I have a problem installing the new adobe!!

Hi I was trying to update my adobe and suddenly my adobe was gone. I had tried to delete all my adobe files and redownload them again, but a message kept appearing
Error 1310. Error writing to file.
C:\ProgramData\Adobe\Acrobat\9.0\Replicate\Security\directories.acrodata.
verify that you have access to that directory.
Also
Error 1304. Error writing to file
C:\ProgramData\Adobe\Acrobat\9.0\reader\Plug-ins\Annotations\Stamps\Words.pdf
verify that you have access to that directory.
I am the amidistrator and I am using windows vista.
Can anyone help me!!!

As you are posting in the Reader forum, I'll asume that by "my adobe" you mean Adobe Reader, for there is no product called Adobe, although many include the word in their names.
To have any chance of success, you need to start by removing all traces of any previous version(s) of Reader. As the MS Cleanup Utility is no longer available, this thread may help you in that:
http://forums.adobe.com/thread/672048?tstart=0

Similar Messages

I have tried to install the new Adobe Flash Player 11 dozens of times, but it will only install to 7% and then stops.

I have tried to install the new Adobe Flash Player 11 dozens of times, but it stops at 7%. What to do?

Sorry, this question is not resolved. I accidentally made it "This question is Assumed Answered."

Having problems installing the new flash player

As the title say im having great problems installing the new flash player. I have downloaded it many times and tried installing each time, still nothing. Ive tried installing it offline with my computer totally disconnected from the internet, nothing. Each time i try and install it, it goes through 2 windows (one saying if i want to run it, and one asking for permission) and after they disappear, the icon also disappears strangely =S. I checked it on task manager and it is just sitting there doing nothing. Please help.
Thanks
Lee

