I have a problem with my computer
Computer stock on mac os Utilities And I can do Nothing
Welcome to the Apple Support Communities
If you can't start into OS X, that's because something happens with OS X. First, open Disk Utility, select Macintosh HD in the sidebar, repair the disk and restart. If it can't repair a problem, take the Mac to an Apple Store. If it repaired a problem and you can't start onto OS X, reinstall OS X selecting this option in OS X Utilities
Similar Messages
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i have some problem with my computer because when i turn it up, the screen turns in a blue colour and the sound doesn't work and in this way i can't hear anything
Will u help me or not?
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Hi Guys 'n' Gals!
I have a problem with my computer not going into 'Display Sleep' mode but actually goes into full Computer Sleep mode. Anyone know how to keep my Mac running software and not go into full sleep after I have set it to 'Never' go into 'Computer Sleep' within the 'energy saving' section!
Any ideas guys?
Miffa!Reset SMC. http://support.apple.com/kb/HT3964
Choose the appropriate method. -
Does anyone have a problem with a computer virus?
This is my third attempt at posting on the forums. I hope it works this time.
Hello to everyone.
I have a Sattelite L455D. I got it last November. It was included in tuition for my online classes at Dawn Career Institute.
Last weekend the computer got a virus. toshiba did recovery and it was fine but yesterday it got another virus and they had to do recovery again.
The virus is the type that try to get yiour passwords and credit card info. The Norton Security also found a tracking cookie that they fot rid off. I don't know if that is the same thing.
The computer is fine now but the security thing said it blocked an attempt to attack my computer.
Does anyone else have a problem with viruses? I would like to know what is causing it.
I am not going on any sites that would cause a problem. I know not to open spam email if I get it.
I don't go on any sites that I have not gone on on a Public computer at the library or someone else's house.
The main sites I use are the school site, my Comcast email, Facebook and Youtube.
I took all of my applications off of Facebook. I play Cityville with some friends and family but alot of people play that though.
I had my resume on Careerbuilder but had to take it down because of getting alot of email about scam jobs. Could it have come from that?
I really would like to know what is causing this. I am very carefull on the computer. I am being extra carefull now.
My Security trail ends in a month and I am afraid the virus will keep getting back on after that. I don't have the money to pay for it myslef right now untill I am done school in August.
This is the first time I have ever had a home computer and I like having one because it is easy to do my schoolwork but I am getting tired of having to do recovery becuse of getting a virus.
Any ideas or sugesstions would be appreciated.
Thank you.
Solved!
Go to Solution.KHoffman wrote:
I will try the Microsoft Security Essentials instead of Norton.
When you uninstall Norton you might want to also use the Norton Removal Tool to uninstall NAV remnants that might be left on the system. It's a free d/l and available from the Symantec Website.
Just so you know MSE real time detection isn't that good. It sometimes allows malware to get onto your system. If MSE does allow malware onto your system it may be able to clean it during a scan. You have to keep your definitions up to date and run full scans manually. It isn't that great but what do you want for nothing.
There are other free antivirus programs available for d/l at CNET: AVG, Avira, Avast, Comodo, etc. They're realtime detection is better but they also use more system resources. AVG has a link scanner feature. Reviews of these programs are available on You Tube and other sites. There are also free scanners you can install to run AV scans on the fly. They can provide a second opinion and can also be useful for cleaning the system of malware: Malwarebytes, SuperAntispyware. They have to be uninstalled when your done or they might confilct with your antivirus programs realtime detection and cause slowdowns, etc. Gmer is free and is used to scan and clean the system of rootkits. There are also some utilities you can use to help see what might unexpectedly be running on the system: Task Manager, System Configuration utility, and the System Information utility are built into your OS. Process Explorer, HighJackThis, ShellExview are also free programs. CCleaner is free and it helps to rid the system of temporary files, cookies, and useless registry entries.
Use Windows Update and the Java Control Panel to make sure your system has the latest patches, and Java version and update Adobe reader. The Java Control panel allows you to delete temporary Java files.
