - com.skype.skypeabdialer
       Library/Address Book Plug-Ins/SkypeABSMS.bundle
       - com.skype.skypeabsms
       Library/Internet Plug-Ins/CitrixOnlineWebDeploymentPlugin.plugin
       - com.citrixonline.mac.WebDeploymentPlugin
       Library/Internet Plug-Ins/Google Earth Web Plug-in.plugin
       - com.Google.GoogleEarthPlugin.plugin
       Library/Internet Plug-Ins/WebEx.plugin
       - com.webex.WebEx
       Library/Internet Plug-Ins/WebEx.plugin/Contents/Resources
       - com.webex.WebEx
       Library/Internet Plug-Ins/WebEx64.plugin
       - com.cisco_webex.plugin.gpc64
    dylibs
       /usr/lib/libaudioc.dylib
       /usr/lib/libclipc.dylib
       /usr/lib/libcs.dylib
       /usr/lib/libdc.dylib
       /usr/lib/libfilec.dylib
       /usr/lib/libMonoPosixHelper.dylib
       /usr/lib/libpbr.dylib
       /usr/lib/libprintc.dylib
       /usr/lib/libsc.dylib
       /usr/lib/libSFFileMonitor.32.dylib
       /usr/lib/libSFIPC.32.dylib
       /usr/lib/libSFIPC.I.dylib
       /usr/lib/libSFsqlite3.7.4.dylib
       /usr/lib/libSFSyncEngine.I.dylib
       /usr/lib/libupc.dylib
    App extensions
       it.bloop.airmail.beta10.Airmail-Today-Beta
       it.bloop.airmail.beta10.Airmail-Composer-Beta
       com.wunderkinder.wunderlistdesktop.sharingextension
       com.wunderkinder.wunderlistdesktop.todayextension
       com.readitlater.PocketMac.AddToPocketShareExtension
       com.stylemac.instadesk.Photodesk-Feed
       it.bloop.airmail.beta10.Airmail-Share-Beta
    Apps
       /Applications/Uninstall IM Completer.app
    Contents of /Library/LaunchAgents/com.cisco.anyconnect.gui.plist (checksum 1087717482)
       <?xml version="1.0" encoding="UTF-8"?>
       <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
       <plist version="1.0">
       <dict>
        <key>KeepAlive</key>
        <dict>
        <key>PathState</key>
        <dict>
        <key>/opt/cisco/anyconnect/gui_keepalive</key>
        <true/>
        </dict>
        </dict>
        <key>Label</key>
        <string>com.cisco.anyconnect.gui</string>
        <key>LimitLoadToSessionType</key>
        <string>Aqua</string>
        <key>ProgramArguments</key>
        <array>
        <string>open</string>
        <string>--wait-apps</string>
        <string>/Applications/Cisco/Cisco AnyConnect Secure Mobility Client.app</string>
        </array>
       </dict>
       </plist>
    Contents of /Library/LaunchAgents/com.citrix.AuthManager_Mac.plist (checksum 1591517921)
       <?xml version="1.0" encoding="UTF-8"?>
       <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
       <plist version="1.0">
       <dict>
        <key>ServiceIPC</key>
        <true/>
        <key>MachServices</key>
        <dict>
        <key>com.citrix.AuthManager_Mac</key>
        <true/>
        </dict>
        <key>Label</key>
        <string>com.citrix.AuthManager_Mac</string>
        <key>WaitForDebugger</key>
        <false/>
        <key>ProgramArguments</key>
        <array>
        <string>/usr/local/libexec/AuthManager_Mac.app/Contents/MacOS/AuthManager_Mac</ string>
        </array>
        <key>LimitLoadToSessionType</key>
        <string>Aqua</string>
        <key>Disabled</key>
        <false/>
       </dict>
       </plist>
    Contents of /Library/LaunchAgents/com.citrix.ReceiverHelper.plist (checksum 676087606)
       <?xml version="1.0" encoding="UTF-8"?>
       <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
       <plist version="1.0">
       <dict>
        <key>Label</key>
        <string>com.citrix.ReceiverHelper</string>
        <key>RunAtLoad</key>
        <true/>
        <key>KeepAlive</key>
        <dict>
        <key>SuccessfulExit</key>
        <false/>
        </dict>
        <key>WaitForDebugger</key>
        <false/>
        <key>ProgramArguments</key>
        <array>
        <string>/usr/local/libexec/ReceiverHelper.app/Contents/MacOS/ReceiverHelper</st ring>
        </array>
        <key>LimitLoadToSessionType</key>
        <string>Aqua</string>
        <key>Disabled</key>
        <false/>
       </dict>
       </plist>
    Contents of /Library/LaunchAgents/com.citrix.ServiceRecords.plist (checksum 1445213025)
       <?xml version="1.0" encoding="UTF-8"?>
       <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
       <plist version="1.0">
       <dict>
        <key>ServiceIPC</key>
        <true/>
        <key>MachServices</key>
        <dict>
        <key>com.citrix.Beacons</key>
        <true/>
        <key>com.citrix.ServiceRecords</key>
        <true/>
        </dict>
        <key>Label</key>