=O====== M/10.1.53.64 2010-06-17+21-49-19.163 ========
0000 [I] 00000010 "C:\Users\Lee\AppData\Local\Temp\FlashPlayerUpdate03.exe"
0001 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/Version 2
0002 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/Version 2
0003 [W] 00001036 Software\Mozilla\Firefox\extensions/Plugins 2
0004 [W] 00001036 Software\Mozilla\Mozilla Firefox\extensions/Plugins 2
0005 [W] 00001036 Software\Opera Software/Last CommandLine 2
0006 [W] 00001036 Software\Opera Software/Last CommandLine 2
0007 [W] 00001036 Software\Opera Software/Plugin Path 2
0008 [W] 00001036 Software\Opera Software/Plugin Path 2
0009 [I] 00000014 C:\Windows\system32\Macromed\Flash\NPSWF32.dll
0010 [I] 00000015 C:\Windows\system32\Macromed\Flash\FlashUtil10h_Plugin.exe
0011 [I] 00000017 C:\Windows\system32\Macromed\Flash
=X====== M/10.1.53.64 2010-06-17+21-50-05.759 ========
=O====== M/10.1.82.76 2010-08-13+10-34-40.438 ========
0000 [I] 00000010 "C:\Users\Lee\AppData\Local\Temp\257B.dir\InstallFlashPlayer.exe" -iv 0
0001 [W] 00001036 Software\Mozilla\Firefox\extensions/Plugins 2
0002 [W] 00001036 Software\Mozilla\Mozilla Firefox\extensions/Plugins 2
0003 [W] 00001036 Software\Opera Software/Last CommandLine 2
0004 [W] 00001036 Software\Opera Software/Last CommandLine 2
0005 [W] 00001036 Software\Opera Software/Plugin Path 2
0006 [W] 00001036 Software\Opera Software/Plugin Path 2
0007 [I] 00000014 C:\Windows\system32\Macromed\Flash\NPSWF32.dll
0008 [I] 00000015 C:\Windows\system32\Macromed\Flash\FlashUtil10i_Plugin.exe
0009 [I] 00000017 C:\Windows\system32\Macromed\Flash
=X====== M/10.1.82.76 2010-08-13+10-35-11.883 ========
=O====== M/10.1.85.3 2010-10-16+15-47-16.995 ========
0000 [I] 00000010 "C:\Users\Lee\AppData\Local\Temp\3B9.dir\InstallFlashPlayer.exe" -iv 0
0001 [W] 00001036 Software\Mozilla\Firefox\extensions/Plugins 2
0002 [W] 00001036 Software\Mozilla\Mozilla Firefox\extensions/Plugins 2
0003 [W] 00001036 Software\Opera Software/Last CommandLine 2
0004 [W] 00001036 Software\Opera Software/Last CommandLine 2
0005 [W] 00001036 Software\Opera Software/Plugin Path 2
0006 [W] 00001036 Software\Opera Software/Plugin Path 2
0007 [I] 00000014 C:\Windows\system32\Macromed\Flash\NPSWF32.dll
0008 [I] 00000015 C:\Windows\system32\Macromed\Flash\FlashUtil10k_Plugin.exe
0009 [I] 00000017 C:\Windows\system32\Macromed\Flash
=X====== M/10.1.85.3 2010-10-16+15-47-30.251 ========
=O====== M/10.1.102.64 2010-11-14+02-30-36.108 ========
0000 [I] 00000010 "C:\Users\Lee\AppData\Local\Temp\4D86.dir\InstallFlashPlayer.exe" -iv 0
0001 [W] 00001036 Software\Mozilla\Firefox\extensions/Plugins 2
0002 [W] 00001036 Software\Mozilla\Mozilla Firefox\extensions/Plugins 2
0003 [W] 00001036 Software\Opera Software/Last CommandLine 2
0004 [W] 00001036 Software\Opera Software/Last CommandLine 2
0005 [W] 00001036 Software\Opera Software/Plugin Path 2
0006 [W] 00001036 Software\Opera Software/Plugin Path 2
0007 [W] 00001015 C:\Windows\system32\Macromed\Flash\NPSWF32.dll 20
0008 [I] 00000014 C:\Windows\system32\Macromed\Flash\NPSWF32.dll
0009 [W] 00001024 C:\Windows\system32\Macromed\Flash\NPSWF32.dll 183
0010 [I] 00000015 C:\Windows\system32\Macromed\Flash\FlashUtil10l_Plugin.exe
0011 [I] 00000017 C:\Windows\system32\Macromed\Flash
=X====== M/10.1.102.64 2010-11-14+02-36-33.932 ========
=O====== M/10.2.152.26 2011-02-15+11-56-41.755 ========
0000 [I] 00000010 "C:\Users\Lee\AppData\Local\Temp\E6CA.dir\InstallFlashPlayer.exe" -iv 0
0001 [W] 00001036 Software\Mozilla\Firefox\extensions/Plugins 2
0002 [W] 00001036 Software\Mozilla\Mozilla Firefox\extensions/Plugins 2
0003 [W] 00001036 Software\Opera Software/Last CommandLine 2
0004 [W] 00001036 Software\Opera Software/Last CommandLine 2
0005 [W] 00001036 Software\Opera Software/Plugin Path 2
0006 [W] 00001036 Software\Opera Software/Plugin Path 2
0007 [I] 00000014 C:\Windows\system32\Macromed\Flash\NPSWF32.dll
0008 [I] 00000015 C:\Windows\system32\Macromed\Flash\FlashUtil10m_Plugin.exe
0009 [I] 00000017 C:\Windows\system32\Macromed\Flash
