I have a problem with illustrator

Hello,
I am a graphist' student, I have a problem with my Adobe Suite Creative and I don't know what I had to do.
My Illustrator does not record when there is one or several colors.
Only Illustrator makes that, not Photoshop or Indesign.
I already switch off and switch on my computer or uninstall and install again illustrator, it does not work.
Somebody could help me ?
Thank you
Aurélie

Aurélie,
You may have a look at the following list. 6) is the full three step way of reinstalling.
The following is a general list of things you may try when the issue is not in a specific file (you may have tried/done some of them already); 1) and 2) are the easy ones for temporary strangenesses, and 3) and 4) are specifically aimed at possibly corrupt preferences); 5) is a list in itself, and 6) is the last resort.
1) Close down Illy and open again;
2) Restart the computer (you may do that up to 3 times);
3) Close down Illy and press Ctrl+Alt+Shift/Cmd+Option+Shift during startup (easy but irreversible);
4) Move the folder (follow the link with that name) with Illy closed (more tedious but also more thorough and reversible);
5) Look through and try out the relevant among the Other options (follow the link with that name, Item 7) is a list of usual suspects among other applications that may disturb and confuse Illy, Item 15) applies to CC, CS6, and maybe CS5);
Even more seriously, you may:
6) Uninstall, run the Cleaner Tool (if you have CS3/CS4/CS5/CS6/CC), and reinstall.
http://www.adobe.com/support/contact/cscleanertool.html

Similar Messages

  • Guys, I have a problem with Illustrator CC.

    The Problem is, that Illustrator is after starting crashing without error message. The Problem is in this Video https://www.youtube.com/watch?v=30Wqg14zSY8
    I have Windows 8 64 Bit
    Graphiccard GTX 670
    16 GB Ram
    Every Driver is new

    Captain,
    The following is a general list of things you may try when the issue is not in a specific file (you may have tried/done some of them already); 1) and 2) are the easy ones for temporary strangenesses, and 3) and 4) are specifically aimed at possibly corrupt preferences); 5) is a list in itself, and 6) is the last resort.
    1) Close down Illy and open again;
    2) Restart the computer (you may do that up to 3 times);
    3) Close down Illy and press Ctrl+Alt+Shift/Cmd+Option+Shift during startup (easy but irreversible);
    4) Move the folder (follow the link with that name) with Illy closed (more tedious but also more thorough and reversible);
    5) Look through and try out the relevant among the Other options (follow the link with that name, Item 7) is a list of usual suspects among other applications that may disturb and confuse Illy, Item 15) applies to CC, CS6, and maybe CS5);
    Even more seriously, you may:
    6) Uninstall, run the Cleaner Tool (if you have CS3/CS4/CS5/CS6/CC), and reinstall.
    http://www.adobe.com/support/contact/cscleanertool.html

  • Hi, I have a problem with Illustrator CC.

    My oparation system is Windows 8.1 64bit. Other apps from clouds work perfectly but Illustrator not starting. There's an error information conected with unicode system language. What should I do? What is that?
    Regards.

    lokk0,
    You may (also) try this specialized forum (where you may be able find the answer from previous threads),
    http://forums.adobe.com/community/download_install_setup
    or Customer Care (tick I Still Need Help and hope for an agent available for a chat),
    http://helpx.adobe.com/contact.html?product=illustrator&topic=downloading-installing-and-s etting-up
    or Adobe Support (phone),
    http://helpx.adobe.com/adobe-connect/adobe-connect-phone-numbers.html

  • I have a problem with illustrator for opening a file in PC (OS Win 8.1 pro)

    This is the message I am getting it when i open the file (The document's embedded color profile does not match the current CMYK working space. The current CMYK color management policy is to discard profiles that do not match the working space. 
    Embedded: CP-AP133-GCR3-2085-360 Fin.icm working: U.S. Web Coated (SWOP) v2)...need help please....

    This is the message I am getting it when i open the file (The document's embedded color profile does not match the current CMYK working space. The current CMYK color management policy is to discard profiles that do not match the working space.
    Embedded: CP-AP133-GCR3-2085-360 Fin.icm working: U.S. Web Coated (SWOP) v2)...need help please....

