I have a purple spot on my iPhone 5 camera ?

I've had my iPhone 5 from September2012 and it was working fine until suddenly I got a purple spot on my camera screen! I thought it was the lens so I cleaned it but it's still there and it's annoying me, anyone else had this problem? The Apple store is far from me so taking it to the store is a hassle.
Thankssss

Spots are typically indiciative of debris that has gotten on the lens, in the camera, or between the camera and the lens. Certainly attempt to clean the lens from the outside. If the issue persists, it would point towards an internal issue that would require replacement of the device (Apple Stores do not have the ability to replace the camera itself on the iPhone 5). Under warranty, this is free. Outside of warranty, expect to pay about $270.

Similar Messages

  • Purple spot on my iphone 5

    so why everytime i take a picture there is a purple spot on my camera?

    I have had the same issue. I have called Apple Care a bunch of times to report the same issue.  Even though, I can prove without a shadow of a doubt that the problem occurred while my phone was still under the warranty, Apple will NOT honor THEIR manufacturing defect. I am now stuck with a substandard camera (purple splotch on every single picture) unless I choose to spend 260+ dollars to replace the phone. What kind of service is this Apple?  Why don't you fix your camera issues? If this issue is so rare, why isn't it recognized as a malfunction? The phone should be replaced at NO QUESTIONS ASKED due to Apple's manufacturing defect.  I am so angry that Apple is not standing by their product. 

  • HT201401 There is a dark spot in my iphone camera. My camera used to be clear, but about a few month ago it has changed by this dark spot. It's very annoying. Please, tell me how to fix it.

    Please help
    My iphone camera got a dark spot. Im really sure that this happen to my cam not a screen.
    A dark spot is very annoying when I want to take a picture.
    I have tried to clean and looked for the way to fix it, but its not work.
    If your iphone used to be like mine and you can fixed it, then teach me please.
    I really need some help.

    Camera isn't functioning or has undesired image quality
    If the screen shows a closed lens or black image, force quit the Camera app.
    If you do not see the Camera app on the Home screen, try searching for it in Spotlight. If the camera does not show up in the search, check to make sure that Restrictions are not turned on by tappingSettings > General > Restrictions.
    Ensure the camera lens is clean and free from any obstructions. Use a microfiber polishing cloth to clean the lens.
    Cases can interfere with the camera and the flash. Try gently cleaning the lens with a clean dry cloth or removing the case if you see image or color-quality issues with photos.
    Try turning iPhone off and then back on.
    Tap to focus the camera on the subject. The image may pulse or briefly go in and out of focus as it adjusts.
    Try to remain steady while focusing:
    Still images: Remain steady while taking the picture. If you move too far in any direction, the camera automatically refocuses to the center.
    Note: If you take a picture with iPhone turned sideways, it is automatically saved in landscape orientation.
    Video: Adjust focus before you begin recording. You can also tap to readjust focus while recording. Exiting the Camera application while recording will stop recording and will save the video to the Camera Roll.
    Note: Video-recording features are not available on original iPhone or iPhone 3G.
    If your iPhone has a front and rear camera, try switching between them to verify if the issue persists on both.
    Seeking Service or Support
    http://support.apple.com/kb/he57
    https://selfsolve.apple.com
    Good Luck!

  • Iphone 5 small purple spot when using back camera, not showing in video mode

    Hi all,
    Had taken some pictures this week in the street and wasn't noticing anything major. Tonight I needed to take some pictures here at home and I noticed on one picture a smallish weird spot. Went back to the place I took it to make sure it wasn't there (on the floor) but it wasn't.
    I then proceeded with using the camera and I can see the spot stays there wherever I move with it. When I zoom, the spot zooms away with it making it possible for a clear picture. When I put the video mode on, there's no spot whatsoever. When I use the front camera, there is no spot as well.
    As it doesn't show up in video mode, I'm assuming it has nothing to do with the lens but maybe more software/hardware or iOS related, or am I wrong?
    Is there anything to be done about this? From what I found online people said to turn off the phone and back on, tried it to no avail.
    Can always take it back to the shop but I'm assuming this will make it be sent back to apple repair centers etc. so it might take a while to get it back for a relatively simple issue, nothing that can be done any other way?

    I have the same issue - perhaps not exact but extremely similar.  In photo mode, there is a small purplish speck, which I initially thought as dust or something, and of course it ends of in photos taken.  However, this speck is not present in video mode, meaning there is no dust, but some sort of artifact on the photo processor or something.  Either way, itsa product defect - I plan on seeing if Apple will support this and replace thephone.....