=X====== M/10.2.152.26 2011-02-15+11-56-55.244 ========
=O====== M/10.2.152.32 2011-03-09+00-31-09.323 ========
0000 [I] 00000010 "C:\Users\Lee\AppData\Local\Temp\5DF8.dir\InstallFlashPlayer.exe" -iv 0
0001 [W] 00001036 Software\Mozilla\Firefox\extensions/Plugins 2
0002 [W] 00001036 Software\Mozilla\Mozilla Firefox\extensions/Plugins 2
0003 [W] 00001036 Software\Opera Software/Last CommandLine 2
0004 [W] 00001036 Software\Opera Software/Last CommandLine 2
0005 [W] 00001036 Software\Opera Software/Plugin Path 2
0006 [W] 00001036 Software\Opera Software/Plugin Path 2
0007 [I] 00000014 C:\Windows\system32\Macromed\Flash\NPSWF32.dll
0008 [I] 00000015 C:\Windows\system32\Macromed\Flash\FlashUtil10n_Plugin.exe
0009 [I] 00000017 C:\Windows\system32\Macromed\Flash
=X====== M/10.2.152.32 2011-03-09+00-32-34.758 ========
=O====== M/10.2.153.1 2011-03-23+10-18-20.750 ========
0000 [I] 00000010 "C:\Users\Lee\AppData\Local\Temp\8C1.dir\InstallFlashPlayer.exe" -iv 0
0001 [W] 00001036 Software\Mozilla\Firefox\extensions/Plugins 2
0002 [W] 00001036 Software\Mozilla\Mozilla Firefox\extensions/Plugins 2
0003 [W] 00001036 Software\Opera Software/Last CommandLine 2
0004 [W] 00001036 Software\Opera Software/Last CommandLine 2
0005 [W] 00001036 Software\Opera Software/Plugin Path 2
0006 [W] 00001036 Software\Opera Software/Plugin Path 2
0007 [I] 00000014 C:\Windows\system32\Macromed\Flash\NPSWF32.dll
0008 [I] 00000015 C:\Windows\system32\Macromed\Flash\FlashUtil10o_Plugin.exe
0009 [I] 00000017 C:\Windows\system32\Macromed\Flash
=X====== M/10.2.153.1 2011-03-23+10-27-02.275 ========
=O====== M/10.2.159.1 2011-05-06+00-10-44.522 ========
0000 [I] 00000010 "C:\Users\Lee\AppData\Local\Temp\6D57.dir\InstallFlashPlayer.exe" -iv 0
0001 [W] 00001036 Software\Mozilla\Firefox\extensions/Plugins 2
0002 [W] 00001036 Software\Mozilla\Mozilla Firefox\extensions/Plugins 2
0003 [W] 00001036 Software\Opera Software/Last CommandLine 2
0004 [W] 00001036 Software\Opera Software/Last CommandLine 2
0005 [W] 00001036 Software\Opera Software/Plugin Path 2
0006 [W] 00001036 Software\Opera Software/Plugin Path 2
0007 [I] 00000014 C:\Windows\system32\Macromed\Flash\NPSWF32.dll
0008 [I] 00000015 C:\Windows\system32\Macromed\Flash\FlashUtil10p_Plugin.exe
0009 [I] 00000017 C:\Windows\system32\Macromed\Flash
=X====== M/10.2.159.1 2011-05-06+00-11-10.749 ========
=O====== M/10.3.181.14 2011-05-20+14-12-45.598 ========
0000 [I] 00000010 "C:\Users\Lee\AppData\Local\Temp\A28C.dir\InstallFlashPlayer.exe" -iv 0
0001 [W] 00001036 Software\Mozilla\Firefox\extensions/Plugins 2
0002 [W] 00001036 Software\Mozilla\Mozilla Firefox\extensions/Plugins 2
0003 [W] 00001036 Software\Opera Software/Last CommandLine 2
0004 [W] 00001036 Software\Opera Software/Last CommandLine 2
0005 [W] 00001036 Software\Opera Software/Plugin Path 2
0006 [W] 00001036 Software\Opera Software/Plugin Path 2
0007 [I] 00000014 C:\Windows\system32\Macromed\Flash\NPSWF32.dll
0008 [I] 00000015 C:\Windows\system32\Macromed\Flash\FlashUtil10q_Plugin.exe
0009 [I] 00000017 C:\Windows\system32\Macromed\Flash
0010 [I] 00000019 C:\Windows\system32\FlashPlayerCPLApp.cpl
=X====== M/10.3.181.14 2011-05-20+14-12-56.883 ========
=O====== M/10.3.181.26 2011-06-26+13-24-40.335 ========
0000 [I] 00000010 "C:\Users\Lee\AppData\Local\Temp\543E.dir\InstallFlashPlayer.exe" -iv 0
0001 [W] 00001036 Software\Mozilla\Firefox\extensions/Plugins 2
0002 [W] 00001036 Software\Mozilla\Mozilla Firefox\extensions/Plugins 2
0003 [W] 00001036 Software\Opera Software/Last CommandLine 2
0004 [W] 00001036 Software\Opera Software/Last CommandLine 2
0005 [W] 00001036 Software\Opera Software/Plugin Path 2
0006 [W] 00001036 Software\Opera Software/Plugin Path 2
0007 [W] 00001015 C:\Windows\system32\Macromed\Flash\NPSWF32.dll 20
0008 [I] 00000014 C:\Windows\system32\Macromed\Flash\NPSWF32.dll
0009 [E] 00001025 C:\Windows\system32\Macromed\Flash\NPSWF32.dll:32
0010 [I] 00000015 C:\Windows\system32\Macromed\Flash\FlashUtil10t_Plugin.exe
0011 [I] 00000017 C:\Windows\system32\Macromed\Flash
