I have a problem with my I phone usually have cannot hear clearly the person calling me,what should i do about it?

Hi - it depends on how old your iPhone is. Is it fairly new or if its less than 28 days old you can bring it back to the store if bought through one of the common networks. I had an earpiece problem when I bought mine after just 10 days or so, I couldn't hear anyone through the earpiece and exchanged in store for Free.

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I have insurance through apple for my iPhone 4. Last night my phone was stolen. Am I covered under insurance to get a new phone? And how much will it cost? Second- what should I do about it? I don't know if I should shut down the phone or what?

I have insurance through apple for my iPhone 4. Last night my phone was stolen. Am I covered under insurance to get a new phone? And how much will it cost? Second- what should I do about it? I don't know if I should shut down the phone or what in case my iPhone is able to be located or what not?

Jonryan21 wrote:
I have insurance through apple for my iPhone 4.
No, you simply do not. Apple does not sell insurance.
Apple offers an Extended Warranty called AppleCare.
Warranties doe not cover lost or stolen devices. Buy a new one.

My apple tv seems to have hung up during the latest software update - what should I do now?

my apple tv seems to have hung up during the latest software update - what should I do now?
I have not turned it off but it has been stuck in the same spot for 30 minutes now and I'm not sure what to do next since the screen says to NOT turn it off until done. Please help.

If it hangs much longer you may need to disconnect and then grab a micro USB to restore through iTunes
http://support.apple.com/kb/HT4367

Problem with my iphone 4s, i can't hear anything when making calls

I can only hear when i turn the speaker on, but as soon as the speaker is turned off, it went mute. the person on the other side of the line can hear me perfectly. it also works fine when i plug in the earphone. this is really annoying.
and the most annoying thing is that i bought this new iphone4s in Canada and brought it all the way back to China. if i was to return it , it would take a painfully long time. what do i do?

Hi Nfrith1,
Please take a look at the article referenced below, the same as in my original reply. The receiver on the iPhone does not have anything to do with the speakers on the bottom of the phone nor your microphone.
Clear the receiver
The iPhone receiver won't work properly if it's blocked or dirty. Here's where the receiver is:
Follow these steps, testing after each:
Make sure nothing is blocking the receiver, such as a case or film.
If you have a new iPhone, remove the plastic film on the front and back of the device.
Check the receiver opening to see if it's blocked or dirty. If necessary, clean the receiver opening with a clean, small, dry, soft-bristled brush.
While you're on a call, turn on speakerphone. If you still can't hear, then your network or reception could be the issue. Try calling again later or from a different location.
Restart and update
Restart your iPhone and test again.
If there's still no sound or poor sound quality, update to the latest version of iOS.
Get more help
If you've tried these steps and there's still no sound or poor sound quality from your iPhone, contact Apple Support.
Learn what to do if other people can't hear you on a call.
If you can't hear a person on a call or voicemail or if the sound quality is poor on iPhone
Take care,
Alex H.

I am having multiple problems with my iphone 4s, people can't hear me when I call, text messages don't always send, calls go straight to voice mail. I have all bars, have hard rest 3 times. I have called apple 4 times and gone to a store. No help.

I have had the 3g, 3gs, 4 and little if any problems. I made a major mistake buying the 4s. What a horrible phone. I must say, apple service is at best, BAD. Here are the basics. I am on the same network, I call the same people, I use the same text messages as I did with the 4. With the 4s, I will call someone and they will not be able to hear me. I have to hang up and recall. Or the phone just does nothing when I press call. Text messages acts like they send but when I go back the have been sent. Sometimes the calls go direct to voice mail.
Here's what I have done. Reset, did not help. Called apple, advisor said she would call me back in 5 minutes, after waiting for 5 days for the call, I recalled, they walked me through the same things I had already done, then said to take it to a store. So they set up an appointment for the only day I could get to it, 1 1/2 hours away, on my grand son's birthday. That was okay if they fixed it. So they hard reset it, we had to setup 4 email accounts, they would not allow me to restore because they said it was a software problem. So I had to download all the apps, lost a lot of data. No fun. But if it worked! So Monday back at work, guess what, same thing. When home and did another hard reset. Still no lick. Called apple again. They said they would replace my phone, all they needed was to put a hold on a credit card for $899 or drive a 1 1/2 hours to a store.
So anyone know a good andriod phone.
PS I got a email asking about the service each time and each time I told them what a horrible phone it was and how bad service was. I have yet to hear back. I guess they do not read them!

You're not speaking to Apple on in this forum, nor will someone from Apple see this post. We are just users like you and I.
Have you tried to restore or reset your phone?
Or contact your carrier in re: to your sim card

I have a new computer with Windows 7. Transfered files from old to new with no problem, but Firefox has been crashing every few minutes for the past week. What should I do? Thanks

Updated plug ins but didn't help.

https://support.mozilla.com/en-US/kb/Firefox%20crashes#w_get-help-fixing-this-crash
Type '''about:crashes''' in the URL bar and hit Enter. <br />
Click the hyperlinks to bring up the Crash Report pages and copy'n'paste the URL of each of those reports into the message box here. We'll see if we can help you figure out what is causing those crashes to happen.

I need to update to iOS 5 but my phone doesn't have "Software Update" in the "General" menu. What should I do?

When trying to update my phone I realize that the line "Software Update" which is supposed to be found between "About" and "Usage" in the General menu simply isn't there. Is there some way to fix this problem or to go around and update to iOS 5 in some other way?