  • Iphone camera broken

    I seem to have a slight problem with my iphone camera...
    when i open the camera app, the shutter opens but i can only see a black screen but with all the camera options at the bottom still. When i try to take a photo without flash it just saves a black screen but when i try to take a photo with the flash on the shutter closes as if it's about to save the photo but no photo is saved and the shutter will remain closed until i close the app and then re-open it.
    haven't dropped my phone or gotten it wet (i think) and i've had my phone for under a year now. Is there any way to fix this broken camera?
    any help would be much appreciated, thank you.

    wipe your iphone clean after you backup your data and reinstall the iosx software using itunes and make sure it is recent so that when you startup the next time there should be fewer errors. Reply if you shall need any help.

  • Purple spot on Iphone 5 screen

    Yesterday when upgrading to ios 7 appeared on the screen of my iphone a purple stain only on white background a few centimeters of the frame, someone else has happened? be manufacturing defect?

    I have purple spots in every pic, iphone 5.  17 months old.  I would like a replacement or fix but Apple said NO.  Sorry we cannot help.  Well...... for 270 we will give you another.  You better buy the apple care also though.  Thanks Genius bar.......so Nice..........

  • Hi, I have just tried to update the iPhone software and it appears to be updating but the screen on my phone has had the same picture of the apple and its at the same spot of loading (about 3 quarters) for the last HOUR!! help!

    Hi, I have just tried to update the iPhone software and it appears to be updating but the screen on my phone has had the same picture of the apple and its at the same spot of loading (about 3 quarters) for the last HOUR!! help!

    oh and the device is not being recognised by itunes now either.

  • Warranty on the issue of purple spot in images taken from rear camera?

    My iPhone 5 have purple spot in images taken from rear camera. I just noticed the issue in my phone today.
    I researched online and some people also have the same issue and have their phone replaced in Apple shops.
    I don't have any receipt or store warranty card since it was just given to me as a gift in the Philippines last April 2013, I checked the warranty coverage status (https://selfsolve.apple.com/agreementWarrantyDynamic.do) and it still has repair and service coverage.
    Im now here in Dubai, and my question is that will Apple Premium Reseller shops here in Dubai honor the said warranty and have my iPhone repaired or replaced?

    Im now here in Dubai, and my question is that will Apple Premium Reseller shops here in Dubai honor the said warranty and have my iPhone repaired or replaced?
    No.
    The warranty for an iPhone purchased from an official source in the Philippines will be honored in the Philippines only.

  • What should I do about 'rainbow spots' on my Iphone screen? Newton Rings?

    I have noticed rainbow spots on my three-day-old Iphone 5C. From the front, they look small and minor, but when it is tilted, they appear larger. Should I bring them back to the store and get ask for assistance, or is there something I can do from home with little knowledge of the phone? I first noticed them yesterday and I have had the phone under sunlight. Should I just not bother and leave the dots there?
    I can't find a good picture online, but they look like the little oil-on-water spots you see on the sidewalk sometimes. It won't show very well on camera.
    Thanks for your help!

    Bring the phone back for evaluation.

  • My macbook has this purple spotting on the sides of the top. It's comparable to a bruise because it's not a surface stain. Any ideas?

    My macbook has this purple spotting on the sides of the top. It's comparable to a bruise because it's not a surface stain. Any ideas

    As I said in your original post, iTunes U is not available to any institution, government or otherwise, in South Korea. If or when Apple will extend iTunes U to your country is something none of us here can say, and Apple will not until such time as they're ready to make an announcement. What Apple's criteria and requirements are for being able to open iTunes U in a given country is unknown; there is no "procedure" that any of us here can state or direct you to that you could initiate. It's totally up to Apple, and if they are working on this, I'm sure they know who in the SK government they would need to work with.
    Sorry, but you will just have to wait and hope that something develops in the future.
    Regards.

  • TS1398 my Ipad 2 will work on wi-fi when I set up a hot spot on my iPhone but not the wireless in my house.  My iPhone, my wife's iPhone and iPad all work on the home wi-fi.  Just not my iPad.

    My iPad2 will not work on my home wi-fi.  My iPhone, my wife's iPhone and iPad all work just not my iPad.  It will however work when I set up a hot spot on my iPhone.  Any ideas?

    Try restarting your WiFi router by removing power for 30 seconds.
    On your iPad use Settings > General > Reset > Reset network settings
    If you need more help please give the make, model and version of the WiFi router that you are using.
    Does your router have the latest firmware from the manufacturer installed?
    What IOS levels are in use on your various iDevices?

