I have a problem with my iPhone 4s. An Apple rep looked at the phone today and determined the phone will have to be replaced. I am trying to back up my data on the phone to iTunes but I cannot get the phone to power up.
I have a problem with my iPhone 4s. An Apple rep looked at the phone tonight and determined I will need a new phone. I am now trying to back up my data to iTunes but I cannot get the phone to turn on. I have it plugged into my computer monitor but it just slowly flashes the Apple symbol. Any ideas on how I can get it to power up for the backup?
Apple isnt here. this is a user based forum for technical questions. The solution is to restart, reset, and restore as new which is in the manual after that get it replaced for hard ware failure. if your within your one year warranty its replaced if it is out of the warranty then it is 199$
Similar Messages
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good evening i have an problem with my iphone 4 the wif and network cant on now if i tray is showing iTunes i tray to reload the ios is showing an error -1 can you help me
No problem, glad to help!
Update: my PC USB hub was connected to a USB 3 port, I connected the 30 pin cable directly to my PC, And the restore worked just fine. Restored phone from iCloud backup and seems to be working fine. -
I have a problem with my Iphone 4s since I did my first update at your Itunes, the bluetooth and the WiFi it is not workinhg anymore.
It is sad that companies like apple are not able to support thier sofware and business.
I went to a apple store at South Park, Charlotte NC,
and found out the worst customer service (in my case)
They don't have answers and don't understand about "dont let any customer go away sad or mad"
I explain to them that I did everything they said to fix the problem, even to dounload the iOS 6.1.3
that was supposed to fix the problem.
they said fix the problem in other phones but not in mine.
So here I am with no wifi and bluetooth, with apple technicians and experts that don't know what to do with the problem that the sofware they developed cause in my iphone 4s.
and the solution is for me to pay $199.00 US dollars for a problem that I did not cause.
wich means to buy something else from apple to fix a problem that it is not my fault.
Great! what a convenient solution.
I would like to have an answer from you guys and see if someone there have a better answer for me that shows support, values and integrity as a grest company with solutions for your customers.
Dont think that I want a new phone, I want mine fixed if is possible.
Thank you very much and God Bless you!Apple isnt here. this is a user based forum for technical questions. The solution is to restart, reset, and restore as new which is in the manual after that get it replaced for hard ware failure. if your within your one year warranty its replaced if it is out of the warranty then it is 199$
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Hello. I have a problem with my Photoshop Elements 12 programm. I had restart my computer and I wanted to instal my Photoshop Elements 12 again but the sytem didn't accept my serial number. I get no answer per Mail and I didn't reach someone on my phone. Can you help me please? Thanks a lot Nana
1) Apps are not part of the backup, only data stored by 3rd party apps. But you can redownload the apps for free again if you use the same account you did when you bought them the first time. http://support.apple.com/kb/HT2519
2) See this article http://support.apple.com/kb/HT1766 and find out what's in your backup.
3) Backup your itunes+ library (http://support.apple.com/kb/HT1382 and http://support.apple.com/kb/HT1751), which will copy your Mobile Applications folder, and save your iphone backup folder as well
In other words, maintaining a backup of your computer is essential.
When you resync your apps from your computer to the phone, make sure your computer is authorized again. http://support.apple.com/kb/HT1420 -
I have a problem With charge iphone 6plus?? , the lightenin cable is ok
I have a problem With charge iphone 6plus?? , the lightenin cable is ok
mahtab2 wrote:
I have a problem with my iphone 4,the problem is hanging and turning off automatically, it was started when I updated it to ios7.0.2, what should I do?
Connect to iTunes on the computer you usually Sync with and Restore
http://support.apple.com/kb/HT1414
Make sure you have the Latest Version of iTunes (v11) Installed on your computer
iTunes free download from www.itunes.com/download -
Hi I have a problem with my iPhone 4S I have no sound from my speaker , keyboard, notifications. or volume controls, I have reset my iphone many times and still the same, any advise will be greatful
ThanksI don't think that a software update from Apple will solve the issues that you are having. You have a rogue installation. After you posted I have just done the following:
Disk Utility can verify my partitioned Volume (including my boot disk) AND REPAIR the non-boot disks on the same Volume without a glitch. It repairs the non-boot disks containing data smoothly.
I have used Mail to send some mails from some Yahoo and Hotmail accounts to my Thunderbird client containing GMail accounts - absolutely normal.
