I have a problem with my photoshop CS6 retina display

I have a problem with my photoshop CS6 retina display. my photoshop doesn't support retina on my Macbook pro 15 retina. the version I have in my laptop is 13.0v. I was trying to update to 13.1 from my photoshop through > help > update but this option is off. it is appear gray color. I couldn't click on it. please help me.

Mac Perpetual CS6 current version is 13.0.6 the subscription version is version 13.1.2.  How are you trying to update to 13.1.?? do you have a Creative Cloud Subscription?
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