  • Problem with illustrator cs5.1

    Hello I have a problem with illustrator CS5.1. I have a presentation with 17 artboards. Suddenly, when I openned it, the next picture appeared:
    So, when I open the file, there is nothing in it.
    ¿Could anyone help me, please?

    This might help , :- http://forums.adobe.com/thread/320876

  • I have a problem with the effect gallery and the saving libraries in Illustrator CS6

    Hi everybody
    I have a problem with the effect gallery and the saving libraries in Illustrator
    1. When you go to to effects > effect Gallery the the sketch filter always is black and white. Is this normal? In Photoshop you can set your background and foreground and the sketch effects takes those colors. Is there any way to do this in Illustrator? I have tried changing the colour of the fill and stroke but nothing...
    2. In the same area as before effects > effect Gallery .... In Photoshop you can add multiple filters with the create new button. Always is off is there anyway to make it available? or the only way is to by creating several individual ones and manage then in the appearance panel ...
    3. I saved a brush library and now it appears in the user defined area so I can get it in any document, that is good but any one knows how to delete a user undefined library?
    Many thanks in advance for the help .... I look forward for the reply =)

    I see that it is six months ago that I first posted this. Nothing has changed. When I use affixa to create a message with an attachment from my gmail account in firefox, the message is created in drafts, but the gmail window is closed and I have to re-open it. Not critical, but annoying.
    Now there is a plug-in on the affixa site that is supposed to be designed for Firefox, and which affixa support claims should take care of this. And I've downloaded it twice. When you download it and open it, it says that it will be installed when Firefox restarts, and gives you a button to restart Firefox. But after you click that button and firefox disappears and re-appears, the affixa plug-in is NOT in the plugin list.
    Please, somebody, HELP.

  • Hello. i have a problem with updating illustrator CC 2014. i succeed updating indesign CC 2014

    hello. i have a problem with updating illustrator CC 2014. i succeed updating indesign CC 2014 & photoshop CC 2014, but every time i try to update illustrator CC 2014, its failed.
    how can i solve this problem?

    Link for Download & Install & Setup & Activation problems may help
    -Online Chat http://www.adobe.com/support/download-install/supportinfo/

  • I have ongoing problems with "application not responding" in various programmes, ie Word, Excel, Illustrator, Photoshop, iPhoto etc. I recently subscribed to CC but the problem still persists. Any advice please?

    I have ongoing problems with "application not responding" in various programmes, ie Word, Excel, Illustrator, Photoshop, iPhoto etc. I recently subscribed to CC but the problem still persists. Any advice please? This applies to my iMac and my macbook air! I'm using OSX Version 10.9.3

    Hi Shauneenb,
    Welcome to the Apple Support Communities!
    If you are having issues with multiple applications becoming unresponsive I would suggest the steps in the following article, including starting in safe mode.
    OS X Mavericks: If an app freezes or quits unexpectedly
    http://support.apple.com/kb/PH13975
    I hope this helps,   
    -Joe

  • Problems with illustrator CS3. loading drawings, swatches everything takes minutes

    Since a couple of days the problems started at my office. All pc's started to have problems with illustrator and photoshop. But most of all illustrator. On start-up it is quick as it used to be but when i want to load a drawing, swatch or symbol it takes minutes. I don't know if it has to do with an update or something else. I only know that it started a few days ago on all pc's but not on the mac's.
    Thanks in advance,
    Bas

    What exactly is a few days ago? The last Windows Update was on last Tuesday. Except for a .NET fix and various Office patches it did not seem to have anything critical, but it may be possible that it affects your computers. It's a far cry, though. More likely it's a virus scanner or something with your network settings, that causes erratic file opening behavior. Hard to tell without more info. your description is too generic and vague.
    Mylenium

  • Problems with Illustrator CS2

    Argh! Suspected problem with Illustrator CS2...
    When I look in the Stroke/Fill boxes for colours, I have no options available to me. All that appears is this: http://www.ioimi.com/images/strokefill.jpg.
    Is this normal? All I want to do is selected different colours for the line stroke and fill colour of something I have already drawn using the pen tool.
    Also, how do I move or remove rulers once placed and why is it that if I use the arrow keys on the end of a line it moves it more than one pixel? How do I keep a line straight? It's so much easier in photoshop but I need to learn.
    Please help...
    Thank you!