        <string>com.citrix.ServiceRecords</string>
        <key>RunAtLoad</key>
        <true/>
        <key>KeepAlive</key>
        <true/>
        <key>WaitForDebugger</key>
        <false/>
        <key>ProgramArguments</key>
        <array>
        <string>/usr/local/libexec/ServiceRecords.app/Contents/MacOS/ServiceRecords</st ring>
        </array>
       ...and 8 more line(s)
    Contents of /Library/LaunchAgents/com.oracle.java.Java-Updater.plist (checksum 3453356730)
       <?xml version="1.0" encoding="UTF-8"?>
       <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
       <plist version="1.0">
       <dict>
        <key>Label</key>
        <string>com.oracle.java.Java-Updater</string>
        <key>ProgramArguments</key>
        <array>
        <string>/Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Java Updater.app/Contents/MacOS/Java Updater</string>
        <string>-bgcheck</string>
        </array>
        <key>StandardErrorPath</key>
        <string>/dev/null</string>
        <key>StandardOutPath</key>
        <string>/dev/null</string>
        <key>StartCalendarInterval</key>
        <dict>
        <key>Hour</key>
        <integer>9</integer>
        <key>Minute</key>
        <integer>57</integer>
        <key>Weekday</key>
        <integer>3</integer>
        </dict>
       </dict>
       ...and 1 more line(s)
    Contents of /Library/LaunchDaemons/com.cisco.anyconnect.vpnagentd.plist (checksum 2630047092)
       <?xml version="1.0" encoding="UTF-8"?>
       <!DOCTYPE plist PUBLIC -//Apple Computer//DTD PLIST 1.0//EN
       http://www.apple.com/DTDs/PropertyList-1.0.dtd >
       <plist version="1.0">
       <dict>
            <key>Label</key>
            <string>com.cisco.anyconnect.vpnagentd</string>
            <key>ProgramArguments</key>
            <array>
                 <string>/opt/cisco/anyconnect/bin/vpnagentd</string>
                 <string>-execv_instance</string>
            </array>
            <key>KeepAlive</key>
            <true/>
            <key>RunAtLoad</key>
            <true/>
            <key>AbandonProcessGroup</key>
            <true/>
            <key>EnableTransactions</key>
            <false/>
       </dict>
       </plist>
    Contents of /Library/LaunchDaemons/com.wdc.SmartwareDriveService.plist (checksum 2733252498)
       <?xml version="1.0" encoding="UTF-8"?>
       <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
       <plist version="1.0">
       <dict>
        <key>Label</key>
        <string>com.wdc.SmartwareDriveService</string>
        <key>Program</key>
        <string>/Library/Application Support/WD SmartWare Services/SmartwareDriveService</string>
        <key>RunAtLoad</key>
        <true/>
        <key>StandardErrorPath</key>
        <string>/dev/null</string>
       </dict>
       </plist>
    Contents of /Library/LaunchDaemons/com.wdc.WDSmartWareService.plist (checksum 1153517838)
       <?xml version="1.0" encoding="UTF-8"?>
       <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
       <plist version="1.0">
       <dict>
        <key>Label</key>
        <string>com.wdc.WDSmartWareService</string>
       <!-- <key>Program</key>
        <string>/Library/Application Support/WD SmartWare Services/SmartwareServerApp.app/Contents/MacOS/SmartwareServiceApp</string> -->
        <key>ProgramArguments</key>
        <array>
        <string>/Library/Application Support/WD SmartWare Services/SmartwareServiceApp.app/Contents/MacOS/SmartwareServiceApp</string>
        </array>
        <key>RunAtLoad</key>
        <true/>
        <key>StandardErrorPath</key>
        <string>/dev/null</string>
       </dict>
       </plist>
    Contents of Library/LaunchAgents/com.genieo.completer.download.plist (checksum 1894818845)
       <?xml version="1.0" encoding="UTF-8"?>
       <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
       <plist version="1.0">
       <dict>
        <key>Label</key>
        <string>com.genieo.completer.download</string>
        <key>ProgramArguments</key>
        <array>
        <string>/Users/USER/Library/Application Support/com.genieoinnovation.Installer/Completer.app/Contents/MacOS/Installer</ string>
        <string>-trigger</string>
        <string>download</string>
        <string>-isDev</string>
        <string>0</string>
        <string>-installVersion</string>
        <string>15886</string>
        <string>-firstAppId</string>
        <string>19340001</string>
        </array>
        <key>WatchPaths</key>
        <array>
        <string>/Users/USER/Downloads</string>
        </array>
       </dict>
       </plist>