0012 [I] 00000019 C:\Windows\system32\FlashPlayerCPLApp.cpl
0013 [W] 00001024 C:\Windows\system32\FlashPlayerCPLApp.cpl 183
=X====== M/10.3.181.26 2011-06-26+13-25-04.511 ========
=O====== M/10.3.181.26 2011-07-11+13-49-21.374 ========
0000 [I] 00000010 "C:\Users\Lee\AppData\Local\Temp\986E.dir\InstallFlashPlayer.exe" -iv 0
0001 [W] 00001036 Software\Mozilla\Firefox\extensions/Plugins 2
0002 [W] 00001036 Software\Mozilla\Mozilla Firefox\extensions/Plugins 2
0003 [W] 00001036 Software\Opera Software/Last CommandLine 2
0004 [W] 00001036 Software\Opera Software/Last CommandLine 2
0005 [W] 00001036 Software\Opera Software/Plugin Path 2
0006 [W] 00001036 Software\Opera Software/Plugin Path 2
0007 [I] 00000014 C:\Windows\system32\Macromed\Flash\NPSWF32.dll
0008 [I] 00000015 C:\Windows\system32\Macromed\Flash\FlashUtil10t_Plugin.exe
0009 [I] 00000017 C:\Windows\system32\Macromed\Flash
0010 [I] 00000019 C:\Windows\system32\FlashPlayerCPLApp.cpl
0011 [W] 00001024 C:\Windows\system32\FlashPlayerCPLApp.cpl 183
=X====== M/10.3.181.26 2011-07-11+13-52-12.911 ========
=O====== M/10.3.181.26 2011-07-27+22-58-00.513 ========
0000 [I] 00000010 "C:\Users\Lee\AppData\Local\Temp\nsb8CC0.tmp\flash_setup.exe" -install
0001 [W] 00001015 C:\Windows\system32\Macromed\Flash\Flash10c.ocx 5
0002 [I] 00000018
0003 [W] 00001015 C:\Windows\system32\Macromed\Flash\Flash10c.ocx 5
0004 [I] 00000013 C:\Windows\system32\Macromed\Flash\Flash10t.ocx
0005 [I] 00000015 C:\Windows\system32\Macromed\Flash\FlashUtil10t_ActiveX.exe
0006 [I] 00000016 C:\Windows\system32\Macromed\Flash\FlashUtil10t_ActiveX.dll
0007 [I] 00000019 C:\Windows\system32\FlashPlayerCPLApp.cpl
0008 [W] 00001024 C:\Windows\system32\FlashPlayerCPLApp.cpl 183
=X====== M/10.3.181.26 2011-07-27+22-58-34.948 ========
=O====== M/10.3.183.5 2011-08-14+19-49-38.147 ========
0000 [I] 00000010 "C:\Users\Lee\AppData\Local\Temp\4952.dir\InstallFlashPlayer.exe" -iv 0
0001 [W] 00001036 Software\Mozilla\Firefox\extensions/Plugins 2
0002 [W] 00001036 Software\Mozilla\Mozilla Firefox\extensions/Plugins 2
0003 [W] 00001036 Software\Opera Software/Last CommandLine 2
0004 [W] 00001036 Software\Opera Software/Last CommandLine 2
0005 [W] 00001036 Software\Opera Software/Plugin Path 2
0006 [W] 00001036 Software\Opera Software/Plugin Path 2
0007 [W] 00001015 C:\Windows\system32\Macromed\Flash\NPSWF32.dll 20
0008 [I] 00000014 C:\Windows\system32\Macromed\Flash\NPSWF32.dll
0009 [W] 00001024 C:\Windows\system32\Macromed\Flash\NPSWF32.dll 183
0010 [I] 00000015 C:\Windows\system32\Macromed\Flash\FlashUtil10v_Plugin.exe
0011 [I] 00000017 C:\Windows\system32\Macromed\Flash
0012 [I] 00000019 C:\Windows\system32\FlashPlayerCPLApp.cpl
0013 [I] 00000020 C:\Windows\system32\FlashPlayerCPLApp.cpl
0014 [W] 00001024 C:\Windows\system32\FlashPlayerCPLApp.cpl 183
=X====== M/10.3.183.5 2011-08-14+19-54-29.204 ========
=O====== M/10.3.181.26 2011-09-09+16-26-49.604 ========
0000 [I] 00000010 "C:\Windows\system32\Macromed\Flash\FlashUtil10t_ActiveX.exe" -maintain activex
0001 [W] 00001015 C:\Windows\system32\Macromed\Flash\FlashUtil10t_ActiveX.exe 5
0002 [I] 00000018
0003 [W] 00001015 C:\Windows\system32\Macromed\Flash\FlashUtil10t_ActiveX.exe 5
0004 [W] 00001037 Software\Microsoft\Windows\CurrentVersion\RunOnce/FlashPlayerUpdate 2
0005 [W] 00001037 Software\Macromedia\FlashPlayerActiveX/ 2
0006 [W] 00001037 Software\Macromedia\FlashPlayer/FlashPlayerVersion 2
0007 [W] 00001037 Software\Macromedia\FlashPlayer/SwfInstall 2
0008 [W] 00001037 Software\Microsoft\Code Store Database\Distribution Units\{D27CDB6E-AE6D-11CF-96B8-444553540000}/ 2
0009 [W] 00001021
0010 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
0011 [W] 00001015 C:\Windows\system32\Macromed\Flash\FlashUtil10t_ActiveX.exe 5
0012 [I] 00000012
=X====== M/10.3.181.26 2011-09-09+16-27-20.454 ========
=O====== M/10.3.183.5 2011-09-09+16-27-32.045 ========
0000 [I] 00000010 "C:\Windows\system32\Macromed\Flash\FlashUtil10v_Plugin.exe" -maintain plugin
0001 [W] 00001015 C:\Windows\system32\Macromed\Flash\FlashUtil10v_Plugin.exe 5
