I have a real big problem

on my mother in laws (refurb 20-inch white intel iMac) when I try to sync her original 4 GB iPhone which was just upgraded to 2.0 software, and I select the photos tab to select which photos I want to sync from iPhoto, iTunes crashes! GONE POOF, and it lets me send a report to apple.
I set up a new user on her computer and synced to phone to it and it worked, but when I transfered her iPhoto library over to the new user the same crash happened.
only the photos tab does not work, the first time I tried to sync it 9 DAYS AGO it started to transfer photos and crashed. I have reinstalled itunes and restored the software on the phone.
all the software is up to date what else can I do, they use the iMac with there apple tv so I cant just switch out their computer. Is there anything I can do to iPhoto.

Hey Arthur,
Try deleting the iPod cache folder, inside the iPhoto library.
http://support.apple.com/kb/TS1314
If iTunes continues to have the same issue try rebuilding the iPhoto library.
http://support.apple.com/kb/HT2042
Jason

Similar Messages

Just joined bt and have a real big problem!!!!

hello there i was very happy untill this morning with my new bt infinity package which was installed last tuesday.i have only just realised with horror that i have taken delivery of the wrong tv box.we have chosen a humax youview box when we should have opted for a bt vision+ box so we could receive the extra 18 channels and sport.we ordered over the phone and i was told it was just a matter of paying a £10 fee to get espn and i didnt realise the extra channels i was paying an additional £12.50 for was the six packs add on which is completely different.anyway i rang up this morning and was told it would cost £199 to change boxes!!!!!!.is this correct??.if so ive got a year with a useless box with next to nothing i want to watch!!.what are my options please.
on the plus side i am delighted with the phone and broadband!!

jezstatham
Visitor
Posts: 3
Registered: ‎14-04-2013
Re: just joined bt and have a real big problem!!!!
on ‎14-04-2013 22h57
stuart can you give me a bit more info about the schedule for the humax box being enabled?
It is scheduled for the summer but lime all schedules it could slip. It requires an update to the software
They are currently working on delivering this service to those who have the existing boxes ie the Black Vision Box. The two separate platforms will disappear in time with YouView being the future. Have you checked to see if your exchange is multicast enabled
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G'day, my name is allysa and I'm only 13 y/. I have a really big problem to my iPod, my home button doesn't work so I can't go back to any application everytime I want, what should I do ? Please help me

G'day My name is allysa and I'm only 13 year old, I have a really big problem at my iPod touch. I'm really worried about my iPod touch home button doesn't work I'm not sure why is it broken,I never drop it or put water on it. Please apple support community please help me. I bought my iPod touch 2 years ago.

Hi,
You can use the alternative called assistive touch to enable assistive touch go to settings>general>Accessibility>scroll down to the bottom of the page and enable assistive touch a white dot at the bottom right of your screen will appear press the white dot and you will see the home button
Hope this helps
N.B. book an appointment with an apple genius although they will charge you if you get your iPod fixed by their repair services due to your warranty expiring

Hi,i have a very big problem....i had an accident with my macbook , i poured some champagne and it does not start anymore....it will work again???

hi,i have a very big problem....i had an accident with my macbook , i poured some champagne and it does not start anymore....it will work again???

If you spilled champagne on it, chances are not good. If you haven't alredy DO NOT turn it on or charge it. I would immediately take it to the Genius Bar and see if they can clean it up before.
Had the same problem with a 15" MBP and a tea spill and I did the opposite. Trashed the Logic & Keyboard Assembly. Cost to repair was going to be more than what I paid for a computer so ended up having to replace it.

I have a very big problem with my mac book pro. It continously looses the wifire connection. This happens every 5-10 minutes and is getting to be a very big irritation. I have tested my wifiresignal

I have a very irritating problem with my MacBook Pro. It keeps loosing the wifi connection - every 5-1o minutes!!!
I have testet the wifi signal and had my router checked - both are fine.
Please tell me what I can do :-(
John

First you should check on another Wifi to see if it's your Lion machine.
If it only occurs on your Wifi, then perhaps you have local interference and need to set the router on another channel far from others.
You can install a free program called KisMAC that you set your Driver Preferences to Apple Airport Extreme Passive Mode, enter your Admin password and monitor your local Wifi signals, see if you cna pin point the cause of your interference or meddler.
If your not running WPA2 with AES and a 12 plus random character/letter/number password for both Admin and Internet access use only then you should seriously consider doing so.
http://www.tomshardware.com/reviews/wireless-security-hack,2981-10.html

I have some real odd problems with flash

Right, I have sort of had two problems with adobe flash player 10, so bare with me, I need to tell you the ‘back story’ before I reach my current issue:
Back story; latest version of flash been running normally for a while until it tries to update. When it wants to update it goes to 100% completion then comes up with a message saying ‘Unable to complete because Adobe Flash Native Control Panel is open. Please close the Adobe Flash Native Control Panel and please try again‘
After this, my pc and adobe website (and other websites) will report that I have no flash. At all. So I try to update/install/uninstall again (after rebooting computer each time obviously) - and no luck. I either got a message like the one above or this one: ‘The Flash Player Settings Manager is currently open. Please close the Flash Player Settings Manager and try again’.
So I find that I have no flash, yet I have flash and I can’t upgrade, install or uninstall. I have found a solution to this in other forums by going into my System32 folder on my C drive and using the freeware program ‘Unlocker’ to delete the file ‘C:\WINDOWS\system32\FlashPlayerCPLApp.cpl ‘upon restarting. After that I can uninstall flash properly and reinstall to the latest version.
I’ve had to do this twice now, after each attempted ‘update ‘and each time I have to completely uninstall flash in the way stated above and then reinstall it properly.
So that is the first issue- now to my current problem:
After doing the following I tried to install the latest flash from adobe’s website...but my computer seems to ‘eat’ the executable file and then not actually install the latest flash. It downloads and opens fine but as soon as it starts to install, the actual executable file vanishes. It doesn’t go anywhere, not the recycle bin; it just...vanishes. Then nothing happens. According to Task manager, there is an ‘Install_flashplayer’ in the background using 8000 k or so memory and seeming doing something, but it’s not on screen and it does...nothing. I’ve waited almost a good hour and nothing happens despite memory usage dipping a bit.
So first problem of mine is this Adobe ‘Flash Native Control Panel ‘and ‘Flash Player Settings Manager’ seems to be causing problems with my flash every time it needs to update (and subsequently makes adobe flash player thins it Schrödinger’s cat being in a state of installed and uninstalled). I want to know how to stop thins form happening each time I need to update. I can't seem to find any information on how to actually 'close' these programs.
My second is getting my PC to actually install the latest version of flash as opposed to eat it and make it a ghost program like my PC is pacman and the excitable file is a blue ghost.
I currently have Flash player 10,3,183,5 installed and it is working fine (until the investable update issue is bound to come along).
My system is Vista 32-bit.
My main web browser is firefox 3.6.18
Ask me if you need more specs, and sorry for the bad analogies.

