I have a problem installing Adobe CC apps... when i want to install Illustrator for example in the App seccion on the Adobe Creative Cloud App appears the message "download error contact client assitance" and then the link "download Crative Cloud" i had m

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Link for Download & Install & Setup & Activation problems may help
-Online Chat http://www.adobe.com/support/download-install/supportinfo/

Similar Messages

  • Problem with Adobe Creative Cloud software for PC

    Good Evening,
    I have a problem witg Adobe Creative Cloud software for PC
    I have Windows 8.0 x64. I downloaded few apps using the Creative Cloud software and had to restart my computer due to the pending windows updates. After I restarted my computer, the software didn't work proprely. When i launch it, the cloud icon is gray and when i click on it i can only see the title and nothing else (white space) Each time i close it, Windows says that application caused an error and it need to be shutted down. I tried reinstalling the Creative Cloud software multiple times and it didn't help. Is there any other way to install the software without using the app ?

    Hi
    Is it specific with Muse not working ? Or its with any application installed using creative cloud app manager
    If its only Muse , then please try follow solution 1 and 2 in this document :
    http://helpx.adobe.com/muse/kb/unexpected-error-occurred-i-200.html
    If still same issue, then please get in touch with support directly.
    Thanks,
    Sanjit

  • I have a problem with Adobe Creative Cluod. Basically after installing the application when I open it I do not charge adobe products but remains all white screen. I tried to uninstall it and install it several times but it does not work.  What should I do

    I have a problem with Adobe Creative Cluod. Basically after installing the application when I open it I do not charge adobe products but remains all white screen. I tried to uninstall it and install it several times but it does not work.
    What should I do?

    Hi Anto2211,
    Please follow the thread: Black screen CC where this issue is already discussed and resolved.
    Let me know for any further query.
    Thanks,
    Ratandeep Arora

  • I have a problem, i bought lion but when i want to install he said me i need to "download osx lion server" i'm running with the last lion beta. how to update please?

    i have a problem, i bought lion but when i want to install he said me i need to "download osx lion server" i'm running with the last lion beta. how to update please?
    ps: sorry for my english :S

    You apparently are using a version of OS X you did not purchase using your Apple ID. Although you can download Mavericks you cannot install it over your current system. You must repartition your hard drive, then reinstall the version of OS X originally installed when it came new from the factory. That would be on the installer discs that should have come with the computer. If the computer did not come with discs from the factory but OS X was pre-installed (Lion or Mountain Lion) then you can perform an Internet Recovery:
    Install Mavericks, Lion/Mountain Lion Using Internet Recovery
    Be sure you backup your files to an external drive or second internal drive because the following procedure will remove everything from the hard drive.
    Boot to the Internet Recovery HD:
    Restart the computer and after the chime press and hold down the COMMAND-OPTION- R keys until a globe appears on the screen. Wait patiently - 15-20 minutes - until the Recovery main menu appears.
    Partition and Format the hard drive:
    1. Select Disk Utility from the main menu and click on the Continue button.
    2. After DU loads select your external hard drive (this is the entry with the mfgr.'s ID and size) from the left side list. Click on the Partition tab in the DU main window.
    3. Under the Volume Scheme heading set the number of partitions from the drop down menu to one. Click on the Options button, set the partition scheme to GUID then click on the OK button. Set the format type to Mac OS Extended (Journaled.) Click on the Partition button and wait until the process has completed. Quit DU and return to the main menu.
    Reinstall Lion/Mountain Lion. Mavericks: Select Reinstall Lion/Mountain Lion, Mavericks and click on the Install button. Be sure to select the correct drive to use if you have more than one.
    Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is three times faster than wireless.

  • I have a problem how can I solve it I want give permissions to groupA to edit the people picker and I want to restrict groupB to edit the people picker what is the solution boss.. in InfoPath form is it possible..

     i have  a problem how can I solve it I want give permissions to groupA to edit the people picker and I want to restrict groupB to edit the people picker what is the solution boss.. in InfoPath form is it possible..

    Hi,
    To hide/disable controls based on user group in an InfoPath form, a solution is that we can call User Profile Service to check the group of current user, then hide/disable
    specific controls by setting some rules in form.
    Here is a demo with steps in details would be helpful to you:
    http://blog.symprogress.com/2011/05/infopath-list-form-hidedisable-fields-based-on-sharepoint-group-membership/
    More information about checking if a user is a member in a SharePoint group within web InfoPath 2010 forms:
    http://www.hishamqaddomi.ca/spg/index.php/sharepoint-2010/infopath-2010/65-checking-if-a-user-is-a-member-in-a-sharepoint-group-within-web-infopath-2010-forms
    Thanks 
    TechNet Community Support
    Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact
    [email protected]

  • İ have a problem with my itunes accounts.when i want to buy in-app features i got an error

    İ have a problem with my itunes accounts.when i want to buy in-app features i got an error that;
    "Please comtact with itunnes support for completing this process"
    İ checked my device settings and tried my account with another ios device but result not changed.i still get same error.my credit card address info and my account address info same with each other.i tried my other credit cards but i got same error.
    Please check my account details for solving this issue.
    My account details :
    email: [email protected]

    These are user-to-user forums, you are not talking to Apple here.
    You can contact iTunes support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, the try selecting Purchases, Billing & Redemption

  • My calendar on iPad keeps showing the wrong month! When it is halfay through May for example on the top left it still says April!

    My calendar on my iPad keeps showing the wrong month! When it is halfway through May for example on the top left it still says April!

    Hi GraphoPD,
    If your iPad is showing the wrong date, follow the troubleshooting steps below to resolve the issue:
    iOS: Troubleshooting issues with date and time - Apple Support
    http://support.apple.com/en-us/HT203483
    Learn the steps to take if your device has any of the following issues with the date and time.
    Incorrect date or time
    Wrong time zone being set automatically
    Issues related to automatically switching with daylight savings time
    Follow these steps. Test after each step to see if the issue is resolved.
    Ensure that the version of iOS on your device is up to date.
    If the option to enable date and time automatically is available, turn it on. Tap Settings > General > Date & Time.
    Ensure that your time zone is set up correctly. Tap Settings > General > Date & Time > Time Zone.
    If the incorrect date, time, or time zone is being set up automatically on the device, please notify your cellular provider. In the meantime, tap General > Date & Time and turn off Set Automatically. Then set the appropriate time and time zone manually.
    Note: The option to set automatically might not be available on all carriers in all countries.Learn more
    Note: If you find that your device's time is incorrect after you sync with your computer, your computer's time may be incorrect. Verify the computer's time in System Preferences > Date & Time (you may want to select the checkbox to set the computer's date and time automatically). 
    Last Modified: Nov 17, 2014
    Cheers,
    - Judy

  • Problems with Adobe creative cloud offline packages ( Windows )