0002 [W] 00001037 Software\Microsoft\Windows\CurrentVersion\RunOnce/FlashPlayerUpdate 2
0003 [W] 00001037 Software\Macromedia\FlashPlayerPlugin/ 2
0004 [W] 00001037 Software\Macromedia\FlashPlayer/FlashPlayerVersion 2
0005 [W] 00001037 Software\Macromedia\FlashPlayer/SwfInstall 2
0006 [W] 00001021
0007 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
0008 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2
0009 [W] 00001036 Software\Mozilla\Firefox\extensions/Plugins 2
0010 [W] 00001036 Software\Mozilla\Mozilla Firefox\extensions/Plugins 2
0011 [W] 00001036 Software\Opera Software/Last CommandLine 2
0012 [W] 00001036 Software\Opera Software/Last CommandLine 2
0013 [W] 00001036 Software\Opera Software/Plugin Path 2
0014 [W] 00001036 Software\Opera Software/Plugin Path 2
0015 [W] 00001015 C:\Windows\system32\Macromed\Flash\FlashUtil10v_Plugin.exe 5
0016 [I] 00000012
=X====== M/10.3.183.5 2011-09-09+16-27-42.962 ========
=O====== M/10.3.183.7 2011-09-09+18-06-02.141 ========
0000 [I] 00000010 "C:\Users\Lee\AppData\Local\Temp\FP_PL_PFS_INSTALLER.exe"
0001 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/Version 2
0002 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2
0003 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/Version 2
0004 [W] 00001037 SOFTWARE\MozillaPlugins\@adobe.com/FlashPlayer/ 2
0005 [W] 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player Plugin/ 2
0006 [W] 00001036 Software\Mozilla\Firefox\extensions/Plugins 2
0007 [W] 00001036 Software\Mozilla\Mozilla Firefox\extensions/Plugins 2
0008 [W] 00001036 Software\Opera Software/Last CommandLine 2
0009 [W] 00001036 Software\Opera Software/Last CommandLine 2
0010 [W] 00001036 Software\Opera Software/Plugin Path 2
0011 [W] 00001036 Software\Opera Software/Plugin Path 2
0012 [I] 00000014 C:\Windows\system32\Macromed\Flash\NPSWF32.dll
0013 [I] 00000015 C:\Windows\system32\Macromed\Flash\FlashUtil10w_Plugin.exe
0014 [I] 00000017 C:\Windows\system32\Macromed\Flash
0015 [I] 00000019 C:\Windows\system32\FlashPlayerCPLApp.cpl
0016 [I] 00000020 C:\Windows\system32\FlashPlayerCPLApp.cpl
=X====== M/10.3.183.7 2011-09-09+18-06-27.151 ========
=O====== M/10.2.153.1 2011-09-09+18-12-15.006 ========
0000 [I] 00000010 "C:\Users\Lee\Desktop\install_flash_player.exe"
0001 [E] 00001013
=X====== M/10.2.153.1 2011-09-09+18-12-48.813 ========
=O====== M/10.2.153.1 2011-09-09+18-13-13.779 ========
0000 [I] 00000010 "C:\Users\Lee\Desktop\install_flash_player.exe"
0001 [E] 00001013
=X====== M/10.2.153.1 2011-09-09+18-13-17.902 ========
=O====== M/10.2.153.1 2011-09-09+18-36-44.672 ========
0000 [I] 00000010 "C:\Users\Lee\Desktop\install_flash_player.exe"
0001 [E] 00001013
=X====== M/10.2.153.1 2011-09-09+18-37-13.437 ========
=O====== M/10.2.153.1 2011-09-09+18-51-32.321 ========
0000 [I] 00000010 "C:\Users\Lee\Desktop\install_flash_player.exe"
0001 [E] 00001013
=X====== M/10.2.153.1 2011-09-09+18-51-39.885 ========
=O====== M/10.2.153.1 2011-09-09+18-51-49.953 ========
0000 [I] 00000010 "C:\Users\Lee\Desktop\install_flash_player.exe"
0001 [E] 00001013
=X====== M/10.2.153.1 2011-09-09+18-51-53.954 ========
=O====== M/10.3.183.7 2011-09-09+18-57-45.499 ========
0000 [I] 00000010 "C:\Users\Lee\Desktop\install_flash_player_10.exe"
0001 [W] 00001036 Software\Mozilla\Firefox\extensions/Plugins 2
0002 [W] 00001036 Software\Mozilla\Mozilla Firefox\extensions/Plugins 2
0003 [W] 00001036 Software\Opera Software/Last CommandLine 2
0004 [W] 00001036 Software\Opera Software/Last CommandLine 2
0005 [W] 00001036 Software\Opera Software/Plugin Path 2
0006 [W] 00001036 Software\Opera Software/Plugin Path 2
0007 [I] 00000014 C:\Windows\system32\Macromed\Flash\NPSWF32.dll
0008 [I] 00000015 C:\Windows\system32\Macromed\Flash\FlashUtil10w_Plugin.exe
0009 [I] 00000017 C:\Windows\system32\Macromed\Flash
0010 [I] 00000019 C:\Windows\system32\FlashPlayerCPLApp.cpl
0011 [I] 00000020 C:\Windows\system32\FlashPlayerCPLApp.cpl
0012 [W] 00001024 C:\Windows\system32\FlashPlayerCPLApp.cpl 183
=X====== M/10.3.183.7 2011-09-09+18-58-16.565 ========

