I have a problem with my iPhone 5 stopped working the sleep / power and simultaneously refused to obey the HOME button. I can not use either one or the other. I can not enable or disable the device, display lights up when you plug the charger. same displa
I have a problem with my iPhone 5 stopped working the sleep / power and simultaneously refused to obey the HOME button. I can not use either one or the other. I can not enable or disable the device, display lights up when you plug the charger. same display works fine as it is surprising. or maybe someone knows what is the reason for this? is there any way to solve this problem?
More than likely its a hardware issue, I have never encountered such a problem and best bet is to just go get it replaced. If you have insurance on your device apple will replace it as long as there was no water damage, if you dont have insurance they will charge $200 more or less. Hope you get it fixed
Similar Messages
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hey
You appear to have logged in here, which requires an Apple ID. Did you change your Apple ID at some point? If not, try the one that got you here.
Are you the original owner of the phone?
Try here:
https://iforgot.apple.com -
Can anyone, help me please?
I have a problem with my iphone 4 Facetime, that since the new ios 7 system has been installed, I cannot use the FACETime? I don't know where to turn? I have contacted a retailer here in Isreal, and I've contacted the Cell come company and I've contacted the repair shop... each one pushes me off on someone else.
I cannot make any FACETIME calls.... anywhere................ helpHmm, I see from the Apple Support webpage it seems you cannot call them directly from Israel, that's not good.
Okay, so FaceTime stopped working once you upgraded to iOS 7 is that the situation? It doesn't work over either cellular or WiFi networks? I assume you have checked the Settings>FaceTime>FaceTime switch is on and that you have your correct Apple ID in there as well?
What happens when you launch the FaceTime app and attempt to make a FaceTime call, what message(s) do you get? -
I have a problem with my iphone 4S. I cant connect to wifi a week ago. Can somebody help me please?
I have a problem with my iphone 4S. I cant connect to wifi a week ago. Can somebody help me please?
I have tried everything but my iphone continue without connected.
Thanks.Hello.
My iphone doesn't recognize any signal wifi.
I have rebooted the red options as indicated on apple portal.
Also, I have turned off my iphone and when I turn it on don't enable the wifi option, and then I have to turn it off and turn it on again.
I have restored to the factory settings but the problem continues.
I don't know anything else to do.
Regards, -
good evening i have an problem with my iphone 4 the wif and network cant on now if i tray is showing iTunes i tray to reload the ios is showing an error -1 can you help me
No problem, glad to help!
Update: my PC USB hub was connected to a USB 3 port, I connected the 30 pin cable directly to my PC, And the restore worked just fine. Restored phone from iCloud backup and seems to be working fine. -
My o2 email account does not work when sending from my MAC it will accept incoming mail but not send it gives me a message that o2 account (offline) my mac I have no problem with my iPhone or mac laptop. any suggestions please.
Sorry for the delay...
I did what you've told me, new account and manually copied my files from Time Machine. I had lots of permissions problems, but at the end, almost everything is in order... It seems it had to be with some of the Apple Preferences, but I can't be sure, as most of them were dumped to the trash can.
I still don't have my Mail Rules back, unfortunately, although I did goggled some. It is a pity, as I had around 30 or 40 of them, getting my mail in order to each of its mailboxes, but it is a small price as the rest doesn't show the before syntoms.
Thanks for the help, anyway!! -
I have a problem with my iPhone 4s. An Apple rep looked at the phone tonight and determined I will need a new phone. I am now trying to back up my data to iTunes but I cannot get the phone to turn on. I have it plugged into my computer monitor but it just slowly flashes the Apple symbol. Any ideas on how I can get it to power up for the backup?
Apple isnt here. this is a user based forum for technical questions. The solution is to restart, reset, and restore as new which is in the manual after that get it replaced for hard ware failure. if your within your one year warranty its replaced if it is out of the warranty then it is 199$
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I have a problem with my Iphone 4s since I did my first update at your Itunes, the bluetooth and the WiFi it is not workinhg anymore.
It is sad that companies like apple are not able to support thier sofware and business.
I went to a apple store at South Park, Charlotte NC,
and found out the worst customer service (in my case)
They don't have answers and don't understand about "dont let any customer go away sad or mad"
I explain to them that I did everything they said to fix the problem, even to dounload the iOS 6.1.3
that was supposed to fix the problem.
they said fix the problem in other phones but not in mine.
So here I am with no wifi and bluetooth, with apple technicians and experts that don't know what to do with the problem that the sofware they developed cause in my iphone 4s.
and the solution is for me to pay $199.00 US dollars for a problem that I did not cause.
wich means to buy something else from apple to fix a problem that it is not my fault.
Great! what a convenient solution.
I would like to have an answer from you guys and see if someone there have a better answer for me that shows support, values and integrity as a grest company with solutions for your customers.
Dont think that I want a new phone, I want mine fixed if is possible.
Thank you very much and God Bless you!Apple isnt here. this is a user based forum for technical questions. The solution is to restart, reset, and restore as new which is in the manual after that get it replaced for hard ware failure. if your within your one year warranty its replaced if it is out of the warranty then it is 199$
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I have a problem with my iphone 4. My 3G always stays activated but I lose my network signal. The bars all get lost and I'm not able to receive / send sms, mms or phone calls. Could you guys please help me fix this problem? Ios 5.1.1
I haven't gotten a new sim card because the problem has been presenting itself in various cards not only mine. So far, all I've done is reset my network settings.
Last night, I turned off the 3G tab and it had all the signal bars. Today, I did the network reset and it's working apparently. But like I said before, previously the bars just disappear and the iphone only has the 3G activated. -
I have a problem with my iPhone 4s. Location Services is turned on, but off in applications and I can not change it. It's just marked in gray. What should I do?
No - restrictions are not on...
and under privacy>location Services - just like before - I can´t change it here -
HT1766 I have a problem with my iPhone 4S
I have a problem with my iPhone 4S.
But I lost my purchase receipt/invoice.
I still have original box with serial numbers etc. The phone is 18 months old.
Can I get this fixed with Apple Gener Bar?
Do I need the receipt?You can buy an out of warranty replacement
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I have a problem with my iphone,after upgrade software ios 6.0.1, is not possible to use the wi-fi, used until now, because is not possible to have the login, i find this message " the requested URL was not found
You have to go to autherized iPhone agent.
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Hello I have a problem with my Iphone 5S and it`s under warrenty it doesn`t turn on and a blue screen cames up and it doesn`t reset what can I do, I live in Argentina Buenos Aires, please contact me soon, thank you
Where did you purchase the phone? Then, you can use this support document to find out how to contact Apple Support from your location. Contact Apple for support and service - Apple Support
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i have a problem with my iphone 5S,my phone can't to start.it suddenly shutdown and can't to get started.now,i'am at india.what i have to do right now?
Apple isnt here. this is a user based forum for technical questions. The solution is to restart, reset, and restore as new which is in the manual after that get it replaced for hard ware failure. if your within your one year warranty its replaced if it is out of the warranty then it is 199$
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Hi i have i problem with my iphone and the problem is the security question i have forgot the answers
I understand German and Italian i littlebit EnglishYou need to ask Apple to reset your security questions; this can be done by phoning AppleCare and asking for the Account Security team, or clicking here and picking a method, or if your country isn't listed in either article, filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
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