    Hi
    When I try to install packages that are created with Adobe Creative Cloud Packager for Enterprise they start installing and then they roll-back in the middle of the process without returning any error.
    Not really sure what can cause this as there are not many options to select from when creating the package itself...
    Any ideas anyone?
    thanks

    i7 CPU Windows 7 64-bit 12GB ram
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    Action start 15:39:54: AppSearch.
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    Action start 15:39:54: LaunchConditions.
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    Action start 15:39:54: CAHideCancelButton.
    Action ended 15:39:54: CAHideCancelButton. Return value 1.
    Action start 15:39:54: FindRelatedProducts.
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    Action start 15:39:54: ValidateProductID.
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    Action start 15:39:54: WindowsFolder.30729.6161.policy_9_0_Microsoft_VC90_ATL_x86.QFE.26049623_7BE5_3723_8AE5_10 B1D0F5042A.
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    Action start 15:39:54: WindowsFolder.30729.6161.policy_9_0_Microsoft_VC90_MFCLOC_x86.QFE.3DA05750_8DE0_3FF5_9348 _AD45AEBE0F36.
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    Action start 15:39:54: WindowsFolder.30729.6161.policy_9_0_Microsoft_VC90_OpenMP_x86.QFE.EF1548FC_5A85_3436_9873 _2CE14656F9F8.
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    Action start 15:39:54: CostInitialize.
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    Action start 15:39:54: IsolateComponents.
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    Action start 15:39:54: CostFinalize.
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    Action start 15:39:54: CAInstallMode.
    Action ended 15:39:54: CAInstallMode. Return value 1.
    Action start 15:39:54: SetODBCFolders.
    Action ended 15:39:54: SetODBCFolders. Return value 0.
    Action start 15:39:54: MigrateFeatureStates.
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    Action start 15:39:54: InstallValidate.
    Action ended 15:39:55: InstallValidate. Return value 1.
    Action start 15:39:55: RemoveExistingProducts.
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    Action start 15:39:55: InstallInitialize.
    Action ended 15:39:56: InstallInitialize. Return value 1.
    Action start 15:39:56: SxsInstallCA.
    1: sxsdelca 2: traceop 3: 1256 4: 0
    1: sxsdelca 2: traceop 3: 1257 4: 0
    1: sxsdelca 2: traceop 3: 1258 4: 0
    1: sxsdelca 2: traceop 3: 1284 4: 0
    1: sxsdelca 2: traceop 3: 1288 4: 0
    1: sxsdelca 2: traceop 3: 1289 4: 0
    1: sxsdelca 2: traceop 3: 1290 4: 0
    1: sxsdelca 2: traceop 3: 1292 4: 0
    1: sxsdelca 2: traceop 3: 1318 4: 0
    1: sxsdelca: Skipping component 2: uplevel.97F81AF1_0E47_DC99_FF1F_C8B3B9A1E18E
    1: sxsdelca 2: traceop 3: 1284 4: 0
    1: sxsdelca 2: traceop 3: 1288 4: 0
    1: sxsdelca 2: traceop 3: 1289 4: 0
    1: sxsdelca 2: traceop 3: 1290 4: 0
    1: sxsdelca 2: traceop 3: 1292 4: 0
    1: sxsdelca 2: traceop 3: 1318 4: 0
    1: sxsdelca: Skipping component 2: downlevel_manifest.8.0.50727.6195.97F81AF1_0E47_DC99_FF1F_C8B3B9A1E18E
    1: sxsdelca 2: traceop 3: 1284 4: 0
    1: sxsdelca 2: traceop 3: 1288 4: 0
    1: sxsdelca 2: traceop 3: 1289 4: 0
    1: sxsdelca 2: traceop 3: 1290 4: 0
    1: sxsdelca 2: traceop 3: 1292 4: 0
    1: sxsdelca 2: traceop 3: 1318 4: 0
    1: sxsdelca: Skipping component 2: downlevel_payload.8.0.50727.6195.97F81AF1_0E47_DC99_FF1F_C8B3B9A1E18E
    1: sxsdelca 2: traceop 3: 1284 4: 0
    1: sxsdelca 2: traceop 3: 1288 4: 0
    1: sxsdelca 2: traceop 3: 1289 4: 0
    1: sxsdelca 2: traceop 3: 1290 4: 0
    1: sxsdelca 2: traceop 3: 1292 4: 0
    1: sxsdelca 2: traceop 3: 1318 4: 0
    1: sxsdelca: Skipping component 2: downlevel_payload.97F81AF1_0E47_DC99_FF1F_C8B3B9A1E18E
    1: sxsdelca 2: traceop 3: 1284 4: 0
    1: sxsdelca 2: traceop 3: 1288 4: 0
    1: sxsdelca 2: traceop 3: 1289 4: 0
    1: sxsdelca 2: traceop 3: 1290 4: 0
    1: sxsdelca 2: traceop 3: 1292 4: 0
    1: sxsdelca 2: traceop 3: 1318 4: 0
    1: sxsdelca: Skipping component 2: downlevel_manifest.97F81AF1_0E47_DC99_FF1F_C8B3B9A1E18E
    1: sxsdelca 2: traceop 3: 1284 4: 0
    1: sxsdelca 2: traceop 3: 1288 4: 0
    1: sxsdelca 2: traceop 3: 1289 4: 0
    1: sxsdelca 2: traceop 3: 1290 4: 0
    1: sxsdelca 2: traceop 3: 1292 4: 0
    1: sxsdelca 2: traceop 3: 1318 4: 0
    1: sxsdelca: Skipping component 2: downlevel_payload.8.0.50727.89.97F81AF1_0E47_DC99_FF1F_C8B3B9A1E18E
    1: sxsdelca 2: traceop 3: 1284 4: 0
    1: sxsdelca 2: traceop 3: 1288 4: 0
    1: sxsdelca 2: traceop 3: 1289 4: 0
    1: sxsdelca 2: traceop 3: 1290 4: 0
    1: sxsdelca 2: traceop 3: 1292 4: 0
    1: sxsdelca 2: traceop 3: 1318 4: 0
    1: sxsdelca: Skipping component 2: downlevel_payload.8.0.50727.96.97F81AF1_0E47_DC99_FF1F_C8B3B9A1E18E
    1: sxsdelca 2: traceop 3: 1284 4: 0
    1: sxsdelca 2: traceop 3: 1288 4: 0
    1: sxsdelca 2: traceop 3: 1289 4: 0
