I have a problem icloud

hi thanks for the help i have a big problem i have 3 devices and mi child try changed the id to your mail but she write wrong the mail for example [email protected] its she mail but he write [email protected] and now mi devices say this acount need verify but this mail doent exist, when i try login icloud.com whit this mail icloud tellme the acount its disable y restore 1 of mi devices y now ask for the acount dont exist how i can solved this? i can probe mi other acount the first mi devices have but i dont whit dont exist pleae help me i very worry

Hi exportacionespromesa,
Thank you for using Apple Support Communities.
From your post I understand that your kid set up an Apple ID with an incorrect email address. Simply follow the directions in the article below to change the email associated with the Apple ID, and change the Apple ID itself.
Change your Apple ID - Apple Support
Cheers,
Alex H.

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HT204053 I have a problem. I bought Pages and Numbers for my iMac and so far everything was OK. Suddenly i have a problem with connection to iCloud. Dokuments created on iMac in Pages or Numbers are not transfered to iCloud. Not uploaded in iCloud.

I have a problem.
I bought Pages and Numbers for my iMac and so far everything was OK.
Suddenly i have a problem with connection to iCloud.
Dokuments created on iMac in Pages or Numbers are not transfered to iCloud. Not uploaded to iCloud. There is a sign (small shape of iCloud), that they are waiting to be uploaded to iCloud.
I think the iCloud is OK.
i can see and manage documents in iCloud. i can create them on iPad and see them and delete them in iCloud.
But not on iMac.
i dont know what has happened and I am not abble to find the solution. It was OK till some days ago….

I have a similar problem! Everything stopped working after upgrading to Mac OS 10.8.4 through the App Store. Help!

I have a problem syncing iCal on my Macbook air (10.7.5) and my iPhone 4s (5.1.1) over iCloud. The following server error message comes up "The request (CalDAVAccountRefreshQueueableOperation) for account "iCloud" failed." Been to Apple - no luck. Ideas?

I have a problem syncing iCal on my Macbook air (10.7.5) and my iPhone 4s (5.1.1) over iCloud. The following server error message comes up "The request (CalDAVAccountRefreshQueueableOperation) for account “iCloud” failed." Been to Apple Store - no luck instore, or with Super genius over the phone when with genius in store, taking data in real time via ethernet!
I had to do a full wipe of my system because of time machine back up issues 2 weeks ago, and the error has only occured at some point since then. I only did a drag and drop of my user account folders/files into an External HDD rather than a copy of my user account (advised by the staff in store at Apple to do this) and when reimported, the Mail folders are all present but each message is in a sub-sub-sub folder that is numerically named. I do not have a mirror image of the hard disk prior to the wipe, only a time machine back up from 2 weeks prior to it being done. I am uncertain if this reinstall has caused the issue.
I am not happy to upgrade the software in my iPhone until I have the calendars working. I have purchased Mountain Lion, but again am concerned about upgrading until the issues are sorted.
I have tried the other solutions on here with no luck. HELP please.
Many Thanks.

Progress Update.
I made a back of what existing phtos and Videos I had on my Iplhone. I used Image capture to do this making an entire back up of photos and videoa that were still intact on the phone.
Image capture is god for this purpose, as it does exactly what you ask it to do without applying any rules or squishing the files back into iphote (which might also be corupted)
Image capture wil do the basic function of retriving the contents of the phone and save them as native files on your hard drive.
Once I did this I erased my iphone, and re intitialised it restoring an older back up from icloud.
As the retore was happneing - I did retreive the missing files that cuased the intial beviour as above, and I could play the videos that were missing in the above scenerio. The wierd ting was however that even though the source files were now back on the device, the thumbnail previews were missing. Where I ahd balck thumb nails for server portions of the resotred content.
I then went to bed as the restore is a long process. When I woke up the library had library had cleaned itself up. Mysteriously the prcess had deleted the files missing the their thumbnails.
This is very perculiar and bad behavior.
I am now repeating the process, and will attempt to download the missing content as it is restored and prior to the phone trying to fix itself.
Here are the lessons learned.
DO NOT rely on Photo Stream to keep back ups and synchornise videos from you IOS device. IT DOES NOT SUPPORT THIS CAPBILITY
DO NOT rely on iCloud Back Up alone - always fd an occassional iTunes back up or more reliably still always take a back up of photos and video files using Image Capture to be doubly sure that you a have backd up any content.
DO THIS NOW - dont wait to loose your phone ofr have your phone repaired by replacement at the apple Store. (I did both :-(

