I have a redundant apple store account that I cannot access and need to change

Good morning,
Until about 9 months ago I had an account with claranet and that was used to access the apple store via my Iphone, however, for many reasons, it became untennabble and I switched to mobileme. The issue is that when I try to access the Itunes Store and update my apps it always wants to use the claranet account - which no longer exists.  I have tried to get rid of it and synch to mobile me but without any success. Can anyone help?
Uncle H

Apps are linked to your iTunes account, you cannot change apps to a new account.
So when ever you want to update those apps bought with the old account you will have to use the old accounts log in.
The only way to stop this is to re-purchase the apps from the new account.
You can however change the email and personal details of an iTunes account.
So I am not sure why you created a second itunes account?
You really don't ever need to change your account, only the details.

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