    1: sxsdelca 2: traceop 3: 1290 4: 0
    1: sxsdelca 2: traceop 3: 1292 4: 0
    1: sxsdelca 2: traceop 3: 1318 4: 0
    1: sxsdelca: Skipping component 2: downlevel_payload.8.0.50727.94.97F81AF1_0E47_DC99_FF1F_C8B3B9A1E18E
    1: sxsdelca 2: traceop 3: 1284 4: 0
    1: sxsdelca 2: traceop 3: 1288 4: 0
    1: sxsdelca 2: traceop 3: 1289 4: 0
    1: sxsdelca 2: traceop 3: 1290 4: 0
    1: sxsdelca 2: traceop 3: 1292 4: 0
    1: sxsdelca 2: traceop 3: 1318 4: 0
    1: sxsdelca: Skipping component 2: downlevel_payload.8.0.50727.93.97F81AF1_0E47_DC99_FF1F_C8B3B9A1E18E
    1: sxsdelca 2: traceop 3: 1284 4: 0
    1: sxsdelca 2: traceop 3: 1288 4: 0
    1: sxsdelca 2: traceop 3: 1289 4: 0
    1: sxsdelca 2: traceop 3: 1290 4: 0
    1: sxsdelca 2: traceop 3: 1292 4: 0
    1: sxsdelca 2: traceop 3: 1318 4: 0
    1: sxsdelca: Skipping component 2: downlevel_manifest.8.0.50727.89.97F81AF1_0E47_DC99_FF1F_C8B3B9A1E18E
    1: sxsdelca 2: traceop 3: 1284 4: 0
    1: sxsdelca 2: traceop 3: 1288 4: 0
    1: sxsdelca 2: traceop 3: 1289 4: 0
    1: sxsdelca 2: traceop 3: 1290 4: 0
    1: sxsdelca 2: traceop 3: 1292 4: 0
    1: sxsdelca 2: traceop 3: 1318 4: 0
    1: sxsdelca: Skipping component 2: downlevel_payload.8.0.50727.99.97F81AF1_0E47_DC99_FF1F_C8B3B9A1E18E
    1: sxsdelca 2: traceop 3: 1284 4: 0
    1: sxsdelca 2: traceop 3: 1288 4: 0
    1: sxsdelca 2: traceop 3: 1289 4: 0
    1: sxsdelca 2: traceop 3: 1290 4: 0
    1: sxsdelca 2: traceop 3: 1292 4: 0
    1: sxsdelca 2: traceop 3: 1318 4: 0
    1: sxsdelca: Skipping component 2: downlevel_payload.8.0.50727.98.97F81AF1_0E47_DC99_FF1F_C8B3B9A1E18E
    1: sxsdelca 2: traceop 3: 1284 4: 0
    1: sxsdelca 2: traceop 3: 1288 4: 0
    1: sxsdelca 2: traceop 3: 1289 4: 0
    1: sxsdelca 2: traceop 3: 1290 4: 0
    1: sxsdelca 2: traceop 3: 1292 4: 0
    1: sxsdelca 2: traceop 3: 1318 4: 0
    1: sxsdelca: Skipping component 2: downlevel_manifest.8.0.50727.93.97F81AF1_0E47_DC99_FF1F_C8B3B9A1E18E
    1: sxsdelca 2: traceop 3: 1284 4: 0
    1: sxsdelca 2: traceop 3: 1288 4: 0
    1: sxsdelca 2: traceop 3: 1289 4: 0
    1: sxsdelca 2: traceop 3: 1290 4: 0
    1: sxsdelca 2: traceop 3: 1292 4: 0
    1: sxsdelca 2: traceop 3: 1318 4: 0
    1: sxsdelca: Skipping component 2: downlevel_payload.8.0.50727.95.97F81AF1_0E47_DC99_FF1F_C8B3B9A1E18E
    1: sxsdelca 2: traceop 3: 1284 4: 0
    1: sxsdelca 2: traceop 3: 1288 4: 0
    1: sxsdelca 2: traceop 3: 1289 4: 0
    1: sxsdelca 2: traceop 3: 1290 4: 0
    1: sxsdelca 2: traceop 3: 1292 4: 0
    1: sxsdelca 2: traceop 3: 1318 4: 0
    1: sxsdelca: Skipping component 2: downlevel_payload.8.0.50727.97.97F81AF1_0E47_DC99_FF1F_C8B3B9A1E18E
    1: sxsdelca 2: traceop 3: 1284 4: 0
    1: sxsdelca 2: traceop 3: 1288 4: 0
    1: sxsdelca 2: traceop 3: 1289 4: 0
    1: sxsdelca 2: traceop 3: 1290 4: 0
    1: sxsdelca 2: traceop 3: 1292 4: 0
    1: sxsdelca 2: traceop 3: 1318 4: 0
    1: sxsdelca: Skipping component 2: downlevel_manifest.8.0.50727.94.97F81AF1_0E47_DC99_FF1F_C8B3B9A1E18E
    1: sxsdelca 2: traceop 3: 1284 4: 0
    1: sxsdelca 2: traceop 3: 1288 4: 0
    1: sxsdelca 2: traceop 3: 1289 4: 0
    1: sxsdelca 2: traceop 3: 1290 4: 0
    1: sxsdelca 2: traceop 3: 1292 4: 0
    1: sxsdelca 2: traceop 3: 1318 4: 0
    1: sxsdelca: Skipping component 2: downlevel_manifest.8.0.50727.95.97F81AF1_0E47_DC99_FF1F_C8B3B9A1E18E
    1: sxsdelca 2: traceop 3: 1284 4: 0
    1: sxsdelca 2: traceop 3: 1288 4: 0
    1: sxsdelca 2: traceop 3: 1289 4: 0
    1: sxsdelca 2: traceop 3: 1290 4: 0
    1: sxsdelca 2: traceop 3: 1292 4: 0
    1: sxsdelca 2: traceop 3: 1318 4: 0
    1: sxsdelca: Skipping component 2: downlevel_manifest.8.0.50727.96.97F81AF1_0E47_DC99_FF1F_C8B3B9A1E18E
    1: sxsdelca 2: traceop 3: 1284 4: 0
    1: sxsdelca 2: traceop 3: 1288 4: 0
    1: sxsdelca 2: traceop 3: 1289 4: 0
    1: sxsdelca 2: traceop 3: 1290 4: 0
    1: sxsdelca 2: traceop 3: 1292 4: 0
    1: sxsdelca 2: traceop 3: 1318 4: 0
    1: sxsdelca: Skipping component 2: downlevel_payload.8.0.50727.100.97F81AF1_0E47_DC99_FF1F_C8B3B9A1E18E
    1: sxsdelca 2: traceop 3: 1284 4: 0
    1: sxsdelca 2: traceop 3: 1288 4: 0
    1: sxsdelca 2: traceop 3: 1289 4: 0
    1: sxsdelca 2: traceop 3: 1290 4: 0
    1: sxsdelca 2: traceop 3: 1292 4: 0
    1: sxsdelca 2: traceop 3: 1318 4: 0
    1: sxsdelca: Skipping component 2: downlevel_payload.8.0.50727.104.97F81AF1_0E47_DC99_FF1F_C8B3B9A1E18E
    1: sxsdelca 2: traceop 3: 1284 4: 0
    1: sxsdelca 2: traceop 3: 1288 4: 0
    1: sxsdelca 2: traceop 3: 1289 4: 0
    1: sxsdelca 2: traceop 3: 1290 4: 0
    1: sxsdelca 2: traceop 3: 1292 4: 0
    1: sxsdelca 2: traceop 3: 1318 4: 0
    1: sxsdelca: Skipping component 2: downlevel_manifest.8.0.50727.97.97F81AF1_0E47_DC99_FF1F_C8B3B9A1E18E
    1: sxsdelca 2: traceop 3: 1284 4: 0
    1: sxsdelca 2: traceop 3: 1288 4: 0
    1: sxsdelca 2: traceop 3: 1289 4: 0
    1: sxsdelca 2: traceop 3: 1290 4: 0
    1: sxsdelca 2: traceop 3: 1292 4: 0
    1: sxsdelca 2: traceop 3: 1318 4: 0
    1: sxsdelca: Skipping component 2: downlevel_payload.8.0.50727.3044.97F81AF1_0E47_DC99_FF1F_C8B3B9A1E18E
    1: sxsdelca 2: traceop 3: 1284 4: 0