  • I have three email accounts on my iPhone.  one account is now constantly downloading old emails as unread.  I am know into the thousands.  How can I stop that

    I have three email accounts on my iphone.  one of the accounts is now constantly downloading old emails and marking them as unread. I can I stop this from happening?

    iPhone mirrors the content of your accounts. You can turn off that account by going to Settings > Mail, Contacts, Calendars > account > turn off mail. Then access your email account via webmail/website and delete them there. Once you turn on the account again in your iPhone it wont download them all. Otherwise to leave it downloading then mark them all read once downloaded.

  • Changed e-mail password in windows live account - now cannot send email from iphone.  Have deleted the account from the iphone and reinstalled it - the password is correct - still no luck - any advice ?

    I changed the password in my windows live e-mail account.  My iphone now recieves but will no longer send e-mails.  I have deleted the account from the iPhone - reinstalled it and verified the password is correct.  I recieve a message that "Cannot Send Mail"  "the user name or password ... is incorrect.  Any advice ?

    Hello DRB1962
    Check to make sure that you validated the device within your account on webmail.
    iOS: Setting up Hotmail, Outlook, Live, or MSN email accounts
    http://support.apple.com/kb/HT1694
    Thanks for using Apple Support Communities.
    Regards,
    -Norm G.

  • HT1386 My MacBook Pro HD crashed.  It is all up and runmning except for one issue.  I have about 200 songs on my iPhone but have only gotton 53 back on my laptop and those are the songs I purchased via iTunes. How do I get the rest of the songs from iPhon

    My MacBook Pro HD crashed.  It is all up and runmning except for one issue.  I have about 200 songs on my iPhone but have only gotton 53 back on my laptop from my iPhone and those are the songs I purchased via iTunes. How do I get the rest of the songs from my  iPhone back onto my HD. 
    The songs I'm not able to import casme from CD's.  Nothing from napster etc.
    I've tried and tried to import them rom iTunes vis "Library"  " Import"

    Hey kbert73
    I would do a transfer of purchases from the phone and not sync. If you sync then it will want to start over and sync music that is on the MacBook Pro. If you want to transfer the music, check out the article below that will give you multiple options on how to move. I have also provided on how to sync with multiple computers.
    iTunes: How to move your music to a new computer
    http://support.apple.com/kb/ht4527
    Using iPhone, iPad, or iPod with multiple computers
    http://support.apple.com/kb/ht1202
    Thanks for using Apple Support Communities.
    Regards,
    -Norm G.

  • I have had an itunes account for many years.  I have recently purchased music on my iphone 5 and it is not showing up on my Macbook itunes account.  WHY?

    I have had an itunes account for many years.  I have recently purchased music on my iphone 5 and it is not showing up on my Macbook itunes account.  WHY?

    nidubs wrote:
    I have had an itunes account for many years.  I have recently purchased music on my iphone 5 and it is not showing up on my Macbook itunes account.  WHY?
    Why would they?
    Do you have Automatic downloads enabled? Note this only works for items purchased after it is enabled.
    -> iTunes Store: How to enable Automatic Downloads
    Also, see this -> Downloading past purchases from the App Store, iBookstore, and iTunes Store

Maybe you are looking for

  • Error while running Deferral for August month in RERX module

    Hi Form, Can any body help me as I am getting error while running Deferral run for August month. Error Description is "Accrual subobject IS10000000001000057/4BC487BDCA9200E8E1008000AC10025F not found" We had already taken advance rent for the custome

  • Disk Utility can't repair disk

    Hi, I just saw that the amount of memory left on my HD just dropped around 60GB, so I used the "Verify Disk" option on Disk Utility, and the output was: Verifying volume "Macintosh HD" Performing live verification. Checking Journaled HFS Plus volume.

  • Convert data in rows to columns

    Hi, my table structure in this Emp_id          loancode           interest         principal    1                   003                  12               1000    1                   004                  12               2000    2                   00

  • HT1391 how do i get my itunes library off ipod to new computer?  only getting songs purchased not downloaded from cds etc.

    How do I get my itunes library off an ipod onto a new computer?  I am only getting songs purchased but not loaded from home cds etc. thanks,

  • Unicode conversion in NonUnicode system

    We are undertaking a project to make all Z* programs Unicode compatible in Non-unicdoe system. Any suggestions to approach this tasks is welcome.. Thanks.