I have a question. my ipod won't mount

I have 3rd generation ipod 40gb. The ipod plays fine (whats on it) but when i plug it in the bells go off and the ipod reads "do not disconnect" but itunes won't open and if i open it myself it still dosen't see the ipod. I was going to retore it but the updater just says "plug in an ipod". i have the latest updater and version of itunes. I have tried 3 different usb ables and still nothing besides if the cable was no good i wouldn't think the bells would go off when you plug it in. HELP. Really if anyone has any advice i would appreciate it.
Thanks
eMachine Windows XP
eMachine Windows XP

It's finally working thanks to Mitch 751. I went to that link and tried everything. The thing that worked was: while unplugged from the computer I forced into disk mode. Then I plugged it back in and tried to restore it while trying to restore I got a Firmware Failure Error (or something to that effect). So i went to Microsoft and it checked to make sure everything was up to date. Then it let me retore it. After that obviously I had to Flash it then gave it a full charge and lo and behold it started updating. Thanks a million.
AL

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IPod won't mount in iTunes

Hello there,
I have a 20gb iPod that's nearly 3 years old & my PC is running Windows XP Professional with SP2. And I've got the latest version of iTunes (7.4.3).
Recently my iPod started behaving strangely, skipping during songs sometimes, and sometimes hanging for several seconds whilst playing.
Anyway, my big problem now is that the iPod won't mount in iTunes & iTunes hangs for ages when the iPod is connected.
The iPod comes up in Windows Explorer as a Removeable Drive called "Apple iPod". This leads me to believe that I may have accidentally put it into disc mode?
All the troubleshooting advice I've read suggests that if I can only get iTunes to recognise it, then iTunes should then automatically load the required software on to the iPod & everything will be hunky dory. That sounds all very well & good but iTunes is not currently seeing the iPod so it's not doing that.
As I've said, the iPod comes up in Windows Explorer, but if I do anything with it, even just right-clicking on it for example, Windows Explorer hangs as well.
Grrrrrrrr!!
I know it is not a cable problem or a PC problem as I have tried several different cables & 3 different PCs, all with the same results.
Please help!

I'm having a similar problem with my sons 3 generation Ipod Nano.
When I plug in my sons Ipod into my Apple G5 running OS X Version 10.4.11 and Apple Itunes 9.0.2... I too can't mount the Ipod on to Itunes.
What I found is that my son plugged his Ipod into a Windows laptop and reformatted his Ipod by accident for MS Windows... now my son is only 10 and didn't know what he was doing and would admit he did it.
How I found out was when I plugged in the two Ipods and hit Get Info
His Ipod Nano had: FORMAT: MS-DOS File System (FAT32)
and my Ipod Nano had: FORMAT: Mac OS Extended (Journaled)
I asked him and he admitted that... that's what he did... this is after 5 hours of trying to mount his Ipod.
Now here's the problem: His music and my music is all in the same account on the same computer (That being my G5)
My G5 running the most recent version of Itunes 9.0.2 recognizes all of our other Ipods except his which just shows up on the desktop of my computer... BUT DOES NOT DOW UP IN ITUNES UNDER DEVICES like all the other Ipods.
What I think I need to do is re format his Ipod Nano for Mac... Only problem is Itunes 9.0.2 doesn't allow that to happen.
Can someone point me in the right direction?
Thanks

3G Clickwheel Ipod won't mount after update to ITunes 7.0

I recently updated to iTunes 7 and ever since my iPod won't mount. I can't see it on my desktop, and iTunes says the iPod is corrupt. I checked to make sure the Firewire port is working, and as far as I can tell, it is. I have tried to connect the iPod using both USB and Firewire, with the same result. I have also tried another Firewire cord, and that didn't work either.
I don't think the iPod is corrupt, because it was exactly after I updated to 7.0.1 that it stopped mounting. I thought 7.0.2 would resolve this issue, but it has not. The iPod works as it should when not connected to my computer.
I do NOT want to reload the iPod to factory settings, because over 1900 songs would be lost (my hard drive crashed last year, and this is the only place I have of many of these songs). This seems to be a known problem with the new version, but I don't know how to resolve it. Any suggestions?
iBook G4 Mac OS X (10.4.8)