Here you go, hopefully this is the right thing and will help:
=O====== M/10.1.53.64 2010-06-17+14-28-57.760 ========
0000 [I] 00000010 "C:\Users\EMELIN~1\AppData\Local\Temp\FlashPlayerUpdate.exe"
0001 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/Version 2
0002 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/Version 2
0003 [W] 00001036 Software\Mozilla\Firefox\extensions/Plugins 2
0004 [W] 00001036 Software\Mozilla\Mozilla Firefox\extensions/Plugins 2
0005 [W] 00001036 Software\Opera Software/Last CommandLine 2
0006 [W] 00001036 Software\Opera Software/Last CommandLine 2
0007 [W] 00001036 Software\Opera Software/Plugin Path 2
0008 [W] 00001036 Software\Opera Software/Plugin Path 2
0009 [I] 00000014 C:\Windows\system32\Macromed\Flash\NPSWF32.dll
0010 [I] 00000015 C:\Windows\system32\Macromed\Flash\FlashUtil10h_Plugin.exe
0011 [I] 00000017 C:\Windows\system32\Macromed\Flash
=X====== M/10.1.53.64 2010-06-17+14-29-05.045 ========
is =O====== M/10.1.82.76 2010-08-21+10-32-59.173 ========
0000 [I] 00000010 "C:\Users\EMELIN~1\AppData\Local\Temp\C977.dir\InstallFlashPlayer.exe" -iv 0
0001 [W] 00001036 Software\Mozilla\Firefox\extensions/Plugins 2
0002 [W] 00001036 Software\Mozilla\Mozilla Firefox\extensions/Plugins 2
0003 [W] 00001036 Software\Opera Software/Last CommandLine 2
0004 [W] 00001036 Software\Opera Software/Last CommandLine 2
0005 [W] 00001036 Software\Opera Software/Plugin Path 2
0006 [W] 00001036 Software\Opera Software/Plugin Path 2
0007 [I] 00000014 C:\Windows\system32\Macromed\Flash\NPSWF32.dll
0008 [I] 00000015 C:\Windows\system32\Macromed\Flash\FlashUtil10i_Plugin.exe
0009 [I] 00000017 C:\Windows\system32\Macromed\Flash
=X====== M/10.1.82.76 2010-08-21+10-33-25.178 ========
=O====== M/10.1.85.3 2010-09-23+07-57-41.815 ========
0000 [I] 00000010 "C:\Users\EMELIN~1\AppData\Local\Temp\A90B.dir\InstallFlashPlayer.exe" -iv 0
0001 [W] 00001036 Software\Mozilla\Firefox\extensions/Plugins 2
0002 [W] 00001036 Software\Mozilla\Mozilla Firefox\extensions/Plugins 2
0003 [W] 00001036 Software\Opera Software/Last CommandLine 2
0004 [W] 00001036 Software\Opera Software/Last CommandLine 2
0005 [W] 00001036 Software\Opera Software/Plugin Path 2
0006 [W] 00001036 Software\Opera Software/Plugin Path 2
0007 [I] 00000014 C:\Windows\system32\Macromed\Flash\NPSWF32.dll
0008 [I] 00000015 C:\Windows\system32\Macromed\Flash\FlashUtil10k_Plugin.exe
0009 [I] 00000017 C:\Windows\system32\Macromed\Flash
=X====== M/10.1.85.3 2010-09-23+07-57-49.180 ========
=O====== M/10.1.102.64 2010-11-11+10-41-25.479 ========
0000 [I] 00000010 "C:\Users\EMELIN~1\AppData\Local\Temp\93E7.dir\InstallFlashPlayer.exe" -iv 0
=X====== M/10.1.102.64 2010-11-11+10-48-16.518 ========
=O====== M/10.1.102.64 2010-12-02+10-52-34.774 ========
0000 [I] 00000010 "C:\Users\EMELIN~1\AppData\Local\Temp\B37.dir\InstallFlashPlayer.exe" -iv 0
0001 [W] 00001036 Software\Mozilla\Firefox\extensions/Plugins 2
0002 [W] 00001036 Software\Mozilla\Mozilla Firefox\extensions/Plugins 2
0003 [W] 00001036 Software\Opera Software/Last CommandLine 2
0004 [W] 00001036 Software\Opera Software/Last CommandLine 2
0005 [W] 00001036 Software\Opera Software/Plugin Path 2
0006 [W] 00001036 Software\Opera Software/Plugin Path 2
0007 [I] 00000014 C:\Windows\system32\Macromed\Flash\NPSWF32.dll
0008 [I] 00000015 C:\Windows\system32\Macromed\Flash\FlashUtil10l_Plugin.exe
0009 [I] 00000017 C:\Windows\system32\Macromed\Flash
=X====== M/10.1.102.64 2010-12-02+10-52-52.605 ========
=X====== M/10.3.183.5 2011-08-12+17-20-19.029 ========
=O====== M/10.3.183.5 2011-08-12+17-59-38.530 ========
0000 [I] 00000010 "D:\Users\Emeline Porter\Pictures\uninstall_flash_player.exe" -force
0001 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2
0002 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
0003 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
0004 [W] 00001018
0005 [W] 00001037 Software\Macromedia\FlashPlayer\SafeVersions/ 2
0006 [W] 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player ActiveX/ 2
0007 [W] 00001019
0008 [W] 00001020
0009 [W] 00001037 Software\Microsoft\Windows\CurrentVersion\RunOnce/FlashPlayerUpdate 2
0010 [W] 00001037 Software\Macromedia\FlashPlayerActiveX/ 2
0011 [W] 00001037 Software\Macromedia\FlashPlayer/FlashPlayerVersion 2
0012 [W] 00001037 Software\Macromedia\FlashPlayer/SwfInstall 2
0013 [W] 00001037 Software\Microsoft\Code Store Database\Distribution Units\{D27CDB6E-AE6D-11CF-96B8-444553540000}/ 2
0014 [W] 00001021
0015 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
0016 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2
0017 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2
0018 [W] 00001018
0019 [W] 00001036 SOFTWARE\MozillaPlugins\@adobe.com/FlashPlayer/ 2
0020 [W] 00001037 SOFTWARE\MozillaPlugins\@adobe.com/FlashPlayer/ 2
0021 [W] 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player Plugin/ 2
0022 [W] 00001019
0023 [W] 00001020
0024 [W] 00001037 Software\Microsoft\Windows\CurrentVersion\RunOnce/FlashPlayerUpdate 2
0025 [W] 00001037 Software\Macromedia\FlashPlayerPlugin/ 2
0026 [W] 00001037 Software\Macromedia\FlashPlayer/FlashPlayerVersion 2
0027 [W] 00001037 Software\Macromedia\FlashPlayer/SwfInstall 2
0028 [W] 00001021
0029 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
0030 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2
0031 [W] 00001037 Software\Microsoft\Windows\CurrentVersion\Control Panel\Extended Properties\System.ControlPanel.Category/C:\Windows\system32\FlashPlayerCPLApp.cpl 2