I'm exhausted of trying to find a solution to a problem created by Apple. I have moved to iCloud, following your instructions and now I can not use my mobileme e-mail address. How can I contact directly with Apple, not just an automatic reply phone number

I'm exhausted of trying to find a solution to a problem created by Apple. I have moved to icloud following all your instructions and now I can not use my mobile me e-mail address. I can not activate icloud because when I put my e-mail address it answers that somebody is already using my address. I have my old e-mails, but I can not receive any e-mail or send them.
I have contacted Apple Technical Support in Spain and I was sent an e-mail saying that I have to call a phone number and when I call it is always an answering machine who answers that says that I have to pay 50€ for a consultation or wait for 10 minutes. When I have made the consultation it was never mentioned that I have to pay 50€ for a phone consultation. If I don't want to wait I have to pay for the Apple Tecnical Support which cost 250 €, this was not mentioned in the technical support page.
Can somebody let me know how can I contact Apple in another way in order to talk with a human being or chat directly? I was very happy just using my mobileme e-mails, I didn't need any clouds and I was force by Apple to registered if I want to continue using my mobileme e-mail address.

Sandra,
See this Apple support document for information on reporting an issue with your iTunes purchase.
http://support.apple.com/kb/HT1933
B-rock

My original apple id is not an email address . I bought iCloud memory via that same account no problem. When setting up iCloud on iPad you cannot have a primary iCloud account unless it has an email address . Made new account but can you change originalI'

My original apple id is not an email address .
I bought iCloud memory via that same account no problem.
When setting up iCloud on iPad you cannot have a primary iCloud account unless it has an email address .
Made new account as per instruction ie [email protected] works fine
BUT as I want to utilise the money spent on the additional memory it would be great to use the initial account set up as my primary HOWEVER as far as I have tried the initial apple ID CANNOT be changed. Bit confused actually any usefull guidance will be greatly appreciated. Thanks

See Here > Apple ID: Contacting Apple for help with Apple ID account security
Ask to speak with the Account Security Team...
lmerchant wrote:
My new phone has an old apple ID associated with iCloud only. I cannot delete the account as it has "Find my iPhone" turned on.
Activation Lock in iOS 7 > http://support.apple.com/kb/HT5818

I setup my iCloud account on my iPhone 5 with the wrong e mail address, and I don't remmber the password, I reset my tel and erase all the information on my iPhone in order to try to set up a new iCloud account but when I restart I have a problem aga

I setup my iCloud account on my iPhone 5 with the wrong e mail address, and I don't remmber the password, I reset my tel and erase all the information on my iPhone in order to try to set up a new iCloud account but when I restart I have a problem agaIn , they ask me to put again the old iCloud user account and password, what I can do in order to start the phone when I don't have the correct e mail and I don't remmber the passcode.?

I have the same problem as the emails go to my iCloud account that I cannot access!!! I cannot answer the security questions as someone else must have set up my iCloud account. Nothing seems to work. It would be great if someone has some ideas as what can be done to recover the situation?

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I got my iPad from my friend and he done a full restore before I got it, but know that I have put my iCloud account on here I have contacts and his too. How can I fix this problem? !!!!!

As I said in the other thread that you posted in the other forum, your friend clearly has not restored the iPad correctly. I suggest that you undertake another restore and start again.

I got my iPad from my friend and he done a full restore before I got it, but know that I have put my iCloud account on here I have contacts and his too. How can I fix this problem? !!!!!

I got my iPad from my friend and he done a full restore before I got it, but know that I have put my iCloud account on here I have contacts and his too. How can I fix this problem? !!!!!

