I have a problem with iCloud., I have a problem with iCloud.

My imac has software version 10.9.
Whenever I do something related with icloud I get a message asking for my password. OK I know the password for my apple ID but that is different to the icloud email and password.
I changed email provider a while ago and thought I had updated all my IDs, but still get asked for the old password for the old email address for icloud.
I need to change the icloud ID to the newer email address and change the password.
How do I do that on the Mac?
I also have the same problem with Ipad, when I switch on the pop up box appears asking for the password and shows the old email address.
I need to change this email address as well but the ipad will not allow me to enter the system at all because I do not enter the correct password.
I have the imac, an iphone5 and two ipads on my account, can I change all of the ID's by using the imac?
Will I resolve the problem on the ipad if i use the back up from the imac.
Thanks
Chris

Firstly, you need to change your details with Apple, Start here, change your country if necessary and go to manage your account. You may have already done this.
In order to change your Apple ID or password for your iCloud account on your iOS device, you need to delete the account from your iOS device first, then add it back using your updated details. (Settings > iCloud, scroll down and hit "Delete Account")
Providing you are simply updating your existing details and not changing to another account, when you delete your account, all the data that is synced with iCloud will also be deleted from the device (but not from iCloud), but will be synced back to your device when you login again.
In order to change your Apple ID or password for your iCloud account on your computer, you need to sign out of the account from your computer first, then sign back in using your updated details. (System Preferences > iCloud, click the sign out button)
In order to change your Apple ID or password for your iTunes account on your iOS device, you need to sign out from your iOS device first, then sign back in using your updated details. (Settings > iTunes & App store, scroll down and tap your ID)
If you are using iMessages or FaceTime, you will also need to log out and into your ID there too.

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I have two Apple IDs, and this is causing problems with syncing via iCloud. How do I move everything to one ID? All advice is for setting up, not for after it's already set up.

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The online help says you can't merge two IDs. Okay. What I want to do is to get rid of the Moble Me ID and only use my regular Apple ID. But the help on that issue seems to only give instructions for setting up the iCloud account. It seems that when I go into my iCloud accounts, both on my iPhone and my Mac, I can view the ID but there is no way to change them to another ID or to eliminate the account.
Please help. I am a long-time Apple user and this really should be a fairly simple matter to take care of, but this is one issue where the normally user-friendly Apple way of life is giving me fits. Thanks.

I am logged into the same things on both my iPhone and my MacBook Pro, except for mail. I use a gmail IMAP account and everything there already works on both machines. The iCloud account on my iPhone uses one Apple ID and the one on the Mac uses the second Apple ID.

I have just downloaded OSX Mavericks and am having a lot of problems with my iCloud account. I get a message "this iMac can't connect to iCloud because of a problem with (and then it quoted my e-mail address) Does anybody know what the problem could be??

As mentioned above I have just downloaded OSX Maverick to my iMac. I am now having a lot of problems with iCloud. I get the message that "This iMac can't connect to iCloud because of a problem with, and then it goes on to quote my e-mail address. It then says to open iCloud preferences to fix this problem.
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Can anybody explain how to resolve this problem (please bear in mind that I am noy very computer literate).
Many thanks
Mike

Hello John
Sorry I haven't got back to you sooner.
Thanks very much for your help, your solution solved my problem.
Thanks again and kind regards
Mike

I recently upgraded to an iPhone 5 and I have this synced with my previous iCloud account. My problem is my old iPhone 4 is taking up 2.5 GB of space in the cloud. Is there a way to delete this iphone from the icloud so I can free up space?

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Welcome to the Apple Community.
Assuming you have finished with your old backup.....
You can see what your iCloud storage is used for and delete any unwanted content at settings > iCloud > backup & storage > manage......

I downloaded IOS6 earlier today and my 4S has died twice, it has gone from 45 to 32% in the last 5 minutes and i have icloud, internet, all apps closed with nothing running at all!! There is a serious problem with ios6, my phone was hot at charging time.

I downloaded IOS6 earlier today and my 4S has died twice, it has gone from 45 to 32% in the last 5 minutes and i have icloud, internet, all apps closed with nothing running at all!! There is a serious problem with ios6, my phone was working hot at chargering time. Apple need to address this asap!!!!

Hi Suzy Q,
I can send and receive calls.
I get "messaging stopped" when doing a lot of texts.
Texts come up "ghosted" meaning they have the text on the bottom and a transparent one overlaid on top. they then become one. But I get the ghosting most of the time when I go into a message from a contact to send a text.
When I go to call logs or text logs, the numbers come up first, and then then the names pop up randomly, meaning not in order down the page, until they are all shown. lots of lag time.
It runs slow.
I have 5 apps on here. I should be able to have a lot of apps on here, and play music, and have files, and...and....and.
I can get online but doing a Google search, when the page with the choices comes up, it is blurred and I have to tap on the screen for it to become clear and readable.
When online and scrolling, it hitches sometimes/lags/gets stuck then unstuck
I get VZWAVS has stopped. (not sure if those are the right letters)
The status bar that is supposed to be gray with the new update, goes back and forth between green--the old os--to gray. And I have found no continuity with when I get green or when I get gray.
I get a black screen on occasion.
sometimes the proximity sensor doesn't work.
sometimes when I have my bluetooth on and have "hands free mode" on, I get the a text message read through the headset and also through the handset.
I soft reboot often--turn it off wait a bit and

I have problems with activation, after delete mi Iphone from Icloud.

