I have a product key but I can't downlaod the Creative Suite, it keeps saying I have an invalid prod

I have a product key but I can't downlaod the Creative Suite, it keeps saying I have an invalid product key. What do I do?

do you mean you're trying to install/activate an adobe product?  or do you really mean you're trying to use a product key to download something?

Similar Messages

  • If you are buying a creative suite from a personal person how does that work? Or can someone just put in the product key and get a download fro adobe creative suite??

    If you are buying a creative suite from a personal person how does that work? Or can someone just put in the product key and get a download fro adobe creative suite??

    deactivate your installation on your old computer (help>deactivate).
    Downloads available:
    Suites and Programs:  CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4 | CS3
    Acrobat:  XI, X | 9,8 | 9 standard
    Premiere Elements:  13 | 12 | 11, 10 | 9, 8, 7 win | 8 mac | 7 mac
    Photoshop Elements:  13 |12 | 11, 10 | 9,8,7 win | 8 mac | 7 mac
    Lightroom:  5.6| 5 | 4 | 3
    Captivate:  8 | 7 | 6 | 5
    Contribute:  CS5 | CS4, CS3
    Download and installation help for Adobe links
    Download and installation help for Prodesigntools links are listed on most linked pages.  They are critical; especially steps 1, 2 and 3.  If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

  • I deleted my hotmail account from Mac mail but I can't create the account again as it says it already exists

    I deleted my hotmail account from Mac mail but I can't create the account again as it says it already exists. I really want my hotmail back and for the hotmail folders to be accessible. Gmail is working and the folders are accessible. My iphone already receives my mail so I don't want to effect that.  Any help please?

    You need to post in the Mail forum area of whichever os you are using (which you did not indicate). 

  • Can I run the Creative Suite for student on both my computer and laptop?

    Hi,
    I just bought the Creative Suite 5.5 Design Standar for teachers and students.
    I have installed the software on my computer at home using the cds.
    I should be able to use it on my laptop aswell, but I'm having difficulties to install it.
    My laptop CD player is broken so I've downloaded the suite from Internet.
    I tried then to use the same serial number but nothing happened.
    How am I supposed to do?
    I am pretty sure that the license says I can run it on both supports as long as I don't use them on the same time.
    Does anyone know anything about that?
    A little help will be much appreciated!
    Cheers!

    The error message indicates that it's not an activation problem, but a problem with the serial number itself.
    Where did you find the serial number? The number should  be in the format XXXX XXXX XXXX XXXX XXXX XXXX where each X is a number.
    If you're satisfied that you have indeed found and correctly entered the serial number, then you'll have to call Adobe Customer Service and talk to a specialist. We are not Adobe, but users, and we can't help with that kind of problem.

  • Windows 10 technical preview.I have a product key but i can't activate it

    I installed Windows 10 technical preview,i have the activation key but it is not accepted

    this worked for me, as earlier posted by JonRohrich
    1. Open Administrative command prompt (Windows key+x > A)
    2. Type: SLUI 3
    3. Enter the product key Microsoft provided for recovery scenarios: PBHCJ-Q2NYD-2PX34-T2TD6-233PK

  • I can't install the creative suite on mac.

    I have recently bought a set of creative suite and I found that I could not install. I am using mac and every time I click on the dmg file and a page showing all fonts in different languages appears and the heading of the page is 'Content'. Just like the photo below. Did I do something wrong? Please help me and thanks!

    How to Install Applications On a Mac: Everything You Need to Know

  • Stolen Laptop can I recover the Creative Suite software?

    I had my laptop stolen from home and I had the full adobe creative suite CS4 on there. Am I able to reinstall the software from the disk onto a new laptop?

    That's great news. Yes I still have it all, thanks for the speedy response!

  • I got a new laptop, but I can't find my creative suite 6 cd. Is there any way to get my CS6 programs from my windows 7 laptop to my new windows 8 laptop?

    I guess I didn't register it to this account since it's not there. I'm going to check my other emails to see if maybe I registered it to a different account and I'm going to keep looking for the cd. But is there any hope of getting my programs from one laptop to my new one?

    You can download from here:
    Other downloads

  • Where can I download the Creative Suite 6 Design Standard Student Teacher Version install packages?

    I have a serial number and downloaded the normal install packages for CS6. Using my serial number failed. I wonder if this is because I only have a serial number for an educational version.

    Serial number failures have nothing to do with edu vs. commercial packages. Once you have the serial number from your redemption code, the technical prerequisites are the same. At best you may have downloaded an installer that is for a different region and uses a different serial number range, but that's a different matter entirely. Either way, contact serial number support via web chat to sort out the issue.
    Mylenium

  • Downloading the Creative Suite when I already have the serial number?

    Hi,
    I have already got the creative suite on one of my laptops (it has been paid for), but i want to download the creative suite on my new laptop, I already have the serial number.. but how do I do this?

    Bethanjames which version of Creative Suite are you wishing to download?  You can find links to most versions at Other downloads.

