I have a problem getting my MAil account set up

Hello
My account on mail does not work any longer. The message says that my account name or/and my password are incorrects, but they are both correct. what to do?
thanks
sr

Mac Mail: under Mail, Preferences > Accounts > highlight account name > Outgoing Mail Server > from drop down, Edit SMTP Server List > User Secure Sockets Layer (SSL) check box or not checked
iPhone Mail: Settings > Mail, Contacts, Calendars > Accounts > account name > Outgoing Mail Server > Primary Mail Server > Use SSL is it OFF or ON
iPhone Mail: Settings > Mail, Contacts, Calendars > Accounts > Advanced > Incoming Settings > Use SSL is it OFF or ON
Make sure both are set properly. While in the outgoing, primary mail server on the iPhone, what is the Port set to?

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I am assuming you are referring to your @verizon.net address, since you didn't specify. There is a help page for setting up your client located here that includes a video link if you would find that more helpful.
For the sake of example, we are going to pretend that we are setting up fictional account "[email protected]" and the password for logging into that account in webmail is "fakepassword" - Again, this is a fictitious account for the sake of an example.
The settings for using Verizon's servers would be:
Incoming Server: incoming.verizon.net
Server Requires Authentication: Yes
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Password: fakepassword
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Outgoing Server: outgoing.verizon.net
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If a forum member gives an answer you like, give them the Kudos they deserve. If a member gives you the answer to your question, mark the answer as Accepted Solution so others can see the solution to the problem.
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mohammed jasum k p wrote:
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I have a problem getting my MAil account set up

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