I'm trying to install the new Adobe Flash Player, but the program comes up blank

As the topic suggest; I'm trying to install the new Adobe Flash Player, but the program comes up blank. I tried uninstalling and reinstalling the program, but it still comes up blank. I really hope someone could help me with this problem. I have Macbook Pro OS X 10.7.5

Sorry, this question is not resolved. I accidentally made it "This question is Assumed Answered."

I have a problem updating the new ipod touch 5th generation

I have a problem updating the new ipod touch 5th generation and I need help:
With each attempt I receive the message:
iTunes has detected an iPod in recovery mode. You must restore this iPod before it can be used with iTunes.
The iPod only displays a USB cable with an arrow pointing to an iTunes logo.
I receive a "Are you sure..." message with the 2 options, one to Restore and Update and the other to Cancel.
Each time I have selected the Restore and Update button and then moved through the acceptance screens. Then iTunes begins to download the iOS 6.0.1 Software Update, which usually takes about 50 minutes. During the download I will receive messages that an iPod has been found in restore mode.
After the download is complete no update occurs to the iPod and iTunes displays the Device Summary screen showing derive Name as iPod and all other items as n/a.
The iPod was working great without any known issues prior to attempting to update the OS.

Maybe:
iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server
Unable to contact the iOS software update server gs.apple.com
Error 1004, 1013, 1638, 3194: These errors may be the result of the connection to gs.apple.com being redirected or blocked. Follow these steps to resolve these errors:
Install the latest version of iTunes.
Check security software. Ensure that communication to gs.apple.com is allowed. Follow this article for assistance with security software. iTunes for Windows: Troubleshooting security software issues.
Check the hosts file. The restore will fail if there is an active entry to redirect gs.apple.com. Follow iTunes: Advanced iTunes Store troubleshooting to edit the hosts file or revert to a default hosts file. See section "Blocked by configuration: (Mac OS X/Windows) > Rebuild network information".
Try to restore from another known-good computer and network.
If the errors persist on another computer, the device may need service.

HT4623 i have downloaded and installed the new ios7 software on my iphone 4s but im having trouble getting through the activation process i keep getting the message "iphone could not be activated because the activation server cannot be reached"? help??

I have downloaded and installed the new ios7 software on my iphone 4s but im having trouble getting through the activation process i keep getting the message "iphone could not be activated because the activation server cannot be reached"? any suggestions?

The activation servers are probably overloaded with everyone trying to update to iOS 7 today. You might need to wait and try again later.

I have tried to install the new update and...

I have tried to install the new update and i have lost everything on my phone and just asks to plug into itunes. I have finally downloaded the new update and I now have nothing on my phone no apps no nothing even tho it was restored from the back up i did yesterday? Any ideas how to resolve this without downloading everything again. I have the Iphone 4s 64GB which was full (so a LOT on there)

What were you backing up to? Your computer or iCloud? All of your apps and media should already be in the iTunes library on your computer. You should just be able to re-sync them if all else fails.

My Mac says I don't have permission to install the new Firefox software though I am the administrator.