    1: sxsdelca 2: traceop 3: 1288 4: 0
    1: sxsdelca 2: traceop 3: 1289 4: 0
    1: sxsdelca 2: traceop 3: 1290 4: 0
    1: sxsdelca 2: traceop 3: 1292 4: 0
    1: sxsdelca 2: traceop 3: 1318 4: 0
    1: sxsdelca: Skipping component 2: downlevel_payload.8.0.50727.101.97F81AF1_0E47_DC99_FF1F_C8B3B9A1E18E
    1: sxsdelca 2: traceop 3: 1284 4: 0
    1: sxsdelca 2: traceop 3: 1288 4: 0
    1: sxsdelca 2: traceop 3: 1289 4: 0
    1: sxsdelca 2: traceop 3: 1290 4: 0
    1: sxsdelca 2: traceop 3: 1292 4: 0
    1: sxsdelca 2: traceop 3: 1318 4: 0
    1: sxsdelca: Skipping component 2: downlevel_manifest.8.0.50727.98.97F81AF1_0E47_DC99_FF1F_C8B3B9A1E18E
    1: sxsdelca 2: traceop 3: 1284 4: 0
    1: sxsdelca 2: traceop 3: 1288 4: 0
    1: sxsdelca 2: traceop 3: 1289 4: 0
    1: sxsdelca 2: traceop 3: 1290 4: 0
    1: sxsdelca 2: traceop 3: 1292 4: 0
    1: sxsdelca 2: traceop 3: 1318 4: 0
    1: sxsdelca: Skipping component 2: downlevel_payload.8.0.50727.103.97F81AF1_0E47_DC99_FF1F_C8B3B9A1E18E
    1: sxsdelca 2: traceop 3: 1284 4: 0
    1: sxsdelca 2: traceop 3: 1288 4: 0
    1: sxsdelca 2: traceop 3: 1289 4: 0
    1: sxsdelca 2: traceop 3: 1290 4: 0
    1: sxsdelca 2: traceop 3: 1292 4: 0
    1: sxsdelca 2: traceop 3: 1318 4: 0
    1: sxsdelca: Skipping component 2: downlevel_manifest.8.0.50727.99.97F81AF1_0E47_DC99_FF1F_C8B3B9A1E18E
    1: sxsdelca 2: traceop 3: 1284 4: 0
    1: sxsdelca 2: traceop 3: 1288 4: 0
    1: sxsdelca 2: traceop 3: 1289 4: 0
    1: sxsdelca 2: traceop 3: 1290 4: 0
    1: sxsdelca 2: traceop 3: 1292 4: 0
    1: sxsdelca 2: traceop 3: 1318 4: 0
    1: sxsdelca: Skipping component 2: downlevel_payload.8.0.50727.193.97F81AF1_0E47_DC99_FF1F_C8B3B9A1E18E
    1: sxsdelca 2: traceop 3: 1284 4: 0
    1: sxsdelca 2: traceop 3: 1288 4: 0
    1: sxsdelca 2: traceop 3: 1289 4: 0
    1: sxsdelca 2: traceop 3: 1290 4: 0
    1: sxsdelca 2: traceop 3: 1292 4: 0
    1: sxsdelca 2: traceop 3: 1318 4: 0
    1: sxsdelca: Skipping component 2: downlevel_manifest.8.0.50727.100.97F81AF1_0E47_DC99_FF1F_C8B3B9A1E18E
    1: sxsdelca 2: traceop 3: 1284 4: 0
    1: sxsdelca 2: traceop 3: 1288 4: 0
    1: sxsdelca 2: traceop 3: 1289 4: 0
    1: sxsdelca 2: traceop 3: 1290 4: 0
    1: sxsdelca 2: traceop 3: 1292 4: 0
    1: sxsdelca 2: traceop 3: 1318 4: 0
    1: sxsdelca: Skipping component 2: downlevel_payload.8.0.50727.3069.97F81AF1_0E47_DC99_FF1F_C8B3B9A1E18E
    1: sxsdelca 2: traceop 3: 1284 4: 0
    1: sxsdelca 2: traceop 3: 1288 4: 0
    1: sxsdelca 2: traceop 3: 1289 4: 0
    1: sxsdelca 2: traceop 3: 1290 4: 0
    1: sxsdelca 2: traceop 3: 1292 4: 0
    1: sxsdelca 2: traceop 3: 1318 4: 0
    1: sxsdelca: Skipping component 2: downlevel_manifest.8.0.50727.101.97F81AF1_0E47_DC99_FF1F_C8B3B9A1E18E
    1: sxsdelca 2: traceop 3: 1284 4: 0
    1: sxsdelca 2: traceop 3: 1288 4: 0
    1: sxsdelca 2: traceop 3: 1289 4: 0
    1: sxsdelca 2: traceop 3: 1290 4: 0
    1: sxsdelca 2: traceop 3: 1292 4: 0
    1: sxsdelca 2: traceop 3: 1318 4: 0
    1: sxsdelca: Skipping component 2: downlevel_manifest.8.0.50727.103.97F81AF1_0E47_DC99_FF1F_C8B3B9A1E18E
    1: sxsdelca 2: traceop 3: 1284 4: 0
    1: sxsdelca 2: traceop 3: 1288 4: 0
    1: sxsdelca 2: traceop 3: 1289 4: 0
    1: sxsdelca 2: traceop 3: 1290 4: 0
    1: sxsdelca 2: traceop 3: 1292 4: 0
    1: sxsdelca 2: traceop 3: 1318 4: 0
    1: sxsdelca: Skipping component 2: downlevel_payload.8.0.50727.1833.97F81AF1_0E47_DC99_FF1F_C8B3B9A1E18E
    1: sxsdelca 2: traceop 3: 1284 4: 0
    1: sxsdelca 2: traceop 3: 1288 4: 0
    1: sxsdelca 2: traceop 3: 1289 4: 0
    1: sxsdelca 2: traceop 3: 1290 4: 0
    1: sxsdelca 2: traceop 3: 1292 4: 0
    1: sxsdelca 2: traceop 3: 1318 4: 0
    1: sxsdelca: Skipping component 2: downlevel_manifest.8.0.50727.104.97F81AF1_0E47_DC99_FF1F_C8B3B9A1E18E
    1: sxsdelca 2: traceop 3: 1284 4: 0
    1: sxsdelca 2: traceop 3: 1288 4: 0
    1: sxsdelca 2: traceop 3: 1289 4: 0
    1: sxsdelca 2: traceop 3: 1290 4: 0
    1: sxsdelca 2: traceop 3: 1292 4: 0
    1: sxsdelca 2: traceop 3: 1318 4: 0
    1: sxsdelca: Skipping component 2: downlevel_payload.8.0.50727.238.97F81AF1_0E47_DC99_FF1F_C8B3B9A1E18E
    1: sxsdelca 2: traceop 3: 1284 4: 0
    1: sxsdelca 2: traceop 3: 1288 4: 0
    1: sxsdelca 2: traceop 3: 1289 4: 0
    1: sxsdelca 2: traceop 3: 1290 4: 0
    1: sxsdelca 2: traceop 3: 1292 4: 0
    1: sxsdelca 2: traceop 3: 1318 4: 0
    1: sxsdelca: Skipping component 2: downlevel_payload.8.0.50727.4028.97F81AF1_0E47_DC99_FF1F_C8B3B9A1E18E
    1: sxsdelca 2: traceop 3: 1284 4: 0
    1: sxsdelca 2: traceop 3: 1288 4: 0
    1: sxsdelca 2: traceop 3: 1289 4: 0
    1: sxsdelca 2: traceop 3: 1290 4: 0
    1: sxsdelca 2: traceop 3: 1292 4: 0
    1: sxsdelca 2: traceop 3: 1318 4: 0
    1: sxsdelca: Skipping component 2: downlevel_manifest.8.0.50727.193.97F81AF1_0E47_DC99_FF1F_C8B3B9A1E18E
    1: sxsdelca 2: traceop 3: 1284 4: 0
    1: sxsdelca 2: traceop 3: 1288 4: 0
    1: sxsdelca 2: traceop 3: 1289 4: 0
    1: sxsdelca 2: traceop 3: 1290 4: 0
    1: sxsdelca 2: traceop 3: 1292 4: 0
    1: sxsdelca 2: traceop 3: 1318 4: 0