0032 [W] 00001048
0033 [I] 00000020 C:\Windows\system32\FlashPlayerCPLApp.cpl
0034 [W] 00001036 Software\Mozilla\Firefox\extensions/Plugins 2
0035 [W] 00001036 Software\Mozilla\Mozilla Firefox\extensions/Plugins 2
0036 [W] 00001036 Software\Opera Software/Last CommandLine 2
0037 [W] 00001036 Software\Opera Software/Last CommandLine 2
0038 [W] 00001036 Software\Opera Software/Plugin Path 2
0039 [W] 00001036 Software\Opera Software/Plugin Path 2
=X====== M/10.3.183.5 2011-08-12+17-59-42.866 ========
=O====== M/10.3.183.5 2011-08-12+18-12-09.286 ========
0000 [I] 00000010 "C:\Users\EMELIN~1\AppData\Local\Temp\InstallAX.exe" -install activex -msi
0001 [W] 00001036 Software\Macromedia\FlashPlayer\SafeVersions/10.0 2
0002 [W] 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player ActiveX/ 2
0003 [I] 00000013 C:\Windows\system32\Macromed\Flash\Flash10v.ocx
0004 [I] 00000015 C:\Windows\system32\Macromed\Flash\FlashUtil10v_ActiveX.exe
0005 [I] 00000016 C:\Windows\system32\Macromed\Flash\FlashUtil10v_ActiveX.dll
=X====== M/10.3.183.5 2011-08-12+18-12-19.509 ========
=O====== M/10.3.183.5 2011-08-12+21-09-19.716 ========
0000 [I] 00000010 "C:\Users\EMELIN~1\AppData\Local\Temp\Rar$EX00.569\fp_10.3.183.5_archive\10_3r183_5\flash player10_3r183_5_win.exe"
0001 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/Version 2
0002 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2
0003 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/Version 2
0004 [W] 00001036 Software\Mozilla\Firefox\extensions/Plugins 2
0005 [W] 00001036 Software\Mozilla\Mozilla Firefox\extensions/Plugins 2
0006 [W] 00001036 Software\Opera Software/Last CommandLine 2
0007 [W] 00001036 Software\Opera Software/Last CommandLine 2
0008 [W] 00001036 Software\Opera Software/Plugin Path 2
0009 [W] 00001036 Software\Opera Software/Plugin Path 2
0010 [I] 00000014 C:\Windows\system32\Macromed\Flash\NPSWF32.dll
0011 [I] 00000015 C:\Windows\system32\Macromed\Flash\FlashUtil10v_Plugin.exe
0012 [I] 00000017 C:\Windows\system32\Macromed\Flash
0013 [I] 00000019 C:\Windows\system32\FlashPlayerCPLApp.cpl
0014 [I] 00000020 C:\Windows\system32\FlashPlayerCPLApp.cpl
=X====== M/10.3.183.5 2011-08-12+21-09-25.004 ========
=O====== M/10.3.183.5 2011-08-13+09-57-05.662 ========
0000 [I] 00000010 "D:\Users\Emeline Porter\Pictures\install_flash_player_10.exe"
0001 [W] 00001036 Software\Mozilla\Firefox\extensions/Plugins 2
0002 [W] 00001036 Software\Mozilla\Mozilla Firefox\extensions/Plugins 2
0003 [W] 00001036 Software\Opera Software/Last CommandLine 2
0004 [W] 00001036 Software\Opera Software/Last CommandLine 2
0005 [W] 00001036 Software\Opera Software/Plugin Path 2
0006 [W] 00001036 Software\Opera Software/Plugin Path 2
0007 [I] 00000014 C:\Windows\system32\Macromed\Flash\NPSWF32.dll
0008 [I] 00000015 C:\Windows\system32\Macromed\Flash\FlashUtil10v_Plugin.exe
0009 [I] 00000017 C:\Windows\system32\Macromed\Flash
0010 [I] 00000019 C:\Windows\system32\FlashPlayerCPLApp.cpl
0011 [I] 00000020 C:\Windows\system32\FlashPlayerCPLApp.cpl
0012 [E] 00001040 C:\Windows\system32\FlashPlayerCPLApp.cpl
=X====== M/10.3.183.5 2011-08-13+09-57-23.634 ========
=O====== M/10.3.183.5 2011-08-13+11-10-23.454 ========
0000 [I] 00000010 "C:\Users\EMELIN~1\AppData\Local\Temp\FP_PL_PFS_INSTALLER.exe"
0001 [W] 00001037 SOFTWARE\MozillaPlugins\@adobe.com/FlashPlayer/ 2
0002 [W] 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player Plugin/ 2
0003 [W] 00001036 Software\Mozilla\Firefox\extensions/Plugins 2
0004 [W] 00001036 Software\Mozilla\Mozilla Firefox\extensions/Plugins 2
0005 [W] 00001036 Software\Opera Software/Last CommandLine 2
0006 [W] 00001036 Software\Opera Software/Last CommandLine 2
0007 [W] 00001036 Software\Opera Software/Plugin Path 2
0008 [W] 00001036 Software\Opera Software/Plugin Path 2
0009 [I] 00000014 C:\Windows\system32\Macromed\Flash\NPSWF32.dll
0010 [I] 00000015 C:\Windows\system32\Macromed\Flash\FlashUtil10v_Plugin.exe
0011 [I] 00000017 C:\Windows\system32\Macromed\Flash
0012 [I] 00000019 C:\Windows\system32\FlashPlayerCPLApp.cpl
0013 [I] 00000020 C:\Windows\system32\FlashPlayerCPLApp.cpl
0014 [E] 00001040 C:\Windows\system32\FlashPlayerCPLApp.cpl
=X====== M/10.3.183.5 2011-08-13+11-10-32.783 ========
=O====== M/10.3.183.5 2011-08-13+11-12-29.782 ========
0000 [I] 00000010 "D:\Users\Emeline Porter\Pictures\install_flash_player_10.exe"
0001 [W] 00001037 SOFTWARE\MozillaPlugins\@adobe.com/FlashPlayer/ 2
0002 [W] 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player Plugin/ 2
0003 [W] 00001036 Software\Mozilla\Firefox\extensions/Plugins 2
0004 [W] 00001036 Software\Mozilla\Mozilla Firefox\extensions/Plugins 2
0005 [W] 00001036 Software\Opera Software/Last CommandLine 2
0006 [W] 00001036 Software\Opera Software/Last CommandLine 2
0007 [W] 00001036 Software\Opera Software/Plugin Path 2
0008 [W] 00001036 Software\Opera Software/Plugin Path 2
0009 [I] 00000014 C:\Windows\system32\Macromed\Flash\NPSWF32.dll
0010 [I] 00000015 C:\Windows\system32\Macromed\Flash\FlashUtil10v_Plugin.exe
0011 [I] 00000017 C:\Windows\system32\Macromed\Flash
0012 [I] 00000019 C:\Windows\system32\FlashPlayerCPLApp.cpl
0013 [I] 00000020 C:\Windows\system32\FlashPlayerCPLApp.cpl
0014 [E] 00001040 C:\Windows\system32\FlashPlayerCPLApp.cpl
=X====== M/10.3.183.5 2011-08-13+11-13-06.961 ========
=O====== M/10.3.183.5 2011-08-13+11-15-13.433 ========
