I have a question about my Apple ID security questions that I don't remember?
Alright, so I don't know my security question answers. However i can buy things from the app store/whatever, i just want to know them. Because when I go to "Manage my apple ID" and i log in and go to the Password and Security section of it, thats where it asks me for my answers to the security questions. So, for future reference if i need go change something on my apple ID in terms of Password/Security I need to know my security questions answers. Thats why i want to know them, even though it isn't a problem right now.
So with that said, I know i have to call apple support to reset my security questions because i do not have a rescue email with the security questions, and the link of course doesn't show up under where its supposed to be.
So my point is, i was wondering if when i call apple support to ask about this (i already set it up for me to call them when I'm ready) if I'm gonna get charged money for calling them just so they can reset my security questions? Or is this free to do? Since its just security questions issue again? If i have to pay to talk to them i won't do it. I only want to know them again cause last time i reset them my dad called, i think, anyways i don't remember them and i doubt my dad will remember the answers. We might have wrote it down but i don't know where that paper is now. Thank you.
Well crafted story = kudos, but try this User Tip FIRST
Some Solutions for Resetting Forgotten Security Questions
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Similar Messages
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why can't I sign into my account and add a rescue email so I will be able to redo my security questions? I have been unable to buy anything from Itunes because it's asks me for security questions that I don't remember what I put in the first place
1. Because if you could, someone who breaks into your account could do it as well.
2. You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
(96882) -
I am trying to download a song from iTunes and it is asking security questions that I don't remember setting up. Therefore I do not have the correct answers. Any help?
You need to contact Apple to get the questions reset, which can be done by clicking here and picking a method for your country, or if that's not an option, by filling out and submit this form.
(95884) -
I want to but something from the App Store and it's not letting it's asking me security questions and I don't remember answers to and I don't remember my confirmation email please help!
See Kappy’s great User Tips.
See my User Tip for some help: Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities
https://discussions.apple.com/docs/DOC-4551
Rescue email address and how to reset Apple ID security questions
http://support.apple.com/kb/HT5312
Send Apple an email request for help at: Apple - Support - iTunes Store - Contact Us http://www.apple.com/emea/support/itunes/contact.html
Call Apple Support in your country: Customer Service: Contacting Apple for support and service http://support.apple.com/kb/HE57
About Apple ID security questions
http://support.apple.com/kb/HT5665
Cheers, Tom -
I seem to be stuck in apple ID ****. First the password was expired only two minutes after I finished setting up the account and then the new password was invalid. I don't know what to try next but this is making me crazy. And I'm locked out for eight hours for too many attempts at answering questions that I never set up in the first place. I don't know what gives but something is way off. I need to set up this iPad for work but I can't get past the login.
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased. Some glitch occured and you have to restore/erse the iPod. Y will have to restore from an existing backup if y ohave one.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: How to back up
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store -
So, yesterday I wanted to buy 2 albums but it was the first buy in this device (I reset mi iPad 2 months ago) so it asked me for my security questions to confirm my identity but since is been a long time since I "used" me security questions I don't remember it so, eventually, I asked for the email to change either my password or my security questions but the email has 2 misspelled letters by a server error instead of being hotmail.com is writted a*******@hormail.clm sop I can't get any email, I already tried changing the mail email and the secondary email but still is the same mail a*******@hormail.clm so how I can change this without my security questions?
Security questions:
https://discussions.apple.com/docs/DOC-4551
http://support.apple.com/kb/HT5312
This is also useful:
http://www.macworld.co.uk/ipad-iphone/news/?newsid=3463233&olo=email -
Please help
Reset Security Questions
Frequently asked questions about Apple ID
Manage My Apple ID
Or you can email iTunes Support at iTunes Store Support.
If all else fails:
Go to: Apple Express Lane;
Under Product Categories choose iTunes;
Then choose iTunes Store;
Then choose Account Management;
Press Continue;
Now choose iTunes Store Security and answer the bullet questions, then click Continue;
Sign in with your Apple ID and press Continue;
Under Contact Options fill out the information and advise iTunes that you would like your security/challenge questions reset;
Click Send.
You should get a response within 24 hours by email. -
I need some help
Same thing is happoning to me but i bought the itunes behind my parents back and ifthey or my snitch brother sees the ammount in the itunes acc im dead.. Any sugggestions on what i can fo because it wont send me new questions to my email.. Please help if you can
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I have completly forgot about my Apple id
I have completly forgot about my Apple id & security questions, now mean while i'm trying to figure out what was the Apple ID i had 2try 2reset my password,any Email ID i assume that it's my Apple ID i find tht there is an email Authontication sent to!SOS
Hello Majedz,
It sounds like you cannot remember what your Apple ID is. This article should help you find it again.
Apple ID: How to find your Apple ID
http://support.apple.com/kb/HT5625
Thank you for using Apple Support Communities.
Take care,
Sterling -
When I type in my apple ID password to download a song it says it needs additional information so I clicked ok. And then it asked me two security questions that I don't remember the answers to. What do I do? I'm so frustrated
Forgotten Security Questions/Answers
You need to contact Apple by:
1 - Use the Express lane and start here:
https://expresslane.apple.com
then click More Products and Services>Apple ID>Other Apple ID Topics>Forgotten Apple ID security questions.
or
Apple - Support -form iTunes Store - Contact Us
2 - Call Apple in your country by getting the number from here:
http://support.apple.com/kb/HE57
or
Apple ID: Contacting Apple for help with Apple ID account security
3 - Use your rescue email address if you set one up
Rescue email address and how to reset Apple ID security questions
For general information see:
Apple ID: All about Apple ID security questions -
I couldn't acces to my account because of the secret question that I don't remember the answer that I did a long long time ago. what can i do ,please help me ? thanks.
Call Apple to help reset your Security Question.
http://support.apple.com/kb/HT5699 -
HT5312 How can I reset my security questions? I don't remember them.
I need help. I do not remember my security questions. I used for my appleID. I cannot download any apps without having to put in the security questions (that I don't remember) please please help.
Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities
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I have a lot of money on my Apple ID but when I try to buy something it ask for my security questions that I do not remember the answers to. I also don't have access to the email I used to set up my Apple ID but I do know the password how do I fix this ?
You need to ask Apple to reset your security questions; ways of contacting them include phoning AppleCare and asking for the Account Security team, clicking here and picking a method for your country, and filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(105412) -
I have an idea about an apple product, who do i reach for?
i have an idea about an apple product, who do i reach for?
I have an idea too, That is about the lock screen on iphone, on new ios guys keep it a little different . lock screen would be just a screen with change able wallpaper no lock sign , and we unlock it be making sign or anything on screen for eg. circle .. as people prefer it , it would be totally free to edit anyway u want ... any gesture .... or shake unlock anything ... the unlock is so not cool on iphone .... though i respect the fact that its a universal device meaning ppl of 80 or 5 yrs old can use it .... and the guy i am commenting on, look apple have this suppor thing becoz they want to know what you think .. and all the things you write here would be seen by some apple team so go on write what you want or your idea here , they will get it for sure !
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Hi I have put money on my apple account and since it's my first time using it I have to answer my security question but I don't remember the answer and when I go forgot answer they send you a code to your email but I have also forgotten my email password.
Reset Security Questions
http://support.apple.com/kb/HT5312
If you can't solve problem, call Apple to help reset your Security Question.
http://support.apple.com/kb/HT5699
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