I have a redemption code

I have a redemption code but dont' know how to get to the right page to use that to get my serial number for the program I bought yesterday. Someone please hlep me. I am frustrated since this should be easy but it's turning into a night mare for me

Here you go:
http://helpx.adobe.com/x-productkb/global/redemption-code-help.html
Be sure to choose the right option at the beginning

Similar Messages

  • I installed Adobe Photoshop Elements 11 in my computer before. Right now I'm not using that computer anymore and want to re-install the software to a new computer. I still have the redemption code. Can you please provide me the download link or which ever

    I installed Adobe Photoshop Elements 11 in my computer before. Right now I'm not using that computer anymore and want to re-install the software to a new computer. I still have the redemption code. Can you please provide me the download link or which ever way I can re-install the software to the new computer? Thank you.

    Hi,
    Please go to the link below to download Photoshop elements 11
    http://helpx.adobe.com/photoshop-elements/kb/photoshop-elements-10-11-downloads.html
    To get your serial number from redemption code click on the link below
    https://redeem.licenses.adobe.com/getserial/s/redeem
    Thank you,
    Mohd. Naseem

  • I have my redemption code but can't get the serial number for adobe photoshop elements 12 that I jus

    I'm trying to find out my serial number.  I have the redemption code but can't get the serial number for adobe photoshop elements 12 that I just purchased

    Hi KEsheppard
    Please refer the link below to get the help regarding redemption code and the serial number:
    http://helpx.adobe.com/x-productkb/global/redemption-code-help.html
    Let us know if it helps,
    Thanks!
    Gurleen Kaur

  • Hi folks, can someone help me with my redemption code? have a creative cloud id made last week. but in order to install my products I have a redemption code needed but that I can't find anywhere. can someone help me??? Thank you

    Hi folks, can someone help me with my redemption code?
    have a creative cloud id made last week.
    but in order to install my products I have a redemption code needed but that I can't find anywhere. can someone help me???
    Thank you

    I have a fully companies annual subscription of 69.99 a month.
    but I can only download the 30-day trial versions.
    and if I want to put on them completely firedamp should I enter a redemption code. could it be that the code later emailed word?
    Met vriendelijke groet,
    Dave Dros
    Van: "hans-g." <[email protected]<mailto:[email protected]>>
    Beantwoorden - Aan: "[email protected]<mailto:[email protected]>" <[email protected]<mailto:[email protected]>>
    Datum: dinsdag 21 oktober 2014 10:03
    Aan: iMac <[email protected]<mailto:[email protected]>>
    Onderwerp:  Hi folks, can someone help me with my redemption code? have a creative cloud id made last week. but in order to install my products I have a redemption code needed but that I can't find anywhere. can someone help me??? Thank you
    Hi folks, can someone help me with my redemption code? have a creative cloud id made last week. but in order to install my products I have a redemption code needed but that I can't find anywhere. can someone help me??? Thank you
    created by hans-g.<https://forums.adobe.com/people/hans-g.> in Adobe Creative Cloud - View the full discussion<https://forums.adobe.com/message/6850359#6850359>

  • I just bought Adobe Photoshop Elements 13, I have the redemption code, how can I get my serial number?

    I just bought Adobe Photoshop Elements 13, I have the redemption code, how can I get the serial number, you guys made so difficult.

    Redemption Code http://helpx.adobe.com/x-productkb/global/redemption-code-help.html
    -and https://forums.adobe.com/thread/1572504
    Photoshop Elements is not part of the Cloud, I will move this to that forum
    Photoshop Elements Forum http://forums.adobe.com/community/photoshop_elements
    If you still need help...
    Select a topic, then click I STILL NEED HELP to activate Photoshop Elements Online chat
    -http://helpx.adobe.com/contact.html?product=photoshop-elements or
    http://helpx.adobe.com/photoshop-elements/kb/troubleshoot-installation-photoshop-elements- premiere.html

  • Cannot find serial number but have a redemption code.....need this to activate/install photoshop 11

    cannot find serial number but have a redemption code.....need this to activate/install photoshop 11

    To locate the serial number:
    http://helpx.adobe.com/x-productkb/global/find-serial-number.html

  • I have a redemption code that won't work

    I have a redemption code that will not work. How can I resolve this?