0000 [I] 00000010 "D:\Users\Emeline Porter\Pictures\install_flash_player_10.exe"
0001 [W] 00001037 SOFTWARE\MozillaPlugins\@adobe.com/FlashPlayer/ 2
0002 [W] 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player Plugin/ 2
0003 [W] 00001036 Software\Mozilla\Firefox\extensions/Plugins 2
0004 [W] 00001036 Software\Mozilla\Mozilla Firefox\extensions/Plugins 2
0005 [W] 00001036 Software\Opera Software/Last CommandLine 2
0006 [W] 00001036 Software\Opera Software/Last CommandLine 2
0007 [W] 00001036 Software\Opera Software/Plugin Path 2
0008 [W] 00001036 Software\Opera Software/Plugin Path 2
0009 [I] 00000014 C:\Windows\system32\Macromed\Flash\NPSWF32.dll
0010 [I] 00000015 C:\Windows\system32\Macromed\Flash\FlashUtil10v_Plugin.exe
0011 [I] 00000017 C:\Windows\system32\Macromed\Flash
0012 [I] 00000019 C:\Windows\system32\FlashPlayerCPLApp.cpl
0013 [I] 00000020 C:\Windows\system32\FlashPlayerCPLApp.cpl
0014 [E] 00001040 C:\Windows\system32\FlashPlayerCPLApp.cpl
=X====== M/10.3.183.5 2011-08-13+11-15-26.589 ========
=O====== M/10.3.183.5 2011-08-13+11-24-30.735 ========
0000 [I] 00000010 C:\Windows\system32\Macromed\Flash\FlashUtil10v_ActiveX.exe -uninstall activex -msi
0001 [W] 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player ActiveX/ 2
0002 [W] 00001015 C:\Windows\system32\Macromed\Flash\FlashUtil10v_ActiveX.exe 5
0003 [I] 00000018
0004 [W] 00001015 C:\Windows\system32\Macromed\Flash\FlashUtil10v_ActiveX.exe 5
0005 [W] 00001037 Software\Microsoft\Windows\CurrentVersion\RunOnce/FlashPlayerUpdate 2
0006 [W] 00001037 Software\Macromedia\FlashPlayerActiveX/ 2
0007 [W] 00001037 Software\Macromedia\FlashPlayer/SwfInstall 2
0008 [W] 00001037 Software\Microsoft\Code Store Database\Distribution Units\{D27CDB6E-AE6D-11CF-96B8-444553540000}/ 2
0009 [W] 00001021
0010 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
0011 [W] 00001015 C:\Windows\system32\Macromed\Flash\FlashUtil10v_ActiveX.exe 5
0012 [I] 00000012
=X====== M/10.3.183.5 2011-08-13+11-24-31.422 ========
=O====== M/10.3.183.5 2011-08-13+11-24-16.274 ========
0000 [I] 00000010 "D:\Users\Emeline Porter\Downloads\uninstall_flash_player.exe" -force
0001 [W] 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player ActiveX/ 2
0002 [W] 00001037 Software\Macromedia\FlashPlayerActiveX/ 2
0003 [W] 00001017
0004 [W] 00001037 Software\Microsoft\Windows\CurrentVersion\RunOnce/FlashPlayerUpdate 2
0005 [W] 00001037 Software\Macromedia\FlashPlayerActiveX/ 2
0006 [W] 00001037 Software\Macromedia\FlashPlayer/FlashPlayerVersion 2
0007 [W] 00001037 Software\Macromedia\FlashPlayer/SwfInstall 2
0008 [W] 00001037 Software\Microsoft\Code Store Database\Distribution Units\{D27CDB6E-AE6D-11CF-96B8-444553540000}/ 2
0009 [W] 00001021
0010 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
0011 [W] 00001037 SOFTWARE\MozillaPlugins\@adobe.com/FlashPlayer/ 2
0012 [W] 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player Plugin/ 2
0013 [W] 00001037 Software\Microsoft\Windows\CurrentVersion\RunOnce/FlashPlayerUpdate 2
0014 [W] 00001037 Software\Macromedia\FlashPlayerPlugin/ 2
0015 [W] 00001037 Software\Macromedia\FlashPlayer/FlashPlayerVersion 2
0016 [W] 00001037 Software\Macromedia\FlashPlayer/SwfInstall 2
0017 [W] 00001021
0018 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
0019 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2
0020 [W] 00001036 Software\Mozilla\Firefox\extensions/Plugins 2
0021 [W] 00001036 Software\Mozilla\Mozilla Firefox\extensions/Plugins 2
0022 [W] 00001036 Software\Opera Software/Last CommandLine 2
0023 [W] 00001036 Software\Opera Software/Last CommandLine 2
0024 [W] 00001036 Software\Opera Software/Plugin Path 2
0025 [W] 00001036 Software\Opera Software/Plugin Path 2
=X====== M/10.3.183.5 2011-08-13+11-24-45.103 ========
=O====== M/10.3.183.5 2011-08-13+11-30-53.024 ========
0000 [I] 00000010 "D:\Users\Emeline Porter\Pictures\install_flash_player_10.exe"
0001 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/Version 2
0002 [E] 00001039
=X====== M/10.3.183.5 2011-08-13+11-30-59.264 ========
=O====== M/10.3.183.5 2011-08-13+11-31-34.013 ========
0000 [I] 00000010 "D:\Users\Emeline Porter\Pictures\install_flash_player_10.exe"
0001 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/Version 2
0002 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2
0003 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/Version 2
0004 [W] 00001037 SOFTWARE\MozillaPlugins\@adobe.com/FlashPlayer/ 2
0005 [W] 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player Plugin/ 2
0006 [W] 00001036 Software\Mozilla\Firefox\extensions/Plugins 2
0007 [W] 00001036 Software\Mozilla\Mozilla Firefox\extensions/Plugins 2
0008 [W] 00001036 Software\Opera Software/Last CommandLine 2
0009 [W] 00001036 Software\Opera Software/Last CommandLine 2
0010 [W] 00001036 Software\Opera Software/Plugin Path 2
0011 [W] 00001036 Software\Opera Software/Plugin Path 2
0012 [I] 00000014 C:\Windows\system32\Macromed\Flash\NPSWF32.dll
0013 [I] 00000015 C:\Windows\system32\Macromed\Flash\FlashUtil10v_Plugin.exe
0014 [I] 00000017 C:\Windows\system32\Macromed\Flash
0015 [I] 00000019 C:\Windows\system32\FlashPlayerCPLApp.cpl
0016 [I] 00000020 C:\Windows\system32\FlashPlayerCPLApp.cpl
=X====== M/10.3.183.5 2011-08-13+11-31-39.457 ========
=O====== M/10.3.181.34 2011-08-13+20-09-58.153 ========
0000 [I] 00000010 "C:\Users\Emeline Porter\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\QPMER51O\install_flash_player_ax_10.3.181.34[1].exe"
