I have a problem with Adobe Photoshop CS6

I have a MacBook Pro 13" Dual-Core i5 2.5GHz/4GB /Intel HD 4000/SD I don't know why the scrubby zoom does't work for me.
Please help me..

It's supported when the GPU reports to Photoshop it can provide what Photoshop needs. Adobe lists those they have tested toward the bottom of this page:
http://helpx.adobe.com/photoshop/kb/photoshop-cs6-gpu-faq.html
Near as I can tell, yours is listed.
If you are not able to enable the Use Graphics Processor setting, it's likely because either something's installed that interferes with the driver on your system - or the driver is faulty and needs to be updated. Mac users must get driver updates through Apple with OS updates.
To diagnose the issue further will require a Mac expert, which I am not.
-Noel

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Turn off hardware acceleration in the PS prefs.
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Mac Perpetual CS6 current version is 13.0.6 the subscription version is version 13.1.2. How are you trying to update to 13.1.?? do you have a Creative Cloud Subscription?
Supply pertinent information for quicker answers
The more information you supply about your situation, the better equipped other community members will be to answer. Consider including the following in your question:
Adobe product and version number
Operating system and version number
The full text of any error message(s)
What you were doing when the problem occurred
Screenshots of the problem
Computer hardware, such as CPU; GPU; amount of RAM; etc.

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You must have a Mac. Try this.
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I am having problem with Adobe Speedgrade CS6 on my Windows 7 machine with the following specs:
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Gateway FX 6800-01e
2.67 GHz i7 Quad-core processor
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750GB primary hard drive (Seagate ST3750528AS)
2 - 2TB secondary hotswap drives
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-Carl Hayes
"What we have here is failure to communicate." - Strother Martin as Captain in Cool Hand Luke.

Hi,
Have you get rid of the problem ?
I've got almost the same problem. Every program from adobe production premium are working fine, but when I start movie on speedgrade windows blows off.
It's on windows 7 pro.
Thanks in advance

I have a problem with adobe support advisor, how can i reinstall this program

i have a problem with adobe support advisor, how can i reinstall this program

hi wie kann ich adobe support advisor reinstalieren mac , ich bekomme fehlermeldung beim photoshop installation
Von meinem iPhone gesendet
Am 17.08.2014 um 07:17 schrieb Willi Adelberger <[email protected]>:
i have a problem with adobe support advisor, how can i reinstall this program
created by Willi Adelberger in Deutsche Foren - View the full discussion
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Hello. I have a problem with my Photoshop Elements 12 programm. I had restart my computer and I wanted to instal my Photoshop Elements 12 again but the sytem didn't accept my serial number. I get no answer per Mail and I didn't reach someone on my phone.

Hello. I have a problem with my Photoshop Elements 12 programm. I had restart my computer and I wanted to instal my Photoshop Elements 12 again but the sytem didn't accept my serial number. I get no answer per Mail and I didn't reach someone on my phone. Can you help me please? Thanks a lot Nana

1) Apps are not part of the backup, only data stored by 3rd party apps. But you can redownload the apps for free again if you use the same account you did when you bought them the first time. http://support.apple.com/kb/HT2519
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In other words, maintaining a backup of your computer is essential.
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Can you open the application from programs list ?
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Hello,
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I tried reinstall whole Creative Suite, delete all files from system folders of Photoshop, no plugin used, all is up to date!
CS used: Creative Suite Design Standard CS6, Czech language (Photoshop 13.01 64 bit and 32 bit - both do the same)
System: PC, Windows 8.1 64bit Czech language, system and program discs: Intel and Corsair SSD, CPU Intel i7 4Ghz, 24GB RAM, Graphic - Nvidia Geforce 580 GTX (graphic drivers up to date).
Adobe need to fix that.
Thanks for help, it's really annoying problem.

Martycz wrote:
Adobe need to fix that.
Along with all the other problems in this world that are all Adobe's fault.
OK so this all went pear shaped after updating Windows to 8.1? Have a look at Preferences > Performance and see if Graphics acceleration is still checked. Or it might even be greyed out. Apparently the 8.1 installer arbitarily installs a generic graphics card driver, so you might find that your drive is not so up to date as it used to be.
You know that you need to update it from the card maker's site?

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he_b_gb1947

Hi, Yes, but that actually wasn't the problem. I start out in Lightroom,
then move to Photoshop if I have something that can't be fixed in
Lightroom. The problem was that when I tried to edit, out of Lightroom and
into Photoshop, I was getting an error message that Lightroom couldn't
prepare files for transfer because Photoshop wouldn't open. But, it had
opened, the picture just wouldn't transfer. If I closed Photoshop,
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ended up going to the Adobe help, chat line, and they looked into my PC and
located the problem, it's now working fine. Thanks to everyone for your
inputs. Most appreciated.
Gary

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Anyone having similar problems?

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With Regards
Official signature : Hop Stream Hanna Stream

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Thanks!

Ok, so what exactly have you tried which is not working?
What steps have you taken?
What do you see happening on the screen?

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Good day
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Uninstall each and every bit of Adobe software on the system, including Adobe Reader etc., then try again. You may also need to delete the caps.db in C:\Program Files (x86)\Common Files\Adobe\caps.
Mylenium

I have a problem with Adobe Photoshop CS6

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