  • My old computer crashed and I am trying to download Adobe X Pro on my computer. I have tried to download and the only download I can find is the Adobe XI Pro. Any help would be appreciated. I have the product key but it's not deactivated on my old compute

    My old computer crashed and I am trying to download Adobe X Pro on my computer. I have tried to download and the only download I can find is the Adobe XI Pro. Any help would be appreciated. I have the product key but it's not deactivated on my old computer.

    if you need to deactivate, contact adobe support
    https://helpx.adobe.com/contact.html
    Downloads available:
    Suites and Programs:  CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4 | CS3
    Acrobat:  XI, X | 9,8 | 9 standard
    Premiere Elements:  13 |12 | 11, 10 | 9, 8, 7
    Photoshop Elements:  13 |12 | 11, 10 | 9,8,7
    Lightroom:  5.6| 5 | 4 | 3
    Captivate:  8 | 7 | 6 | 5
    Contribute:  CS5 | CS4, CS3
    Download and installation help for Adobe links
    Download and installation help for Prodesigntools links are listed on most linked pages.  They are critical; especially steps 1, 2 and 3.  If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.
    window using the Lightroom 3 link to see those 'Important Instructions'.

  • I had photoshop on 2 other computers that i purchased the product for, ive had to replace those computers because they were damaged. i have my product key but i do not see where i can enter it for my new computers? any help would be appreciated.

    I have the product key, but I cannot see where to reload it. I shouldn't have to buy the product again.

    Photoshop version?

  • Have Product Key for 11, Can I Get 12?

    The program won't load.  "Error messqge 101".  I just purchased the earlier version, Adobe Photoshop Elements 11 but I had to reformat my computer.  I have the product key but the program is no longer available.  Can I get the newer version?  Is it possible to get the cd since I am having trouble with the download?

    Hi Rollin Coxe
    Please Refer below KB Doc for Error 101 : http://helpx.adobe.com/creative-suite/kb/troubleshoot-download-assistant.html#main_Solutio n_2
    If you're looking for an upgarde , Please Refer : http://www.adobe.com/au/products/photoshop-elements/buying-guide.displayTab3.html

  • Windows 8 VAIO laptop - MS support insists on a product key but there isn't one

    I have a VAIO SVE17125CDB that has behaved wonky since I first got it so I decided to do a system reset.  Before doing the reset I upgraded the computer's BIOS (often a good idea in a situation like this). The problem is that now I need to redo the Windows' activation.  Microsoft support claims that upgrading the BIOS is what caused this.  They say this is quite normal and all they need is the product key. They (two levels of MS support) insist that the product key MUST be on a sticker on the bottom of the laptop.  It is not.  Without the product key they refuse to activate my PC. Sony support says I don't need the product key with Windows 8. So now I have a useless laptop.  I think Sony and MS need to talk to each other.

    Centrant,
    I am sorry for any mixed information or if this difers from what you've been previously told, but there is no sticker with a Windows product key on the bottom of the VAIO notebook and this is completely normal.  
    If someone at Microsoft told you differently, they are completely incorrect.  The Product key is embedded into the motherboard of the notebook and you should not have to enter the product key when you install Windows 8 (if everything is working properly).   Windows should have visibility and be capable of using this key automatically.
    If Microsoft repeatedly refuses to assist you beacuse there is no sticker on the Notebook, please obtain the Microsoft Agent's name, Agent ID, and a reference number to your phone call with them and I will provide feedback to Microsoft.
    Updating the BIOS does not affect your Windows 8 Product key.  However, changing hardware inside the notebook can.  Have you undergone any repair or any parts replacement on this notebook at all?  Please let me know as this is very important.
    Without additional information it is hard to tell, but it is possible that something went wrong when you performed the system Reset.   I would suggest instead performing a Factory Recovery with Sony Recovery Discs to ensure that the software is installed properly to Sony specifications.  Is this something you would be willing to try?  Did you create recovery discs initially when you first got the computer?  If not you can purchase them from Sony Parts.
    If you are installing your own copy of Windows 8 and not the copy with the Sony Recovery Discs, then you should still not need to enter the product key because it is embedded into the notebook.

  • I have connected my new Macbook Air to my existing Samsung large external monitor with a VGA adaptor but I can't get the full mac desktop to display. No icons but then websites are coming up. Help!

    I have connected my new Macbook Air to my existing Samsung large external monitor with a VGA adaptor but I can't get the full mac desktop to display. No icons but then websites are coming up. Help!  Further info:  I am a complete newbie to Mac.  Had three macs prior to 2000 then four PCs.  Just come back and struggling a bit with the unfamiliarity. On my old PC laptop I could simply switch from the laptop screen to the large external monitor (and back)  with the F4 function key.  While I can get the background image from my MBA to display, that's it.  Until I noticed on the far left of the external monitor, the very edge of one of the web pages I was on.  So Idragged it over to display in the centre.  But that's all that's there.  And now I have gone out of those web pages but they are still displaying on the monitor.  There is some wierd disconnect.  I'm sure it is just a setting thing.  Will keep searching for answer but any advice welcome!

    Your dsplay is getting extended onto the external monitor. Chcnage the setting to duplicate it or only display on the external monitor and you should be fine,
    Let me know if this worked for you.

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