0001 [W] 00001036 Software\Macromedia\FlashPlayer\SafeVersions/10.0 2
0002 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
0003 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
0004 [W] 00001036 Software\Macromedia\FlashPlayer\SafeVersions/10.0 2
0005 [W] 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player ActiveX/ 2
0006 [I] 00000013 C:\Windows\system32\Macromed\Flash\Flash10u.ocx
0007 [I] 00000015 C:\Windows\system32\Macromed\Flash\FlashUtil10u_ActiveX.exe
0008 [I] 00000016 C:\Windows\system32\Macromed\Flash\FlashUtil10u_ActiveX.dll
0009 [I] 00000019 C:\Windows\system32\FlashPlayerCPLApp.cpl
0010 [I] 00000020 C:\Windows\system32\FlashPlayerCPLApp.cpl
0011 [E] 00001040 C:\Windows\system32\FlashPlayerCPLApp.cpl
=X====== M/10.3.181.34 2011-08-13+20-10-03.328 ========
=O====== M/10.2.153.1 2011-08-13+20-15-45.112 ========
0000 [I] 00000010 "C:\Users\Emeline Porter\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\DDOGJGNF\install_flash_player_10.2.153.1[1].exe"
0001 [W] 00001036 Software\Macromedia\FlashPlayer\SafeVersions/10.0 2
0002 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
0003 [W] 00001036 Software\Macromedia\FlashPlayer\SafeVersions/10.0 2
0004 [W] 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player ActiveX/ 2
0005 [I] 00000013 C:\Windows\system32\Macromed\Flash\Flash10o.ocx
0006 [I] 00000015 C:\Windows\system32\Macromed\Flash\FlashUtil10o_ActiveX.exe
0007 [I] 00000016 C:\Windows\system32\Macromed\Flash\FlashUtil10o_ActiveX.dll
=X====== M/10.2.153.1 2011-08-13+20-15-52.160 ========
=O====== M/10.3.181.16 2011-08-14+20-00-42.794 ========
0000 [I] 00000010 "C:\Users\EMELIN~1\AppData\Local\Temp\Rar$EX02.431\fp_10.3.181.16_archive\10_3r181_16\fla shplayer10_3r181_16_winax.exe"
0001 [E] 00001040
=X====== M/10.3.181.16 2011-08-14+20-00-47.240 ========
=O====== M/10.3.183.5 2011-08-14+20-07-01.733 ========
0000 [I] 00000010 "D:\Users\Emeline Porter\Downloads\uninstall_flash_player.exe" -force
0001 [W] 00001037 Software\Microsoft\Windows\CurrentVersion\RunOnce/FlashPlayerUpdate 2
0002 [W] 00001037 Software\Macromedia\FlashPlayerActiveX/ 2
0003 [W] 00001037 Software\Macromedia\FlashPlayer/FlashPlayerVersion 2
0004 [W] 00001037 Software\Macromedia\FlashPlayer/SwfInstall 2
0005 [W] 00001037 Software\Microsoft\Code Store Database\Distribution Units\{D27CDB6E-AE6D-11CF-96B8-444553540000}/ 2
0006 [W] 00001021
0007 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
0008 [W] 00001037 Software\Microsoft\Windows\CurrentVersion\RunOnce/FlashPlayerUpdate 2
0009 [W] 00001037 Software\Macromedia\FlashPlayerPlugin/ 2
0010 [W] 00001037 Software\Macromedia\FlashPlayer/FlashPlayerVersion 2
0011 [W] 00001037 Software\Macromedia\FlashPlayer/SwfInstall 2
0012 [W] 00001021
0013 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
0014 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2
0015 [W] 00001036 Software\Mozilla\Firefox\extensions/Plugins 2
0016 [W] 00001036 Software\Mozilla\Mozilla Firefox\extensions/Plugins 2
0017 [W] 00001036 Software\Opera Software/Last CommandLine 2
0018 [W] 00001036 Software\Opera Software/Last CommandLine 2
0019 [W] 00001036 Software\Opera Software/Plugin Path 2
0020 [W] 00001036 Software\Opera Software/Plugin Path 2
=X====== M/10.3.183.5 2011-08-14+20-07-06.023 ========
=O====== M/10.3.181.16 2011-08-14+20-10-54.036 ========
0000 [I] 00000010 "C:\Users\EMELIN~1\AppData\Local\Temp\Rar$EX01.603\fp_10.3.181.16_archive\10_3r181_16\fla shplayer10_3r181_16_winax.exe"
0001 [W] 00001036 Software\Macromedia\FlashPlayer\SafeVersions/10.0 2
0002 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
0003 [W] 00001036 Software\Macromedia\FlashPlayer\SafeVersions/10.0 2
0004 [W] 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player ActiveX/ 2
0005 [I] 00000013 C:\Windows\system32\Macromed\Flash\Flash10r.ocx
0006 [I] 00000015 C:\Windows\system32\Macromed\Flash\FlashUtil10r_ActiveX.exe
0007 [I] 00000016 C:\Windows\system32\Macromed\Flash\FlashUtil10r_ActiveX.dll
0008 [I] 00000019 C:\Windows\system32\FlashPlayerCPLApp.cpl
=X====== M/10.3.181.16 2011-08-14+20-11-01.415 ========
=O====== M/10.3.183.5 2011-08-14+20-16-17.115 ========
0000 [I] 00000010 "C:\Users\EMELIN~1\AppData\Local\Temp\FP_PL_PFS_INSTALLER.exe"
0001 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/Version 2
0002 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2
0003 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/Version 2
0004 [W] 00001037 SOFTWARE\MozillaPlugins\@adobe.com/FlashPlayer/ 2
0005 [W] 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player Plugin/ 2
0006 [W] 00001036 Software\Mozilla\Firefox\extensions/Plugins 2
0007 [W] 00001036 Software\Mozilla\Mozilla Firefox\extensions/Plugins 2
0008 [W] 00001036 Software\Opera Software/Last CommandLine 2
0009 [W] 00001036 Software\Opera Software/Last CommandLine 2
0010 [W] 00001036 Software\Opera Software/Plugin Path 2
0011 [W] 00001036 Software\Opera Software/Plugin Path 2
0012 [I] 00000014 C:\Windows\system32\Macromed\Flash\NPSWF32.dll
0013 [I] 00000015 C:\Windows\system32\Macromed\Flash\FlashUtil10v_Plugin.exe
0014 [I] 00000017 C:\Windows\system32\Macromed\Flash
0015 [I] 00000019 C:\Windows\system32\FlashPlayerCPLApp.cpl
0016 [I] 00000020 C:\Windows\system32\FlashPlayerCPLApp.cpl
0017 [W] 00001024 C:\Windows\system32\FlashPlayerCPLApp.cpl 183
=X====== M/10.3.183.5 2011-08-14+20-16-22.512 ========