The option to update without the computer (Over the air) was made available with iOS 5. If your iDevice is using a version of iOS lower than 5, you will need to use iTunes on your syncing computer to perform the upgrade. Use the Apple link below as a guide for the upgrade.
http://support.apple.com/kb/HT4972
Also read the instructions from the section entitled "Update your device using iTunes" at the link below.
http://support.apple.com/kb/HT4623
Information regarding transferring purchases from your iDevice to iTunes on your syncing computer can be found at the link below.
http://support.apple.com/kb/ht1848

I have lost my I phone 4 i dont have any details except the IMEI number so what should i DO

I have lost my I phone 4 and i dont have any details except IMEI number i need your support to locate my number and get my data backup atleast please let me know

if you didn't install find my phone you cant locate or whipe or otherwise manipulate your phone
if you didn't backup for data to itunes or icloud you cant get your data
depending on where you live you can repport the IMEI to the police and they will have every phone company block the phone from ever being used as a phone again

I am having problems with my HD. It says updating boot support partition as required. What should I do with that?

My computer is not working. I tried rebooting it but when it came back there is already an error with the HD. Please help

Boot up from your disc that came with your computer and run the hardware test - Intel-based Macs: Using Apple Hardware Test

I am having Problems with using my adobe digital Reader ,it gives me the error E_ADEPT_IO Activation

i am having Problems with using my adobe digital Reader ,it gives me the error E_ADEPT_IO Activation,what can i do to activate

This is the Adobe Reader forum. If you are talking about Digital Editions, the right forum is here:
http://forums.adobe.com/community/adobe_digital_editions

TS1646 hello I have problem with regist my visa and I cannot buy from store the message came in the end of form is says the phone number must be a 7-digit number and I have writed but not accepted iam from saudi arabia my mobile is 966504850992 pls answe

hello
I have problem with regist my visa and I cannot buy from store
the message came in the end of form is says
the phone number must be a 7-digit number
and I have writed but not accepted
iam from saudi arabia
my mobile is 966504850992
pls answer
thanks
dfr aldossary

Wow, Karan Taneja, you've just embarrassed yourself on a worldwide support forum. Not only is your post ridiculous and completely inappropriate for a technical support forum, but it also shows your ignorance as to whom you think the audience is. Apple is not here. It's users, like you.
If you would have spent half the time actually reading the Terms of Use of this forum that YOU agreed to by signing up to post, as you did composing that usesless, inappropriate post, you (and the rest of us on this forum) would have been much better off.

I am experiencing problems with my i phone due to sharing my daughters i tunes acoount. I have been told by apple to cancel my existing (shared) i tunes account and open a new one for my use only. How do I do this? Please help. RM

I am experiencing on going problems with my i phone 4 due to me sharing an i tunes account with my daughter. I have been told by apple to cancel my existing (shared) i tunes account and open a new one for my use only. How do I do this? I cant find any links in i tunes to do this. mountfield

No, it's done on the computer, it's just done on the web and not through iTunes. I guess you could do it on the iPhone, but it would be easier to do on the computer.
Just go to the site linked above, then click on the big blue button and fill out the neccessary information.

I downloaded IOS6 earlier today and my 4S has died twice, it has gone from 45 to 32% in the last 5 minutes and i have icloud, internet, all apps closed with nothing running at all!! There is a serious problem with ios6, my phone was hot at charging time.

I downloaded IOS6 earlier today and my 4S has died twice, it has gone from 45 to 32% in the last 5 minutes and i have icloud, internet, all apps closed with nothing running at all!! There is a serious problem with ios6, my phone was working hot at chargering time. Apple need to address this asap!!!!

Hi Suzy Q,
I can send and receive calls.
I get "messaging stopped" when doing a lot of texts.
Texts come up "ghosted" meaning they have the text on the bottom and a transparent one overlaid on top. they then become one. But I get the ghosting most of the time when I go into a message from a contact to send a text.
When I go to call logs or text logs, the numbers come up first, and then then the names pop up randomly, meaning not in order down the page, until they are all shown. lots of lag time.
It runs slow.
I have 5 apps on here. I should be able to have a lot of apps on here, and play music, and have files, and...and....and.
I can get online but doing a Google search, when the page with the choices comes up, it is blurred and I have to tap on the screen for it to become clear and readable.
When online and scrolling, it hitches sometimes/lags/gets stuck then unstuck
I get VZWAVS has stopped. (not sure if those are the right letters)
The status bar that is supposed to be gray with the new update, goes back and forth between green--the old os--to gray. And I have found no continuity with when I get green or when I get gray.
I get a black screen on occasion.
sometimes the proximity sensor doesn't work.
sometimes when I have my bluetooth on and have "hands free mode" on, I get the a text message read through the headset and also through the handset.
I soft reboot often--turn it off wait a bit and

Hello, I have a problem with my iphone 4 battery, it looses 20% over the night with wifi on and without receiving any phone call or notification. It also uses 1 or 2% each time I check my iphone even if it is just to check up my messages. Is it normal?

Hello, I have a problem with my iphone 4 battery, it looses 20% over the night with wifi on and without receiving any phone call or notification. It also uses 1 or 2% each time I check my iphone even if it is just to check up my messages. Is it normal? Please someone give me a solution

Yes this is fairly normal. When you have wifi on the phone, it drains the battery life of the device.
Here is an article that has some tips that you can follow so you can modify the settings on your device to extend it's battery life to the fullest.
http://www.apple.com/batteries/iphone.html

I have problem with my i phone

i have problem with my i phone,charges not, not come on at all the screen is dead,even when i try to synchronize with i tunes is dead to.please help me.

Hi alex0637,
I know that can be frustrating that your iPhone will not power or charge. Start with taking a look at the article below to troubleshoot the issue further. If you cannot get it to power back on then you will need to contact Apple Support for further assistance.
If you can’t charge your iPhone, iPad, or iPod touch
https://support.apple.com/en-us/HT203030
Take it easy,
-Norm G.

I have a problem with my I phone usually have cannot hear clearly the person calling me,what should i do about it?

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