I have a problem with my bill

I have a problem with my bill you took $20 out and I have not got anything

You have to contact iTune Support
https://ssl.apple.com/emea/support/itunes/contact.html

Similar Messages

  • I can't open my apple id. Says i have a problem with billing, but really i don't have any problem with my billing

    I can't open my apple id. Says i have a problem with billing, but really i don't have any problem with my billing

    If you see a message that's there's a billing problem, you need to contact Apple directly >  Mac App Store - Apple Support

  • I have a problem with my bill and chat isn't working.

    I would love to be able to email someone about my bill. I am out of the country and do not want to call unless it would be a free call. I wouldn't mind chatting, but it has said chat is offline all day, even though it has been within the time listed. Can someone contact me directly?

    That's not extremely helpful right now. I would love to get help online. I don't mind chatting but Live Chat is never online when it says it should be.
    I also have other problems - like I can't log in to my account without going through the "Forgot user ID" process. Does the support site not work with a non-US IP? I don't understand how this is so terrible and I have to submit a question through a support forum.

  • Have a problem with my bill

    How do I talk to someone? No number for customer service on my bill or online???

    The number for customer service is on your bill. The search on Google wasn't a needed step.

  • I want to download a free app but, when I'm about to finish it, it says that I have a problem with the billing and that I have to provide valid credit card info to continue...

    The thing is, I've never used my credit card to buy a thing on the app store... and when I go to the purchase history, there's nothing...
    I've tryied to change credit cards, and I always calls invalid, that I've got the numbers wrong... but I've put them right...
    what should I do?

    Hello Snoweagle57,
    It sounds like you are trying to download a free app, and when prompted to enter a credit card it is declined. I would use this article to go into iTunes and change your payment method to None:
    Change or remove your payment information from your iTunes Store account (Apple ID)
    http://support.apple.com/kb/ht1918
    If you are unable to select None, the following article may help you determine why:
    Why can’t I select None when I edit my Apple ID payment information?
    http://support.apple.com/kb/ts5366
    Thank you for using Apple Support Communities.
    Take care,
    Sterling

  • Hi i have a problem with my billing information i cant click the none option

    i cant seem to access the none button on my ipad for credit card

    How to Get Apps From the App Store Without a Credit Card
    http://ipadhelp.com/ipad-help/how-to-get-free-apps-from-the-app-store-without-a- credit-card/
    Creating an iTunes Store, App Store, iBookstore, and Mac App Store account without a credit card
    http://support.apple.com/kb/ht2534
    Why can’t I select None when I edit my payment information?
    http://support.apple.com/kb/ts5366
    If None is not available - On your computer launch iTunes and click “iTunes Store” in the left navigation pane. Click the “down arrow” next to your name at the top right side of the page and click “Account.” Enter your username and password and click “View Account” to log into your account information. Next to your Payment Type, click “Edit.” Select the “None” button and click “Done.” Confirm that your card has been removed by returning to the Apple account information screen. Under Payment Type, it should say that there is no credit card on file.
    iTunes Store: Changing your payment information
    http://support.apple.com/kb/HT1918
    iTunes Store Accepted Forms of Payment
    http://support.apple.com/kb/HT5552
     Cheers, Tom

  • HT3702 Hey guys! I have a problem with my billinng information. I enter my credit card information and appear the last three digitas  number wrong. What happend?

    I have a problem with my billing information.

    If you mean the security code on the back of the card, then is the address on your iTunes account exactly the same (format and spacing etc) as on your credit card bill : http://support.apple.com/kb/TS1646 ? If it is then you could try what it says at the bottom of that page :
    If the issue persists, contact your credit card company and verify that they and any company they use to process credit card authorizations have the correct information on file.
    And/or try contacting iTunes support : http://www.apple.com/support/itunes/contact/

  • Ive downloaded some apps onto my pc yet only 1 has synced to my ipad, it says something about theres a problem with my billing, yet I purchased the 1 app I got for $20, but 1 free app and another paid, wont sync, i di have money in my account

    Ive downloaded some apps onto my pc yet only 1 has synced to my ipad, it says something about theres a problem with my billing, yet I purchased the 1 app I got for $20, but 1 free app and another paid, wont sync, i di have money in my account

    Right click on your iPad's name in the iTunes app on your computer and choose to transfer purchases. That should transfer anything that you have bought with the App Store app on the iPad to the iTunes app on your computer.