I've been unable to download Firefox updates or install Firefox versions higher than 3.6.8 over the top of the 3.6.8 version. I get an error message, saying I don't have permission to do so though I am the administrator of this computer. At one time, I mistakenly had two admistrator accounts and I think this is the core of the problem. In any case, I am unable to update or download newer Firefox versions (very frustrating). I'm running OSX 10.6.7 on an intel-based MacBook.

* Download a new copy of the Firefox program: http://www.mozilla.com/firefox/all.html
* Trash the current Firefox application to do a clean (re-)install.
* Install the new version that you have downloaded.
Your profile data is stored elsewhere in the [http://kb.mozillazine.org/Profile_folder_-_Firefox Firefox Profile Folder], so you won't lose your bookmarks and other personal data.

Our IT guy installed the new Adobe reader on my machine, but FF isn't picking it up and I don't have admin privileges to install it as a plug-in.

I just need to know how to get FF to "pick up" the new version of Acrobat Reader that is already on my computer. I got a new work computer, and don't have admin privileges to install AR as a plug-in on FF. The new version is fully installed -- just not in FF. I'm running Win7 and FF 18.0.1.
Thanks for the help!

Firefox should find the Adobe Acrobat plugin through a registry scan, which probably runs at startup.
I notice in your "More system details" list you have this, which sounds promising:
Adobe PDF Plug-In For Firefox and Netscape 11.0.01
If you check the following tab, is it enabled?
orange Firefox button ''or'' classic Tools menu > Add-ons > Plugins category
If it's enabled, is the problem that Firefox still wants to launch PDFs externally? If so, you might need to change a setting here:
orange Firefox button ''or'' classic Tools menu > Options > Applications
In the search box on that tab, type pdf and pause while the list is filtered. You normally get two or more entries and there are drop-down boxes on the right side to choose how to open them. Does that work?

Problems Installing the new version 7 of itunes

I upgraded itunes to the new version 7.0 and when I try to load itunes I get a message "Quick time version 7.1 is installed Itunes requires version 7.1.3 or later version be installed. In the Itunes version 7 you automatic load the new quick time version 7.1.3 with the package. During loading Itunes version 7 I get a message add new missing files or repair damaged files. I select yes, the second choice is to uninstall Itunes. No luck still got the same message above. I tried uninstalling Itunes to see if there was a problem with the oirginal install, still recevied the repair files or add missing files message while downloading. Have also tried installing quick time version 7.1.3 sperately. Nothing seems to work. Any suggestions???
Seems to be this upgrade... I can start quick time and I get the error message when I try and load Itunes?? Can anyone help out??

I was able to fix my problem by going into add and delete programs. Select itunes and there will be an area "click here for support infomation" Check and run repair. Do this for both Itunes and Quick Time, but do Quick time first. After I did that itunes came right up and started to run. Good Luck!!

Problem install the new version of PC Suite

hi i'm italian boy and sorry for my english.
i have this problem. i tried to update pcsuite (version 6.82.27.0_ita) in a new version( 6.84.10.3_ita)1, but the installation stopped and i recived this message:
"the older version of nokia connectivity cable driver cannot be removed. please contact your technical support group"
when i ask info to pcsuite program i recive this info:
OS: Microsoft Windows XP 2600
Service Pack 2
Lenguage: Italian
Nokia PC Suite:
Build 6.82.27.0
Lingua: Italiano
Connectivity Cable Drivers:
Not installed
PC Connectivity Solution:
Not installed
sameone can help me to resolve this problem
Thanks

Hi briviopc
You perhaps need to go to microsoft.com and download Windows Installer Cleanip Utility "msicuu2.exe"
Go to Start > Programs > Windows Installer Cleanup Utility
When you run this it looks a bit like the add/remove program window. Now select "Nokia Connectivity Cable Driver" and "PC Connectivity Solution" programs.
Now go back to Add/Remove Programs in Control Panel and try and remove "Nokia Connectivity Cable Driver" and the "PC Connectivity Solution" programs. They should now uninstall.
Reboot your PC
Happy to have helped forum in a small way with a Support Ratio = 37.0

Having problems installing the new update on my Windows 7 machine.

Whenever I open Creative Cloud, it forces me to install an update. When I try to install, I receive this message, "There seems to be a problem with the file download. For troubleshooting tips, please visit our customer support page.(Error code: 201) Contact Customer Support" Any ideas on how to fix this?