    That is not the Color palette, it is the Swatches palette. It's where pre-mixed colours, gradients, and patterns can be stored and quickly applied. The file you are using has no swatches.
    You can add your own by loading swatches from any other Illustrator file or from the libraries that ship with Illustrator. You can also add a swatch by mixing a colour in the Color palette and either dragging the colour onto the Swatches palette or clicking one the New Swatch icon (The page icon next to the trash can).

  • Problem with illustrator cs3 : stroke

    Escribe texto o la dirección de un sitio web o traduce un documento.
    Cancelar
    hi, i'm new in illustrator and i have a problem with it; when i choose in stroke 0,75 or less than 1, i can't change it, but when i choose more than 1, it changes. I select the whole picture but it still does not change.
    I hope that tou can help me with this problem.
    thanks

    Go into the Transform panel and uncheck the box that says Align to Pixel Grid. It is new to CS5 and on by default.

  • Text problems with Illustrator CS6

    Hello. We are having problems with text in Illustrator CS6. 1. When we copy / paste text within illustrator all color information is lost. 2. When we save documents in Illustrator CS6 then re-open text with color attributes changes to different random colors!! For example: If we save an Illustrator document with a paragraph of text that is part red and part black when we re-open the same paragraph might be all gray, or orange or (you pick a color). Can anyone help us here as this is causing no end of grief. Mac OSX 10.8.2

    As promised. This is the response received from iClipboard re the text color problems with Illustrator CS6.
    "Sounds like an Adobe problem especially given their last fix which changed how they worked with the system clipboard. We don't mess with any of the data put on the system clipboard. We simply make an exact copy of it and store it in iClipboard. It's a READ operation, not a WRITE operation so no data on the clipboard is changed. We use standard Apple API's to do all of this (proof is that iClipboard is in the Mac App Store--Apple's review process doesn't allow undocumented API calls)."
    My thanks to the people at iClipboard however the problem still exists. I'll sum up the issue this way. I have created a paragraph of text in Illustrator that combines black text with red text. I copy then paste the text with iClipboard running and the pasted text is all black. I copy then paste the text with iClipboard disabled and the copied text maintains the color information. When I save the Illustrator document with iClipboard running then reopen the black / red text reopens as grey / orange. With iClipboard disabled the reopened document is fine - go figure. The problems only occur with text - images are fine though they were a problem with the first version of Illustrator CS6. Anyone got any suggestions??

  • Hi, I have a problem with fonts because in the window I can't see the font, they are transparent. how can I fix this?

    Hi, I have a problem with fonts because in the window I can't see the font, they are transparent. how can I fix this?

    giadad,
    It sounds as this issue:
    Open System Preferences and go to Accessibility. Next, select Display from the source list along the left, then check the box labelled Reduce transparency.
    It was first presented in this post #15 by TheUlser:
    https://forums.adobe.com/message/6854594#6854594
    It has been described on this Adobe page:
    http://capitalmacservice.com/font-preview-working-illustrator-cs-5-yosemite-fix/

  • I have a problem with wifi in my iphone 4s, i already try everything and download latest version 7.1(11D167) but wifi switch is not working, its my humble request to Apple support team that pls resolve this problem as soon as possible because

    I have a problem with wifi in my iphone 4s, i already try everything and download latest version 7.1(11D167) but wifi switch is not working, its my humble request to Apple support team that pls resolve this problem as soon as possible because its a prestiage of Apple Company.
    Pls inform me how can i resolve the problem of wifi.

    You have to go to autherized iPhone agent.

  • Have a  problem with Lightroom 5.4.  Since the program crashed yesterday it won't launch, it comes up with the message "Lightroom encountered an error when reading its preview cache and needs to quit".  "  Lightroom will attempt to fix this problem net ti

    Have a  problem with Lightroom 5.4.  Since the program crashed yesterday it won't launch, it comes up with the message "Lightroom encountered an error when reading its preview cache and needs to quit".  "  Lightroom will attempt to fix this problem next time it launches".  Except that it doesn't, I keep getting the same message and the program closes.  Does anyone know what I  can do to repair it?  Can't back up, can't do anything.

    There are dozens of threads in this forum that describe the fix

Maybe you are looking for