I have a purchased copy and Adobe have advised my to download and use my serial numbers to activate, They are rejected and I am told to contact customer support. customer support have referred me to the forum

A copy of what? Version?
Did you actually talk or chat directly with someone from Customer Support?

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I downloaded podcast from a polish radio site. They are fine and working on my macpro but when I try to copy them to my ipod I get a massage that " this podcast can not be played on this ipod" . what can I do?

I downloaded podcast from a polish radio site. They are fine and working on my macpro but when I try to copy them to my ipod I get a massage that " this podcast can not be played on this ipod" . what can I do?

Or because the episodes are video but are in a format which plays on iTunes but not on an iPod Touch. Only the originator of the podcast can do anything about that.

Why won't my books download on my iPad. It says that they are invalid and then my account was autho

Why won't my books download on my iPad. It says they are invalid

Ask in the Digital Editions forum,
http://forums.adobe.com/community/adobe_digital_editions

How can you expect the customer to have a LOCAL/COUNTRY Based Credit Card every where we go??? Last week I was on holiday in HK, and from my Hotel I was able to use m VN Credit Card with my Apple ID and purchase online! Why THIS WEEK, can't I use my HS

Apple_ID_card_declined_for_this_country
How can you expect the customer to have a LOCAL/COUNTRY Based Credit Card every where we go???
Last week I was on holiday in HK,
and
from my Hotel I was able to use m VN Credit Card with my Apple ID and purchase online!
Why THIS WEEK, can't I use my HSBC Platinum Credit Card from Vietnam,
for my Singapore Apple ID account ,
while working here in Vietnam???

Unfortunately, this is a problem that is driven by the DRM Dictatorship. Despite the proliferation of mobile devices and the fact that there are many of us who do a lot of international travel, content providers don't want you to have access to their products outside of your homeland. The Balkanized mentality of the DRM Dictatorship is way out of touch with the modern world.
At least Apple, to its credit, allows you to use your accounts outside of your homeland as long as you have the proper credentials for them. Most other services use the more Draconian geolocation filtering which does require you to be physically present in your homeland. For the most part, you are not allowed to leave home if you want access to your favorite entertainment!

I have a licensed copy of Adobe Acrobat X Pro for Windows. I recently switched over to MAC OS and would like to move my Adobe X Pro over but the CD will not work for Mac OS? Can anyone assist me with this conversion? Best, James.

I have a licensed copy of Adobe Acrobat X Pro for Windows. I recently switched over to MAC OS and would like to move my Adobe X Pro over but the CD will not work for Mac OS? Can anyone assist me with this conversion?
Best,
James.

you cannot use your pc license to install on a mac. you would need a separate license (and serial number) for that.
adobe allows platform swaps, but only with the latest (xi) version, Order product | Platform, language swap
your option to use acrobat on a mac are to upgrade to acrobat pro xi and change platforms, use a windows emulator (parallels/boot camp etc) on your mac or swap with a third party.

I just bought and downloaded an album. the album/tracks are NOT found in my music listing alongside every other track i have purchased! however, they are found and playable in the recently added playlist. plz help

i just bought and downloaded an album. the album/tracks are NOT found in my music library alongside every other track i have purchased! however, they are found and playable in the recently added playlist. in addition, when using the search queue in the upper right corner, the artist and album is listed when searched for, but when clicked on, nothung happens. i have downloaded hundreds of tracks with no issue (not a noob), but have no idea what has occurred...plz help

Have you checked whether the songs are in your iTunes library? If they are, then just drag them to your purchased playlist. If they aren't, try checking for available downloads.
If none of the previous work, then get in contact directly with iTunes store support to tell them about your problem.

I have recently purchased an Iphone 4s white 16GB. When camera is used with a flash the picture is white and hazzy. Anyone with the same problem?

I have recently purchased an Iphone 4s white 16GB. When camera is used with a flash the picture is white and hazzy. Anyone with the same problem?

Yep. Exchanged for black and that solved it. Too much light leaks through the glass on the white phone.

I downloaded the ios6 to my iphone and my moms phone Now they are syncronized and I lost my contacts. All my phone numbers have emails in them but no phone numbers. Now whenever I get or send a text it shows up on her phone. How do I reverse it?

I downloaded the ios6 update for the iphone to my phone and my moms"s phone. Now they are syncronized and I lost my contact telephone numbers. Now when I get a text or send text it shows up on my mom's phone. I asked for help from the people at the ATT store and had no idea how to help me. That is crazy that they don't even know anything about their own products! This is EXTREMELY frustrating. Did you create a software that cannot be reversed or corrected? How to I restore my phone to the way it was? I am being told it can't be done. I have been an ATT customer for 8 years but I would love to go to Verizon right now. Pleae let me know how to reverse this and get the phones unsynced.

If you share an Apple ID, both of your phone numbers should be linked to that ID. You should be able to use your phone number as well. My wife, my daughter and I all share an Apple ID for purchases, and we each text from our iOS devices using our own iPhone numbers.
When iOS 6 came out, you were able to link the phone number with your Apple ID to use for Messages and FaceTime. You will need to sign out of messages on all devices and then start the process all over again.
Take a look at this.
iOS and OS X: Link your phone number and Apple ID for use - Support

HT1725 When I click on a Movie I get the following "You have already purchased this item but it has not been downloaded. To download it, select Check For Available Downloads from the Store menu." Then get err = 11111

iTunes quit unexpectedly during the download of a movie. When I click on that movie now I get the following message: "You have already purchased this item but it has not been downloaded. To download it, select Check For Available Downloads from the Store menu."
I follow the instructions, but the download still doesn't resume - err = 11111
Any advice?

