I have a problem. My computer is not detecting my iPhone 4 and it is not connecting to iTunes. I need help.

I updated an iPhone 4 on my computer with no problems. Now I put another iPhone 4 on the same computer and it wouldn't register with Windows or iTunes. Any tips on how to get my phone to sync?

If you were to plug the phone into a wall charger, would it recgonize the power source and charge?
Follow the steps in this article, http://support.apple.com/kb/TS1538, and see if that helps.
you may have to try a different usb cord or different usb port.

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    Check to the right in the MORE LIKE THIS box.  Your question has been asked and answered multiple times already.

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    Try another computer to eliminate a hardware issue.
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    17" 2.2GHz i7 Quad-Core MacBook Pro  8G RAM  750G HD + OCZ Vertex 3 SSD Boot HD 
    Got problems with your Apple iDevice-like iPhone, iPad or iPod touch? Try Troubleshooting 101
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  • HT201210 My partner updated iphone 5, and it now shows 'Connect to iTunes'. Then we get 'iTunes could not contact iPhone software update server because you are not connected to the internet'. Please help.

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    Yes, the reason you are getting the error is the phone cannot provide internet for the laptop and then update itself. It would lose connection as you erase the firmware and try to update. You need to connect the computer to the Internet in some other fashion before you connect the phone to try and fix the update problem. As Ocean20 says, and I completely agree, how would you think you could use the Internet connection of a device that is not only going to turn off and on, but is going to get completely wiped of firmware and restored? It would completely remove the device from the equation here. Does that make sense to you?

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  • HELP! My computer will not connect to iTunes Music Store

    Hi,
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  • My iPhone4 is unable to start, and will not connect to iTunes. Please help!

    I've had my phone for about 3 months now, and I've already had to have it replaced. I got a new one about 3 weeks ago, and until last night it has worked perfectly fine. Last night, it turned off, and will not turn back on. I've reset it countless times, but it goes right to the Apple logo and then freezes for hours. It has been plugged in all night to, so it is fully charged. I tried connecting to iTunes but it will not connect. Someone please help

    Here are Apple Steps: iPhone not recognized in iTunes  http://www.apple.com/support/iphone/assistant/itunes

  • I updated my iphone hardware to 4.3.2 but there was an unknown problem of installation. Since then, my iphone only show the screen to connect to Itunes and my itunes doesn't recognize my iphone. What can I do to, at least, put back the old version

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    There should have been an error message with an error number. Knowing that number is all-important in identifying the problem. See: http://support.apple.com/kb/TS1275 and http://support.apple.com/kb/TS1538

  • ITunes not recognizing my iphone 4 and is stuck on connect to itunes screen.. Even apple store cannot fix it.. any help?

    I tried Erasing all contents and settings.
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    Ignore sandeep.  Don't use DFU mode.  You need to use recovery mode.
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    Placing your device into recovery mode
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    Well, just to give you a heads up, this post goes against the Terms of Usage, particularly the second bullet of #2:
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  • I have tried signing into my apple id on my ipad mini and says it cant connect to itunes store

    Hey,
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    I just got a IPhone 5S and I forgot my passcode. I'm stuck on the disabled part. I don't have Find My IPhone or iCloud and my phone isn't synced with iTunes, I really need help.

    Hi Numento,
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    GB

  • IPhone will not connect to iTunes... help!

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    Have you tried a reset on the iphone(page 34 of the manual)?
    http://manuals.info.apple.com/enUS/iPhone_UserGuide.pdf

  • Help- my computer will not connect to ITUNES

    DNS Servers:
    Active Connection:          LAN Connection
    Connected:          Yes
    Online:                    Yes
    Using Modem:          No
    Using LAN:          Yes
    Using Proxy:          No
    Firewall Information
    Windows Firewall is on.
    iTunes is enabled in Windows Firewall.
    Connection attempt to Apple web site was unsuccessful.
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    Basic connection to the store failed.
    The network connection timed out.
    Connection attempt to Gracenote server was successful.
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