I have a problem with my PC mobile device that the keyboard stop working and the mouse also

I have a problem with my PC mobile device that the keyboard stop working and the mouse also

All I can suggeset is:
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
or
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
Have you looked at the AMDS topic of:
iOS: Device not recognized in iTunes for Windows
Do you have han image capture programs linstalled like for a camers or scanner?

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