I Have A Problem with Bluetooth connection between my I-Phone and Bluetooth in my auto

I have a problem with bluetooth conection between my auto  (2013 Buick) And I-phone 5. I can call out but am unable to recieve incomming calls.When I attempt to answer ,Everthing disconnects and the phone call goes to mail automatically.

Try:
- Reset the iOS device. Nothing will be lost      
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Reset all settings                            
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:                                               
iOS: Back up and restore your iOS device with iCloud or iTunes
- Restore to factory settings/new iOS device.                       
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
  Apple Retail Store - Genius Bar                                                              

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