    Go here and choose the Chat option:
    Contact Customer Care

  • I have a redemption code but can't get my serial code

    I got Lightroom for christmas and I got it with the CD. I have tried to download it before hand but I didn't have enough room on my computer to upload it so I did the whole redemption code to serial number process. But I can't find the serial number and it won't let me do it again. I don't know what to do about this is there anything i could do?

    The serial number is shown in the browser following to your entering your redemption code and clicking the button.  It doesn’t send an e-mail just displays it, once.
    Maybe try chatting with Adobe Customer Support which is available from Still Need Help after answering some questions on the Adobe Contact Us page.
    http://helpx.adobe.com/contact.html

  • How do i get serial number for my element12 i have the redemption code

    how do i get serial number for my element12 i have the redemption code

    Hi ylee0y0te,
    Please follow the steps here.
    1. http://helpx.adobe.com/x-productkb/global/redemption-code-help.html
    2.http://helpx.adobe.com/x-productkb/global/find-serial-number-student-teacher.html
    3.http://helpx.adobe.com/x-productkb/global/find-serial-number.html
    Hope it helps you.
    Regards,
    Rajshree

  • Have no redemption code, redemption code help didn't work. Photoshop still in trial mode

    Purchased Photoshop + Lightroom monthly memership offer.
    Installed Creative Cloud Manager and downloaded both programs.
    Lightroom works fine and was activated with creative cloud without problem, however PHOTOSHOP simply doesn´t activate, only gives me option to start on trial mode and I haven´t received any redemption code to actually try redeem. In previous question you sent me redemption hel link, but didn't work out since i haven´t received any redemtion code. Hope you can help, I am rellay disappointed with this subscription.
    Order # AD012157035

    Hi Bernardosan72
    Sorry to hear you're still having difficulties. I looked at your order and it looks like the type of membership which should only require you signing in with your Adobe ID and no redemption code.  Do you see any kind of button at the bottom with a "License this software" option that you can use to sign-in? If for some reason Photoshop was unable to activate, that would be an explanation why its running in trial mode. In addition to the link John provided, this one might be useful too: http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
    If you continue to have difficulties, contacting our support via chat like John suggested would be a good next step.

  • My computer died and I have the redemption code but it's already in use on the old computer.  I need somehow change my CC to the new computer.  Right now it's asking for a serial number but I am already a member...

    I need to somehow transfer my CC over to a new computer.  Right now it says the redemption code has already been activated and yes that is for the old computer.  I bought a new one and I need it to be moved over to this one.  How can I do this?

    Creative Cloud Help / Install, update, or uninstall apps
    http://helpx.adobe.com/creative-cloud/help/install-apps.html
    Creative Cloud Learn & Support
    http://helpx.adobe.com/creative-cloud.html

  • Can't get my serial number on adobe photoshop elements 11, I have my redemption code

    I can't get my serial number, by going to www.adobe.com/go/getserial and entering my redemption code as my instruction card tells me to do in the adobe photoshop elements 11 box I bought from best buy.

    Please try a different web browser.  If you continue to face the same difficulties then I would recommend contacting our support team at http://adobe.ly/yxj0t6.

  • I have my redemption code but when if fill in the fields it replys code invalid this is day three of trying

    I need some help.

    Hi silverado63,
    Welcome to Adobe Forums,
    Please check the below mentioned link  for solution and let us know if that helps!
    Redemption Code Help
    Thanks
    Garima

  • Just downloaded Elements 13 from Amazon. Cannot install as I don't have a Redemption Code. How do I proceed?

    How do I get a Redemption Code to install downloaded Elements 13 from Amazon/

    I didn't know Amazon does downloads of Adobe products.  However, you can get info about redemption code from this link:
    <Redemption Code Help>
    And another link is here:
    <Serial number, Redemption, and Product codes | Student & Teacher Editions>
    Hope this helps.

  • I purchased Adobe Photoshop Elements 11, have a redemption code, need a Serial Number,

    Website indicated is inaccessible.
    I would like convenient means of using the product I purchased?
    Why is the process so convoluted and inconvenient?
    Regards
    Paul Hobbs

    Which link are you using?
    Have you tried following this process?
    http://helpx.adobe.com/x-productkb/policy-pricing/serial-number-retrieval-process-faq.html

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