I have a problem when installing Office 2013

Dear Microsoft support team!
I have a problem when installing Office 2013 as follows:
"A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available. when setup microsoft office 2013"
I don't know why it is so. Pls help me!
Thanks and best regards!

Have your tried to perform the common troubleshooting steps for installing Office 2013 as the following article?
http://support.microsoft.com/kb/2822317/en-us
If not, please try it first. Feel free to post back. Thanks.
Tony Chen
TechNet Community Support

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Error when installing office 2013

Hello,
when installing office 2013 on a machine i receive this error.
A repair of the registry didn`t fix the issue.
Anybody with an option?
Thx

Hi,
If you have installed Office before, make sure it has been removed completely. Refer to the links below and try the Fix it:
Office 2010:
http://office.microsoft.com/en-us/support/how-to-uninstall-or-remove-microsoft-office-2010-suites-HA104027750.aspx
Office 2013 and Office 365:
http://support.microsoft.com/kb/2739501/en-us
Usually this problem is caused by the damaged registry, we can try to use Windows Installer CleanUp utility to remove the Windows Installer registry settings associated with your products installation.
You can refer to this kb below, though it's for earlier versions of Office, it still may help:
http://support.microsoft.com/default.aspx?kbid=304429
We can also try installing in Windows Clean Boot Mode:
http://support.microsoft.com/kb/929135
Regards,
Melon Chen
TechNet Community Support

Bootstrapper error when installing Office 2013

Trying to install Office 2013 on a PC that has Office 2010. We use the Pro Plus setup. Anyways, it's failing with the following messages:
I have tried quite a few different fixes that I have found but none seem to work. Any ideas how to get around this?
Thanks.

Hi,
I understand you need to install Office Professional Plus 2013, may I know why you still keep the Office 2010? What steps have you tried?
When installing Office 2013, please make sure no Office 2010 Application is running when installing Office 2013, also check the Task Manager that no Office 2010 application is running in the background.
One more thing, if you have Office 2010 32-bit, please also install Office 2013 32-bit; If the Office 2010 is 64-bit, Office 2013 also needs to be 64-bit.
To eliminate the influence by other programs, I suggest you perform a
clean boot, then install Office 2013.
Regards,
Melon Chen
TechNet Community Support
It's recommended to download and install
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A problem when install visio 2013

Xin chào, tôi đã tải về các phiên bản dùng thử Visio 2013 tại Trung tâm Đánh giá TechNet, nhưng khi tôi cài đặt nó xuất hiện trong tình trạng "thiết lập không thể tìm thấy Office.en-us \ osetupui.dll. Duyệt đến một nguồn cài
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Hi,
I noticed that you have posted the same question in SharePoint forum. Please post the thread by using English, we can understand your issue cleanly.
You can login your system administrator account and unhide the hidden files in explorer. Then open c:/MSOCache when you open this folder it will ask for permission press ok to view. The error can occur because of the permission is set to no in this folder.
Run 'Fix it' from the following KB link to remove any existing Office installation files:
http://support.microsoft.com/kb/2739501
If the problem persist, scan your computer with antivirus software and re-download the Visio and install Visio 2013 again.
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Cannot install Office 2013: Microsoft Setup Bootstrapper has stopped working