    1: sxsdelca: Skipping component 2: downlevel_payload.8.0.50727.3051.97F81AF1_0E47_DC99_FF1F_C8B3B9A1E18E
    1: sxsdelca 2: traceop 3: 1284 4: 0
    1: sxsdelca 2: traceop 3: 1288 4: 0
    1: sxsdelca 2: traceop 3: 1289 4: 0
    1: sxsdelca 2: traceop 3: 1290 4: 0
    1: sxsdelca 2: traceop 3: 1292 4: 0
    1: sxsdelca 2: traceop 3: 1318 4: 0
    1: sxsdelca: Skipping component 2: downlevel_manifest.8.0.50727.238.97F81AF1_0E47_DC99_FF1F_C8B3B9A1E18E
    1: sxsdelca 2: traceop 3: 1284 4: 0
    1: sxsdelca 2: traceop 3: 1288 4: 0
    1: sxsdelca 2: traceop 3: 1289 4: 0
    1: sxsdelca 2: traceop 3: 1290 4: 0
    1: sxsdelca 2: traceop 3: 1292 4: 0
    1: sxsdelca 2: traceop 3: 1318 4: 0
    1: sxsdelca: Skipping component 2: downlevel_manifest.8.0.50727.3044.97F81AF1_0E47_DC99_FF1F_C8B3B9A1E18E
    1: sxsdelca 2: traceop 3: 1284 4: 0
    1: sxsdelca 2: traceop 3: 1288 4: 0
    1: sxsdelca 2: traceop 3: 1289 4: 0
    1: sxsdelca 2: traceop 3: 1290 4: 0
    1: sxsdelca 2: traceop 3: 1292 4: 0
    1: sxsdelca 2: traceop 3: 1318 4: 0
    1: sxsdelca: Skipping component 2: downlevel_payload.8.0.50727.4027.97F81AF1_0E47_DC99_FF1F_C8B3B9A1E18E
    1: sxsdelca 2: traceop 3: 1284 4: 0
    1: sxsdelca 2: traceop 3: 1288 4: 0
    1: sxsdelca 2: traceop 3: 1289 4: 0
    1: sxsdelca 2: traceop 3: 1290 4: 0
    1: sxsdelca 2: traceop 3: 1292 4: 0
    1: sxsdelca 2: traceop 3: 1318 4: 0
    1: sxsdelca: Skipping component 2: downlevel_payload.8.0.50727.4053.97F81AF1_0E47_DC99_FF1F_C8B3B9A1E18E
    1: sxsdelca 2: traceop 3: 1284 4: 0
    1: sxsdelca 2: traceop 3: 1288 4: 0
    1: sxsdelca 2: traceop 3: 1289 4: 0
    1: sxsdelca 2: traceop 3: 1290 4: 0
    1: sxsdelca 2: traceop 3: 1292 4: 0
    1: sxsdelca 2: traceop 3: 1318 4: 0
    1: sxsdelca: Skipping component 2: downlevel_manifest.8.0.50727.3051.97F81AF1_0E47_DC99_FF1F_C8B3B9A1E18E
    1: sxsdelca 2: traceop 3: 1284 4: 0
    1: sxsdelca 2: traceop 3: 1288 4: 0
    1: sxsdelca 2: traceop 3: 1289 4: 0
    1: sxsdelca 2: traceop 3: 1290 4: 0
    1: sxsdelca 2: traceop 3: 1292 4: 0
    1: sxsdelca 2: traceop 3: 1318 4: 0
    1: sxsdelca: Skipping component 2: downlevel_manifest.8.0.50727.3069.97F81AF1_0E47_DC99_FF1F_C8B3B9A1E18E
    1: sxsdelca 2: traceop 3: 1284 4: 0
    1: sxsdelca 2: traceop 3: 1288 4: 0
    1: sxsdelca 2: traceop 3: 1289 4: 0
    1: sxsdelca 2: traceop 3: 1290 4: 0
    1: sxsdelca 2: traceop 3: 1292 4: 0
    1: sxsdelca 2: traceop 3: 1318 4: 0
    1: sxsdelca: Skipping component 2: downlevel_payload.8.0.50727.4029.97F81AF1_0E47_DC99_FF1F_C8B3B9A1E18E
    1: sxsdelca 2: traceop 3: 1284 4: 0
    1: sxsdelca 2: traceop 3: 1288 4: 0
    1: sxsdelca 2: traceop 3: 1289 4: 0
    1: sxsdelca 2: traceop 3: 1290 4: 0
    1: sxsdelca 2: traceop 3: 1292 4: 0
    1: sxsdelca 2: traceop 3: 1318 4: 0
    1: sxsdelca: Skipping component 2: downlevel_manifest.8.0.50727.1833.97F81AF1_0E47_DC99_FF1F_C8B3B9A1E18E
    1: sxsdelca 2: traceop 3: 1284 4: 0
    1: sxsdelca 2: traceop 3: 1288 4: 0
    1: sxsdelca 2: traceop 3: 1289 4: 0
    1: sxsdelca 2: traceop 3: 1290 4: 0
    1: sxsdelca 2: traceop 3: 1292 4: 0
    1: sxsdelca 2: traceop 3: 1318 4: 0
    1: sxsdelca: Skipping component 2: downlevel_payload.8.0.50727.4052.97F81AF1_0E47_DC99_FF1F_C8B3B9A1E18E
    1: sxsdelca 2: traceop 3: 1284 4: 0
    1: sxsdelca 2: traceop 3: 1288 4: 0
    1: sxsdelca 2: traceop 3: 1289 4: 0
    1: sxsdelca 2: traceop 3: 1290 4: 0
    1: sxsdelca 2: traceop 3: 1292 4: 0
    1: sxsdelca 2: traceop 3: 1318 4: 0
    1: sxsdelca: Skipping component 2: downlevel_manifest.8.0.50727.4027.97F81AF1_0E47_DC99_FF1F_C8B3B9A1E18E
    1: sxsdelca 2: traceop 3: 1284 4: 0
    1: sxsdelca 2: traceop 3: 1288 4: 0
    1: sxsdelca 2: traceop 3: 1289 4: 0
    1: sxsdelca 2: traceop 3: 1290 4: 0
    1: sxsdelca 2: traceop 3: 1292 4: 0
    1: sxsdelca 2: traceop 3: 1318 4: 0
    1: sxsdelca: Skipping component 2: downlevel_payload.8.0.50727.4045.97F81AF1_0E47_DC99_FF1F_C8B3B9A1E18E
    1: sxsdelca 2: traceop 3: 1284 4: 0
    1: sxsdelca 2: traceop 3: 1288 4: 0
    1: sxsdelca 2: traceop 3: 1289 4: 0
    1: sxsdelca 2: traceop 3: 1290 4: 0
    1: sxsdelca 2: traceop 3: 1292 4: 0
    1: sxsdelca 2: traceop 3: 1318 4: 0
    1: sxsdelca: Skipping component 2: downlevel_payload.8.0.50727.6188.97F81AF1_0E47_DC99_FF1F_C8B3B9A1E18E
    1: sxsdelca 2: traceop 3: 1284 4: 0
    1: sxsdelca 2: traceop 3: 1288 4: 0
    1: sxsdelca 2: traceop 3: 1289 4: 0
    1: sxsdelca 2: traceop 3: 1290 4: 0
    1: sxsdelca 2: traceop 3: 1292 4: 0
    1: sxsdelca 2: traceop 3: 1318 4: 0
    1: sxsdelca: Skipping component 2: downlevel_manifest.8.0.50727.4028.97F81AF1_0E47_DC99_FF1F_C8B3B9A1E18E
    1: sxsdelca 2: traceop 3: 1284 4: 0
    1: sxsdelca 2: traceop 3: 1288 4: 0
    1: sxsdelca 2: traceop 3: 1289 4: 0
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    1: sxsdelca 2: traceop 3: 1284 4: 0
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    1: sxsdelca 2: traceop 3: 1284 4: 0
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  • What is the problem with Adobe Creative Cloud Premiere Pro CC 2014, why it freezes often?