Errors 201 & 205 & 206 & 207 or several U43 errors
-http://helpx.adobe.com/creative-cloud/kb/error-downloading-cc-apps.html
or
A chat session where an agent may remotely look inside your computer may help
Creative Cloud chat support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html

Does anyone else have this problem with the new up...

in order for me to dial or use the keypad, i have to press the end key before dialing any numbers and then to remove the numbers and the dialing bar, i have to clear all the numbers manually by press the C button then i can press the end key to take off the dialing bar. another problem i have is that when i put my profile on silent, the phone doesn't vibrate the screen and lights only flash like they normally do. has anyone else had this problem? im guessing there are more flaws with the new update but im still looking into it.

someone help meee!!!

Problems installing the new 'Look And Feel' done by Francios Degrelle

I have download the new verison of the new 'Look And Feel' from
http://sheikyerbouti.developpez.com/forms-pjc-bean/LAF/sources/v133/LAF_133.zip
1- I defined a new section in formsweb.cfg named summit in the middle tier (AS 10g Rel2):
[Summit]
baseHTML=base.htm
baseHTMLjinitiator=basejpi.htm
baseHTMLjpi=basejpi.htm
baseHTMLie=baseie.htm
HTMLdelimiter=%
workingDirectory=e:\app\summit
envFile=default.env
IE=JInitiator
escapeparams=true
form=customers_laf
debug=no
otherparams=buffer_records=%buffer% debug_messages=%debug_messages% array=%array% obr=%obr% query_only=%query_only% quiet=%quiet% render=%render% record=%record% tracegroup=%tracegroup% log=%log% term=%term% useSDI=yes
buffer=no
debug_messages=no
array=no
obr=no
query_only=no
quiet=yes
render=no
pageTitle=Summit
serverURL=/forms/lservlet
codebase=/forms/java
imageBase=DocumentBase
width=100%
height=100%
separateFrame=false
splashScreen=no
lookAndFeel=oracle
colorScheme=blue
logo=no
restrictedURLparams=HTMLbodyAttrs,HTMLbeforeForm,pageTitle,HTMLafterForm,log,allow_debug,allowNewConnections
serverApp=default
archive_jini=frmall_jinit.jar
archive=frmall.jar,laf.jar
WebUtilArchive=
jpi_download_page=http://java.sun.com/products/archive/j2se/1.4.2_09/index.html
jpi_classid=clsid:8AD9C840-044E-11D1-B3E9-00805F499D93
jpi_codebase=http://java.sun.com/products/plugin/autodl/jinstall-1_4-windows-i586.cab#Version=1,4,0,0
2- then I put a copy of the file 'forms.css' in the middle tier in the folder :
apache\apache\htdocs
so as to be on the path and then modified PM$CSS_FILENAME in all forms to be 'forms.css' instead of 'c:\forms.css' and recompiled.
3-I put a copy of the file 'laf.jar' in the folder : 'd\Ora_AS\forms\java' in the middle tier and added this path to the classpath environment variable.
4- I restarted the middle tier and wrote this URL:
http://test/forms/frmservlet/config=summit
the customers form opened but with no background images,I added the following to the URL '&form=test_laf_color_scheme.fmx',the form opened with the default color scheme to 'purple',I changed it from a drop down list to orange and all buttons background color degraded to orange.
My questions:
1-where are the background images ?
2- I cannot compile the 'laf.pll' file to 'laf.plx',when I compile I get this error:
FRm-91507 -internal error
P.S. I read this thread :
FRM-91507 when compiling a library with Forms 6i
and I didn't understand it,where do I change the Forms_Path? in the forms Home release 1 or Forms home release 2?!!!
3-Is the 'forms.css' file properly located? if not? where do I put it?
Sorry for the long scenario but I'm really confused?
Thanks
Mohammad

Hello,
I'm curently out of everything so I cannot answer this one. All I can tell is that images are read from the client machine or jar file. If you want read images from the application server, you need the http:// syntax.
Francois

I am using FF 13.01 and now cannot access any YouTube videos. I tried deleting cookies, deleting history and installed the new Adobe Flash player.

When opening any video on YouTube, I receive the following notice: "An error occurred. Please try again."
I installed FF 13.01 by means of the automatic updater.
Before the update, I was able to access YouTube videos. After the update, I have not.
Before the update, Chrome was the default browser. I changed this to FF. Since then, I have not been able to view videos through FF.
Chrome accesses YouTube videos.
The video showing add-ons within Firefox does work.
Two add-ons are listed: RealPlayer Browser Record Plugin and Skype Click to Call. Both are disabled.

There are some compatibility issues between the latest Flash player and some Firefox add-ons or settings. Could you see whether anything in these articles helps:
* [[Flash 11.3 doesn't load video in Firefox]]
* [[Flash 11.3 crashes]]

I have a problem installing the new adobe!!

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