MS has been using Active X and JAVA script for years and the software has always been exploited by malware through email, attachments, web pages and links.
http://www.microsoft.com/security/family-safety/default.aspx#Internet-use -
I have a dell lap top with windows 7 that won't recognize my iphone 5c. The driver's will not install with out a problem, I talked to apple support to try to fix this problem, I unistalled itunes and reinstalled it, now itunes did not download properly, bonjour does not load and i can not burn cds, I have uninstalled and reinstalled twice with the same problem. If anyone can point me in the right direction that would be great
You are right, but how could i send it to Apple? when the phone company first replaced my iphone they had in stock alots of iphones and they just sent mine back to Apple and gave me a new one, so all i did is to give them my phone, but now how could i sent it to Apple? and i cant send it by myself, and the store wont do that, its a lost for them.. so sending it to Apple wasnt an option from the begining.
and for the record, i dont think the store where i bought it is an authorized shop.. its just a store who boughts phone's from Apple in a low price and sells it in much more money.. -
I have a problem with the computer mic. i cant make online calls or chat. they cant hear me
help.
Hi,
What is your machine and it OS ? Help !
You may want to try this:
Right click the speaker icon,
Select Recording devices
Right click Microphone
Enable it
Regards.
BH
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem. -
I have a problem with my itunes. I cannot transfer apps from the itunes to my iphone 4s. Any time I try to snyc itunes tells me "The iphone could not be synced because this computer is no longer authorized for purchased items that are on this iphone. To authorize this computer for items purchased from the itunes store, choose, Store > Authorize This Computer. But anytime I authorize it tells me you have authorized including this computer 2 out 5 computers. And if I try again the same story over and over again. But I have many apps on my itunes which I want to transfer. Please someone help me.
Well Authorize the Computer...........
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The mail application on my I-Mac dates all emails, in or out, as 5th (of whatever month it is). It seems to get the time right.
The computer clock is fine. I have no problem with my MacBook - just with the I-Mac. Any ideas, please?OK Vicky, good clues...
See if this helps...
Open Keychain Access in Utilities, use Keychain First Aid under the Keychain Menu item, then either check the Password under that item, change it, or delete it and start over. See if there are duplicates, should be one for Incoming & one for Outgoing.
Resetting your keychain in Mac OS X...
If Keychain First Aid finds an issue that it cannot repair, or if you do not know your keychain password, you may need to reset your keychain.
http://support.apple.com/kb/TS1544 -
Have an older 17 MacBook Pro, running OS 10.5.8. Software update says everyting is current. Mac doesn't have iCloud, preferences still shows MobileMe. Just bought new iPhone 5S. Mac won't recognize phone, says I need newer version of iTunes. Have no problem with computer recognizing old phone 3 or 1-1/2 year old iPad. I suspect I need to update OS, but as software update isn't telling me to do so, can I? What version would I need to go to?
Your MacBook Pro can be updated to run Mac OS X "Snow Leopard". Buy it. That will enable you to run the latest iTunes version.
Online (US): http://store.apple.com/us/product/MC573/mac-os-x-106-snow-leopard
Online (UK): http://store.apple.com/uk/product/MC573/mac-os-x-106-snow-leopard
Germany: http://store.apple.com/de/product/MC573/mac-os-x-106-snow-leopard
Elsewhere: call the phone number in the Apple Online Store
Apple's price is $19.99, £14.00, €18. -
Hi Guys,
I have a problem with Importing Pictures onto my Mac mini with Lion installed by using a Card Reader,
What is the problem here so I can get Pictures onto my Computer. ,Hi Noob Søren
There are a few things that are confusing in your question.
As far as I know, you dont have to install Time Machine on this OS as it is already installed for you. You only need to connect a hard drive to your computer via firewire or usb, click on the Time Machine icon, Open Time Machine Preference in the drop down menu and select a disk: your connected hard drive.
You can of course reformat this connected device, partition it into a few volumes to organise data if you so wish.
I find it strange that your mac's hard drive is divided into two volumes... perhaps this was created through bootcamp?
You can access the configuration of your hd through Applications/Utilities/Disk Utilities.
Clicking on one of the icons on the right hand panel will bring the details of the contents of your hardDrive and volumes. From there you can decide to erase a partition, reformat etc....
If your hd contains more than one volume, and one of them is empty, you could decide to remove it. Back up all your important data before doing so.