Welcome to the Apple community.
Given what you've have described, your friend cannot have restored the iPad correctly. You need to decide whether you are willing to delete his contacts manually, or carry out another restore. Personally I think I would go for the restore.

I have a problem. My Apple ID is not my icloud email address my Apple ID is my msn account, but I need to reset the password for my icloud email because I can't remember what it is. How do I do that?

I have a problem. My Apple ID is not my iCloud email, my msn is my Apple ID, but I need to reset the password for my icloud email address because I can't remember what it is. How can do I reset my iCloud emaill password when it's not my Apple ID??

Your iCloud and @icloud.com login ID is an Apple ID. Go to http://appleid.apple.com and sign in with the ID you use to sign into iCloud (you can check this by going to http://www.icloud.com and signing in there).
Click 'Password & Security' in the sidebar and you will be able to change the password.
HOWEVER
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I would like to upload my music library from my PC to the Cloud through iTunes Match. I also will be purchasing a Mac in the near future and would like to download some of that music from iCloud to my Mac. Will I have compatability problems?

You should have no problems. To add a second computer or device to iTunes Match, see:
http://support.apple.com/kb/ht4913
Regards.

What is activation locked means regarding icloud? im selling my iphone 4s online and i have a buyer that is asking me to reset my icloud so he would have no problem with it when he buy it.

im selling my phone online and i have a buyer that is asking me if the phone is not activation locked? and if im the first owner of the phone? and if he activate it will he be able to update it and will the phone work?
i answered him that i never used my icloud cos the fact that icloud gives only 5gb free storage. im not gonna be able to sync all my data. and i told him that i reset the phone like its new. and i never updated it on iOS7 when i was using it.
is he going to have a problem activating the phone? isnt it when you reset the phone youre pretty much have like a new device nothing is installed nothing is logged in? sorry for the ignorance.

Follow these instructions before selling your phone to avoid any problems:
http://support.apple.com/kb/ht5661
Then confirm to the buyer that you have done all that. He/she will be safe in the knowledge that the phone is wiped and not locked or anything else.

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On my Mac Mini, I keep getting this error message: "iCloud encountered an error while trying to connect to the server". I don't have any problems with iCloud on my laptop / PC. It works fine... Does anyone know what the problem could be?

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Franklin

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Unfortunately... Once the Device is asking to be Restored with iTunes... it is too late to save anything...
See Here > http://support.apple.com/kb/HT1808
However... Once you have Recovered your Device...
Re-Sync your Content or Restore from the most recent Backup...
Restore from Backup > http://support.apple.com/kb/ht1766
Jessica Sanchez wrote:
I am installing itunes to a laptop and have not sync device to this lap. ...
Using a computer, other than the one you have regularily been Syncing and Backing up to, was the begining of your issue.

Powerpoint presentation I have stored in icloud until recently were syncing to Keynote on my iPad with no problem. Now when I open Keynote on my iPad there is nothing. I could use some help with this problem.

powerpoint presentation I have stored in icloud until recently were syncing to Keynote on my iPad with no problem. Now when I open Keynote on my iPad there is nothing. I could use some help with this problem.

Morning AndreD86,
Thanks for using Apple Support Communities.
These articles explain exactly what is backed up by using their method.
iTunes: About iOS backups
http://support.apple.com/kb/ht4946
and
iCloud: Backup and restore overview
http://support.apple.com/kb/ht4859
Also we want to double-click the Home button and swipe the Task Bar to the right.
Then make sure the button on the far left of Task Bar is not muted.
Best of luck,
Mario

HT204406 some of the songs i have downloaded from iclouds cut out after about 50 seconds? Has anyone else had this problem?

Some of the songs I have downloaded from iclouds cut out after about 50 seconds when i play them? Has anyone else had this problem and if so did you manage to fix it.
Thanks

I've had this happen several times... I suspect the download was interrupted for some unreported reason so it only has a partial file or has a corrupt byte in the file it failed to catch.
Just delete the local copy and re-download from the cloud and they play fine.

I have a problem icloud

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