    I Purchased the Adobe Creative Productive Premium Suite CS5 in early 2010 and I was very satisfied with it all this time, I can say that I never had a problem while using any of the Production Premium applications. Few weeks ago, I asked Mr. Philip Bloom about a technical issue regarding the best method to use a 50 FPS clip with a 23.976 FPS project, and I got his kind help but he recommended me too that I should upgrade to the latest Adobe Cloud CC 2014 which has many new features added to the different programs. I took his kind advice and downloaded a trial version of all the Adobe Cloud CC programs which I use for my filmmaking business.
    Today is the 20th day of my trial period and I have 10 days left to take the decision of continuing with CC 2014 or not. The past 20 trial days were not very pleasant. I want you to share with me the following details which I'll list them as bullet points and I would appreciate diagnosing the problem if you can and suggest a solution for it  to re-try the Adobe Cloud CC 2014 for the 10 remaining days with no further problems.
    I used to have the Gigabyte graphics card GTX 470 for about 4 years and it malfunctioned last year and I replaced it with a humble Geoforce GT 610 card, but it worked fine with the Adobe Suite CS5 programs.
    My system configuration is Intel Core I7   950@  3.07GHz , installed memory 12 GB. , Windows 7 Ultimate, 64 bit Service pack 1, 3 hard drives 1TB. each (one of them is dedicated for Adobe asset files and the editing work)
    For the first 2 or 3 days I used mainly the Premiere Pro CC 2014 establishing short projects for a max. of 5 minutes each and it was working normal. But, later, as soon as I started to build a project which reached about 24 minutes of length and I began to edit those before I add more clips to the timeline, unfortunately, the PrPro CC 2014 started to freeze on any of the frames every time I try to edit normally as I used to do with the CS5, so, I had to wait for 2 or 3 minutes every time it freezes, then it works for seconds then freezes again!!  and during the 20 days mentioned above it crashed once.
    The movie files of my project are the Nikon's .Mov files and the editing work which I performed included effects such as Color correction (levels) color correction (fast) color correction (Auto) sharpen effect, and stabilizing effect.
    I installed the Magic Bullets Suite trial version, and the Neat Video trial version, aiming to purchase either the DeNoiser or the Neat Video (but I tried their effects without saving them to the project).
    I used to export parts/ or whole project before finalizing the editing process to be able to monitor on a TV screen (mp4 file format) some of the changes I made in PrPro before being freezed.
    Based on my previous 5 years experience using the CS5 Suite I have a strong trust in Adobe, I never thought the problem was in the PrPro application, but rationally I thought it was the graphic card (GT610), and accordingly I purchased yesterday a new Zotac Geoforce GTX 770 (listed by Adobe as an approved card) and I installed it and checked that it is running fine and I checked the processor temperature which was within the normal level.
    Only today, I began to think that it might be something wrong with the Adobe Cloud CC 2014 ( a bug or something) and as a result of searching on the internet I could see lot of users since 2014 who were having freezes and crashes with the CC and the CC 2014 versions. That was a shock for me, could it be that until Feb. 2015 the same severe problem still occurs???
    Sorry for any inconvenience, looking forward to seeing a solution for that serious problem.