Hope this helps
WN -
Hello. I have a problem with my Photoshop Elements 12 programm. I had restart my computer and I wanted to instal my Photoshop Elements 12 again but the sytem didn't accept my serial number. I get no answer per Mail and I didn't reach someone on my phone. Can you help me please? Thanks a lot Nana
1) Apps are not part of the backup, only data stored by 3rd party apps. But you can redownload the apps for free again if you use the same account you did when you bought them the first time. http://support.apple.com/kb/HT2519
2) See this article http://support.apple.com/kb/HT1766 and find out what's in your backup.
3) Backup your itunes+ library (http://support.apple.com/kb/HT1382 and http://support.apple.com/kb/HT1751), which will copy your Mobile Applications folder, and save your iphone backup folder as well
In other words, maintaining a backup of your computer is essential.
When you resync your apps from your computer to the phone, make sure your computer is authorized again. http://support.apple.com/kb/HT1420 -
I have a problem with my iPod touch 5th gen 64GB. When I connect my iPod to my Mac Book Pro laptop my music that I've transferred to my iPod and music playlist will appear in my iTunes my music will play with no problem. Now, when I disconnect my iPod from my computer go into my music, my music playlist and music I've downloaded into my iPod disappears. I reconnect my iPod to my computer, everything shows. Do anyone have a solution I really do appreciate it. Thank You!
Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Unsync/delete all music and resync
To delete all music go to Settings>General>Usage>Storage>Manage Storage>Music>Tap edit in upper right and then tap the minus sign by All Music
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: Back up and restore your iOS device with iCloud or iTunes
- Restore to factory settings/new iOS device.
However, there seems to be a bug in iOS 8 or iTunes 12.1.1 that cause this problem and I have not seen a solution -
I Just upgraded to mountain lion os x to 10.8.1 and I have a problem with restart my computer
I Just upgraded to mountain lion os x to 10.8.1 and I have a problem with restart my computer.
Now my computer is stuk on restart and wont turn on.
Can somone help me with it?
Thanks.If Mende 1's suggestion doesn't solve it you might find the following useful:
I would first reset the SMC:
Shut down and unplug the Mac.
Keep the Mac unplugged for at least fifteen seconds.
Plug the Mac back in and do not turn it back on for at least five seconds.
Press the power button to turn the Mac back on.
Then I would reset the PRAM by rebooting the iMac while simultaneously holding the Command-Option-P-R keys until the machine restarts a second time.
Hope this helps -
Hello. i have a problem with my macbook pro, it happened last night. my computer was so logged in starting up,I decided to shut it down. this morning, when I opened my laptop,it was still so slow, moreover;I cant open folders,itunes.,system ref. help!
What backups do you have?
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Hi there, I have a problem with my iPod Classic (from 2009). Everytime I connect it to my computer (Windows), iTunes does not work anymore. Music is automatically deleted on my iPod. Any suggestions please?
Thanks, for info, iPod Classic is a slower machine compared the Nano, unfortunately, if you read these discussions, majority of the freezes involved iTunes 10. Although if might be just slow and some impatient user just disconnect the iPod ands cause more problems. ( Yes I also did that but safely by doing a iPod Hard Reset, before disconnecting).
Here is the Apple support article that may help you.
http://support.apple.com/kb/TS1717
or my usual solution for Windows Users.
Antivirus has a tendency to freeze iTunes sync Operation with iPod Classic, causing a timeout, which corrupt your iPod filesystem, so when iTunes can't read the iPod, it is pointing to this problem. Other causes is when your iPod hardisk is dying, or your battery is dying causing hardisk crashes.
My suggestion.
Connect your iPod to the PC and run chkdsk, to fix any iPod diskerror, then disconnect it, after chkdsk complete.
Disconnect your PC from Internet. (just to make sure no nasties creep into your system while you syncing.
Stop the Antivirus program
Connect your iPod to the PC, using a high speed USB 2.0 port at the back of your PC, do not use any USB Hub.
When iTunes Open up, Restore your iPod please, this is for iTunes to map correctly, to fix the corrupted filesystem.
When Restore complete, eject the iPod and reconnect again.
Sync your ipod, preferably manually Manage in small batches and disconnect after every batch, to check that all is well.
When all sync is complete, and iPod disconnected, start back your Antivirus and connect back the Internet.
Good Luck!
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