I have a question about incomplete music downloads.

Hello,
I have an older iPod touch (3rd generation) running iOS 5.1.1. I've had it and enjoyed it for a few years.
Sometimes, when I buy music off of the iTunes app on the device, they won't download and show up in the Music app with a little stop sign with what would be the loading circle around it.
I can't delete them off of the iPod directly or via computer.
Sometimes, they play, and other times they either simply won't or will play the next song in the playlist with the title and album art of the undownloaded s
Please note that I do have an older device and simply updating to iOS 6 won't fix the problem because that is not possible.
I'm just wondering how I can clear or restart these downloads. iTunes on the computer hasn't been much help.
Thank you in advance.

Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Unsync all music and resync
- Reset all settings      
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:                                 
iOS: How to back up                             
- Restore to factory settings/new iOS device.
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
  Apple Retail Store - Genius Bar              

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