I have the identical problem with my Ipod & Imac. I haven't updated my Ipod for awhile, and although it works just fine independently, once I plug it into either my Imac or Ibook, the computer will not recognize it so I can't add new songs.The ipod doesn't show up in ITunes, in System Profiler, Disk Utility. I'm using Itunes 7.02 and judging from some other newsgroups I have read, there are many Ipod owners with this problem. I hope Apple gets it fixed soon.
Imac G5 Mac OS X (10.4.3)

Connected to a different computer and now ipod won't mount

I've searched through the discussions and I can't find anyone who has had this specific problem, but apologies in advance if this issue has already been addressed somewhere I didn't see..
My ipod and ibook have been working perfectly fine together for 6 months. Yesterday I connected my ipod to a friends ibook so we could listen to some music off my ipod on his itunes. He disconnected it without ejecting it first (I wonder if this caused the problem although I've done it before by mistake and had no major problems) and now my ipod won't mount on my desktop.
It shows up in the system profiler and in ipod updater it says ipod connected but unable to mount. When I plug it in I get two error messages saying "You have inserted a disk containing no volumes that Mac OS X can read" and "A disk attempting to mount -unknown has failed verification or has failed" When I open the disk utility and click repair in the first aid it says "Invalid BTH length" "ipod needs to be repaired"
The ipod still plays perfectly fine when not attached to the computer.
I know the simple solution is to restore the ipod but I'm VERY reluctant to do this as I have some music on my ipod that I can't reload because I didn't keep it in my itunes to save hard drive space and I've just moved countries and the hard copies are back home.
Any advice would be much appreciated!

unable to mount
that is a hard drive error msg, as are the other msgs you listed... not a good sign.....
you are going to need to restore/reformat the ipod:
http://docs.info.apple.com/article.html?artnum=60983

Narrowing down "iPod won't mount" problem

Regarding the "iPod won't mount" problem that has been posted a number of times: is anyone having this problem with a USB connection or just with a Firewire connection?
I'm using Firewire and can't get my iPod to mount. I don't have a USB connector for the iPod and I thought I'd do a little research on the problem before I go buy a USB connector.

My 4th generation Ipod would not mount with the firewire but worked fine with USB.

IPod won't mount on desktop/in iTunes...updater useless

I have a second generation iPod (scroll wheel/row of 4 buttons), and iTunes 6.0.4 running on a dp G4 500 with Mac OS 10.2.8. Suddenly my iPod won't appear on the desktop or in iTunes when I plug it into the dock. I've tried different FW ports, etc. and nothing happens.
I ran the iPod Updater 2006-01-10 (v. 2.1 I assume) and it said my iPod was connected and was waiting for it to be recognized. Then it just hangs and nothing ever happens.
I can't even get an option to Restore the iPod let alone Update it. I've followed the instructions on resetting the iPod as well but nada.
Would iTunes 6.0.4 have anything to do with it? I just installed it and it may be the cause. Does anyone know where I can find iTunes 6.0.3 installer? It's not on Apple's site or VersionTracker.com.
G4 Mac OS X (10.2.x) dual-processor 500

UPDATE: I brought my iPod to an Apple retailer yesterday and they were able to get it to mount on a Mac there using the Dock Connector to USB 2.0 cable. They let me borrow it to try it at home and it worked! The iPod mounted on the desktop and in iTunes with no problems.
I even tried plugging the iPod into the FW Dock afterward and it's working again like there wasn't ever any problem. Somehow just getting it to mount seems to have fixed the problem so hopefully this info will be of some use to someone else.