I have problems with activation, after delete mi Iphone from Icloud.

Hello Sikiz 21,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
iPhone: Troubleshooting activation issues
http://support.apple.com/kb/TS3424
iOS: Troubleshooting FaceTime and iMessage activation
http://support.apple.com/kb/TS4268
Best of luck,
Mario

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I'm not sure I understand the connection between iCloud and this problem. Is it simply a problem of coincidental timing (ie, the problem happened after you set up iCloud)? If so, there's almost certainly no connection between these two events.
Where are you getting the files you're trying to open, and what specifically happens when you try to open them?

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Have downloaded 5s iPhone. Instructions for activating iCloud gives wrong email address to verify account. How can I get around this problem and get my phone set up with iCloud

elhoseny wrote:
... Instructions for activating iCloud gives wrong email address to verify account..
The Apple ID and Password that was Originally used to Activate the iDevice is required
If you do not have that information you will not be able to use the Device.
Activation Lock in iOS 7 > http://support.apple.com/kb/HT5818

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Hello. I have a problem. I live in Armenia, now I am in Guangzho (China) and i have lost my Iphone 4S. Tryed to find in icloud, no result. it seems the finder has switched off or deleted my apple ID. Please help me. Can I do anything with IMEI code?

IMEI number is no use.
If you can't track it using find my phone.
Then report the lost to the local authority and your phone carrier.
change your passwords.

I'm experiencing problems with my me account since moving to iCloud. I have an iPhone 3G version soft 4.2.1?

I'm experiencing problems with my me account since moving to iCloud. I have an iPhone 3G version soft 4.2.1? Thanks for your help.

http://support.apple.com/kb/HT4759?viewlocale=en_US&locale=en_US
System requirements
iPhone, iPad, iPod touch
iOS 5 or later
iOS 5 is not supported with the iPhone 3G.
http://support.apple.com/kb/HT4929

I have an IPad mini and I changed the Apple ID and the password almost one year ago and, for a while, a message asking me to sign in to iCloud pops- up constantly. My iCloud account is registered with an old email and password. I do not remember the

I have an IPad mini and I changed the Apple ID and the password almost one year ago and, for a while, a message asking me to sign in to ICloud pops- up constantly. My ICloud account is registered with an old email address and password. I do not remember the password to my ICloud account, and ID address that my ICloud account is registered under is an old email adress which is deleted right now (the old mail account is deleted). I don’t have a rescue email adress and I don’t know the answers to the security questions, so I have no way of changing the ICloud password. A message asking me to sign in to ICloud pops up constantly, but I always just hit cancel. However, now I am unable to access Find My IPad. How do I get my ICloud account changed and registered to be under my current Apple ID (email) and password? It is possible to set the device as New Ipad?

Welcome to the Apple community.
If you are unable to remember your password, security questions, don’t have access to your rescue address or are unable to reset your password for whatever reason, your only option is to contact Apple ID Support, upon speaking to an operator you should explain that your problem is related to your Apple ID, this way you will not be charged for assistance, even if you don’t have an AppleCare plan.
The operator will take you through some steps you may have already tried, however they need to be sure they have exhausted all usual approaches before trying to reset your account, so you should try to be helpful and show patience with the procedure.
The operator will need to verify they are speaking to the account holder and may ask you some questions that only the account holder could know, and you will need to answer them if the process is to proceed.
Once the operator has verified your identity they will send a message through to your device which contains an alpha numeric code, which you will need to read back to them.
Once this has been completed they will send an email to your iCloud email address after a period of 24 hours, so you should check that mail is enabled in your devices iCloud settings.
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I had an old macbook so icloud was set up only with my iphone and ipad. Now I have a new macbook pro but can't synchronise icloud with it. It ask me to create a new account.

Hi,
I had an old macbook, too old to put it on icloud. So when I created my icloud account, I did it with my iphone and my ipad. Now I bought a new macbook pro.I wanted to synchronise it to my icloud account but it tell me that this account is with someone and that I have to create a new one. Seems like it does not recognised my account.
What should I do?

Let me see if I've gotten this right! You want to remove an account from BOTH machines? Do this for your new machine first, then for the other.
Click the Apple logo on the top left of the screen, System Preferences, Users and Groups (under Systems), unlock the lock in the window if its locked (you need to know the password), select the user that you wish to remove, and click the - sign next to the + sign for Login options. A window will pop up with some options. Select Delete this user and securely, and click 'Delete user'.
After this, do an update from the App Store.
Thats all there is to it.
For the other machine repeat the process except for one thing. Before you delete the user in this case YOU, you will have to give Administrator priviledges to your son bu checking the box 'Allow user to administer this computer'.
Do NOT do anything from Finder ... if you dont know how to fix the consequences of the problems caused.
There is no need to unauthorize your iTunes account on your new machine. Do it on the old machine though.

