I have a problem with software activation of dedicated channel partners.

I have a problem with software activation of dedicated channel partners.
I find in the portal software and serial number for activation, but when I enter the serial (after you log in with the adobe id) tells me that the serial number is not correct.
Tednto contact Customer Support directly (via chat) but nothing ever done offline.
my adobe id is: [email protected]

Error "The serial number is not valid for this product" | Creative Suite
or contact adobe support by clicking here and, when available, click 'still need help', https://helpx.adobe.com/contact.html
i know you've tried adobe support, but if they can't help you no one here can help you unless there's some problem support can but won't handle.

Similar Messages

  • Many problems with software activation with software purchased online

    All:
    In the last few weeks, I have had a lot of problems with software activation.  
    I purchased 10 copies of Office.  5 would not activate.  I took the software back to the local as suggested by customer service, but was denied an exchange.
    I purchased 7 copies of Adobe Photoshop elements. 3 activated, the rest did not.
    What is going on?  Can I get these replaced, refunded, or activated?
    Thanks.

    Greetings captainkeys,
    That’s quite the amount of software to purchase! I’m sure you were quite disappointed to find that not all of the software codes seemed to be activated, delaying your use of the software. I’m glad you’ve reached out to us in multiple ways to see what options are available to you, and I apologize if we have been unable to find a resolution for you.
    Using the email address you registered with the forum, I was only able to locate eight copies of Microsoft Office, and couldn’t locate any copies of the Adobe Photoshop Elements. That being said, I was able to see that some of the codes did fail to process through the activation process. I would be happy to look into getting these activated for you.
    That being said, I am sending you a private message to gather further information from you. You may check your private messages by signing into the forum and clicking the envelope icon in the top right corner of the page.
    Sincerely, 
    Tasha|Social Media Specialist | Best Buy® Corporate
     Private Message

  • I have a problem with it activation.

    Hello!
    I bought  iPhone 4S it was purchased in France but i live in Ukraine and want to use it in my country. the phone is neverlocked.
    I have a problem with it activation.
    Part No. MD242F/A
    Serial No. C39GGL26DTD7
    The phone has latest firmware 5.0.1
    In my laptop installet latest iTunes 10.5.1.42
    The phone can accept my ukrainian sim-card and I can see my carrier network but activation is not possible. I get an error message about my sim card is not supported and I must insert the card carrier to support it. But I do not know for what carrier card I need, because the phone is neverlocked. And I have no cards of French carriers.
    can you advice me with the problem please how to solve it?

    No one can or will help you
    This is
    Find My iPhone Activation Lock - Apple Support
    It is a very successful anti theft device
    The only way to activate the iPhone is for the Owner whose Apple id is still on the iPhone to release it ,an easy task if you can find them
    There is no other way Activation lock cannot be broken and Apple will not assist you

  • I have a problem with Software update

    plemI have 6720c
    i want to update it
    after downloading 135mb of updates an error says
    could not connect to the sevice
    There seems to ve a problem with connecting to the service
    make sure that your firewall and virus protecting setting is correct
    ..................... Etc
    i have windows7 is the problem with the server or with something in my pc
    I have tried also to download software for X3-00 but it has the sam pronlem .

    @FireSword
    Welcome to the forum!
    You are not the only one to report issues updating today so perhaps there is a temporary technical hitch; perhaps try again in a few hours before messing with your existing installation.
    Happy to have helped forum with a Support Ratio = 42.5

  • Problem with ODS activation -- Urgent

    Hi All,
    I have a problem with ODS activations, when I trying to activate ODS data automatically/ Manually. It is going to short dump.
    Could you anybody pls help me in this issue.
    Thanks in Advance
    Narendra