External drive and ipod won't mount after latest security update

I just downloaded the latest security update on my powerbook, and now my lacee external hard-drive won't mount. I ran disc permissions and still nothing. My ipod charges from the firewire port but doesn't mount either. The hard-drive mounts fine on my dome imac which appears to have the latest updates as well. Could it be a problem with the firewire port itself or something to do with the security update? Thanks for the help.

Your PowerBook is hurting my friend. Check "About this Mac" and see if the memory reported is the actual memory you have installed on the machine. I had a PB that had 1GB installed but the machine only read 256. Ended up needing a logic board replacement. Check http://docs.info.apple.com/article.html?artnum=303173 to see if it applies to you.
Unplug all devices from the PB, leaving only power connected.
If it everything seems cool, then you'll want to start up in "single user mode". Restart the PB and hold down the  + s (apple and s) keys until you get a black display with white characters. Once you get the command prompt signified by a # character. At that point type in the following at the prompt
fsck -yf
then hit your return key
As the system check your HD, notice any errors that are displayed. After it is done it will inform you of any modifications, or if it thinks everything is cool.
then again, type in
fsck -yf
then hit your return key
You'll want to have run the fsck -yf utility a total of 3 times. Hopefully at the end everything will be good (No errors) "* appears to be OK".
In any case, type in
reboot -n
then hit your return key
Your PB will reboot. After the OS has loaded, plug in your FW devices and see if they mount. Either way post back with results.
d

2G iPod won't mount and CD icon appears?

Hi I have a 20 gig 2G ipod that I got from the battery replacement program 3 years ago. I am unable to sync it with iTunes. When I connect it to my mac it won't mount and the CD icon appears on the iPod screen. When I unplug it the icon is still on the screen after few minutes I get the Cd icon with the check mark, then it returns to normal operation. When I press play the song plays for 20 30 sec. and then it freezes.
How can I reset the iPod?
Thanks in advance

Hello!
What kind of iPod do you have? (new one?)
Are you using a mac or a pc?
If your using windows pc, check and see if you have a 6 pin connector (FireWire) if not then thats probably why it is not charging!
If your using a mac then it should charge automatically.
Refer to the online support and type in the search area:
iPod(with dock connector) user's guide (manual)
Refer to page 45 Battery charging!
Let me know if I can help in any other way!
b16_civic

Old ipod won't mount to new macbook pro

Hello, I just set up my new MacBook Pro, and when I try to connect my ipod, it won't mount either to the desktop or into iTunes. the screen of the ipod says "do not disconnect" just like with the old computer... and I transferred my account and music and settings from the old one to the new one.
anyone have any ideas?
thanks,
Bruce
Oh yeah... it's a 40 Gig with a scroll wheel... not sure the "name" of the generation, it says "copyright 2003" on the back.
and my new shuffle works just fine with the new computer...

Which version of iTunes does your new MacBook have? You will probably want to update it if it isn't 9.2. Do that first. Also, restart your MacBook book. That will make sure that everything else is working properly as well (I'm thinking USB ports).
If your touch is still not recognized, you will need to make sure that Apple Mobile Device Services is running properly on the MacBook. See this article: http://support.apple.com/kb/HT1747
And if you are close to an Apple store and tired of playing with it, make an appointment with Genius and take your MacBook and touch in and let Apple fix it.

3rd Gen iPod won't mount via firewire - any ideas?

After working for a brief spell when I first hooked it up, the progress bar would freeze while I was trying to copy files across to the HD. I unplugged, reset the iPod and tried it in my old clamshell iBook, where it worked fine again.
I tried resetting the PMU on the Macbook, but this only made things worse - the iPod now refuses to mount, despite still working fine on my old iBook. Tried resetting PRAM too but no difference.
Do I have a duff port? Or could it be an issue with 10.4.6 on the Macbook?