Hi i have a really big problem with my icloud

HI YA THIS PROBLEM IS A LONG TIME AGO i have deleted my very old account and i cant get access to my i cloud and even thought i can get the original receipt that i bought my phone.
and one of my friend told me that i should make and new email address and when i do i still cant get access to it and its really important data on my whats app i need to back it up in other what what should i do

Hi there mirchew85,
Welcome to Apple Support Communities.
It sounds like you’re running into an issue accessing an iCloud account that you’ve previously stopped using. Take a look at the article linked below, it outlines the options available for resetting your Apple ID password.
If you forgot your Apple ID password - Apple Support
After you enter your Apple ID, there are three ways you can change your password:
Answer your security questions. Use these steps if you know the answers to your security questions.
Use email authentication. We'll send you an email that you can use to change your password.
Use two-step verification. If you set up two-step verification, you can use it to change your password. You just need your recovery key and a trusted device.
Ciao,
-Jason

I have a very big problem with my icloud acc

On 9th of this month , i erase my another device from my "find my iphone " app , after ther i write on my phone the icloud acc and when i want to press on that iphone's back-up , i can't find it , i must say that , on my another device , when i enter settings -> icloud -> storage -> manage storage , i can see that back-up and it have 8.9 gb .... what's the problem ? i lost so many photos and i really want them back....