    Sorry for delay,
    I raised an OSS messsage and waiting from reply.
    The ODS fetch the data from 6 sources. all the 5 sources data is correctly updating in the ODS. I have ODS activation problem with only one soure data.
    The error is
    RSMO
    Inserted records 1-; Changed records 1-; Deleted records 1-
    Request REQU_49Y4VOQEDO6H73KDE354JNDB5, data package 000001 not correct
    Request REQU_49Y4VOQEDO6H73KDE354JNDB5, data package 000003 not correct
    Request REQU_49Y4VOQEDO6H73KDE354JNDB5, data package 000002 not correct
    Request REQU_49Y4VOQEDO6H73KDE354JNDB5, data package 000001 not correct
    Request REQU_49Y4VOQEDO6H73KDE354JNDB5, data package 000002 not correct
    Request REQU_49Y4VOQEDO6H73KDE354JNDB5, data package 000001 incorrect with status 4 in rsodsacstreq
    Request REQU_49Y4VOQEDO6H73KDE354JNDB5, data package 000003 incorrect with status 4 in rsodsacstreq
    Request REQU_49Y4VOQEDO6H73KDE354JNDB5, data package 000002 incorrect with status 4 in rsodsacstreq
    Request REQU_49Y4VOQEDO6H73KDE354JNDB5, data package 000001 incorrect with status 4 in rsodsacstreq
    Request REQU_49Y4VOQEDO6H73KDE354JNDB5, data package 000003 incorrect with status 4 in rsodsacstreq
    Request REQU_49Y4VOQEDO6H73KDE354JNDB5, data package 000002 incorrect with status 4 in rsodsacstreq
    No confirmation for request ODSR_49Y5D1HMEA9OOGJD9VS1XTXY9 when activating the ODS object ZPMPRCST
    Activation of data records from ODS object ZPMPRCST terminated
    SM37 Job log
    Error Message from Job log (SM37) (Highlights of the Job log)
    SIDs determined successfully for request REQU_49Y4VOQEDO6H73KDE354JNDB5 from ODS object ZPMPRCST
    Request REQU_49Y4VOQEDO6H73KDE354JNDB5, data package 000002 incorrect with status 4 in rsodsacstreq
    Request REQU_49Y4VOQEDO6H73KDE354JNDB5, data package 000003 incorrect with status 4 in rsodsacstreq
    Request REQU_49Y4VOQEDO6H73KDE354JNDB5, data package 000001 incorrect with status 4 in rsodsacstreq
    Request REQU_49Y4VOQEDO6H73KDE354JNDB5, data package 000002 not correct
    Inserted records 1-; Changed records 1-; Deleted records 1-
    Request REQU_49Y4VOQEDO6H73KDE354JNDB5, data package 000003 not correct
    Inserted records 1-; Changed records 1-; Deleted records 1-
    Request REQU_49Y4VOQEDO6H73KDE354JNDB5, data package 000001 not correct
    Inserted records 1-; Changed records 1-; Deleted records 1-
    No confirmation for request ODSR_49Y5D1HMEA9OOGJD9VS1XTXY9 when activating the ODS object ZPMPRCST
    SID assignment started at 07:41:12
    SID assignment finished at 07:42:22
    Activation started at 07:42:22
    Activation finished at 08:12:28
    Errors occured when carrying out activation
    Analyze errors and reactivate if necessary
    Activation of data records from ODS object ZPMPRCST terminated
    Activation is running: Data target ZPMPRCST, from 1.397.204 to 1.397.204
    Data to be activated successfully checked against archiving objects
    SIDs determined successfully for request REQU_49Y4VOQEDO6H73KDE354JNDB5 from ODS object ZPMPRCST
    Request REQU_49Y4VOQEDO6H73KDE354JNDB5, data package 000002 incorrect with status 4 in rsodsacstreq
    Request REQU_49Y4VOQEDO6H73KDE354JNDB5, data package 000003 incorrect with status 4 in rsodsacstreq
    Request REQU_49Y4VOQEDO6H73KDE354JNDB5, data package 000001 incorrect with status 4 in rsodsacstreq
    Request REQU_49Y4VOQEDO6H73KDE354JNDB5, data package 000002 not correct
    Inserted records 1-; Changed records 1-; Deleted records 1-
    Request REQU_49Y4VOQEDO6H73KDE354JNDB5, data package 000003 not correct
    Request REQU_49Y4VOQEDO6H73KDE354JNDB5, data package 000001 not correct
    No confirmation for request ODSR_49Y5D1HMEA9OOGJD9VS1XTXY9 when activating the ODS object ZPMPRCST
    SID assignment started at 07:41:12
    SID assignment finished at 07:42:22
    Activation started at 07:42:22
    Activation finished at 08:12:28
    Errors occured when carrying out activation
    Analyze errors and reactivate if necessary
    Activation of data records from ODS object ZPMPRCST terminated
    Activation is running: Data target ZPMPRCST, from 1.397.204 to 1.397.204
    Data to be activated successfully checked against archiving objects
    SIDs determined successfully for request REQU_49Y4VOQEDO6H73KDE354JNDB5 from ODS object ZPMPRCST
    Request REQU_49Y4VOQEDO6H73KDE354JNDB5, data package 000002 incorrect with status 4 in rsodsacstreq
    Request REQU_49Y4VOQEDO6H73KDE354JNDB5, data package 000003 incorrect with status 4 in rsodsacstreq
    Request REQU_49Y4VOQEDO6H73KDE354JNDB5, data package 000001 incorrect with status 4 in rsodsacstreq
    Request REQU_49Y4VOQEDO6H73KDE354JNDB5, data package 000002 not correct
    Inserted records 1-; Changed records 1-; Deleted records 1-
    Request REQU_49Y4VOQEDO6H73KDE354JNDB5, data package 000003 not correct
    Request REQU_49Y4VOQEDO6H73KDE354JNDB5, data package 000001 not correct
    No confirmation for request ODSR_49Y5D1HMEA9OOGJD9VS1XTXY9 when activating the ODS object ZPMPRCST
    SID assignment started at 07:41:12
    SID assignment finished at 07:42:22
    Activation started at 07:42:22
    Activation finished at 08:12:28
    Errors occured when carrying out activation
    Analyze errors and reactivate if necessary
    Activation of data records from ODS object ZPMPRCST terminated
    Report RSODSACT1 ended with errors
    Job cancelled after system exception ERROR_MESSAGE
    RSODSACTREQ  Table Entries
    Table:          RSODSACTREQ                                                                               
    Displayed Fields:  10 of  10  Fixed Columns:                3  List Width 1000                                                                               
    InfoCube       Request ID                     Data packet number             Boolean    Boolean   Request ID                                                 ODS operation    Activ. status                                                                               
    ZPMPRCST     REQU_49Y4VOQEDO6H73KDE354JNDB5 000000             X       X             ODSR_49Y5D1HMEA9OOGJD9VS1XTXY9     A                         0            
    ZPMPRCST     REQU_49Y4VOQEDO6H73KDE354JNDB5 000001             X                       ODSR_49Y5D1HMEA9OOGJD9VS1XTXY9     A                        4            
    ZPMPRCST     REQU_49Y4VOQEDO6H73KDE354JNDB5 000002             X                       ODSR_49Y5D1HMEA9OOGJD9VS1XTXY9     A                         4            
    ZPMPRCST     REQU_49Y4VOQEDO6H73KDE354JNDB5 000003             X                       ODSR_49Y5D1HMEA9OOGJD9VS1XTXY9     A                         4            

  • Problem with the active version of the transfer rule ABAP program with sour

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    Attachments:
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