I tried a JVC digital handycam while on the phone to AppleCare, which it recognised in iChat, and showed a live picture in iMovie. I don't know how I would check for consistency with this device, but it seemed to be working ok.
I'm connecting via a dock but have also tried connecting direct - all official Apple cables. No difference.
I'm now noticing new behaviour. When I plug the iPod in it mounts very briefly, triggers iTunes, then unmounts. It stays charging from the Macbook's firewire port, but the 'do not disconnect' disappears and I can use it as if it was only connected to AC. This is reproducible, and is the same if I turn off the launch iTunes option.
Once again, it works flawlessly with the old iBook.
I'm almost tempted to go down to the Apple Store in Regent St. and plug my iPod into a Macbook there to rule out software - unless you have any other suggestions?
Thanks for your continued support.

IPod won't mount on new Mac Pro

I just got a new Mac Pro that came with Snow Leopard. After getting everything setup I plugged in my iPod shuffle and it won't mount when plugged into either of the 2 front USB ports or any of the 3 back USB ports. When I plug it into the USB port on the keyboard it mounts and I can sync it through iTunes. When plugged into the front two ports the green charging light comes on, but it doesn't mount. The back 3 ports just cause the iPod to blink the green charging light quickly, it isn't a solid green.
I don't know if this is a Snow Leopard problem or the Mac Pro. The iPod was working perfectly with my G5 running Leopard.
Any ideas?
david.

I just don't get computers sometimes (even after being a software developer for over 25 years).
I had restarted the computer multiple times while installing other software but the iPod would not mount.
I took your suggestion to try another USB device and the only other device I had was a Canon scanner. I installed the drivers which required another restart. And the scanner worked and now the iPod works on all of the USB ports. It is mounted in iTunes and I can sync it on any port.
I checked the console logs files and didn't find anything unusual before it didn't work and nothing different now that the iPod mounts.
David.

IPod won't mount on recently reformatted XP

I was screwing around with my partitions trying to install Vista, and I made XP unmountable (which s-cked primarily because it cost me a license for all my iTMS downloads - dam- DRM). So, I reformatted the drive and installed SP2, and I was getting This device cannot start errors. So, I uninstalled SP2 as I had read to someplace on the Internet. The Device Manager now said that the drivers were not installed for my iPod, so I reinstalled the iPod updater (which had previously not recognized that I had an iPod plugged in). Now, the Device Manager is cool with my iPod, but it does not mount. iPod updater crashes if I plug an iPod in when its open and the Disk Management Administrative Tool blue-screens my computer.
I went to the library and moved all my files onto DVD, so I don't care if I have to reformat the iPod. What I want to know is how can I get my computer to recognize it? In the interim, I had burned out and replaced the motherboard on my iPod and also had the powersupply, which I had replaced six weeks prior, go bad. I think these are unrelated, but thought full disclosure was a good policy. =)
Please help!

Firstly, this business about SP2 being inherently bad is rot. If you plugged in the iPod before you installed the drivers that would explain a lot! Uninstall the apple software and reinstall it. Run the Updater and only plug in the iPod when the software prompts you to do so. If that doesn't work it might be quicker in the long run to start over and clean install XP (again!). When you install XP unplug any peripherals which are not needed and don't try to connect them until you've installed the appropriate drivers or at least have them to hand when you do connect a device for the first time. There is a Microsoft patch for firewire which you might like to have to hand and install before you start connecting the iPod (given that you use firewire rather than USB). Hope that helps.

IPod won't mount or charge on USB port

I have a 5th gen iPod. When I plug it into either of my USB ports the iPod shows the following message "Please Wait. Very Low Battery." The message fades away then comes back again (over and over again). I have tried different cables, but with the same result. If I use Apple's Firewire/USB cable, and plug the iPod into both ports it charges and syncs - and gets extremely hot in the process. My USB port seems to be able to power other devices - including a portable external hard drive.
Is my iPod (or its battery) on its last legs?