    Hello Ashraf,
    Sorry you didn't get any help on this post. In the future, please contact Adobe Support for 1-1 assistance on issues like this: Contact Customer Care
    Thanks,
    Kevin

  • I continously have to activate my adobe creative cloud apps

    On my primary computer it seems like everyday I have to activitate my installed creative cloud apps.  Is there something that needs to be updated, or checked on this computer, so that it will be recognized?  I primarily use Premiere, Photoshop, and Encore.

    So it would appear that you have the current version of the Adobe Application Manager.  This does typically resolve this difficulty.  What have you tried so far to resolve your difficulties?  Have you been in contact with our support team?  If so do you have a case number I could review?

  • I have a subscription to Adobe Creative Cloud. Why don't I have the newest version of After Effects?

    I am up to date on all of my updates through the Adobe Application Manager, but I only have version 11. Any idea of why this is?

    Because your system does not meet the minimum system requirements or because you have not installed the Creative Cloud App.

  • Problems With Adobe Creative Cloud Software

    Hi there,
    Please come back to me with a solution when you have a spare moment.
    I have paid my Creatvie Cloud subscription.
    Previously had installed:
    Photoshop CS6 - installed and working
    Lightroom 4 - installed and working
    After installed the Cloud tried installing these programs there are the error codes.
    Problem I have is 30 day trial is ended and I don't have the serial.
    Using Windows 7, 64-bit
    Indesign CS6 - not working
    Exit Code: 6 Please see specific errors and warnings below for troubleshooting. For example,  ERROR: DF012, DF024 ... WARNING: DS013, DW016 ...   -------------------------------------- Summary --------------------------------------  - 0 fatal error(s), 8 error(s), 9 warning(s)    WARNING: DS013: Payload {3BF96AC2-0CA1-11DF-B07B-459956D89593} AdobeHelp 1.0.0.0 is already installed and the session payload {D38116C8-C472-4BB0-AD6F-0C1DD1320D1D} AdobeHelp 4.0.0.0 has no upgrade/conflict relationship with it.  WARNING: DS013: Payload {A8798E04-96FF-4564-9157-0D4C89CB794C} DynamiclinkSupport 5.0.0.0 is already installed and the session payload {DE88AA40-6766-43D3-A755-8FC374B3D2C3} DynamiclinkSupport 6.0.0.0 has no upgrade/conflict relationship with it.  WARNING: DS013: Checking payloads upgrade/conflict relationships : Failed with code 1  WARNING: DW016: NOTE: Cannot set action to the payload {B8ADDCBD-30D9-4366-AE25-089CEF76C8E1} Suite Shared Configuration CS6 3.0.0.0 as it is already upgraded by the payload {8706963D-5F48-47CC-998B-DAB70B089DB8} Suite Shared Configuration CS6 3.0.0.0  WARNING: DW016: NOTE: Cannot set action to the payload {B8ADDCBD-30D9-4366-AE25-089CEF76C8E1} Suite Shared Configuration CS6 3.0.0.0 as it is already upgraded by the payload {8706963D-5F48-47CC-998B-DAB70B089DB8} Suite Shared Configuration CS6 3.0.0.0  WARNING: DW016: NOTE: Cannot set action to the payload {B8ADDCBD-30D9-4366-AE25-089CEF76C8E1} Suite Shared Configuration CS6 3.0.0.0 as it is already upgraded by the payload {8706963D-5F48-47CC-998B-DAB70B089DB8} Suite Shared Configuration CS6 3.0.0.0  WARNING: DW016: NOTE: Cannot set action to the payload {B8ADDCBD-30D9-4366-AE25-089CEF76C8E1} Suite Shared Configuration CS6 3.0.0.0 as it is already upgraded by the payload {8706963D-5F48-47CC-998B-DAB70B089DB8} Suite Shared Configuration CS6 3.0.0.0  ----------- Payload: {DE7C6FA1-AF75-48A8-B495-CFAD529BCC3D} Recommended Common Fonts Installation 2.0.0.0 -----------  WARNING: DF054: Unable to read Adobe file version for file path 'C:\Windows\Fonts\CharlemagneStd-Bold.otf'(Seq 27)  ERROR: DF012: Unable to find file(Seq 27)  ERROR: DF024: Unable to preserve original file at "C:\Windows\Fonts\CharlemagneStd-Bold.otf" Error 32 The process cannot access the file because it is being used by another process.(Seq 27)  ERROR: DW063: Command ARKDeleteFileCommand failed.(Seq 27)  ----------- Payload: {311CDC89-AC18-4344-9EC9-0225328C73D3} Required Common Fonts Installation 2.0.0.0 -----------  WARNING: DF054: Unable to read Adobe file version for file path 'C:\Windows\Fonts\MinionPro-Bold.otf'(Seq 34)  ERROR: DF012: Unable to find file(Seq 34)  ERROR: DF024: Unable to preserve original file at "C:\Windows\Fonts\MinionPro-Bold.otf" Error 32 The process cannot access the file because it is being used by another process.(Seq 34)  ERROR: DW063: Command ARKDeleteFileCommand failed.(Seq 34)    ERROR: DW050: The following payload errors were found during install:  ERROR: DW050:  - Required Common Fonts Installation: Install failed  ERROR: DW050:  - Recommended Common Fonts Installation: Install failed  -------------------------------------------------------------------------------------
    Adobe Premiere Pro CS6 Family - not working
    Exit Code: 6
    Please see specific errors and warnings below for troubleshooting. For example,  ERROR: DF012, DF037 ... WARNING: DS013, DW017 ...
    -------------------------------------- Summary --------------------------------------
    - 0 fatal error(s), 9 error(s), 8 warning(s)
    WARNING: DS013: Payload {CD693E49-C5EF-4FA6-9037-9B636931C02B} AmericanEnglishSpeechAnalysisModels 1.0.0.0 is already installed and the session payload {C5CA53A2-E722-4D76-B5AC-71522CC48AB3} AmericanEnglishSpeechAnalysisModels 3.0.0.0 has no upgrade/conflict relationship with it.
    WARNING: DS013: Payload {3BF96AC2-0CA1-11DF-B07B-459956D89593} AdobeHelp 1.0.0.0 is already installed and the session payload {D38116C8-C472-4BB0-AD6F-0C1DD1320D1D} AdobeHelp 4.0.0.0 has no upgrade/conflict relationship with it.
    WARNING: DS013: Payload {A8798E04-96FF-4564-9157-0D4C89CB794C} DynamiclinkSupport 5.0.0.0 is already installed and the session payload {DE88AA40-6766-43D3-A755-8FC374B3D2C3} DynamiclinkSupport 6.0.0.0 has no upgrade/conflict relationship with it.
    WARNING: DS013: Checking payloads upgrade/conflict relationships : Failed with code 1
    WARNING: DW017: PayloadPolicyNode.SetAction: DN payload {9E0AF030-AC6B-11E0-8837-00215AEA26C9} Microsoft Visual C++ 2010 Redistributable Package (x86) 10.0.40219.1 is required by {B8ADDCBD-30D9-4366-AE25-089CEF76C8E1} Suite Shared Configuration CS6 3.0.0.0 but isn't free. Reason: Required dependency
    ----------- Payload: {B8ADDCBD-30D9-4366-AE25-089CEF76C8E1} Suite Shared Configuration CS6 3.0.0.0 -----------
    ERROR: DF037: Unable to delete directory "C:\Program Files (x86)\Common Files\Adobe\PCF". Error 145 The directory is not empty.(Seq 2)
    WARNING: DW063: Command ARKDeleteDirectoryCommand failed.(Seq 2)
    ----------- Payload: {8085C16A-3148-40B4-BC8B-12ED59C9C478} Recommended Common Fonts Installation x64 2.0.0.0 -----------
    WARNING: DF054: Unable to read Adobe file version for file path 'C:\Windows\Fonts\CharlemagneStd-Bold.otf'(Seq 28)
    ERROR: DF012: Unable to find file(Seq 28)
    ERROR: DF024: Unable to preserve original file at "C:\Windows\Fonts\CharlemagneStd-Bold.otf" Error 32 The process cannot access the file because it is being used by another process.(Seq 28)
    ERROR: DW063: Command ARKDeleteFileCommand failed.(Seq 28)
    ----------- Payload: {63594DD4-0241-422A-93A5-B6530040E1C7} Required Common Fonts Installation x64 2.0.0.0 -----------
    WARNING: DF054: Unable to read Adobe file version for file path 'C:\Windows\Fonts\MinionPro-Bold.otf'(Seq 35)
    ERROR: DF012: Unable to find file(Seq 35)
    ERROR: DF024: Unable to preserve original file at "C:\Windows\Fonts\MinionPro-Bold.otf" Error 32 The process cannot access the file because it is being used by another process.(Seq 35)
    ERROR: DW063: Command ARKDeleteFileCommand failed.(Seq 35)
    ERROR: DW050: The following payload errors were found during install:
    ERROR: DW050:  - Required Common Fonts Installation x64: Install failed
    ERROR: DW050:  - Recommended Common Fonts Installation x64: Install failed
    After Effects CS6 - not working
    Exit Code: 6
    Please see specific errors and warnings below for troubleshooting. For example,  ERROR: DF012, DF024 ... WARNING: DS013, DW016 ...
    -------------------------------------- Summary --------------------------------------
    - 0 fatal error(s), 8 error(s), 9 warning(s)
    WARNING: DS013: Payload {3BF96AC2-0CA1-11DF-B07B-459956D89593} AdobeHelp 1.0.0.0 is already installed and the session payload {D38116C8-C472-4BB0-AD6F-0C1DD1320D1D} AdobeHelp 4.0.0.0 has no upgrade/conflict relationship with it.
    WARNING: DS013: Payload {A8798E04-96FF-4564-9157-0D4C89CB794C} DynamiclinkSupport 5.0.0.0 is already installed and the session payload {DE88AA40-6766-43D3-A755-8FC374B3D2C3} DynamiclinkSupport 6.0.0.0 has no upgrade/conflict relationship with it.
    WARNING: DS013: Checking payloads upgrade/conflict relationships : Failed with code 1
    WARNING: DW016: NOTE: Cannot set action to the payload {B8ADDCBD-30D9-4366-AE25-089CEF76C8E1} Suite Shared Configuration CS6 3.0.0.0 as it is already upgraded by the payload {8706963D-5F48-47CC-998B-DAB70B089DB8} Suite Shared Configuration CS6 3.0.0.0
    WARNING: DW016: NOTE: Cannot set action to the payload {B8ADDCBD-30D9-4366-AE25-089CEF76C8E1} Suite Shared Configuration CS6 3.0.0.0 as it is already upgraded by the payload {8706963D-5F48-47CC-998B-DAB70B089DB8} Suite Shared Configuration CS6 3.0.0.0
    WARNING: DW016: NOTE: Cannot set action to the payload {B8ADDCBD-30D9-4366-AE25-089CEF76C8E1} Suite Shared Configuration CS6 3.0.0.0 as it is already upgraded by the payload {8706963D-5F48-47CC-998B-DAB70B089DB8} Suite Shared Configuration CS6 3.0.0.0
    WARNING: DW016: NOTE: Cannot set action to the payload {B8ADDCBD-30D9-4366-AE25-089CEF76C8E1} Suite Shared Configuration CS6 3.0.0.0 as it is already upgraded by the payload {8706963D-5F48-47CC-998B-DAB70B089DB8} Suite Shared Configuration CS6 3.0.0.0
    ----------- Payload: {8085C16A-3148-40B4-BC8B-12ED59C9C478} Recommended Common Fonts Installation x64 2.0.0.0 -----------
    WARNING: DF054: Unable to read Adobe file version for file path 'C:\Windows\Fonts\CharlemagneStd-Bold.otf'(Seq 28)
    ERROR: DF012: Unable to find file(Seq 28)
    ERROR: DF024: Unable to preserve original file at "C:\Windows\Fonts\CharlemagneStd-Bold.otf" Error 32 The process cannot access the file because it is being used by another process.(Seq 28)
    ERROR: DW063: Command ARKDeleteFileCommand failed.(Seq 28)
    ----------- Payload: {63594DD4-0241-422A-93A5-B6530040E1C7} Required Common Fonts Installation x64 2.0.0.0 -----------
    WARNING: DF054: Unable to read Adobe file version for file path 'C:\Windows\Fonts\MinionPro-Bold.otf'(Seq 35)
    ERROR: DF012: Unable to find file(Seq 35)
    ERROR: DF024: Unable to preserve original file at "C:\Windows\Fonts\MinionPro-Bold.otf" Error 32 The process cannot access the file because it is being used by another process.(Seq 35)
    ERROR: DW063: Command ARKDeleteFileCommand failed.(Seq 35)
    ERROR: DW050: The following payload errors were found during install:
    ERROR: DW050:  - Required Common Fonts Installation x64: Install failed
    How can you fix this problem, thanks in advance
    ERROR: DW050:  - Recommended Common Fonts Installation x64: Install failed