I have iLife '09 but my iMovie '09 and iPhoto '09 open in a jiffy and I see no issues here. I have 6GB RAM (Maximum) on an early 2008 Macbook Pro with a 750GB hard drive partitioned with 120GB reserved for the Boot Drive.
I am sorry that I cannot help further but I am sure there must be a way to reinstall the software without having to revert to restoring your ML backup. I have two clones and if you have such I would attempt to do that through that rather than through Time Machine - that is of course if you have a cloned drive.
Good luck! -
i have a problem with my iphone everytime i tried to restore my phone signal keeps searching and eventually says NO SERVICE. this does not allow me to connect to itune or anythintg i connect to the wifi but afer 3minutes it says to try again i went to a iphone shop today and i sorted my phone when i tried to update it asked me to res tore first and now my phone is back to the first problem. please help me advise me whatto do
thank you
akshay indermanWas your phone jailbroken or "unlocked" by someone other than the carrier it was originally locked to?
Sounds like you have a hacke/jailbroken phone. -
I have a problem with my iphone 4,the problem is hanging and turning off automatically, it was started when I updated it to ios7.0.2, what should I do?
mahtab2 wrote:
I have a problem with my iphone 4,the problem is hanging and turning off automatically, it was started when I updated it to ios7.0.2, what should I do?
Connect to iTunes on the computer you usually Sync with and Restore
http://support.apple.com/kb/HT1414
Make sure you have the Latest Version of iTunes (v11) Installed on your computer
iTunes free download from www.itunes.com/download -
I have a problem with my iphone 4. My 3G always stays activated but I lose my network signal. The bars all get lost and I'm not able to receive / send sms, mms or phone calls. Could you guys please help me fix this problem? Ios 5.1.1
I haven't gotten a new sim card because the problem has been presenting itself in various cards not only mine. So far, all I've done is reset my network settings.
Last night, I turned off the 3G tab and it had all the signal bars. Today, I did the network reset and it's working apparently. But like I said before, previously the bars just disappear and the iphone only has the 3G activated. -
can someone assist me with a solution to the problem with my iphone 5. I upgraded to IOS 6.1.4 and since then i have had the problem of No Sim. I restored to the factory settings using i tunes as i have my back up on my pc but still the same problem. I have swapped sim and my Sim is working on other iphone with ios 6.1.3
Try a new SIM from your carrier. If that doesn't work, make a Genius Bar appointment and get your phone evaluated.
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I have a problem with my iPhone 5 stopped working the sleep / power and simultaneously refused to obey the HOME button. I can not use either one or the other. I can not enable or disable the device, display lights up when you plug the charger. same display works fine as it is surprising. or maybe someone knows what is the reason for this? is there any way to solve this problem?
More than likely its a hardware issue, I have never encountered such a problem and best bet is to just go get it replaced. If you have insurance on your device apple will replace it as long as there was no water damage, if you dont have insurance they will charge $200 more or less. Hope you get it fixed
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I have a problem with my iphone,after upgrade software ios 6.0.1, is not possible to use the wi-fi, used until now, because is not possible to have the login, i find this message " the requested URL was not found
You have to go to autherized iPhone agent.
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Hi i have i problem with my iphone and the problem is the security question i have forgot the answers
I understand German and Italian i littlebit EnglishYou need to ask Apple to reset your security questions; this can be done by phoning AppleCare and asking for the Account Security team, or clicking here and picking a method, or if your country isn't listed in either article, filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
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Hello, I have a problem with my iphone 4 battery, it looses 20% over the night with wifi on and without receiving any phone call or notification. It also uses 1 or 2% each time I check my iphone even if it is just to check up my messages. Is it normal? Please someone give me a solution
Yes this is fairly normal. When you have wifi on the phone, it drains the battery life of the device.
Here is an article that has some tips that you can follow so you can modify the settings on your device to extend it's battery life to the fullest.
http://www.apple.com/batteries/iphone.html -
i have one problem with my iphone 4s i c"ant make facetime calls with other iphons. olso when i make calls on the facetime icon is question sign! can any oane hellp me! wath my be the problem because it is all new iphone!
First question where ae you located? If you're in the Middle East or UAE, factime has been restricted by the government.
If your not from there look here:
http://support.apple.com/kb/TS3367
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