Hi Leleli,
I apologize, I'm a bit unclear on the exact nature of the issue you are describing. If you are saying that you are having issues restoring your current iPhone from a previous iPhone's iCloud backup, you may find the information and steps outlined in the following articles helpful:
iCloud: Restore or set up your iOS device from iCloud
If you need help restoring an iCloud backup - Apple Support
Regards,
- Brenden

I Have a Very BIG Problem

I'm trying to get one of my CS4 project to work in CS5 but one of the video files that I used is I guess not compatible with CS5. I reinstalled CS4 and tried opening it, but it had a start up error while initializing media core. I figured out that if I uninstall quick time then I can open it up. But the video file is a .mov with a png codec. What that means is that without Quicktime, After Effects can't decode it. I can't convert the video file because as far as I know the png codec in a .mov file is the only video file that as far as I know works with opacity and transparency. If you have a solution to one or many of these problems please leave a post down below.

I can't convert the video file because as far as I know the png codec in a .mov file is the only video file that as far as I know works with opacity and transparency.
Why not? What's stopping you to use a PNG, PSD, TGA or TIFF image sequence, all of which support Alpha/ transparency? that aside, CS5 handles QT files just fine, but it would seem that you have a permission or other problem that prevents the relevant service from being launched, so please provide some more details about your system and as a minor test, try to run as administrator.
Mylenium

Hello,I have a very big problem in my the new ipad

hello my problem is im my the new ipads touch// yesterday I was download one game in app store after 5min this touch was hanging and I cant do with this touch and I hold this power and it go to lock/ to day I cant (slide to unlock) but this home botton and vol and sensors are ok I dont have any problem but this touch is hang what can I do????
I am in iran...

Try a reset. Hold the Sleep and Home button down for about 10 seconds until you see the Apple logo. Ignore the red slider.

I have a very big problem in my data recovery data recovery

I made a backup through blackbery link
I made booting device. I'm trying to restore the data to the device. I get an error "Your computer can not connect to the device, turn the device"
When the power is turned on
Please bring me a solution
I have lots and lots of important data

Hi..
1. Open Control Panel and go to Device manager.
2. Scroll down the network adapter section and you will see “Blackberry #3? or something similar like one for Blackberry Device and the other for Blackberry Virtual Private Network.
3. No matter what the name was, double-click on the additional item named BlackBerryDevice with exclamation mark, go to Drivers tab and click Uninstall button.
4. There is a Monitor with magnifying glass icon at the top right of Device Manger. CLick on it to scan for hardware Changes. Now re-plug your Z10 in back again.
Thanks
Please update the result after applied..
Thanks

Synchronized problem - I have a real challenge!

Hi,
I have a real synchronized problem. Please see the code and the output below and tell me what is wrong. It seens that synchronized is not working properly.
---> CODE:
public synchronized void publish(LogRecord record) {
if (!isLoggable(record)) {
return;
System.out.println("AutoPushMemoryHandler in - buffer index: " + count +
" lgth " + buffer.length +
" ts " + System.currentTimeMillis() +
" trd " + Thread.currentThread().getName());
try {
buffer[count] = record;
catch (ArrayIndexOutOfBoundsException ex) {
System.out.println("AutoPushMemoryHandler ArrayIndexOutOfBoundsException - buffer index: " + count +
" lgth " + buffer.length +
" ts: " + System.currentTimeMillis() +
" trd " + Thread.currentThread().getName());
return;
count++;
if ((record.getLevel().intValue() >= pushLevel.intValue()) ||
(count == buffer.length)) {
// we don't want to lost any log, so it's time to push
push();
System.out.println("AutoPushMemoryHandler out - buffer index: " + count +
" lgth " + buffer.length +
" ts " + System.currentTimeMillis() +
" trd " + Thread.currentThread().getName());
public synchronized void push() {
for (int i = 0; i < count; i++) {
LogRecord record = buffer;
target.publish(record);
// empty the buffer.
System.out.println("AutoPushMemoryHandler - push() executed" +
" trd " + Thread.currentThread().getName());
count = 0;
---> OUTPUT:
AutoPushMemoryHandler in - buffer index: 998 lgth 1000 ts 1035858336618 trd RequestProcessor[10]
AutoPushMemoryHandler out - buffer index: 999 lgth 1000 ts 1035858336618 trd RequestProcessor[10]
AutoPushMemoryHandler in - buffer index: 999 lgth 1000 ts 1035858336618 trd RequestProcessor[10]
AutoPushMemoryHandler in - buffer index: 1000 lgth 1000 ts 1035858340039 trd RequestProcessor[12]
AutoPushMemoryHandler ArrayIndexOutOfBoundsException - buffer index: 1000 lgth 1000 ts: 1035858340040 trd RequestProcessor[12]
QUESTION:
How is possible the thread RequestProcessor[12] enter in the method publish() if the RequestProcessor[10] did not leave the meyhod yet????? Note that publish() is synchronized!!!