    Contents of Library/LaunchAgents/com.genieo.completer.update.plist (checksum 2339121592)
       <?xml version="1.0" encoding="UTF-8"?>
       <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
       <plist version="1.0">
       <dict>
        <key>Label</key>
        <string>com.genieo.completer.update</string>
        <key>ProgramArguments</key>
        <array>
        <string>/Users/USER/Library/Application Support/com.genieoinnovation.Installer/Completer.app/Contents/MacOS/Installer</ string>
        <string>-trigger</string>
        <string>update</string>
        <string>-isDev</string>
        <string>0</string>
        <string>-installVersion</string>
        <string>15886</string>
        <string>-firstAppId</string>
        <string>19340001</string>
        </array>
        <key>StartInterval</key>
        <integer>86400</integer>
       </dict>
       </plist>
    Contents of Library/LaunchAgents/com.microsoft.LaunchAgent.SyncServicesAgent.plist (checksum 3051698494)
       <?xml version="1.0" encoding="UTF-8"?>
       <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
       <plist version="1.0">
       <dict>
        <key>KeepAlive</key>
        <false/>
        <key>Label</key>
        <string>com.microsoft.SyncServicesAgent</string>
        <key>OnDemand</key>
        <false/>
        <key>ProgramArguments</key>
        <array>
        <string>/Applications/Microsoft Office 2011/Office/SyncServicesAgent.app/Contents/MacOS/SyncServicesAgent</string>
        </array>
       </dict>
       </plist>
    Contents of Library/LaunchAgents/com.zimbra.desktop.plist (checksum 3676173668)
       <?xml version="1.0" encoding="UTF-8"?>
       <!DOCTYPE plist PUBLIC "-//Apple Computer//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
       <plist version="1.0">
       <dict>
               <key>Label</key>
               <string>com.zimbra.desktop</string>
               <key>ProgramArguments</key>
               <array>
                       <string>/Users/USER/Library/Zimbra Desktop/bin/zdesktop</string>
                       <string>start</string>
                       <string>-w</string>
               </array>
       

  • I  need tow connect a Presonus firestudio mobile with my Mac Book Pro???

    I  need tow connect a Presonus firestudio mobile with my Mac Book Pro??? I don't know which cable to buy?
    I bought http://www.monoprice.com/Product?ab3=b&utm_expid=58369800-11.KFcpHWqASSutMqNPOqa JVg.1&c_id=103&cp_id=10301&cs_id=1030105&p_id=3542&seq=1&format=2&utm_referrer=h ttp%3A%2F%2Fwww.monoprice.com%2FProduct%3Fab3%3Db%26c_id%3D103%26cp_id%3D10301%2 6cs_id%3D1030105%26p_id%3D3542%26seq%3D1%26format%3D2
    but I cannot connect on the macbook pro??? please help, regrds, Real

    With the Lion it is essentially unnecessary to resort to external driver disks. What's more, most of those disks are incompatible with the OS and should not be used. The system already carries a wide variety of printer description files (aka PPDs, which is what modern printing systems use as "drivers") for a lot of brands. And there was an HP printer update just two days ago.
    Just checked in mine and did indeed find that the HP OfficeJet 6200 Series, with or without Fax, is covered with the latest update.
    So just go thru the motions of creating a proper printer instance:
    Make sure the Mac "sees" the printer on the network.
    System Preferences / Print & Scan
    Click on the + button on the left column
    Select the appropriate type of printer, will use IP for the rest of this
    Select HP Jetdirect - Socket, default for HP network printers
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    Acrobat:  XI, X | 9,8 | 9 standard
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    Lightroom:  5.7.1| 5 | 4 | 3 | 2.7(win),2.7(mac)
    Captivate:  8 | 7 | 6 | 5
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    Download and installation help for Prodesigntools links are listed on most linked pages.  They are critical; especially steps 1, 2 and 3.  If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.window using the Lightroom 3 link to see those 'Important Instructions'.

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    Fort Gillem Contamination | www.myajc.com
    www.myajc.com/news/news/toxic-chemicals-found...fort-gillem/nhGFB/ 
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    Fort Gillem Contamination | www.myajc.com
    www.myajc.com/news/news/toxic-chemicals-found...fort-gillem/nhGFB/ 
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