I have been trying to install Office 2013 and get this error. Microsoft Setup Bootstrapper has stopped working. Full details are below.
The version of office I am installing is
en office professional plus 2013 with sp1 x86 and x64
The error log shows:
2014/11/04 16:10:55:382::[7440] Cannot start standalone OSE. from <path>\en_office_professional_plus_2013_with_sp1_x86_and_x64_dvd_3928186\x86\proplusr.ww\ose.exe. Error code: 0x80070102
2014/11/04 16:10:55:382::[7440] Error: Unable to select Source Engine process to start, see debug level logs for detail Type: 88::UnexpectedError.
2014/11/04 16:10:55:398::[7440] Error: Unable to select Source Engine process to start, see debug level logs for detail Type: 88::UnexpectedError.
2014/11/04 16:10:55:398::[7440] Error: Unable to select Source Engine process to start, see debug level logs for detail Type: 88::UnexpectedError.
2014/11/04 16:10:55:398::[4744] WER element [P4] is set to value [UnexpectedError]
2014/11/04 16:10:55:398::[4744] WER element [P7] is set to value [UnexpectedError]
2014/11/04 16:10:55:398::[4744] WER element [P6] is set to value [Unable to select Source Engine process to start, see debug level logs for detail]
2014/11/04 16:10:55:398::[4744] WER element [P6] is converted to [C6F06531]
2014/11/04 16:10:55:398::[4744] Error: Unable to select Source Engine process to start, see debug level logs for detail Type: 88::UnexpectedError.
2014/11/04 16:10:55:413::[4744] Catalyst execution finished: 11/04/2014 16:10:55. Return code: 30088. Exception caught: UnexpectedError.
2014/11/04 16:10:55:413::[4744] PERF: TickCount=4546680 Name=RunSetup Description=End function
The error window shows:
[Window Title]
Microsoft Setup Bootstrapper
[Main Instruction]
Microsoft Setup Bootstrapper has stopped working
[Content]
Windows can check online for a solution to the problem.
[V] View problem details [Check online for a solution and close the program] [Close the program]
Problem signature:
Problem Event Name: OfficeClassicSetup
SETUP EXE VERSION: 15.0.4454.1000
SETUP DLL NAME: OSETUP.DLL
SETUP DLL VERSION: 15.0.4569.1503
ERROR CODE: UnexpectedError
MSI HRESULT: Unspecified
ERROR DETAILS: C6F06531
FIRST ERROR CODE: UnexpectedError
OS Version: 6.1.7601.2.1.0.256.4
Locale ID: 2057
Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409
If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt

I managed to fix this... here’s what I did:
I extracted the MSDN ISO to my downloads folder
I created an office 2013 config file with logging set to verbose and copied it to the x64 installer directory
I ran the installer and looked in my temp folder (c:\users\rob.henwood\AppData\Local\Temp)
The log file created said “Cannot detect OSE Service”
I found the OSE Service in the setup folder from the ISO
I looked on another machine and found where it is installed then copied the registry settings for the OSE service.
I restarted the machine and found the Office 64 Source Engine service now existed. I started the service.
I ran the Office installer again and it all worked OK!
Steps to fix:
Create a folder for OSE
C:\Program Files\Common Files\microsoft shared\Source Engine
Copy the OSE.exe file to that folder
Open the OSE.reg file (shown below) and apply the registry settings in that file to your registry
Restart your machine
Open services (services.msc) and see that Office 64 Source Engine is installed
Start the service
Try installing Office 2013/Visio 2013.
OSE.reg:
Windows Registry Editor Version 5.00
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\ose64]
"DisplayName"="Office 64 Source Engine"
"Description"="Saves installation files used for updates and repairs and is required for the downloading of Setup updates and Watson error reports."
"Type"=dword:00000010
"Start"=dword:00000003
"ErrorControl"=dword:00000001
"ImagePath"=hex(2):22,00,43,00,3a,00,5c,00,50,00,72,00,6f,00,67,00,72,00,61,00,\
6d,00,20,00,46,00,69,00,6c,00,65,00,73,00,5c,00,43,00,6f,00,6d,00,6d,00,6f,\
00,6e,00,20,00,46,00,69,00,6c,00,65,00,73,00,5c,00,4d,00,69,00,63,00,72,00,\
6f,00,73,00,6f,00,66,00,74,00,20,00,53,00,68,00,61,00,72,00,65,00,64,00,5c,\
00,53,00,6f,00,75,00,72,00,63,00,65,00,20,00,45,00,6e,00,67,00,69,00,6e,00,\
65,00,5c,00,4f,00,53,00,45,00,2e,00,45,00,58,00,45,00,22,00,00,00
"ObjectName"="LocalSystem"
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\ose64\Security]
"Security"=hex:01,00,14,80,8c,00,00,00,98,00,00,00,14,00,00,00,30,00,00,00,02,\
00,1c,00,01,00,00,00,02,80,14,00,ff,01,0f,00,01,01,00,00,00,00,00,01,00,00,\
00,00,02,00,5c,00,04,00,00,00,00,00,14,00,9d,01,00,00,01,01,00,00,00,00,00,\
05,04,00,00,00,00,00,14,00,fd,01,02,00,01,01,00,00,00,00,00,05,12,00,00,00,\
00,00,18,00,ff,01,0f,00,01,02,00,00,00,00,00,05,20,00,00,00,20,02,00,00,00,\
00,14,00,8d,01,02,00,01,01,00,00,00,00,00,05,06,00,00,00,01,01,00,00,00,00,\
00,05,12,00,00,00,01,01,00,00,00,00,00,05,12,00,00,00

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I have a problem when installing Office 2013

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