Wow, this really ***** guys. I am having the exact same problem. I have a 5th generation iPod Video, 30GB. About two weeks ago, it all of a sudden would not connect anymore. I have tried mounting it in MacOS X, Windows XP, and Ubuntu Linux, all of which worked before. It doesn't show up at all, like it isn't doing anything. I tried using firewire (yes, I know, iPod Video doesn't support that), and it at least says, "You can't use firewire, blah, blah).
I threw the iPod into diagnostic mode, and ran the tests. I got to the part where it asks to try the IO connections. Firewire detected fine. When I get to the "USB Test" screen, it simply says "No Cable Conn". When I get to the "Accessorize Test" screen, I get:
Please plug USB
LCD ID : 1
FWPWR : 1 (made me plug firewire in at this step, which I did)
USBPWR : 0 (made me plug USB in, I did, nothing is happening)
I can only guess that something in the software update broke something dealing with USB power. For those not keeping track, that's not good.
So, the iPod works fine, I can use it, play whatever music and movies are already on the device, but when I plug it in to any OS, it will not mount. Obviously, since I can't mount it, I can't perform a restore with iTunes (BRILLIANT move there, Apple).
Basically, this is unacceptable to me. This should be a high, high, HIGH level bug for Apple's dev team, and a fix should have been out immediately.
If I don't get a fix here in the next few days, I'm selling my broken iPod for parts, getting a Zune or something else, and that will be the last Apple product I ever purchase. I hate giving ultimatums, but this is just unacceptable.

After 10.4.7 update iPod won't mount

I updated to 10.4.7 and now my nano won't mount.
I reinstalled iTunes, but still no joy.
any suggestions?

fixed it by plugging it into a built in USB port. (the USB 2.0 Card i added is no good)

I Have Tried Everything, My Ipod Won't Turn On...I just want my songs!

Please Help:
Recently I downloaded the new Itunes(Itunes 7). After downloading it I was prompted to upgrade my Ipod (30g Video) to the new system (1.2). Almost immediatly after finishing this download my Ipod turned off, and is now frozen and will not turn on. Also, my computer doesn't recognize when my Ipod is plugged in, nor does the "Do not disconnect" screen come up, my Ipod stays blank. I called Apple they told me that I can send in my Ipod for it to be fixed, but the hard drive on the Ipod will be wiped. I recently bought a new computer and do not have any of my songs in my library, this is over 2000 (2000 + dollars) songs I have bought that I am currently on the verge of losing.
I have tried various USB ports, two different computers, restarting my Ipod, talking to apple technichal support, putting my Ipod into disk mode, manually trying to get the compter to recognize the Ipod through the manager, and smashing on my desk out of anger hoping that something might happen (just kdding). I believe thats everything, any other ideas you have are greatly appreciated. I have tried the 5 r's.
If anybody has any ideas on how can get my computer to recognize the Ipod is plugged in so I can back up all the songs (via my computer, ipod...copy all music files) would be greatly appreciated, that way when I send in my Ipod and then get it back, I can put my songs back on.
If there is apparently no way to get my computer to recognize I plugged in my ipod, all i need to know is any way whatsoever to get all my songs off my Ipod before sending it in for repairs and apple deltes all my songs?

Any part or device can go bad at any time for any many of different reasons—it is what it is!
First recheck your battery operation as follows:
This info regards your battery operation specifically.
Try isolating the problem by connecting IPOD directly to a computer USB Port.
Your IPOD will not work if the Battery level is too low.
For more info go to the link below:
http://docs.info.apple.com/article.html?artnum=60970 .
Read the battery Icon and see what the charge level is;
and if you have available use a AC/DC IPOD Charger which connect directly to
AC circuit,; it should charge within 2 hours and full in 4 hour.
If you can’t get your battery to charge it may need replacing.
Nothing else will matter if you cant get your battery to charge?
If it’s a recent purchase, you may want to return and get replacement;
If’s it’s old it may need replacing.

I have a question. my ipod won't mount

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