You probably have several object instances, from looking at the code it calls target.push or target.publish. Synchronized only blocks other instances of the same object from concurrently executing synchronized code. If you truly need to lock the CLASS, not the INSTANCE of class, then you need to synchronize on another object, such as {YourClass}.class

Big Problems with Audig

Hello,I have a very big problem.Yesterday I bought a new HD (Maxtor 6L200MO) and i installed it. Everything was working, although the HD is S-ATA and my other dri'ves are P-ATA. My Windows XP installation was also successful, although I was wondering, because I could only format the HD with NTFS System.Well, that wasn't the real problem. The main problem is my Soundcard (Audigy 2). The installation of the driver, also with updates worked, but the sound is terrible. It scatchs and crackles, but with my old HD it didn't. The sound was pretty good with my old HD and I can't understand, how a HD is able to influence the soundcard. The whole day I tried a lot to get it work, but it didn't. I checked the speakercable, I installed and uninstalled the drivers several times in many combinations. I even installed windows several times, but the problem is still there. I also changed the preferences, but I don't know, if I checked all.Another strange thing is, that the PC identifies the soundcard in the system control as "SB Audigy 2 [B800]". But I can remember precisely, that it was C800 with the old HD.
Now I have considered that maybe the problem has something to do with the NTSF system, because I had a FAT system before. I couldn't find another solution or has this something do with S-ATA?I am desperate and I don't know what to do.Here are some facts about my PC:HD: Maxtor 6L200MOSound: SB Audigy 2Mainboard: MSI 865PE Neo3-F S775Graphic ATI Radeon 8500Speaker: Creative Inspire 6..6700I hope someone can help me, thanks.Greets,bradwurst

Ok, first up, the HD you have are 200 gig, A fat32 FS would be horriable on that. NTFS is what you need.
( for more info on files systems, do a google )
When you say scratchy, do you mean like static? Take the card out and see if there is dust on the points and in PCI slot.
Lower the WAVE and Master volume by about 5 points. ( 00% can give you a gain affect so lower to about 90% )
Cheak the plugs from speakers are clean.
IF all that fails, then uninstall everything Creative related and get driver cleaner ( go to guru3d.com and nav to the D/L section )
Remove your card from the comp and start it up with no card. Then shut down.
D/L the EAX 4 HD patch from driver D/L page here at Creative..
Put card back in.
Now, Install drivers from CD.
After this, type in run msconfig and shut down all in startup programmes. Reboot.
Install the EAX 4 HD patch.
Repeat Msconfig.
Update drivers VIA li've update.
Repeat Msconfig.
Lower WAVE and Master volume.
If all that fails, then repeat the uninstall process.
Now try a different PCI slot. 4 is the one you want to use, but try others but DO NOT USE THE PCI SLOT UNDER THE AGP SLOT! This can cause an IRQ conflict with AGP.
Hope that hel
ps.
Just a note though, If you ever need to reload again, remove your sound card first. Reload without it.

Small problem led to big problem

I had a few contacts that existed on my Centro which did not exist on my desktop. So I contacted the Palm Chat Support. The person who helped me had me perform several things which eventually led to my phone getting stuck in a loop. Things were not getting better so I asked to be transferred to a supervisor. The supervisor told me the only solution was a hard reset. I finally agreed to this. Now when I reinstall any applications (not third-party) such as calendar or address book, my phone won't come on. I can see the calendar or the address book but when I go to turn on the phone, it goes back into the endless loop. A soft reset will not take it out of the loop, only a hard reset. When I do a hard reset, I then have the ability to use the phone again but I have no data in my calendar, address book, etc. So essentially I have either a PDA or a Phone--but I can't have both. This started as a very small problem (a few missing contacts which I could have probably/should have probably just manually entered into the desktop). Now I have a very big problem, simply b/c of what I was directed to do by Support. Is there any hope?
Post relates to: Centro (AT&T)

There could be to issues going on here that you are having this result. One thing could be corrupted data such as your contacts or calendar, the other could be corrupted programs that are coming back from a hotsync.
The first I would like to troubleshoot as it is the easiest. To fix this what we need to do is hard reset your device. The instructions to do that is here http://kb.palm.com/wps/portal/kb/common/article/887_en.html this tells you how to do all types of resets. Also, what we need to do is rename your backup folder. What this folder is, it hold all your programs from the last time you synced your PC. On your computer go here
Palm Desktop 4.2 and below
My Computer--> C drive --> Program files --> Palm/PalmOne--> your hotsync username
Palm Desktop 6.2.2
My Documents/Documents --> Palm OS Desktop --> your hotsync username
Right click on your backup folder and rename it to "backupOld". Resync your device to the same user name and you will get all your contacts, calendar, tasks, and memos.
You can install the programs again but make sure they are compatible with the device. Also try one program again and wait 24 hours to see if the same thing happens again. This way you know what program is causing the issue.
If you have any questions about this or if this does not work please post back.

BIG PROBLEM - BB Link crash when i installing in windows 8.1

Hi, sorry for my bad english. I try to speak with you.
I have a very big problem.
When i try to install the latest version of BlackBerry Link (120_b028, this is the file name), the system crash (blue screen) and write this error: "DRIVER_IRQL_NOT_LESS_OR_EQUAL (ndis.sys)" - i try to disable the ethernet card and the wireless card but the problem still - I don't such enithing now - I'm desperate now because i don't make backup - Please help me and sorry for my bad english too. Thanks for all - i still you........

OK guys,
After consistently received the BSOD when Installing BB Link, I turned off bitlocker and received this error from Kaspersky. Link did not load but at least I didn't get the BSOD.
Error 1704. An installation for BlackBerry Link is currently paused. Changes make by this installation will be cancelled. Start the installation process again after the process shutdown.
I then removed Kaspersky, restarted the install and received this error.
Error 1935. An error occurred during the installation of assembly component {74FD3CE6-2A8D-0E9C-A01F-C8B3B9A1E18E}. HRESULT: 0x800736B5
After I acknowledged the error the Install Shield rolled back the install and bailed out.
Anybody have any other ideas on how to install BlackBerry Link on my brand new Sony Core i7 laptop running Win 8.1?
BTW, if anybody from BlackBerry is listening, my Z10 has been a great device and Link worked well on my Win7 laptop. This however is enough for even the most devoted BB user to toss the whole thing. There are a lot of people having similar problems. Get this fixed ASAP.
Thanks.
B

I have a real big problem

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