HT204053 i want to change my icloud id on my iPhone, but it won't let me now that i have upgraded. I no longer have the password and the problem is It is using an old id which the email isn't valid and the security question does not think my birthday is

I want to change my icloud id on my iPhone, but it won't let me now that i have upgraded. I no longer have the password and the problem is It is using an old id which the email isn't valid and the security question does not think my birthday is valid. I cannnot delete the account because "find my iphone" wants the password linked to this old account. But when i go into the find my iphone app it is using my corect Apple ID. How do i fix this?

If you still have access to your old email address, go to https//appleid.apple.com, click Manage my Apple ID and sign in with your iCloud ID. Tap edit next to the primary email account, tap Edit, change it back to your old email account and verify it. Then edit the name of the account to change it back to your old email address. You can now use your current password to turn off Find My iPhone on your device. Then go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud). Next, go back to https//appleid.apple.com and change your primary email address and iCloud ID name back to the way it was. You can now go to Settings>iCloud and sign in with your correct iCloud ID and password.
If you don't have access to your old email address, you will have to contact Apple to have them reset the password so you can disable Find My iPhone and sign into your iCloud account. You can either go to https://expresslane.apple.com, select "More Products and Services", then "Apple ID", then on the next page select "Other Apple ID Topics", then "Lost or forgotten Apple ID password" and click "Continue"; or you can contact Apple Support (http://www.apple.com/support/icloud/contact/).

Ipad continues to use my old Apple ID and password. I can't remember the password. I have created a new Apple ID but icloud is still locked up with the old one. Help.

Last week I changed my Apple ID. I was having some problems with getting "incorrect ID or password" message. sometimes it would accept my info and sometimes it wouldn't. I got tired with messing with it and decided to just create a new Apple ID and password. The new ID has worked ok, but my icloud account still comes up with my old ID. I tried to change that but couldn't without signing in with the old ID. I did several times but I always get the message "incorrect Apple ID and password". I tried using other password but nothing worked. Now I'm not sure what the password is. I have asked for a password reset to be sent to me but nothing comes ( using my regular email ). I have tried using the secret questions and I get them all correct except my birthday doesn't jive with what they say. I really need some ideas. My icloud account is essentially locked to me and isn't backing up my stuff. that's about all I can think of to tell you.

Hunter of Sock Monsters thanks...I did follow your advise. I went to the iforgot site and tried answering the secret questions twice. I got the "wrong answer", so the next time I asked for an email authentication. I am still waiting. I don't know what the usual time for waiting normally is. I am still waiting for an email reply from three days ago. I'm not going to hold my breath. My ipad is out of warranty but I may have to beg for help from support? I'll wait awhile longer. Maybe there is another thing someone could come up with. I appreciate your fast reply Hunter.

I have a problem. My Apple ID is not my icloud email address my Apple ID is my msn account, but I need to reset the password for my icloud email because I can't remember what it is. How do I do that?

I have a problem. My Apple ID is not my iCloud email, my msn is my Apple ID, but I need to reset the password for my icloud email address because I can't remember what it is. How can do I reset my iCloud emaill password when it's not my Apple ID??

Your iCloud and @icloud.com login ID is an Apple ID. Go to http://appleid.apple.com and sign in with the ID you use to sign into iCloud (you can check this by going to http://www.icloud.com and signing in there).
Click 'Password & Security' in the sidebar and you will be able to change the password.
HOWEVER
Before you do this you must turn off 'Find My iPhone/iPad/iMac' if you have it enabled on any of your devices, otherwise you will land yourself in difficulties.

I have a new email address. Changed this on my itunes account. On iPhone deleted old icloud account and created new with new email. I have set find my phone to on. When I download music it no longer goes to icloud an does not show up on my iphone.

I have a new email address. Changed this on my itunes account. On iPhone deleted old icloud account and created new with new email. I have set find my phone to on. When I download music from itunes it no longer goes to icloud an does not show up on my iphone.

I have the same problem - it is maddening. I rely on this iPad for work so this is not just an annoyance! The above solutions of changing the appleid on the device or on the website do not work.
The old email address no longer exists - I haven't used it in a year probably and I no longer have the account. I logged into the appleid website and there is no trace of the old email address so there is nothing that can be deleted or changed there. On the iPad there is no trace of the old email address so nothing can be deleted there either. I have updated the iPad software and the same problem comes right back. Every 2 seconds I am asked to log in using the old non-existent email. The device is currently useless.
The only recent change to anything was the addition of an Apple TV device, which was set up using the correct login and password.
Does anyone have any ideas? The iPad has been backed up to the iCloud so presumably it now won't recognize the current iCloud account? So restoring may notbe an option?

I have a problem with iCloud., I have a problem with iCloud.

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