  • HT201209 i have problem with my billing information, every time when i want buy app from app store, he told me go to purchase history , i don't know how i fix this problem, so please help me

    Dear
       I Have a problem with purchases , where , when i wanna buy a game from app store (Using VISA), he told me : your billing information was decline,
    So Please i need your support to solve the problem quickly
    Thanks
    Ali Altalabany

    Try rebooting the iPad one more time. Try using recovery mode again and if that still doesn't work, make an appointment at an Apple Store and ask for their help.
    iOS: Unable to update or restore - Apple - Support

  • When I try to update my apps, I keep getting the message that there is a problem with my billing information even though this is the billing information I have always used in purchasing my apps. What do I do?

    When I try to update my apps, I keep getting the message that there is a problem with my billing information even though this is the billing information I have always used in purchasing my apps. What do I do?

    You probably need to confirm  the security code of your CC.  Log into your account an input this, even if it's already there.

  • I have a problem with nokia c700 (forget the secur...

    I have a problem with nokia c700 (forget the security code). I can't open my phone and can't check my imei... bored. Please help me restore my security code. Thank you so much.
    Life is fun!

    There is no other way than to get it reset thru' Nokia Care . A proof of ownership (Bill / Invoice) may be asked ...

  • HT1933 Hi. I have a problem with this receipt no. 190048666494.  I did not purchase or Aurthorize this purchase request a refund or cancel this purchase. Thank you.

    Hi. I have a problem with this receipt no. 190048666494.  I did not purchase or Aurthorize this purchase request a refund or cancel this purchase. Thank you.

    These are user-to-user forums, you are not talking to Apple here.
    You can contact iTunes support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • İ have a problem with my itunes accounts.when i want to buy in-app features i got an error

    İ have a problem with my itunes accounts.when i want to buy in-app features i got an error that;
    "Please comtact with itunnes support for completing this process"
    İ checked my device settings and tried my account with another ios device but result not changed.i still get same error.my credit card address info and my account address info same with each other.i tried my other credit cards but i got same error.
    Please check my account details for solving this issue.
    My account details :
    email: [email protected]

    These are user-to-user forums, you are not talking to Apple here.
    You can contact iTunes support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, the try selecting Purchases, Billing & Redemption

  • TS1646 i have a problem with my itunes accounts. When i want to buy in-app features i got an error that;

    "i have a problem with my itunes accounts. When i want to buy in-app features i got an error that;
    "Please contact with iTunes support for completing this process"
    i checked my device settings and i tried my account with another ios device but result not changed. i still get same error. my credit card address info and my account address info same with each other. i tried my other credit cards but i got same error.
    Please check my account details for solving this issue.

    These are user-to-user forums, you are not talking to Apple here.
    You can contact iTunes support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, the try selecting Purchases, Billing & Redemption

  • HT3702 Dear Customer Support... I have some problem with In-App Purchases and i can not Report a Problem  in Itune

    Dear Customer
    I has one Iphone and I have some problem with In-App Purcases Because my sister purchased In-app when she play
    and i can not report a problem in Itune,
    I inadvertently purchased all of this application in Order Number: MH*****4H5  Date: 04/09/12 ,Order Total $36.81
    So i can't use App store on my phone Because have problem Billing info and i dont want this order, I inadvertently purcased all of this application
    Hopefully I can ge help from you as well.
    Best Regards
    <Edited By Host>

    These are user-to-user forums, you are not talking to Apple here. All purchases are considered final, but you can try contacting iTunes support and see if they will refund or credit you : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

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