    Hi,
    1. Please go thorough the following Microsoft article:
    http://social.technet.microsoft.com/wiki/contents/articles/enable-disable-the-local-hidden -built-in-administrator-account-in-windows-7.aspx
    2. During installation "MinionPro-Bold.otf" font in   C:\Windows\Fonts\ is not preserved due to some permission issues on this folder. You can do any of the following:
    A. Move "MinionPro-Bold.otf" font in   C:\Windows\Fonts\ to another location like Desktop and try again
    B. Give permission to Everyone on this (C:\Windows\Fonts\) folder and try again
    Hope that will resolve the issue.
    Thanks
    Kapil Malik

  • Problems with Adobe Creative Cloud Packager

    Hello Community
    I have a problem with the Creative cloud packager.
    i can pakage fine but when i try to install the package on another mac it simply says installation failed after a few minutes, i can see it installs Adobe Bridge in the launchpad but nothing more.
    The package includes Photoshop , Bridge, Muse, Premiere, Illustrator, Indesign, After Effects,l Dreamweaver, incopy, lightroom,
    The install works fine if i try to install it on the mac i made the package with
    The mac im trying to install on is a imac 27 " 5K osx 10.10

    Hi KwKn,
    Does it work on the machine on which you are creating the package?
    Do you have any security software running on the machine?
    Also I would request you to go through the below link.
    Creative Cloud Help | Packager
    Regards,
    Anand

  • I live in the country. I have ADSL but it is slow. I have just upgraded to Adobe Creative Cloud and downloaded the installer. After three attempts to install I give up because the installer has too! What do I do now?  Joan McGovern, Camilo Enterprises, Au

    I probably should not have asked this question at this time as I need to go to bed. It's 11.34 pm. I do hope someone has an answer because I feel very dudded, having finally decided to join the Adobe cloud!

    either
    1) have someone else download for you and send you the installation files on a usb stick
    2) find a better connection yourself and download to a usb stick
    3) use your current connection and a download manager to download the installation files.
    in all cases, use the the direct downloads,
    Downloads available:
    Suites and Programs:  CC | CS6 | CS5.5 | CS5 | CS4 | CS3
    Acrobat:  XI, X | 9,8 | 9 standard
    Premiere Elements:  12 | 11, 10 | 9, 8, 7
    Photoshop Elements:  12 | 11, 10 | 9,8,7
    Lightroom:  5 | 4 | 3
    Captivate:  7 | 6 | 5
    Contribute:  CS5 | CS4, CS3
    Download and installation help for Adobe links
    Download and installation help for Prodesigntools links are listed on most linked pages.  They are critical; especially steps 1, 2 and 3.  If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

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