Yeah, I am going to blast my iPhone for the 4th time today and pray this goes away. I had 6 apps showing updates, the 6 badge icon shows on the App Store on my iPhone and, having run them all, the 6 apps have two copies each on my iPhone: one that is the old version of the app and will not run and the other is a faded version of the app with an empty progress bar on the icon. Click those and you get an error message about connecting to iTunes, etc. as described in the article I linked to above.
It gets stranger than this. If I install a completely NEW app, the 6 that are stuck mid-update heal themselves and appear with the new version only, however now completely different apps (Hold Em for instance - which I did not update and didn't need an update) will not launch "app name Cannot Launch" message comes up.
Agh!

When I open my RAW files in Photoshop CC they are grainy and the JPEGS are not. What is going on? It doesn't seem to have anything to do with my CACHE levels either.

When I open my RAW files in Photoshop CC they are grainy and the JPEGS are not. What is going on? It doesn't seem to have anything to do with my CACHE levels either.

BOILERPLATE TEXT:
Note that this is boilerplate text.
If you give complete and detailed information about your setup and the issue at hand,
such as your platform (Mac or Win),
exact versions of your OS, of Photoshop (not just "CS6", but something like CS6v.13.0.6) and of Bridge,
your settings in Photoshop > Preference > Performance
the type of file you were working on,
machine specs, such as total installed RAM, scratch file HDs, total available HD space, video card specs, including total VRAM installed,
what troubleshooting steps you have taken so far,
what error message(s) you receive,
if having issues opening raw files also the exact camera make and model that generated them,
if you're having printing issues, indicate the exact make and model of your printer, paper size, image dimensions in pixels (so many pixels wide by so many pixels high). if going through a RIP, specify that too.
A screen shot of your settings or of the image could be very helpful too,
etc.,
someone may be able to help you (not necessarily this poster, who is not a Windows user).
Please read this FAQ for advice on how to ask your questions correctly for quicker and better answers:
http://forums.adobe.com/thread/419981?tstart=0
Thanks!

How do enter my product code into a trial version when I have a student copy of Adobe Photoshop CS6

How do enter my product code into a trial version when I have a student copy of Adobe Photoshop CS6

Redemption Code Help
Installing and Activating a Try & Buy product
Mylenium

Where are my photos on the PC after sync with an iphone? I know nobody out there is stupid enough to suggest to me that they are encrypted and inaccessible, right? Seriously? How stupid would Apple corporation have to be to do something like this?

Where are my photos on the PC after synching with an iphone? I know nobody out there is stupid enough to suggest to me that they are encrypted and inaccessible, right? Seriously? How stupid would Apple corporation have to be to do something like this? That would be just as foolish as making my music unusable on the PC...
Okay, Let's assume that Apple is indeed THAT foolish.......How does one get the photos from the phone to the PC and still use them?

The photos are still on your phone, and if enabled in your Photo Stream. They are not automatically transferred to your computer when syncing.
See iOS: Import personal photos and videos from iOS devices to your computer and iCloud: My Photo Stream FAQ
tt2

After the last up date for Safari (Mac OS X 10.8.5 in a iMac mid 2011 21.5 inch 2.8GHz Intel Core i7) The window don't open or they are there and only in an outline, kind of like they're behind the screen. I have also done a system update and then a syst

After the last up date for Safari (Mac OS X 10.8.5 in a iMac mid 2011 21.5 inch 2.8GHz Intel Core i7)
The window don't open or they are there and only in an outline, kind of like they're behind the screen.
I have also done a system update and then a system reinstall.
What now? incident nr, 526941222.

After the last up date for Safari (Mac OS X 10.8.5 in a iMac mid 2011 21.5 inch 2.8GHz Intel Core i7)
The window don't open or they are there and only in an outline, kind of like they're behind the screen.
I have also done a system update and then a system reinstall.
What now? incident nr, 526941222.

Security question keep saying they are wrong and I know they are right. I can't change them cuz when I try it tells me to answer the questions. I have tried everything changing my account and all and still can't get it can some one please help me out.

Security question keep saying they are wrong and I know they are right. I can't change them cuz when I try it tells me to answer the questions. I have tried everything changing my account and all and still can't get it can some one please help me out.

Go here and select "Reset your password." You will receive an email message with a link that bypasses the questions. You will then be able to select and answer the questions again.

How can I find the location of an i-pod shuffle, nano and touch that i have synced to my account? I have had each one stolen and would be so relieved if i could track there location as I know they are still in the county I live.

How can I find the location of an i-pod shuffle, nano and touch that i have synced to my account? I have had each one stolen and would be so relieved if i could track there location as I know they are still in the county I live.
Also if i cant locate them can i at least remotely delete the libraries, and lock them so they are unusable to the thiefs, and i had a sony laptop worth £2000 stolen which I had used my apple account for a year is there anyway i can track that or retrieve the contents and delete them?
Please if anybody knows reply or contact me!!!! =-)
many thanks

You or Apple can do nothing to prevent use of the devices.
For the iPod touch if you turned on the FindMyiPod feature and wifi is on and connected yu may be ablt ot locate it and wipe it by going to iCloud, signing in and going to FindMyiPhone. However, if the iPOd is rectored that feature is deleted.
Report to police and change the passwords for all accounts used on the iPod.

I have a purchased copy and Adobe have advised my to download and use my serial numbers to activate, They are rejected and I am told to contact customer support. customer support have referred me to the forum

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